Swiggy Complaints & Reviews

First they delayed my order without informing me and when i report the issue they offer me 34 rs coupon and my order was delayed by nearly an hour and when i ask to talk with their supervisor he isn’t available they said and then they delivered in 1 hour 20 min later when i ordered my food and they delivered wrong food item and then i went to swiggy to conplain and talk to agent they didn’t connect me to one instead of that they told me to wait 6-8hours till we emailed you

Hi i am salman kazi from belgaum karnataka i want to change the timing of my shift from full time to part time my id number is 1957114 part time timing 7-00 pm to 11-00 pm

Dear SIR

SUB : REFUND FOR MY ORDER PLACED WHICH WAS NOT DELIVERED

This is to inform you that I have ordered kwality walls ice-cream through SWIGGY on 17/04/2022 . I have selected the address from swiggy app which has already been saved.

The first order no was order[protected] which was cancelled by your delivery partner since he was not able to find the location.

I called your customer care no and the customer care person told me that she will put a replacement order order no[protected] . But I clearly mentioned her to call the new delivery partner assigned to be sure with the address. But the same thing happened that this partner also couldn't find the location and he cancelled the order.

No new address was given

I wanted the delivery on the address given while ordering.

Please look into this matter seriously and make my refund immediately befor I take any stern decision .

The address provided by me is been attached (screen shot).

I have ordered 8 items worth Rs 522/- but i received the wrong order. I raised an issue twice but there wasn’t any solution given from Swiggy.
My Order id :[protected]

Plz change my shift timings I want to earn more money iam not satisfied with current shift timings swiggy delivery id:-1940373

I ordered liquor from swiggy wine section . The amount got deducted but order was not placed. I tried it 5 times, 4 times through phone pe and once through net banking. Through this INR 1850 got debited from my account but everytime order got failed. Not I haven't recieved my money back from swiggy, they are not even responding. I want my INR 1850.

I have ordered lunch from swiggy near from my home due to technical issues in swiggy app the delivery partner reached at different location and called me I guided him about my address he again called me and stared talking to me like he is my boss that keep the phone and keep on hold till I reach your location or come and collect the same from me he was very rude I called to swiggy customer one fellow tried to solve my issue and in between...

Hi I am Aman Singh I am A student do work in swiggy for paying my fees but they haven't given my last week payment so i was worried and filled g form but no one answered the payout was not given of the week 4th April to 10th April please help me with this i have to pay my fees that's why I am working in swiggy. Please help me.

Fraud alert: I have order few item from swiggy but after opening items one item is missing now they Denied refund for my latest order:[protected]
Please suggest me what to next.

My Order no. Is #[protected], Today I Did a Swiggy instamart order, I did not received my order, so I contacted their support staff they said they are unable to give any compensation to me..this was Very Shocking for me..How they denied..They has been cheating with their customers..i said you can cross check it with your delivery person but they said after investigation we are unable to give you refund..this is swiggy service..which investigation they did? I did not received my order, how they can say my order delivered?They introduce me as a lier ?VERY SHAMEFUL..How they can deny me when I did not received my order, I did my Payment 300 by Amazon pay, I wanted refund from them but they denied directly

Hi I ordered from insta mart through paytm upi and money has been deducted from my account but there is no order showing

My swiggy account [protected] was deactivated, so now i want to activate my swiggy account for ordering the foods from swiggy i don't like zomato and i have only contact for login plz help.

My account got suspended with out prior notice and I am unable to login,
I also kept several mails regarding the same, bit there is no response from them. This is very bad behaviour from them for not responding at all.

I ordered from burger king at 5pm and I received my order at 6:04pm. It was 10 minutes late. Earlier i spoke to an agent he said after receiving your order you can call us back so that compensation can be done . Then i called your agent told me that we can’t compensate because it’s only 10 min late and it’s our fault that our agent provided you the wrong information. So in this there is not any of my fault. I want you to compensate otherwise you can bear further consequences.

I didn't force to any customer to cancel their orders, but my account is deactivated due to this reason I have a proofs that I delivered orders . But one of customer completed that he didn't received the order. Based on this reason . My account deactivated. Who will be responsible for my duty and my earnings. I'm the only earning person in my family.
Please respond and reactivate my account as soon as possible

Sar /madam my id 121605 my numbar [protected] mane arvind kushwaha open the id

Meri id me mg defulter aur wrong action report ki wajah se band ki gai he mujhe is sb ke bare ek baar bhi msg ya call nhi aaya mai kaam karta raha 9 tarik ko maine baad time kaam kiya uske baad se meri I'd of kr di gai maine dhyan nhi Diya uske baad maine aagle din jb on kiya to mere upar mg defulter aur order fillo aur custumar se kharab rahi ka bihevier ka aaroop daald iya gaya jisse me meri id diactiveted kr di gai he plz meri I'd on kara dijiye sir mai ghar ka akela kamane wala ho bahen ki padhai ke liye aur ghar chalne ke liye mere pass ab paise bhi nhi bache he

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: I have ordered to home address Sonia Vihar to Subway and after 45 mins, I got a call from delivery boy, that where I have to come, I tell them that you have my address, so come to my address but they said I have a bicycle, so I can't come and then after I got a call from swigge and they cancelled my order and they said I can't refund you...is this service give swigge ...I can't understand

It occurred on: 11/04/2022

Yes offcourse

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Susheel Kumar

Order Number:[protected]
Registered Email Address: [protected]@hotmail.co.in

Swiggy Meat delivery is pethatic. They don't follow any SOP. order twice from different vendors first ( Fresko Choice) one they delivered expired chicken and Liver( which had heart and intestine) both I have through away. Didn't recieved any refund also doesn't seen to have taken action against the vendor. Second ordered Meat, which was full of Soup bones. raised issue but no refund again. On top of that we have to elobarete issue multiple times to their chat executive.

Delivery veg momos instead of chicken momos. And even after providing with photos there was no help received from swiggy. Disappointed.