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Updated: Sep 13, 2025
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Swiggy reviews & complaints page 79

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H
Hafeez786
from Nellore, Andhra Pradesh
Feb 14, 2022
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Address: Nellore

I complain so many times but no solve the problem. Please change the mobile number. Please add this number- [protected]

My DE ID -1470525
Feb 14, 2022
Updated by Hafeez786 Please change the mobile number
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    S
    Snowflake45
    from Mumbai, Maharashtra
    Feb 14, 2022
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    Address: Kranti nagar kandivali est mumbai 400101

    Today i have ordered from swiggy instamart.
    I received wrong order from this order.
    I request you to please help me in this situation.
    I am frustrated from this app
    My order id is[protected]
    Please provide me any solution of this order as soon as possible.
    +2 photos
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      R
      Rickyp
      from Mumbai, Maharashtra
      Feb 14, 2022
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      Address: Shivrise apartment kandivali east Mumbai 400101
      Website: www swiggy.com

      Here i am placing order from swiggy instamart and the wrong order received me swiggy didn't respond anything related to order i want my money back i would like to request consumer department register my complaint against swiggy and ban him swiggy is fraud app they take money didn't respond and send worthless items
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        A
        Abhishek103182050
        Feb 14, 2022
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        Swiggy delivery boy asked for 250 rs saying he has no fuel in his bike and promised to return it by midnight and never did.
        Kindly take action against him
        Order id:[protected]
        View replies
        Hi Abhishek, we are sorry for your trouble. We understand that you are disappointed about not getting the right assistance. Do share your concern with relevant details and your registered mobile number to [protected]@swiggy.in so that we can have this looked into from our end.
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          K
          Kpillai856
          from Bengaluru, Karnataka
          Feb 13, 2022
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          Hi my order I'd is[protected] and as the delivery partner is not responsive i contacted your chat support executive for help. His name is Mayur and he was absolutely worst and kept me waiting till i lost my patience and ask to cancel the order and his response was as you are unwilling to wait i have to cancel your order.
          You are not doing favour by giving me food that I pay for. Sad state!
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            R
            Resmibjohn
            from Bengaluru, Karnataka
            Feb 13, 2022
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            I ordered on instamart and payment is done through gpay. But order is not shown on instamart
            View replies
            Hey there. We apologize for the inconvenience. Please do write to us at [protected]@swiggy.in with all the relevant details. Our team will get back in touch with you in 24-48 hours to assist you with this.

            ^Pinto
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              A
              Arjun_1991
              from Bengaluru, Karnataka
              Feb 13, 2022
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              Wrong order and refusing to refund my money back.

              Address: Tower 5I&5J, Embassy Tech Village Rd, Bengaluru, Karnataka 560103

              To the legal team,

              I am highly frustrated, irritated and feeling a little helpless after the situation i was put into last night, that is 12th February 2022 at around 8:30 PM.

              Firstly i have placed an order through swiggy from the restaurant, Nagarjuna chimney, order Number[protected]

              The delivery guy handed over the order and ran away fast. On checking the items in the bag i found out that...
              +4 photos
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              A
              Avi Raj Sen
              Feb 13, 2022
              May 20, 2023
              This thread was updated on May 20, 2023
              Resolved
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              Resolved

              Shift time change

              Address: Kudghat Anandapally purba putiary south24 parganas West Bengal India

              3month try swiggy connect from but no resolved my shift time changes, , ,
              My I'd 455454
              Zone-Jadavpur
              Name-Tanmoy Mondal
              Timing-4pm to 12am
              Please urgent my shift time changes...
              +1 photos
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              12 Comments
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              M
              Mahita Priya
              Feb 10, 2022
              Resolved
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              Resolved

              Instamart payment done but no message of order placed

              Bill of ₹168 was booked and payment was done through google pay, amount was deducted. But no message of order placed or tracking in the app...
              +1 photos
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              S
              sonal shreya
              Feb 10, 2022
              Resolved
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              Resolved

