Swiggy Complaints & Reviews

My self bhavik, my de ID is 1865292. I had raised a ticket regarding change of my shift timing but there will not give any response regarding this. Plz help in changing of my shift

Hi sir,
I'm Ramesh
swiggy id 30049
mobile number [protected]
my id is temporary deactivated, please active me my id, any issue I'm not repeat this type of issue, please sir active my id,
this issue fake customer mail through my id is deactivated, 100% fake customer issue through my id is deactivated, please sir active my id 30049,
I'm joining on 16 December 2016, total experience 5 years 3 months,

27th March 2022: I raised a services request for pickup & delivery through Swiggy/Genie application at about 3'40pm AFTER paying my store 520/- for 2kgs raw chicken & paying for the delivery services in advance through Paytm.
Swiggy/Genie delivery guy Shiv Pal [protected] accepted the pickup around 3'45pm & took roughly 10mins to reach the pickup point & picked up my already paid stuff & cancelled the order from his app THEREBY switching...

Account suspended without my knowledge. I have swiggy one membership, bank details saved

I am working in SWIGGY Delivery partner from the beginning at my local area since 3 years. But my I'd is deactivated temporarily. I request you to activate my I'd . I didn't do any wrong thing. So please judge me and give me a chance to do work again in your company.
Dear sir in our nabadwip city there is no swiggy hub and our swiggy fet manager is not help me to reopen my id. and also there is no swiggy connect form in our delivery partner app.
Please kindly help me thank you sir.

Name - Bijay shil
Id 1043602
City - Nabadwip
Location - Ramsitapara

Swiggy is responsible for providing bad Quality / stale and unconsumable chicken from his vendor
Chicken provided was neither packed
Properly and over that I was charged for packaging
And it was really bad quality, waste chicken quality and not able to consume
After cooking for hours it’s still tasted rubber and awful
If a serious offence from Swiggy to list these type of vendor ( saleem chicken corner Vasundhra Ghaziabad)
Please make urgent intervention and refund. ASAP
Devashish

My id got disabled, i had 185 in my swiggy wallet, they disabled my account, im unable to log in, i also bought swiggy one membership, they suspended my account without any reason,...

Worst app ever, they suspended my account just after i bought one membership, they are literally looting consumers

My swiggy account is suspended. I don't know ehat is the reason. I stand for my rights. Kindly help revive my account.

I have tried placing orders on swiggy instamart and for four times the amount was deducted but the order wasn’t placed. And no refund was provided for either of the failed orders.

Name - Bijay shil, Mera zone - Nabadwip
Id - 1043602

Dear Sir medam
Mei swiggy 3 year se kam karta hun Jab Se Mere City Mein Aaya.

But Mera ID temporary deactivate ho gaya hai.
Kripya Karke Mera ID Open kar dijiye.

Mere dwara Koi galat Kam Nahin Hua Hai

Mere dwara koi bhi galat kam Hua Hai To jaj karke mujhe aur ek mauka dijiye kam karne ke liye 🙏

Advance Thank you

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: I have ordered the food at 7.55 pm via swiggy and order was accepted by Punjabi Dhaba and expected delivery time was 33 minutes. At 8.45 pm i called restaurant they told will deliver the item you have to wait.and the same i checked and chat with swiggy they told your order is still preparing wait for some time. Again at 10.15 order was not delivered.and still midnight item was not delivered.
Check my chat with customer care. All in vain.

It occurred on: 18/03/2022

Swiggy has to compensate .for not delivered the item . and forcing a customer to cancell the item .
They should not have accepted the order. And awaited till mid night for delivery of item. And today the next day of my order also I found in app that the item is still prepared and shortly delivered. I have paid full amount but still order is pending to deliver at late mid night 1.30 pm, How they give service to customers is the example learned in my life . The worst ever service by Swiggy.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

I have attached all necessary documents, please go thru, kindly compensate and full refund of amount.

No reply so far and complaint closed .

I placed an order by swiggy on 23rd March 7:45 with order#[protected] amounting rs 211 from Being Hungry restaurant. When I received the order, I took a bite of the chicken and realized it foul taste. I smelled it and it stinker really bad, it was stale. I checked every piece and color of the meat was of Grey color. This was a potential food poisoning case. Not only swiggy denied me full refund. They all stated this is the best they can do for me. They passed my escalation amongst themselves stating they are forwarding me to escalation desk.

Coustomer wrong delivery location given.defore reaching to location swiggy customer service called and said to me customer given wrong delivery location.so there given the another phone number. Swiggy customer service said to me call to that number and ask to were should come. Called and went to from the location to another is distance is 2.3km I went finally i reached.after that there called and said wait.5 to min I'm waiting there not came and there cancel the order what can I do.

Please sir open my account DE ID _ 1905390

My swiggy I'd automatically deactivated please open it 1671653

I placed an order on 22 March night from a restaurant near my house. The delivery time got increased . When I checked with shop..they informed it has been handed over to swiggy partner.Later when I checked with swiggy partner he informed he has been waiting for another order from the se restaurant.My food was delayed for 45 mins due to this.When I enquired reg it with Swiggy customer care team, I was informed that the customer care person was not able to communicate with the delivery partner as he doesn't understand both English and Hindi and he knows only the native Tamil. Swiggy should have customer representative who knows language specific to the region...very poor customer service

Dear sir my swiggy I'd is 1485770 my swiggy connect Google form is not working it's showing you can't access kindly activate my swiggy connect form in Google form ....

I really hate swiggy service & worst customer support ever seen.
You people just send the same forward Email to all the customers for all problems. You never understand the real problem of customers.

I have ordered for 3 items but Received only 1 item, While receiving only i checked with delivery person he just replied that only 1 item was given by Restaurant but i showed my order details & asked him he simply said me to contact customer care,
I called the customer care & said my issue with the order, your customer support agent had said me to be on hold for 2min by that he will check the details but he had put me on hold for 20 min which is not acceptable, i disconnected the call & called again this time your other agent asked me to use chat support, if still problem is not resolved then asked me to contact on call. Ok fine i thought & used the chat support at that time i opened the item which i received seeing it i was shocked that i received mutton fry.
Then i understand that my total order was misplaced by the delivery person or Restaurant, the same i raised the complaint you people simply say the photo didn't pass the quality check ?
For missing items how could i send the photos ? Even i uploaded very clear photos still wantedly you are cheating customers... What investigation swiggy has done to understand the problem ? We trust you & pay in advance to receive food what we want but you are cheating the customers.
after multiple emails also no proper response, swiggy simply asking me to complaint to FSSAI.
Why should i Reach FSSAI ? Here the problem is not about the quality of the food, the problem is about delivery which is done by swiggy, so here the problem is with swiggy, i have not received what i ordered, the payment i have done to swiggy so answer & resolving the issue should be done by swiggy only not by the Restaurant or FSSAI...

Hi,
I am Swiggy Delivery Partner. I want to complaint is Swiggy make off duty of their delivery person and later on not giving Minimum Guarantee and Weekly Incentive of Delivery Person.