Swiggy Complaints & Reviews

Dear Sir,

I am writing this email with full regret and disappointment caused by Swiggy. I placed an order no.[protected] Dt. 29/11/21 at 11:28PM, pay the amount and order is accepted & confirmed by te restaurant.

after 1 hour at 12:33AM (from no. [protected]) I received a call from the customer care that they are not able to serve the order, after some discussion (about 3Min 9 Sec) he told that he will try...

Swiggy has been deducting our money under there column named "Order level adjustments. They are deducting the amount without taking any consent or approval from the partner. They had been deducting the amount since last 3years....

I have been order 3 pizza mac + mc spice and 3 macaloo tikki + fries. So I haven’t get some orders like 3 mac aloo tikki. Which i been paid for it!!!...

Prices on Swiggy are more than double the original price...

I have Completed my food delivery order in my GPS location but showed me Coimbatore restaurant I didn't know that is another city so I place an order paid for my food after that this is showed me other city pilots pick up the order, so i complain to swiggy support team please refund me this is a technical error but there not refund that money. i am lost of my money with hungry....

On 14/11/2021 I ordered food worth Rs.1156 from Hara Fine Dine restaurant, Banashankari, Bangalore. When the order arrived the delivery agent said Swiggy wants to cancel my order. He asked me to pay him directly. After seeing that the order has been canceled and the refund has been initiated on the Swiggy app, I received the food and paid him via PhonePe. The amount has been deducted from my account (I also have the transaction ID of PhonePe)...

Your delivery guy has been avoiding returning change after taking extra to pay the store .
Swiggy Genie order #[protected] from Suma Coffee Works

Delivery guy no.[protected]...

This is Irshad having registered mobile No - [protected]. I want to Inform you that I have order food from swiggy of Rs. 144 on 28th Nov 2021.
I have return you order due to bad packaging. And lodge complaint for refund. They have initiate refund but my amount is not credited yet in my account.
there is almost 48 hours passed. how much time do you take to refund a such amount....

Today we have ordered Biryani from Supreme BBQ Kitchen through Swigy order no. #[protected] and food was delivered by Zeeshan Shaikh.

The delivery boy was not weares the mask and uniform and he was looking very unprofessional and ugly.

When he was delivered the food to us said that " Aapko is restaurant me kya acchha laga, sada hua restaurant hai, khana bhi sada hua hai, aap dekhoge to khaoge bhi nahi." And...

I ordered a pre paid waffle cake from Belgian waffles vaishali nagar Jaipur from my another number that is [protected] registered on the name of suryanshu sharma. Order number[protected] . Due to some technical issue the number got switched off, I instantly called from my another number but delivery guy refused to deliver the pre paid order and ran away with it. He didn’t return the order to Belgian waffle store as well . This is highly...

I placed an order with Swiggy on[protected]. Order no.[protected]. one of the order items was missing. So, I immediately raised the issue with them but no solution was provided. Then, I reached out to them through mail, Swiggy Chat and call. But they keep giving the same replies:
1. Photo provided is not clear
2. After carefully reviewing, refund is not possible ( it is not my fault that the seal tape used by the restaurant...

We were assigned a account manager for our restaurants, he took money to his account saying he can activate ads from his side with a code. We transferred the amount, the promotion got started but we noticed we were being charged for promotion which were being deducted from our weekly payout. We got assigned a new manager now, but we had no information upto a month. The person now doesn't lift calls and the last call he spoke was a week ago...

A person from Jaipur is using my gamil id to order food from your platform, I cannot identify the person as I cannot see the name or a phone number. Kindly resolve the issue.
Thanks...

Sir meri id ko please vaishali nagar jaipur kar do muje bahut jyada dikat aa rhi he sir please aapse request he muje meri id vaishali nagar krwani he to please aap kar do

Name jitendra singh rathore
DE1497980
Mo [protected]...

Hello,
I bought Swiggy super plan for ₹399. It promised free deliveries of food above ₹149 and buy 1 get 1 on food from certain restaurants.
Within 1 week of buying the plan, they have completely changed the conditions of the plan without any prior information and without my consent....

My I'd 832882 temporary deactivate please my I'd activate kr digiye...

I just completed my payment on swiggy instamart but my order was not placed. Please solve this asap...

Hi

Swiggy has been charging me delivery fees since they upgraded my Swiggy Super Plan to Swiggy One without notifying me

Compare these 2 orders, Order #[protected] & Order #[protected], Both have almost the same item total, but one is charged with a delivery fee and one is not. They have been charging me ever since they upgraded my Swiggy Super plan.

I've raised this concern many times but still,...

I had ordered Chick'n Rice Solo Combo from KFC and was supposed to receive 1 Popcorn Rice Bowl, 3 Chicken Strips, 1 Dip and one chilled Pepsi. I did not receive the Dip. I complained about the matter to Swiggy's customer care but a digitally automated message told me to email photos. I emailed them photos of the food I received and of the invoice which clearly states that I should be offered a Dip. The restaurant clearly knew that the item...

I was promised an ETA of 34 mins. For my order number[protected] and the ETA which I have now received is 8.42pm while I placed the order on 7.45pm
This is not the first time happening. Either this company should not promise fast deliveries or take responsibility for their course of action because they never tell you that the ETA is revised. It's only when the customer thinks that enough time has passed and asks help in the app,...