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Updated: Sep 13, 2025
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Swiggy reviews & complaints page 71

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G
ganglani.paresh
Apr 17, 2022
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Delivery partner issue

Address: Flat no. 303. Floral 1, Topland Residency, Sadhuvaswani School Road,

I have ordered lunch from swiggy near from my home due to technical issues in swiggy app the delivery partner reached at different location and called me I guided him about my address he again called me and stared talking to me like he is my boss that keep the phone and keep on hold till I reach your location or come and collect the same from me he was very rude I called to swiggy customer one fellow tried to solve my issue and in between...
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SINGH AMAN HAYESH
Apr 17, 2022
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Hi I am Aman Singh I am A student do work in swiggy for paying my fees but they haven't given my last week payment so i was worried and filled g form but no one answered the payout was not given of the week 4th April to 10th April please help me with this i have to pay my fees that's why I am working in swiggy. Please help me.
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    A
    Avi gg
    from Delhi, Delhi
    Apr 16, 2022
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    Address: Gurgaon

    Fraud alert: I have order few item from swiggy but after opening items one item is missing now they Denied refund for my latest order:[protected]
    Please suggest me what to next.
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      Nanneet Singh
      Apr 16, 2022
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      My Order no. Is #[protected], Today I Did a Swiggy instamart order, I did not received my order, so I contacted their support staff they said they are unable to give any compensation to me..this was Very Shocking for me..How they denied..They has been cheating with their customers..i said you can cross check it with your delivery person but they said after investigation we are unable to give you refund..this is swiggy service..which investigation they did? I did not received my order, how they can say my order delivered?They introduce me as a lier ?VERY SHAMEFUL..How they can deny me when I did not received my order, I did my Payment 300 by Amazon pay, I wanted refund from them but they denied directly
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        L
        Lakshita Dixit
        Apr 15, 2022
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        Address: Soham girls villa, indore

        Hi I ordered from insta mart through paytm upi and money has been deducted from my account but there is no order showing
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          ਪੇਂਡੂ ਸਰਦਾਰ
          Apr 15, 2022
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          My swiggy account [protected] was deactivated, so now i want to activate my swiggy account for ordering the foods from swiggy i don't like zomato and i have only contact for login plz help.
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            Praveen583
            Apr 15, 2022
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            My account got suspended with out prior notice and I am unable to login,
            I also kept several mails regarding the same, bit there is no response from them. This is very bad behaviour from them for not responding at all.
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              Neha Chhikara
              from Chandigarh, Chandigarh
              Apr 14, 2022
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              Address: Chandigarh, Chandigarh, Chandigarh

              I ordered from burger king at 5pm and I received my order at 6:04pm. It was 10 minutes late. Earlier i spoke to an agent he said after receiving your order you can call us back so that compensation can be done . Then i called your agent told me that we can’t compensate because it’s only 10 min late and it’s our fault that our agent provided you the wrong information. So in this there is not any of my fault. I want you to compensate otherwise you can bear further consequences.
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                R
                Raheem Sammi
                Apr 14, 2022
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                Address: Hyderabad

                I didn't force to any customer to cancel their orders, but my account is deactivated due to this reason I have a proofs that I delivered orders . But one of customer completed that he didn't received the order. Based on this reason . My account deactivated. Who will be responsible for my duty and my earnings. I'm the only earning person in my family.
                Please respond and reactivate my account as soon as possible
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                  A
                  [email protected]
                  Apr 13, 2022
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                  Address: indranagar

                  Sar /madam my id 121605 my numbar [protected] mane arvind kushwaha open the id
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                    S
                    Sahu786
                    from Kanpur, Uttar Pradesh
                    Apr 12, 2022
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                    Meri id me mg defulter aur wrong action report ki wajah se band ki gai he mujhe is sb ke bare ek baar bhi msg ya call nhi aaya mai kaam karta raha 9 tarik ko maine baad time kaam kiya uske baad se meri I'd of kr di gai maine dhyan nhi Diya uske baad maine aagle din jb on kiya to mere upar mg defulter aur order fillo aur custumar se kharab rahi ka bihevier ka aaroop daald iya gaya jisse me meri id diactiveted kr di gai he plz meri I'd on kara dijiye sir mai ghar ka akela kamane wala ho bahen ki padhai ke liye aur ghar chalne ke liye mere pass ab paise bhi nhi bache he
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                      S
                      Susheel667
                      Apr 11, 2022
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                      Address: E-1 , 784 , Gali no 19 , 4th Pustha , Sonia Vihar , New Delhi
                      Website: Consumer complaint

