Claimed

Swiggy Complaints & Reviews

1
Updated: Sep 11, 2026
Complaints 5256
Resolved
663
Unresolved
4593
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy reviews & complaints page 70

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Divyang khandelwal
Jul 20, 2022
Report
Copy

Hi . I am a swiggy Super customer and I ordered veg food but instead got nonveg order. This is highly unacceptable when you wait for so long and you recieve a completely different order .
Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ads2788
    Jul 20, 2022
    Report
    Copy

    Address: India

    Pertaining to order number[protected] . Post delivery, the delivery guy asked me to show my phone in-order to verify my name. Instead he snatched it from my hand just to give himself a 5 star delivery rating. Its unprofessional and unacceptable to snatch a customer's phone. I have complained about it through email and text but no action has been taken yet.
    Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sunil K369
      from Hyderabad, Telangana
      Jul 20, 2022
      Report
      Copy

      Wrong item delivery, mismatched contents, delayed delivery ..many such complaints were raised with the customer service .there is no or reckless response. I have had a loss of around 1000 rs but would claim for a fair enough rs 500 from Swiggy and ask them to learn to behave with customers .
      More than everything i had a huge waste of time. not even a single issue was addressed.
      Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        lovely shar
        from Delhi, Delhi
        Jul 20, 2022
        Report
        Copy

        Address: jia sarai

        My self lokesh order malai ghewer from swiggy on 19.07.2022, and my order noumber is.. SW-FOOD[protected]R1..and my registered mob no. is [protected].
        when i recieved this order and opened it, its not my order there is no any invoice regarding my order, when i checked my order there is different ghewer inside it, i contact to swiggi and tell all the issue they provide me coupen code after so mch request they give my money in my swiggi wallet, .. why they do this, this is totally disapoint, i dont wana use swiggi in my life then all the wallet balance is useless for me, please provide my refund in my upi id mode thanks
        Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          lovely shar
          from Delhi, Delhi
          Jul 20, 2022
          Report
          Copy

          Address: jia sarai, hauz khas

          My self lokesh order malai ghewer from swiggy on 19.07.2022, when i recieved this order and opened it, its not my order there is no any invoice regarding my order, when i checked my order there is different ghewer inside it, i contact to swiggi and tell all the issue they provide me coupen code after so mch request they give my money in my swiggi wallet, .. why they do this, this is totally disapoint, i dont wana use swiggi in my life then all the wallet balance is useless for me, please provide my refund in my upi id mode thanks
          Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sudheesh019
            Jul 20, 2022
            Report
            Copy

            Address: jayanagar, jp nagar

            Swiggy app is hacked
            Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
            Helpful
            1 other people found this review helpful
            1 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pujaayshi2003
              from Ranaghat, West Bengal
              Jul 19, 2022
              Report
              Copy

              Address: Ranaghat

              My name is Sanjay Mukherjee...My DE ID 2069008..Payout not transferring in bank..At first another bank account was given in my ID. But I changed it. But it was not updated. The payout also did not come. There is processing.
              Verified Support
              Jul 22, 2022
              Swiggy Customer Care's response
              Hey Sanjay, we understand your concern regarding the account deactivation. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
              Jul 24, 2022
              Updated by pujaayshi2003
              My De ID 2069008.
              Ranaghat Hub.
              My Contact number [protected]
              Email ID is [protected]@gmail.com
              Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
              Dear sir,
              I m swiggy delivery partner boy my name is SUSHIL KUMAR from delhi and my DE I'd is 208491 . Is temporarily suspended blocked.so requested sir plz, active my I'd again no mistake, i m really very very sorry sir.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tg tg
                from Dibrugarh, Assam
                Jul 19, 2022
                Report
                Copy

                In the chat section of Swiggy app the delivery person was asking for phone number after the delivery.

                It is written in Assamese.
                Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ajay chavhan
                  from Mumbai, Maharashtra
                  Jul 19, 2022
                  Report
                  Copy

                  Address: Dongripada near by shiv sena shakha GB road Thane West Indian, Mumbai City, Maharashtra

                  [protected]
                  Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    priyanshu263
                    Jul 19, 2022
                    Report
                    Copy

                    Address: C-572b,street no.-07,majlish park

                    I placed a food order on Swiggy Mobile App (details stated below).

                    Date:- 17/07/2022 10:39pm

                    Restaurant: apni rasoi
                    Item: malai chaap
                    Order no.- #[protected]
                    Order Amount: Rs. 197

                    I received a different order by Swiggy Delivery guy (details stated below) and raised a complaint through the same Swiggy Mobile App.

