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Swiggy Complaints & Reviews

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Updated: Dec 2, 2025
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Swiggy reviews & complaints page 79

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S
Shine Sandeep
Feb 18, 2022
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Sir My Name is Chandan, , basically I belong to agriculture family, , due to some agricultural work i does not attend work for many months, , i complaint about this to the swiggy delivery Partner supportive agency 3 -4 times, , the id was not unblock, , they told me that your id blacklisted we cant open, hence i inform you with this complaint sir, , please unblock my blacklisted swiggy delivery account 🙏
Chandan Vs
De Id : 1615155
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    swapnanil neogi
    Feb 17, 2022
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    Resolved

    Address: Chandigarh/ Panchkula

    Swiggy rider CH01CE 5828, doesn't know how to drive. Drive rashly posing threat to other drivers on the road .. coming from pkl 12 main road to flyover road towards Panchkula Sec. 20 approx at around 6:30 pm. Please penalise this rider or cancel his employment otherwise I'll move to higher authority if required on legal ground also. When I complained to him just drive properly not to change the lane haphazardly and also in a serpentine manner and don't pose threat to others, he didn't even bother and abuse me in front of crowd. Just attaching picture of him while waiting at the light point of sector 20 pkl. Please take necessary action and do revert with a solution. Don't hamper your reputation hiring this kind unprofessional illitrate person.
    +2 photos
    Mar 24, 2022
    Complaint marked as Resolved 
    Verified Support
    Feb 18, 2022
    Swiggy Customer Care's response
    Hi Swapnanil, we understand your displeasure towards the behaviour of our executive and we urge you to write to us at [protected]@swiggy.in along with your contact and city details so that we may check this asap.
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      Tuhin Goshar
      Feb 17, 2022
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      Im A Swiggy Delivery partner with DE ID No 1812607...I had Not Received My Weekly Payment of 3weeks...So I Request that please credit it in My Bank Account Given to You ..
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        A
        Ajaydurgaprasad2898
        from Bengaluru, Karnataka
        Feb 16, 2022
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        Address: Bengaluru

        I had placed an order with Swiggy - from the restaurant Muthashy's - Fish Pothichoru by 2:47 PM on Feb 16, 2022. I was delivered the order with the Fish entirely missing in the fish meals. I had contacted swiggy thru their app and was told to chat with their customer executive on chat (Ms.Shivani), I was told to take up a Rs.89. Coupon for the mistake made, while I was left hungry without food! I contacted them again and their customer executive told me that this is the only option he can give me and in no other way the issue can be resolved - like either take the coupon or nothing else can be done and kept on telling me that Swiggy will work better in the future, while I am left hungry for the food which I had paid for! Again when I contacted them, he (Mr.Vimal) had mentioned that this is the only option or other wise mail your concern to swiggy, they might contact me within 10-12 hours. So is it like they expect me to pay for the order in cash, get an incomplete order, get fooled again with the customer executive that this is a coupon that can be offered or else stay hungry until they reach you back! while the fault was completely on their side! Is this what happens really around?
        +12 photos
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          vidhi21
          Feb 15, 2022
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          Order not delivered and refund also denied

          Hi, yesterday I ordered with swiggy order number #[protected]
          The delivery person neither called me nor he rang the door bell after reaching the delivery address. After 10 mins I received the message that your order has been cancelled. So I went out to check what happened. The delivery person was sitting there 1 block away. I asked him are you from swiggy, he mentioned i can't deliver as your order has been cancelled.
          First...
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          Umesh bohara
          Feb 15, 2022
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          Hello sir I have not received my payout of my 2nd last week I have waited one complete week
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            H
            Hafeez786
            from Nellore, Andhra Pradesh
            Feb 14, 2022
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            Address: Nellore

            I complain so many times but no solve the problem. Please change the mobile number. Please add this number- [protected]

            My DE ID -1470525
            Feb 14, 2022
            Updated by Hafeez786
            Please change the mobile number
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              S
              Snowflake45
              from Mumbai, Maharashtra
              Feb 14, 2022
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              Address: Kranti nagar kandivali est mumbai 400101

              Today i have ordered from swiggy instamart.
              I received wrong order from this order.
              I request you to please help me in this situation.
              I am frustrated from this app
              My order id is[protected]
              Please provide me any solution of this order as soon as possible.
              +2 photos
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                R
                Rickyp
                from Mumbai, Maharashtra
                Feb 14, 2022
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                Address: Shivrise apartment kandivali east Mumbai 400101
                Website: www swiggy.com

