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Swiggy Complaints & Reviews

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Updated: Feb 27, 2026
Complaints 5232
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654
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Swiggy reviews & complaints page 75

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S
Sayyad Noor
Apr 21, 2022
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Address: Mumbai Santacruz bandra east

Sir please help me my account is temporarily deactivate please help me
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    Jignesh Chavda
    Apr 20, 2022
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    Money deducted, order not placed

    I did my payment on ordering from swiggy instamart, 272 rupees deducted from my gpay account but the app is showing no order placed...
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    Jagritisk
    from Shahdara, Delhi
    Apr 20, 2022
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    I had ordered 3 items from swiggy, the order was placed successfully and I had done the payment too, the delivery guy marked the order delivered, whereas I haven't received it yet. Kindly deliver the order as soon as possible, I had fixed the slot, but the order is 1 week late already. Kindly do the needful ASAP. Either deliver the products or do the refund but take action immediately.
    Order number :[protected]
    Hello Jagdish. We understand your disappointment regarding the ordeal you have faced. We request you to email us through the help section of your app or to [protected]@swiggy.in with relevant details and images and they will check your case history in detail and revert with a resolution.
    Hello Jagritisk. We understand your disappointment regarding the ordeal faced. We request you to email us through the help section of your app or to [protected]@swiggy.in with relevant details and images and they will check your case history in detail and revert with a resolution.
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      rahulsingh77
      Apr 20, 2022
      Resolved
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      First they delayed my order without informing me and when i report the issue they offer me 34 rs coupon and my order was delayed by nearly an hour and when i ask to talk with their supervisor he isn’t available they said and then they delivered in 1 hour 20 min later when i ordered my food and they delivered wrong food item and then i went to swiggy to conplain and talk to agent they didn’t connect me to one instead of that they told me to wait 6-8hours till we emailed you
      May 26, 2022
      Complaint marked as Resolved 
      Verified Support
      Apr 21, 2022
      Swiggy Customer Care's response
      Hey there, we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the issue along with the details of your concern at [protected]@swiggy.in and we will do what it takes to turn this around!
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        S
        Salman D Kazi
        from Belgaum, Karnataka
        Apr 20, 2022
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        Hi i am salman kazi from belgaum karnataka i want to change the timing of my shift from full time to part time my id number is 1957114 part time timing 7-00 pm to 11-00 pm
        Hi Salman Please fill the connect form and our team will contact you in 48 hours, additionally, you can write to us at [protected]@swiggy.in along with your DE id and hub details so that we may address this for you.
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          1
          123abc456def
          from Kalyan, Maharashtra
          Apr 18, 2022
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          Dear SIR

          SUB : REFUND FOR MY ORDER PLACED WHICH WAS NOT DELIVERED

          This is to inform you that I have ordered kwality walls ice-cream through SWIGGY on 17/04/2022 . I have selected the address from swiggy app which has already been saved.

          The first order no was order[protected] which was cancelled by your delivery partner since he was not able to find the location.

          I called your customer care no and the customer care person told me that she will put a replacement order order no[protected] . But I clearly mentioned her to call the new delivery partner assigned to be sure with the address. But the same thing happened that this partner also couldn't find the location and he cancelled the order.

          No new address was given

          I wanted the delivery on the address given while ordering.

          Please look into this matter seriously and make my refund immediately befor I take any stern decision .

          The address provided by me is been attached (screen shot).
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            S
            SharanyaParikibandla
            from Hyderabad, Telangana
            Apr 17, 2022
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            Address: Ameenpur, Hyderabad

            I have ordered 8 items worth Rs 522/- but i received the wrong order. I raised an issue twice but there wasn’t any solution given from Swiggy.
            My Order id :[protected]
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              P
              Prashanth@1
              from Hyderabad, Andhra Pradesh
              Apr 17, 2022
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              Address: 8-6-369/2,Bhavani naagar

              Plz change my shift timings I want to earn more money iam not satisfied with current shift timings swiggy delivery id:-1940373
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                I
                Iram Gul
                Apr 17, 2022
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                I ordered liquor from swiggy wine section . The amount got deducted but order was not placed. I tried it 5 times, 4 times through phone pe and once through net banking. Through this INR 1850 got debited from my account but everytime order got failed. Not I haven't recieved my money back from swiggy, they are not even responding. I want my INR 1850.
                Hi Iram, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
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                  G
                  ganglani.paresh
                  Apr 17, 2022
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                  Delivery partner issue