                      Dear Sir / Madam,

                      I am writing to you to raise an issue about: Online Food Odering

                      The issue that I have experienced was: I have ordered to home address Sonia Vihar to Subway and after 45 mins, I got a call from delivery boy, that where I have to come, I tell them that you have my address, so come to my address but they said I have a bicycle, so I can't come and then after I got a call from swigge and they cancelled my order and they said I can't refund you...is this service give swigge ...I can't understand

                      It occurred on: 11/04/2022

                      Yes offcourse

                      I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                      Yours faithfully,

                      Susheel Kumar

                      Order Number:[protected]
                      Registered Email Address: [protected]@hotmail.co.in
                      View replies
                      Hi Susheel. We request you to email us through the help section of your app or to [protected]@swiggy.in with relevant details and images and they will check your case history in detail and revert with a resolution.
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                        S
                        somthing new
                        Apr 11, 2022
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                        Swiggy Meat delivery is pethatic. They don't follow any SOP. order twice from different vendors first ( Fresko Choice) one they delivered expired chicken and Liver( which had heart and intestine) both I have through away. Didn't recieved any refund also doesn't seen to have taken action against the vendor. Second ordered Meat, which was full of Soup bones. raised issue but no refund again. On top of that we have to elobarete issue multiple times to their chat executive.
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                          G
                          Guru1985
                          from Mumbai, Maharashtra
                          Apr 11, 2022
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                          Website: Swiggy.in

                          Delivery veg momos instead of chicken momos. And even after providing with photos there was no help received from swiggy. Disappointed.
                          View replies
                          Hi there, we are sorry for your trouble. Do share your concern with relevant details and your registered mobile number to [protected]@swiggy.in and we will be happy to make amends.
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                            Mgg988
                            from Mandi gobindgarh, Punjab
                            Apr 10, 2022
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                            The agents promised 50rs coupon twice but still suffering to get it and it's been 5 days... Also the price of a product is showing 456rs whereas actual price is 28rs
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                              A
                              ashok.mariyala
                              from Hyderabad, Andhra Pradesh
                              Apr 10, 2022
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                              Order ID:[protected]
                              For this order, your support team has given coupon GOODWILLT275 worth Rs. 275. The given coupon is not working.
                              I am sending emails regarding this issue 60+ times. But no one is responding. I don't know how many times I need to send emails regarding my issue.
                              It's already 13 days. Still, my issue is not yet solved. I contacted your escalation team, chat support team, social media support team, and email support team no one is responding. Is this what Swiggy standards are?

                              Really very very worst support team and cheating customers.
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                                R
                                Remya0908
                                from Ernakulam, Kerala
                                Apr 10, 2022
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                                Fraud By Delivery Boy and No Proper Response From Customer Care

                                Date of Incident - March 19, 2022
                                Order Number[protected]

                                Description -
                                I have used Swiggy Genie to buy a Utensil in which clear instruction was given to Delivery Boy over call and he have fooled by providing the wrong information, I ordered for a small utensil and he have delivered a large one which is of no use.

                                The same moment i asked him to take it back and delivery boy denied it and...
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                                Arka SahaTM
                                Apr 9, 2022
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                                I had ordered milk on 8th April, 2022 and the money of 38 rs was deducted from my account but the order wasnt placed. Even though they claim to have refunded the amount, I still haven't received it. They claim it would reach after 2 hours and also, they mentioned that its refunded and its now on the bank to make sure it comes to you. However, the bank mentioned that no RRN exists for this refund as mentioned by Swiggy.
                                Please refund the amount
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                                Hey there, sorry to know your refund is still pending kindly share your registered details to [protected]@swiggy.in and our team will have to check this for you.
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                                  R
                                  Rohan833004
                                  from Rudrapur, Uttarakhand
                                  Apr 9, 2022
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                                  Address: Rudrapur
                                  Website: Swiggy

                                  There is not refund my 150rs, firstly I ordered yesterday night and i wait 1:30 hours for my order then you said there is no delivery partner available they canceled my order and now they are also not giving my money back, i contact with my bank also they are saying there is not any refund is gived by swiggy, so where is my refund.. order id is[protected]
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                                    S
                                    sandipsarkar100
                                    from Kolkata, West Bengal
                                    Apr 8, 2022
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                                    Money deducted from Bank Account but not credited to Swiggy Money

                                    I tried to add money(Rs.210/-)to my Swiggy Money account on Saturday 2nd April 2033 at 8:46 pm. The money was deducted from my bank account but not credited to my Swiggy Money account. In spite of repeated reminders to the company I have neither received any response nor the above refund. It has been 7 days now. My email address is [protected]@yahoo.co.in...
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