                Here i am placing order from swiggy instamart and the wrong order received me swiggy didn't respond anything related to order i want my money back i would like to request consumer department register my complaint against swiggy and ban him swiggy is fraud app they take money didn't respond and send worthless items
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                  Abhishek103182050
                  Feb 14, 2022
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                  Swiggy delivery boy asked for 250 rs saying he has no fuel in his bike and promised to return it by midnight and never did.
                  Kindly take action against him
                  Order id:[protected]
                  Hi Abhishek, we are sorry for your trouble. We understand that you are disappointed about not getting the right assistance. Do share your concern with relevant details and your registered mobile number to [protected]@swiggy.in so that we can have this looked into from our end.
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                    K
                    Kpillai856
                    from Bengaluru, Karnataka
                    Feb 13, 2022
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                    Hi my order I'd is[protected] and as the delivery partner is not responsive i contacted your chat support executive for help. His name is Mayur and he was absolutely worst and kept me waiting till i lost my patience and ask to cancel the order and his response was as you are unwilling to wait i have to cancel your order.
                    You are not doing favour by giving me food that I pay for. Sad state!
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                      Resmibjohn
                      from Bengaluru, Karnataka
                      Feb 13, 2022
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                      I ordered on instamart and payment is done through gpay. But order is not shown on instamart
                      Hey there. We apologize for the inconvenience. Please do write to us at [protected]@swiggy.in with all the relevant details. Our team will get back in touch with you in 24-48 hours to assist you with this.

                      ^Pinto
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                        Arjun_1991
                        from Bengaluru, Karnataka
                        Feb 13, 2022
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                        Wrong order and refusing to refund my money back.

                        Address: Tower 5I&5J, Embassy Tech Village Rd, Bengaluru, Karnataka 560103

                        To the legal team,

                        I am highly frustrated, irritated and feeling a little helpless after the situation i was put into last night, that is 12th February 2022 at around 8:30 PM.

                        Firstly i have placed an order through swiggy from the restaurant, Nagarjuna chimney, order Number[protected]

                        The delivery guy handed over the order and ran away fast. On checking the items in the bag i found out that...
                        +4 photos
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                        A
                        Avi Raj Sen
                        Feb 13, 2022
                        May 20, 2023
                        This thread was updated on May 20, 2023
                        Resolved
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                        Resolved

                        Shift time change

                        Address: Kudghat Anandapally purba putiary south24 parganas West Bengal India

                        3month try swiggy connect from but no resolved my shift time changes, , ,
                        My I'd 455454
                        Zone-Jadavpur
                        Name-Tanmoy Mondal
                        Timing-4pm to 12am
                        Please urgent my shift time changes...
                        +1 photos
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                        M
                        Mahita Priya
                        Feb 10, 2022
                        Resolved
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                        Resolved

                        Instamart payment done but no message of order placed

                        Bill of ₹168 was booked and payment was done through google pay, amount was deducted. But no message of order placed or tracking in the app...
                        +1 photos
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                        S
                        sonal shreya
                        Feb 10, 2022
                        Resolved
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                        Resolved

                        I ordered food from Swiggy last night. They were late and delivered around midnight. When I opened the package it was incomplete order. My order amount was 1040. They delivered something worth Rs 200. It was just breads.
                        They had left out my main dish and side dish entirely.
                        When i contacted the delivery boy. He said he cannot do anything and contact the customer care.
                        The customer care said the same. And asked me to mail to there email support. Where again they are not responding and not even acknowledging there mistake. Mine was a prepaid order. They are not refunding . They were not even bothered to deliver the left out order. They are not performing any action. The email supports asks you to contact chat support and vice versa. Extremely poor policies and worst customer handling.
                        Mar 14, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 10, 2022
                        Swiggy Customer Care's response
                        Hi Sonal, we are disheartened to hear about your experience. Please write to us at [protected]@swiggy.in with your registered details and we will be happy to reach out to you and resolve this.
                        Verified Support
                        Feb 10, 2022
                        Swiggy Customer Care's response
                        Hi Sonal, we are disheartened to hear about your experience. Please write to us at [protected]@swiggy.in with your registered details and we will be happy to reach out to you and resolve this.
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                          DrRonak
                          Feb 8, 2022
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                          Order-#[protected] date[protected]
                          My registered email- [protected]@gmail.com
                          I ordered from behroz biryani worth 721 biryani and starter when I received my it was roll from fassos they sent me completely wrong order when I tried to complain on app they completely ignored me when I complained on mail with attached photos they refused to compensate saying they can’t validate as if Swiggy staff is blind it was such a wastage of time and money and food I want compensation with apology letter
                          +4 photos
                          Swiggy customer support has been notified about the posted complaint.
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                            V
                            Vikas Jai Prakash
                            Feb 7, 2022
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                            Website: swiggy app

                            Hello Team, I am swiggy one member and my account is linked to number [protected] and that is the only number that i have. Now all of a sudden i am logged out and it is asking me to sign up again, when i do using above number it say number has been used 6 months back, not sure why. Can you please link my account and restore everything for above number

                            Thanks
                            Vikas
                            Swiggy customer support has been notified about the posted complaint.
                            Hey Vikas. We are sorry to know you are facing an issue while logging in. Please do write to us at [protected]@swiggy.in with all the relevant details and our team will connect with a resolution.
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                              K
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                              On swiggy price is showing rs 129 and when received item price was rs99
                              I don't know same thing is happened with how many other customers and with how many items

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                              http://prntscr.com/26pnhzx
                              +1 photos
                              Swiggy customer support has been notified about the posted complaint.
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                                xffdgfggf
                                from Hyderabad, Andhra Pradesh
                                Feb 6, 2022
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                                I placed an order on instamart and the payment is also done but it's not showing
                                it's showing me the page of payment
                                Swiggy customer support has been notified about the posted complaint.
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