                  Address: Flat no. 303. Floral 1, Topland Residency, Sadhuvaswani School Road,

                  I have ordered lunch from swiggy near from my home due to technical issues in swiggy app the delivery partner reached at different location and called me I guided him about my address he again called me and stared talking to me like he is my boss that keep the phone and keep on hold till I reach your location or come and collect the same from me he was very rude I called to swiggy customer one fellow tried to solve my issue and in between...
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                  SINGH AMAN HAYESH
                  Apr 17, 2022
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                  Hi I am Aman Singh I am A student do work in swiggy for paying my fees but they haven't given my last week payment so i was worried and filled g form but no one answered the payout was not given of the week 4th April to 10th April please help me with this i have to pay my fees that's why I am working in swiggy. Please help me.
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                    A
                    Avi gg
                    from Delhi, Delhi
                    Apr 16, 2022
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                    Address: Gurgaon

                    Fraud alert: I have order few item from swiggy but after opening items one item is missing now they Denied refund for my latest order:[protected]
                    Please suggest me what to next.
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                      N
                      Nanneet Singh
                      Apr 16, 2022
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                      My Order no. Is #[protected], Today I Did a Swiggy instamart order, I did not received my order, so I contacted their support staff they said they are unable to give any compensation to me..this was Very Shocking for me..How they denied..They has been cheating with their customers..i said you can cross check it with your delivery person but they said after investigation we are unable to give you refund..this is swiggy service..which investigation they did? I did not received my order, how they can say my order delivered?They introduce me as a lier ?VERY SHAMEFUL..How they can deny me when I did not received my order, I did my Payment 300 by Amazon pay, I wanted refund from them but they denied directly
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                        L
                        Lakshita Dixit
                        Apr 15, 2022
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                        Address: Soham girls villa, indore

                        Hi I ordered from insta mart through paytm upi and money has been deducted from my account but there is no order showing
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                          ਪੇਂਡੂ ਸਰਦਾਰ
                          Apr 15, 2022
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                          My swiggy account [protected] was deactivated, so now i want to activate my swiggy account for ordering the foods from swiggy i don't like zomato and i have only contact for login plz help.
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                            P
                            Praveen583
                            Apr 15, 2022
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                            My account got suspended with out prior notice and I am unable to login,
                            I also kept several mails regarding the same, bit there is no response from them. This is very bad behaviour from them for not responding at all.
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                              Neha Chhikara
                              from Chandigarh, Chandigarh
                              Apr 14, 2022
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                              Address: Chandigarh, Chandigarh, Chandigarh

                              I ordered from burger king at 5pm and I received my order at 6:04pm. It was 10 minutes late. Earlier i spoke to an agent he said after receiving your order you can call us back so that compensation can be done . Then i called your agent told me that we can’t compensate because it’s only 10 min late and it’s our fault that our agent provided you the wrong information. So in this there is not any of my fault. I want you to compensate otherwise you can bear further consequences.
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                                R
                                Raheem Sammi
                                Apr 14, 2022
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                                Address: Hyderabad

                                I didn't force to any customer to cancel their orders, but my account is deactivated due to this reason I have a proofs that I delivered orders . But one of customer completed that he didn't received the order. Based on this reason . My account deactivated. Who will be responsible for my duty and my earnings. I'm the only earning person in my family.
                                Please respond and reactivate my account as soon as possible
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                                  Apr 13, 2022
                                  Sep 15, 2025
                                  This thread was updated on Sep 15, 2025
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                                  Address: indranagar

                                  Sar /madam my id 121605 my numbar [protected] mane arvind kushwaha open the id
                                  Sir/madam my id 14004489 my number [protected] my name is s hameed khan please open my swiggy I'd Sir
                                  Sir /madam my id 14004489 my number [protected]my name is s hameed khan please open my swiggy I'd sir
                                  Please open my swiggy I'd is sir
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                                    S
                                    Sahu786
                                    from Kanpur, Uttar Pradesh
                                    Apr 12, 2022
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                                    Meri id me mg defulter aur wrong action report ki wajah se band ki gai he mujhe is sb ke bare ek baar bhi msg ya call nhi aaya mai kaam karta raha 9 tarik ko maine baad time kaam kiya uske baad se meri I'd of kr di gai maine dhyan nhi Diya uske baad maine aagle din jb on kiya to mere upar mg defulter aur order fillo aur custumar se kharab rahi ka bihevier ka aaroop daald iya gaya jisse me meri id diactiveted kr di gai he plz meri I'd on kara dijiye sir mai ghar ka akela kamane wala ho bahen ki padhai ke liye aur ghar chalne ke liye mere pass ab paise bhi nhi bache he
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