Swiggy Complaints & Reviews

Meri id band ho gyi hai please my id open kar do mai bahut pareshan hu bina jobs ke id 698289 delhi janakpuri jone hai

My DE ID number 1848824 is temporarily deactivated please open my I'd as soon as possible please

I placed an order (#[protected] from WarmOven Cake & Desserts on 26th Jan at 6:30 PM which was supposed to be delivered in 60-65mins.
The delivery guy was not able to find the address and called us for help. We instructed him with several landmarks, but he couldn't find any.
So, we reached those landmarks to help him find us. Meanwhile, we also reached out to customer care to coordinate our communication with the delivery guy as we were not able to reach out to him a couple of times.
The customer care team also merged our calls where we gave him some landmarks so that he could reach us.
By this time, it was already past 9:30 PM. (3 hours from the order time). The delivery guy then denies his service and cancels the order.
The customer care went ahead and cancelled the order and I was shocked to see that this team put the whole blame on the customer and charged us the entire amount as cancellation fee. They mentioned, delivery guy tried to reach out to us but we were not reachable.

It was completely the delivery guys fault, yet I am charged with the amount.

On raising multiple complaints and having series of conversations with their team for hours together, they kept saying it's my fault and initiated refund for half amount.
I need full refund as I did not get the item nor service.

Swiggy doesn't solving the issu

My DE ID is deactivated without any reason my id 1718264

Order cancelled and refunded half with pathetic reasons and not even bothered worst experience using swiggy.

My name is TAJINDER
I'm work in swiggy AMRITSAR
I'm daily 8 hours hardwork in swiggy
But swiggy is not pay my daily payout.

My order was delayed on 23rd Jan, on complaining to the customer support they passed the call to the end to end support who was such a worst person who just wasted my time for 2 hours and was not at a supportive. The. After a long time someone else came and committed compensation which never came to my account. This was the third instance where swiggy committed compensation but never delivered it. Now when I'm asking the agent about compensation he says the they have policy According to which compensation can only be provided within 24 hours. This is really very frustrating dealing with poor services then on top of that poor customer support. I request government to take strict actions against Swiggy and cancel their license for cheating people and providing poor service. I am still waiting on call for supervisor from 10 min that they will respond. And this is the limit. Please consumer forum request to you kindly take strict actions against theses companies who are cheating Indian people. Their license needs to be cancelled and we need to set examples form these type of companies for poor support and customer service

My DE ID is deactivated without any reason even

Dear Team,

Please Reactivate my swiggy delivery id 793223.

Apologize for my behaviour, will never do it again ever.

Please reactivate the id it's deactivated since Feb 2021.

My friend ordered to me one waffle from belgian waffel co and my delivery was not given to the address mentioned and they charged for that and asked to cancel the payed order the order was from the number [protected] this is not the first which is happening worst experience ever i would never ever try swiggy from next

Sir, I'm a swiggy rider DE ID 1816336 . I want to change my shift to Part time. Company not doing like this. Please as soon As change my shift to Part time

Daawat Basmati Rice - Rozana Super for this product two different price is showing in the same app. Also the price is showing higher then the MRP price.

My order I'd[protected]. I get different items from what i order give me my refund taken 150-200rs for40-60rs food they are not resolving issues just say to email

My order I'd[protected]. I get different items from what i order give me my refund taken 150-200rs for40-860rs they just say email but not resolved problem

Swiggy website always reports that the driver is already at the restaurant to pick up the order and food is being prepared by the restaurant. In reality, when you call the restaurant about the delay, they say food is ready to be picked up and the driver is not there to collect it yet. Liars

I placed an order on swiggy. Later when I accidentally clicked on cancel, my order got cancelled with total amount of cancellation charges. Without confirmation I’m charged cancellation fee. This is unacceptable. Please refund my amount....

Hi I am abhijeet Gulshan and i have ordered from swiggy. Swiggy accepted that order and after waiting more than 45 min I got a automated call from swiggy that my order was canceled because restaurant was closed.
An automated is just humiliating to means if i have to ask something from whom I would ask and I didn’t get that money at the same time or till now
Who is responsible for this
I will raise this in consumer court.

Order No[protected]
I ordered a coffee from Starbucks through swiggy. As soon as I opened the lid of the container, I could see ants that were dead floating on my coffee. I immediately clicked the pictures as a proof and raised the issue for a compensation. I was literally kicked from one executive to another including a few senior ones. I have submitted all the proof and still the company is unethical where they give such services and never provide a resolution.

Legal Team,

Order No :[protected]

DELIVERY IS FINE. I Suspect the Storefront that has packed my Order.

I'm writing this mail with utmost frustration and irritation, because of the continuous fraudulent packaging by Swiggy's Instamart. I need this fraudulent incidents to take an end. I have clearly mentioned 2 Quantities of 1Litre Appy Fizz Drink, but I have been delivered with Only One Quantity. The customer chat support is of no help.

If the storefront claims that they have sent me 2 Quantities ask them the proof of Image or CCTV footage where the Order was packed. They won't have it. I need a strict investigation to be done on this matter. I'm facing this issue for last 3-5 Orders (I have already raised an issue earlier here) and my concerns are getting avoided by the Customer service.

I need a strict action to be taken on Swiggy's Instamart and proper compensation and resolution to be provided for all the mental trauma they have given for me personally because of this shopping experience. On continuous ignoring, I will go ahead and file a legal suit against this organisation for this fraudulent behaviour.

Regards,
Dinesh Elumalai