              I ordered food from Swiggy last night. They were late and delivered around midnight. When I opened the package it was incomplete order. My order amount was 1040. They delivered something worth Rs 200. It was just breads.
              They had left out my main dish and side dish entirely.
              When i contacted the delivery boy. He said he cannot do anything and contact the customer care.
              The customer care said the same. And asked me to mail to there email support. Where again they are not responding and not even acknowledging there mistake. Mine was a prepaid order. They are not refunding . They were not even bothered to deliver the left out order. They are not performing any action. The email supports asks you to contact chat support and vice versa. Extremely poor policies and worst customer handling.
              Mar 14, 2022
              Complaint marked as Resolved 
              Verified Support
              Feb 10, 2022
              Swiggy Customer Care's response               Hi Sonal, we are disheartened to hear about your experience. Please write to us at [protected]@swiggy.in with your registered details and we will be happy to reach out to you and resolve this.
              Verified Support
              Feb 10, 2022
              Swiggy Customer Care's response               Hi Sonal, we are disheartened to hear about your experience. Please write to us at [protected]@swiggy.in with your registered details and we will be happy to reach out to you and resolve this.
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                D
                DrRonak
                Feb 8, 2022
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                Order-#[protected] date[protected]
                My registered email- [protected]@gmail.com
                I ordered from behroz biryani worth 721 biryani and starter when I received my it was roll from fassos they sent me completely wrong order when I tried to complain on app they completely ignored me when I complained on mail with attached photos they refused to compensate saying they can’t validate as if Swiggy staff is blind it was such a wastage of time and money and food I want compensation with apology letter
                +4 photos
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                  V
                  Vikas Jai Prakash
                  Feb 7, 2022
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                  Website: swiggy app

                  Hello Team, I am swiggy one member and my account is linked to number [protected] and that is the only number that i have. Now all of a sudden i am logged out and it is asking me to sign up again, when i do using above number it say number has been used 6 months back, not sure why. Can you please link my account and restore everything for above number

                  Thanks
                  Vikas
                  Swiggy customer support has been notified about the posted complaint.
                  View replies
                  Hey Vikas. We are sorry to know you are facing an issue while logging in. Please do write to us at [protected]@swiggy.in with all the relevant details and our team will connect with a resolution.
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                    K
                    [email protected]
                    Feb 6, 2022
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                    On swiggy price is showing rs 129 and when received item price was rs99
                    I don't know same thing is happened with how many other customers and with how many items

                    screenshot

                    http://prntscr.com/26pnhzx
                    +1 photos
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                      xffdgfggf
                      from Hyderabad, Andhra Pradesh
                      Feb 6, 2022
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                      I placed an order on instamart and the payment is also done but it's not showing
                      it's showing me the page of payment
                      Swiggy customer support has been notified about the posted complaint.
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                        A
                        Ajay8790
                        Feb 5, 2022
                        Resolved
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                        Resolved

                        Address: Malkajgiri

                        Swiggy customer care are not responding kindly take action
                        Mar 12, 2022
                        Complaint marked as Resolved 
                        Swiggy customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 06, 2022
                        Swiggy Customer Care's response                         Hi Ajay, we are sorry to make you feel bad about our support team. We never want to leave our patrons to feel bad. Please write more about your experience at [protected]@swiggy.in with your order Id, so that we can make it up to you.
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                          U
                          User700
                          Feb 4, 2022
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                          Hi,

                          I received incorrect food delivery, I raised the concern with customer service but they're not being helpful and sharing some bot responses. They are not attending my concern. Please go through the image shared.

                          The invoice clearly shows a different number, which is not my registered contact number also the food item is different which I cannot consume, this is unacceptable.

                          There's no point of sharing wrong images as I donot make momos myself.

                          This is something related about the courtesy to serve the customers properly, as no one will accept these behaviours, when someone is paying for a service.

                          Awaiting for a favourable response.

