Swiggy Complaints & Reviews

My name is TAJINDER
I'm work in swiggy AMRITSAR
I'm daily 8 hours hardwork in swiggy
But swiggy is not pay my daily payout.

My order was delayed on 23rd Jan, on complaining to the customer support they passed the call to the end to end support who was such a worst person who just wasted my time for 2 hours and was not at a supportive. The. After a long time someone else came and committed compensation which never came to my account. This was the third instance where swiggy committed compensation but never delivered it. Now when I'm asking the agent about compensation he says the they have policy According to which compensation can only be provided within 24 hours. This is really very frustrating dealing with poor services then on top of that poor customer support. I request government to take strict actions against Swiggy and cancel their license for cheating people and providing poor service. I am still waiting on call for supervisor from 10 min that they will respond. And this is the limit. Please consumer forum request to you kindly take strict actions against theses companies who are cheating Indian people. Their license needs to be cancelled and we need to set examples form these type of companies for poor support and customer service

My DE ID is deactivated without any reason even

Dear Team,

Please Reactivate my swiggy delivery id 793223.

Apologize for my behaviour, will never do it again ever.

Please reactivate the id it's deactivated since Feb 2021.

My friend ordered to me one waffle from belgian waffel co and my delivery was not given to the address mentioned and they charged for that and asked to cancel the payed order the order was from the number [protected] this is not the first which is happening worst experience ever i would never ever try swiggy from next

Sir, I'm a swiggy rider DE ID 1816336 . I want to change my shift to Part time. Company not doing like this. Please as soon As change my shift to Part time

Daawat Basmati Rice - Rozana Super for this product two different price is showing in the same app. Also the price is showing higher then the MRP price.

My order I'd[protected]. I get different items from what i order give me my refund taken 150-200rs for40-60rs food they are not resolving issues just say to email

My order I'd[protected]. I get different items from what i order give me my refund taken 150-200rs for40-860rs they just say email but not resolved problem

Swiggy website always reports that the driver is already at the restaurant to pick up the order and food is being prepared by the restaurant. In reality, when you call the restaurant about the delay, they say food is ready to be picked up and the driver is not there to collect it yet. Liars

I placed an order on swiggy. Later when I accidentally clicked on cancel, my order got cancelled with total amount of cancellation charges. Without confirmation I’m charged cancellation fee. This is unacceptable. Please refund my amount....

Hi I am abhijeet Gulshan and i have ordered from swiggy. Swiggy accepted that order and after waiting more than 45 min I got a automated call from swiggy that my order was canceled because restaurant was closed.
An automated is just humiliating to means if i have to ask something from whom I would ask and I didn’t get that money at the same time or till now
Who is responsible for this
I will raise this in consumer court.

Order No[protected]
I ordered a coffee from Starbucks through swiggy. As soon as I opened the lid of the container, I could see ants that were dead floating on my coffee. I immediately clicked the pictures as a proof and raised the issue for a compensation. I was literally kicked from one executive to another including a few senior ones. I have submitted all the proof and still the company is unethical where they give such services and never provide a resolution.

Legal Team,

Order No :[protected]

DELIVERY IS FINE. I Suspect the Storefront that has packed my Order.

I'm writing this mail with utmost frustration and irritation, because of the continuous fraudulent packaging by Swiggy's Instamart. I need this fraudulent incidents to take an end. I have clearly mentioned 2 Quantities of 1Litre Appy Fizz Drink, but I have been delivered with Only One Quantity. The customer chat support is of no help.

If the storefront claims that they have sent me 2 Quantities ask them the proof of Image or CCTV footage where the Order was packed. They won't have it. I need a strict investigation to be done on this matter. I'm facing this issue for last 3-5 Orders (I have already raised an issue earlier here) and my concerns are getting avoided by the Customer service.

I need a strict action to be taken on Swiggy's Instamart and proper compensation and resolution to be provided for all the mental trauma they have given for me personally because of this shopping experience. On continuous ignoring, I will go ahead and file a legal suit against this organisation for this fraudulent behaviour.

Regards,
Dinesh Elumalai

Legal Team,

Order No :[protected]

I'm writing this mail with utmost frustration and irritation, because of the continuous fraudulent delivery by Swiggy's Instamart. I need this fraudulent incidents to take an end. I have clearly mentioned 2 Quantities of 1Litre Appy Fizz Drink, but I have been delivered with Only One Quantity. The customer chat support is of no help.

If the storefront claims that they have sent me 2 Quantities ask them the proof of Image or CCTV footage where the Order was packed. They won't have it. I need a strict investigation to be done on this matter. I'm facing this issue for last 3-5 Orders (I have already raised an issue earlier here) and my concerns are getting avoided by the Customer service.

I need a strict action to be taken on Swiggy's Instamart and proper compensation and resolution to be provided for all the mental trauma they have given for me personally because of this shopping experience. On continuous ignoring, I will go ahead and file a legal suit against this organisation for this fraudulent behaviour.

Regards,
Dinesh Elumalai

I order 1 Orange cake worth 148rs from the restaurant Indian cake bakery in Asansol, West Bengal.

But after delivery I got to know the cake was missing the restaurant just gave me an empty box.

I immediately call the restaurant as well as swiggy but no response from both of them

I mailed swiggy too regarding this but they just said that we will care of this from the next time.

I want a full refund for the same.
Request you to look in the matter

Attached are some screenshots for your reference

My name is soujanya. from hyderabad. I order food in Swiggy. clearly i mentioned my location on screen. Delivery person 10 minutes he will there in next lane to my building. i called so many times to guide about my location but he didn't picked up my call. after15 minutes i got message order delivered successfully. that time also i called delivery person he didn't picked up. he give my food wrong person or he only kept my food i don't know but i didn't receive my food from swiggy. i have proof of CCTV photoaged

I have not got my refund even after 5-6 time in chat ( customer care chat ) . They just saying u will get refunded but i have not got my refund

I have been ordering food since 2years from swiggy.
Nowadays, whenever I order after 10pm every restaurant is accepting orders that too prepaid orders & after the order has been prepared, they suddenly start showing that unable to assign deliveryboy or delivery boy refusing order. This has been a regular scenario now.
I have faced this issue more than 5 times.
It causes inconvenience as we have night curfew imposed in our city and we have no other options which leaves us with no option at night but only starvation.
Also, they don’t provide any compensation or any coupons regarding the same.
They are only causing trouble to the consumers

We order through Swiggy gene (order no[protected] on date 14th January 2022.The delivery boy did not deliver the order and when complained didn’t bother to recheck.The photo attachment by the Swiggy delivery person does not contain face of the recipient or the address.We contacted Swiggy customer care to raise a complain and they provide a SLA OF 48 hours but didn’t contact back till now.