                    Restaurant: apni rasoi
                    Item: malai chaap
                    Order no.- #[protected]
                    Order Amount: Rs. 197

                    But after a chat with the customer care executive, Swiggy was not ready return my order and refund the amount.
                    Jul 19, 2022
                    Updated by priyanshu263
                    My problem has not resolved yet
                    Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pujaayshi2003
                      from Ranaghat, West Bengal
                      Jul 18, 2022
                      Report
                      Copy

                      Address: Ranaghat

                      I am Sourav Mukherjee.i am swiggy delivery boy.my id is 1967399.
                      5 june Payout 1706 rupees not received
                      Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pujaayshi2003
                        from Ranaghat, West Bengal
                        Jul 18, 2022
                        Report
                        Copy

                        Address: Ranaghat

                        I am swiggy delivery boy.my name is Sanjay Mukherjee.My DE ID-2069008.
                        My payout is not received. 11 July to 17 July and 4 July to 10 July
                        Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pujaayshi2003
                          from Ranaghat, West Bengal
                          Jul 18, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Ranaghat

                          I am swiggy delivery boy.I am Sourav Mukherjee.From Ranaghat, nadia, west bengal.my de id is 1967399..my id is deactivate, so please active my id.I am very poor. I need work very much
                          Jul 27, 2022
                          Complaint marked as Resolved 
                          This id is not activated
                          Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                          Its problem not solved
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pujaayshi2003
                            from Ranaghat, West Bengal
                            Jul 18, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Ranaghat

                            I am swiggy delivery boy.I am Sanjay Mukherjee.From Ranaghat, nadia, west bengal.my de id is 2069008..my id is deactivate, so please active my id.I am very poor. I need work very much
                            Jul 27, 2022
                            Complaint marked as Resolved 
                            Thanku sir.. for active id
                            Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                            Thanku sir..this id is active..
                            Sir my I'd is block please activate my account I'd is 587472
                            Sir my name is Sameer I Jamil Shaikh my id is temporarily deactivate please sir my id activate kar do
                            Helpful
                            3 other people found this review helpful
                            3 found this helpful
                            4 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jkb1
                              Jul 18, 2022
                              Report
                              Copy

                              I ordered Biyani and I was waiting for 2 hours as I have been calling the delivery partner for I guess soooo long he didn’t picked and it was showing that delivered I called the customer care sooo many times no reply and at last it was showing delivered only but this was like not expected and till now no response yet
                              I have been calling them
                              Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Krishna Mohan Kumar Roy
                                from Bengaluru, Karnataka
                                Jul 18, 2022
                                Report
                                Copy

                                Address: Bangalore,kormagala

                                Sir my ID temporarily deactivate please activate my ID sir🙏🙏🙏
                                ID.1544921
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  lovely Narsing
                                  Jul 18, 2022
                                  Report
                                  Copy

                                  Address: H No:1-10-74/A/F 1st floor Om Chambers, Dwarakadas Colony, Begumpet Rd, Hyderabad, Telangana 500016

                                  ID deactivation issue please help me to activate
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    csb492
                                    Jul 17, 2022
                                    Report
                                    Copy

                                    I placed a order on swiggy. The delivery patner tells me that he gave order to someone on road near to my hostel but i didn't told him to give to someone and also he doest confirm me that he giving to someone then I contacted to swiggy they said it is my mistake. Even they didn't give me refund
                                    Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ritik Saroja
                                      Jul 16, 2022
                                      Report
                                      Copy

                                      Address: Kota

                                      Sir me jb bhi office me kisi kam de jata hu to bhut buri trh bat krta he ye hamesha apne hi ego me rahta he sbhi delivery partner k sath ye aisa hi krta he ab sb complain kha kre nhi jante mujhe bhi nhi pta ki yha se koi response ayega ya nhi meneail bhi kiya tha but koi reply nhi aya sir ye satish jo he hamesha kisi bhi kam k liye agle din ki bolta he or agle din fir agle din ki aise hi ye 5 din se jada nikal deta he roj nye nye bhane bna kr or hm puchte he to dadagiri krta he ki bol diya na ak bar aise hi mna kr deta he aaj bhi mujhe or kuch riders ko 3din ho gye rain cot nhi de rha he bolta he kl anna sir ye asie hi 3 din nikal chuka he please sir aise behavior valo ko job kyu dete ho please change kro inko
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        Tanneeru madhu babu
                                        from Hyderabad, Telangana
                                        Jul 16, 2022
                                        Report
                                        Copy

                                        Address: Hyderabad

                                        I don't get daily payouts 4th and 6th or7th dates daily payouts today date is 16th i didn't get money
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit