Claimed

Swiggy Complaints & Reviews

1
Updated: Aug 10, 2026
Complaints 5254
Resolved
663
Unresolved
4591
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy reviews & complaints page 70

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sunil K369
from Hyderabad, Telangana
Jul 20, 2022
Report
Copy

Wrong item delivery, mismatched contents, delayed delivery ..many such complaints were raised with the customer service .there is no or reckless response. I have had a loss of around 1000 rs but would claim for a fair enough rs 500 from Swiggy and ask them to learn to behave with customers .
More than everything i had a huge waste of time. not even a single issue was addressed.
Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L
    lovely shar
    from Delhi, Delhi
    Jul 20, 2022
    Report
    Copy

    Address: jia sarai

    My self lokesh order malai ghewer from swiggy on 19.07.2022, and my order noumber is.. SW-FOOD[protected]R1..and my registered mob no. is [protected].
    when i recieved this order and opened it, its not my order there is no any invoice regarding my order, when i checked my order there is different ghewer inside it, i contact to swiggi and tell all the issue they provide me coupen code after so mch request they give my money in my swiggi wallet, .. why they do this, this is totally disapoint, i dont wana use swiggi in my life then all the wallet balance is useless for me, please provide my refund in my upi id mode thanks
    Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      lovely shar
      from Delhi, Delhi
      Jul 20, 2022
      Report
      Copy

      Address: jia sarai, hauz khas

      My self lokesh order malai ghewer from swiggy on 19.07.2022, when i recieved this order and opened it, its not my order there is no any invoice regarding my order, when i checked my order there is different ghewer inside it, i contact to swiggi and tell all the issue they provide me coupen code after so mch request they give my money in my swiggi wallet, .. why they do this, this is totally disapoint, i dont wana use swiggi in my life then all the wallet balance is useless for me, please provide my refund in my upi id mode thanks
      Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sudheesh019
        Jul 20, 2022
        Report
        Copy

        Address: jayanagar, jp nagar

        Swiggy app is hacked
        Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pujaayshi2003
          from Ranaghat, West Bengal
          Jul 19, 2022
          Report
          Copy

          Address: Ranaghat

          My name is Sanjay Mukherjee...My DE ID 2069008..Payout not transferring in bank..At first another bank account was given in my ID. But I changed it. But it was not updated. The payout also did not come. There is processing.
          Verified Support
          Jul 22, 2022
          Swiggy Customer Care's response
          Hey Sanjay, we understand your concern regarding the account deactivation. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
          Jul 24, 2022
          Updated by pujaayshi2003
          My De ID 2069008.
          Ranaghat Hub.
          My Contact number [protected]
          Email ID is [protected]@gmail.com
          Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
          Dear sir,
          I m swiggy delivery partner boy my name is SUSHIL KUMAR from delhi and my DE I'd is 208491 . Is temporarily suspended blocked.so requested sir plz, active my I'd again no mistake, i m really very very sorry sir.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Tg tg
            from Dibrugarh, Assam
            Jul 19, 2022
            Report
            Copy

            In the chat section of Swiggy app the delivery person was asking for phone number after the delivery.

            It is written in Assamese.
            Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ajay chavhan
              from Mumbai, Maharashtra
              Jul 19, 2022
              Report
              Copy

              Address: Dongripada near by shiv sena shakha GB road Thane West Indian, Mumbai City, Maharashtra

              [protected]
              Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
              Helpful
              1 other people found this review helpful
              1 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                priyanshu263
                Jul 19, 2022
                Report
                Copy

                Address: C-572b,street no.-07,majlish park

                I placed a food order on Swiggy Mobile App (details stated below).

                Date:- 17/07/2022 10:39pm

                Restaurant: apni rasoi
                Item: malai chaap
                Order no.- #[protected]
                Order Amount: Rs. 197

                I received a different order by Swiggy Delivery guy (details stated below) and raised a complaint through the same Swiggy Mobile App.

                Restaurant: apni rasoi
                Item: malai chaap
                Order no.- #[protected]
                Order Amount: Rs. 197

                But after a chat with the customer care executive, Swiggy was not ready return my order and refund the amount.
                Jul 19, 2022
                Updated by priyanshu263
                My problem has not resolved yet
                Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  pujaayshi2003
                  from Ranaghat, West Bengal
                  Jul 18, 2022
                  Report
                  Copy

                  Address: Ranaghat

                  I am Sourav Mukherjee.i am swiggy delivery boy.my id is 1967399.
                  5 june Payout 1706 rupees not received
                  Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    pujaayshi2003
                    from Ranaghat, West Bengal
                    Jul 18, 2022
                    Report
                    Copy

                    Address: Ranaghat

                    I am swiggy delivery boy.my name is Sanjay Mukherjee.My DE ID-2069008.
                    My payout is not received. 11 July to 17 July and 4 July to 10 July
                    Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pujaayshi2003
                      from Ranaghat, West Bengal
                      Jul 18, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Ranaghat

                      I am swiggy delivery boy.I am Sourav Mukherjee.From Ranaghat, nadia, west bengal.my de id is 1967399..my id is deactivate, so please active my id.I am very poor. I need work very much
                      Jul 27, 2022
                      Complaint marked as Resolved 
                      This id is not activated
                      Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                      Its problem not solved
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pujaayshi2003
                        from Ranaghat, West Bengal
                        Jul 18, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Ranaghat

                        I am swiggy delivery boy.I am Sanjay Mukherjee.From Ranaghat, nadia, west bengal.my de id is 2069008..my id is deactivate, so please active my id.I am very poor. I need work very much
                        Jul 27, 2022
                        Complaint marked as Resolved 
                        Thanku sir.. for active id
                        Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                        Thanku sir..this id is active..
                        Sir my I'd is block please activate my account I'd is 587472
                        Sir my name is Sameer I Jamil Shaikh my id is temporarily deactivate please sir my id activate kar do
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        4 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jkb1
                          Jul 18, 2022
                          Report
                          Copy

                          I ordered Biyani and I was waiting for 2 hours as I have been calling the delivery partner for I guess soooo long he didn’t picked and it was showing that delivered I called the customer care sooo many times no reply and at last it was showing delivered only but this was like not expected and till now no response yet
                          I have been calling them
                          Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Krishna Mohan Kumar Roy
                            from Bengaluru, Karnataka
                            Jul 18, 2022
                            Report
                            Copy

                            Address: Bangalore,kormagala

                            Sir my ID temporarily deactivate please activate my ID sir🙏🙏🙏
                            ID.1544921
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              lovely Narsing
                              Jul 18, 2022
                              Report
                              Copy

                              Address: H No:1-10-74/A/F 1st floor Om Chambers, Dwarakadas Colony, Begumpet Rd, Hyderabad, Telangana 500016

                              ID deactivation issue please help me to activate
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                csb492
                                Jul 17, 2022
                                Report
                                Copy

                                I placed a order on swiggy. The delivery patner tells me that he gave order to someone on road near to my hostel but i didn't told him to give to someone and also he doest confirm me that he giving to someone then I contacted to swiggy they said it is my mistake. Even they didn't give me refund
                                Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Ritik Saroja
                                  Jul 16, 2022
                                  Report
                                  Copy

                                  Address: Kota

                                  Sir me jb bhi office me kisi kam de jata hu to bhut buri trh bat krta he ye hamesha apne hi ego me rahta he sbhi delivery partner k sath ye aisa hi krta he ab sb complain kha kre nhi jante mujhe bhi nhi pta ki yha se koi response ayega ya nhi meneail bhi kiya tha but koi reply nhi aya sir ye satish jo he hamesha kisi bhi kam k liye agle din ki bolta he or agle din fir agle din ki aise hi ye 5 din se jada nikal deta he roj nye nye bhane bna kr or hm puchte he to dadagiri krta he ki bol diya na ak bar aise hi mna kr deta he aaj bhi mujhe or kuch riders ko 3din ho gye rain cot nhi de rha he bolta he kl anna sir ye asie hi 3 din nikal chuka he please sir aise behavior valo ko job kyu dete ho please change kro inko
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Tanneeru madhu babu
                                    from Hyderabad, Telangana
                                    Jul 16, 2022
                                    Report
                                    Copy

                                    Address: Hyderabad

                                    I don't get daily payouts 4th and 6th or7th dates daily payouts today date is 16th i didn't get money
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      rayyy
                                      from Gurugram, Haryana
                                      Jul 16, 2022
                                      Report
                                      Copy

                                      I have ordered food from Dhaba 31 Gurgaon at my address. 300ml daal makhni, 3 roti and rice. Food is niether fresh nor cooked good. Chapattis are burnt. Rice are not hot and so is daal. Raised a complaint on swiggy app but they said they will let us know more in 12 hours. A person who is ordering food at 2am at night wants fresh food otherwise the person could have ordered the food in evening and eat later. I was damn irritated and called swiggy complaint number but the agent named Yash said that I need to send an email and then it will be resolved in 12 hours. Seriously? I am hungry, spent Rs 222 for this food? I am the customer and the restaurant treated me like a dog. Later, I have asked Yash to transfer the call to senior and he said they all are busy and can't talk. Even after 12 minutes, I again asked to talk to senior and he replied the same, I have also asked to talk to the restaurant but he said it's not in their protocol. He was clearly making fool of me because earlier An agent from swiggy did it for me and the restaurant committed their mistake as well. You guys are treating customers like me as a dog.

                                      It's sad. Shame on you swiggy!

                                      I will never use your application to order food.

                                      Order Details:
                                      ORDER #[protected]

                                      My details:
                                      BASANT Pathak
                                      [protected]
                                      [protected]@gmail.com
                                      Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jul 15, 2022
                                        Report
                                        Copy

                                        Swiggy took my food order and now they are not delivering it nor refunding it
                                        Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit