Swiggy Complaints & Reviews

Paid for 2 naan combo but received one full and one half combo but no one is listening

Swiggy is paying my 23 Jan payout of rs 3025 no resolution provided..

Money from my bank account has been debited twice but order was just placed once & no information about refund provided by the app.

Sir mera I'd temporarily deactivated hai please help me sir mera I'd on kar do please

Sir / mam my name is surinder kumar my id 1446896 pls my id open me pls

Swiggy is a blody damn fraud fraud fraud and cheating company, suck your blood and money.they don't deliver the orders n cancel on their own and their bloody app don't work properly, they r screwing and eating peoples money and enjoying, they have not delivered my order and took all my money and. Cancelled the order and when I contacted them on chat they say they can't help, gross fraud it is shameless

I ordered a combo of 2 Veg Pizzas and a Garlic bread from Ovenstory Pizza through Swiggy on 14 Feb 2022. When order was delivered, the garlic bread was missing. However the it was billed. Raised the issue of product missing to Swiggy through app customer support, mail & Twitter, but got no resolution. I have an item missing in my order, and these people don't care. Very bad customer service.

Dear Consumer Complaints,
Greetings. This is what happened with Swiggy on 4th March 2022. I have placed an order #[protected] at around 1130 hrs which is scheduled to get delivered by 1230hrs, unfortunately neither I have received any sms with details of delivery executive nor any call from his no. At around 1250hrs there is a message citing delivery executive have called me and I did not respond, so Swiggy has cancelled my order...

Shop swiggy Instamart which runs 24/7 next to my building in sushant lok phase I c block sector 43 gurugram, haryana. Whole day they work fine. But right after midnight, mostly at 1 or 2 Am. They come with lots of trucks and make extreme noises which is very disturbing to the whole building around that shop. Even the drivers and other people helping them make so much of noise and talk whole night. This doesn’t stop after an hour approximately 3 to 4 trucks comes every hour. So this noise happens from 1Am to 5 AM which is sleeping time for all others. Even after so many complaints there are no action taken and these people are continuously making more more disturbance for people. People have already made so many complaints. Kindly take actions. Thank you in advance.

My order was cancel by swiggy on 18th feb 2022 . There app is showing as refund completed but i didnt received any refund in my account
Please help me in this

Hi,

Regarding my last order, I had pathetic experience with the customer service in trying to get help and refund on missing items. The Customer care team showed no accountability in refunding my money which is stuck with swiggy for missing items.

The Instamart store did not deliver many items and I am not sure what quality checks you people do in managing and fulfilling customer orders. IF something is missing...

This is regarding the order I placed on 3rd march 2022 (order#[protected]. I was told by the delivery guy that the food was stolen before getting delivered. He requested me to cancel the order and assured me that I will get a full refund. The delivery guy shortly afterwards stopped taking my calls as well. You need to enquire about the whole matter from your delivery guy. I have recorded the call audio as well where the swiggy guy is telling me that the food is stolen.

However, when I escalated this issue to the customer care I was denied my money back. They continuously kept telling me that I have to pay for the cancellation fees. Why should I pay for the food which was not even delivered to me.

This horrendous experience has really made me lose the trust in customer loyalty of swiggy. I want you to note that if I don't get my hard earned money back, I will have to take necessary legal actions against swiggy

My email is being misused by someone on their swiggy account . I want this account to be deleted. I have attached the receipts

I have ordered the Veg soft noodles from the restaurant Waltair Cafe, they have give the damaged noodled with full of salt, and taste also very bad i had raised the complaint against restaurant to swiggy.

Swiggy offered me shut my mouth with 29rs, I was surprised. my baby was pampering so much so that i have given little bit, since mrng she cried so much and saying that stomach getting pain, she is just 4yrs old.

we have approached doctor and told me that its food infection compltely and gave medicine almost costing 1500.If the pain not settled we need to admit the baby.

After informing all the prblm now swiggy offering me 146rs.

This is the value of human.

No resolution from their side, simply hour to hours chatting.

I need to raise a complaint against on swiggy along with restaurant as well

Payout is on hold

I order food, I was waiting and it was more than an hour.

I waited patiently, noticed it was 15 monts away from my location.

Suddenly it was showing cancleed while i was viwing it in the app.

I notied the delivery partner cancelled, so I tried chatting with the delivery partner but no repsond.

I raised a chat with the Swiggy team- they told me that the delivery partner waited for 15 mints-

I raised a question to the chat team saying -why didnt he called me?
Why didnt he reached the swiggy team to ocntact me?
Wh was the app showing he was 15 monts away?

My questiones weren ot been address rather they made me feel as if I was asking for money

I asked the same quesry again and again

My chats were transfered withour informing me, they request for a call to discuss it, but later whe I said do call they said we cant as per the protocol wow, very smart move to avoid the conversation as it went to the worst level

Later they tried to offer coupons to settle it no and chats were transfered without informing me

They didnt even bothere to answer my questons

I had placed order on 27th February 2022 morning for 500gms meat and 500gms chicken in single order from Tendercut through swiggy app. I received only chicken pack. I raised the complain on swiggy app they escalated to the Email team. Email team responded by saying they cannot refund as it cannot validate my claim. Now how can i prove that item was missing. I lost my money.

Ordered for bel patra ...but was given dried and all broken leaves with holes ... which couldn't be offered to God. Pls refund 22₹

Placed an order of 1kg Silver fish from swiggy app and received item which weighs 369 gram. Spoke to swiggy consumer helpline through app and email, but they are denying for refund. Either i need refund of 631 grams or replacement

I made an order with SWIGGY on 11th February 2022.The order was cancelled due to a network issue on my side..Rupees 682 were deducted from my account..Till date nothing has been refunded..I have emailed to swiggy but no response.I have personally gone and talked to my bank manager also..It has been checked multiple times but no refund has been made.Swiggy can only cheat their customers..Horrible delivery service

Refund ID[protected]R2
RRN 74839752042000065539015

I am a doctor and being harassed bu this company..Just horrible