                          Thanks.
                          +3 photos
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                            A
                            Ajay100000
                            from Agartala, Tripura
                            Feb 3, 2022
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                            Address: Agartala, Tripura
                            Website: www.swiggy.com

                            I am a swiggy rider 1week pass but i am not got my previous payout plz help my de id 1725078
                            Swiggy customer support has been notified about the posted complaint.
                            View replies
                            Hey Ajay. We understand that you've had an issue. Please do write to us at [protected]@swiggy.in with your DE ID and city HUB details along with your concern or fill the Swiggy Connect Form. Our team will get back in touch with you in 24-48 hours to assist you with this.
                            Reply
                            Hey Ajay. We understand that you've had an issue. Please do write to us at [protected]@swiggy.in with your DE ID and city HUB details along with your concern or fill the Swiggy Connect Form. Our team will get back in touch with you in 24-48 hours to assist you with this.
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                              8
                              8983126698
                              Feb 3, 2022
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                              Address: Pune Maharashtra

                              Dear sir

                              When I give Oder time was show Oder will be solider within 36 mint that time time was 11:12 pm after 1:30 hrs food not delivere also not response my call no buddy can help me
                              My family was very hunger also have 2 child
                              My child very crying
                              Swiggy customer support has been notified about the posted complaint.
                              View replies
                              Hey there, we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the issue along with the order ID and details of your concern at [protected]@swiggy.in and we will do what it takes to turn this around!
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                                O
                                Omi1234567
                                from Pune, Maharashtra
                                Feb 3, 2022
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                                Resolved

                                Address: Pune

                                BOI UPI - Your VPA [protected]@ybl linked to Bank of India a/c no. XXXXXXXXXXX0111 is debited for Rs.475.00 and credited to swiggy.[protected]@axisbank (UPI Ref no[protected].
                                Feb 3, 2022
                                Complaint marked as Resolved 
                                I received refund from swiggy after conversation with support from swiggy app
                                Swiggy customer support has been notified about the posted complaint.
                                Feb 03, 2022
                                Updated by Omi1234567                                 Following email has been done from me to swiggy support. Hope this issue will be sorted out sooner, i expect full refund of the amount incase order is not delivered.
                                Please make sure this issue is all solved at earliest

                                Verified Support
                                Feb 03, 2022
                                Swiggy Customer Care's response                                 Hi there, we are sorry that we couldn't resolve your issue. Please write to us at [protected]@swiggy.in with the order ID, and tell us what went wrong and we will be happy to connect with you and resolve the issue.
                                Verified Support
                                Feb 03, 2022
                                Swiggy Customer Care's response                                 Hi there, we are sorry that we couldn't resolve your issue. Please write to us at [protected]@swiggy.in with the order ID, and tell us what went wrong and we will be happy to connect with you and resolve the issue.
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                                  B
                                  Bhavana Mehare
                                  Feb 2, 2022
                                  Resolved
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                                  Resolved

                                  I ordered food from Swiggy with Singh Tadka Cafe, Noida, on Feb 2, 2022. (order no:[protected]It was delivered one hour later(as usual late deliveries from Swiggy) . However the worst that could happen was, while eating I noticed something weird in my mouth and took it out, it was a ' Blood Stained Band Aid'. You can imagine how disgusting it was, I literally vomitted after that.I called up Swiggy customer care and they just didn't help appropriately or let me talk to a senior. All he could say was ' Refund ho jayega'. It is not a matter of money, it's of health and hygiene. If I get some disease tomorrow due to consuming this, who will take the responsibility. I strongly urge to take strict action against Swiggy and concerned restaurant.
                                  +3 photos
                                  Mar 13, 2022
                                  Complaint marked as Resolved 
                                  Swiggy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 03, 2022
                                  Swiggy Customer Care's response                                   Hey Bhavana, that truly was a very unpleasant experience. We will be reaching out to you over a call to have this resolved for you.
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