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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints page 79

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E
Eezan m
from HYDERABAD, Andhra Pradesh
Jan 6, 2022
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Iam complain about swiggy

Website:www.swiggy.com

Dear sir
My name is Mir Faisal ali my de I'd is 1802661 and my mobile number is [protected] my complaint is about I work part time in swiggy but now I can't open my delivery partner account it's showing your duty is temporarily stopped please resolve my problem so I can go to job
Thankyou...
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chetankumar@patel
from Naroda, Gujarat
Jan 6, 2022
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#124120712445

Please note that for the subjected order #[protected] on[protected] we have not received the qty. as given in order, we have ordered total 8 packs of ice cream 500 gm each value 2840 INR paid. but only 2 packs was received 1 sitafal and 1 chiku ice cream.
6 sitafal ice cream packs 500gm each was not received and we have given complaint on same day to resolve to swiggy also accepted by swiggy but not resolved yet.

The...
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R
rssthakare
Jan 6, 2022
Jan 8, 2022
This thread was updated on Jan 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery boy did not order

Address:NITIN VIHAR NAHARPUR ROOPA GURGAON 122001

The delivery boy did not order.aUR DELIVAERD DIKHA DIKHA DIYA.Chatted with swiggy people, no money was refunded. I ordered. Delivery boy came near my location. But didn't call. When I called, he had forwarded the call to some other number. But took mine. When I did swiggy people campulant then there was no hearing. Then I talked to the delivery boy on chat. So he said: The Gulf money will be refunded. And he gave only Rs 200. He is also fraud...
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rahulparihaar
from HYDERABAD, Andhra Pradesh
Jan 6, 2022
Jan 6, 2022
This thread was updated on Jan 6, 2022
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Refund not processed for duplicate order to my amazon pay balance

Address:Hyderabad

On 25th Oct 2021 there were duplicate transactions processed from my amazon pay account at 1:10PM for a swiggy order of INR 357 but I didn't receive my refunded for the duplicate transaction processed. When I reached out to Swiggy they said that it will be processed within 48 hrs.
I tried calling them multiple times and every time the same response "it will be processed within 48 hrs". It has been more than a month now but I have...
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S
shiwanisharav
Jan 5, 2022
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Delivery not delivered

Ordered sweets and was to be delivered at my father's location. He was not aware of delivery so he returned. The delivery boy set the status as delivered. The item was prepaid. SInce then he is not picking call though he had called twice to understand the address. Swiggy chat is not supporting as it says the order has been delivered. Delivery boy's no is [protected]
Order#[protected] amount 385/-...
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Y
Yashwantkk
from Muzaffarpur, Bihar
Jan 5, 2022
Jan 5, 2022
This thread was updated on Jan 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I ordered some bread from restaurant in Muzaffarpur

Address:Chakkar maidan Muzaffarpur, Army quarter infornt of church
Website:Swiggy

I order 800 gm bread of three and three bun again it is also three in Muzaffarpur bihar order id[protected] i got 2 bread packet less 400gm each i complain to swiggy they are more then 20 times said same thing that we will pass feedback. They took our money just for this fraud . They do fraud on their swiggy i request u to pl.. provide me resolution . The bread which i received has not any expirey date and it is smelling and there is many...
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R
Rekha Bhatia Mahajan
Jan 5, 2022
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I want my money back

Address:Swiggy

Ordered food from swiggy on 16 dec 2021. The amount of rs 97 was deducted three times from my account but the order was not processed. When i chat with swiggy customer care on the same day they say i will get my money back in 4 to 5 working days. After waiting for 4 to 5 days i again informed customer care but they say the money is not deducted at their end. But in bank statement it is clearly mentioned that money is deducted by swiggy. It...
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A
Avijit300
Jan 5, 2022
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Different Ice-Cream Tub Received

Address:Bangalore

Hello,
Dr.Avijit this side.
Concerned Order ID :[protected]
Order Date : 31st October 2021

YET TO RECEIVE RESOLUTION/REPLACEMENT OF THE SAME FAULTY DIFFERENT ORDER

Just few moment ago ordered for Kwality Walls Cadbury Crackle Ice Cream but received ordinary Vanilla from the restaurant, post receiving of the product immediately reached the restaurant, they were not picking up the calls....
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R
Ritu Madaan
Jan 5, 2022
Jan 5, 2022
This thread was updated on Jan 5, 2022
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Cheese patty,honey chilli cauliflower

Address:Golden homes

We ordered cheese patty but they delivered normal patty, moreover we specially instructed them not to add honey in honey chilli cauliflower because we had sugar patient in our house but they didn't listen to it .This experience was very pathetic to us .I'll be hoping for a refund ....
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V
virendra kuirl
from Ghumarwin, Himachal Pradesh
Jan 4, 2022
Mar 11, 2024
This thread was updated on Mar 11, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shift change

Address:Room no 315 prince park building Sion dharavi Kala killa

Hii I m swiggy delevery partner I'd no 1211384 I want change a sift but not getting any response but I tweet to swiggy there are Mr vin said u can join a part time sift and swiggy team detail share a soon but now chat in twitt so there are available Mr adit they by miatakely said u u r sift change after one month can u resolve this issue...
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T
Thamizh_Arasu
from Cuddalore, Tamil Nadu
Jan 4, 2022
Jan 4, 2022
This thread was updated on Jan 4, 2022
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Cancellation option and time option Required

There has to be freezing time for cancelling the orders or changing the delivery address. i felt really worse in placing a order with Swiggy.

I have mistakenly choosed the office address i have lost full amt as cancellation charges

When i cancel my order they have taken total amt as cancellation charges.. Atleast we require 15 min to cancel teh order to update the address...
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S
sam_boy
from Delhi, Delhi
Jan 2, 2022
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Third class services unethical practices

I am a swiggy one user and fed-up with their third class services they are fooling customer with unreliable and untrustworthy services and cheap mala-fide business practice food is being carried here and there by their delivery person for a unreasonably long period on the name of multiple deliveries ruining it and making it unfit to consume rude and unsupportive customer service person who threaten to impose panelty of bill value on cancellation...
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C
Charan113
Jan 2, 2022
Jan 2, 2022
This thread was updated on Jan 2, 2022
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Stale meat sent

I ordered meat from swiggy instamart last sunday and it was stale . I immediately contacted the help support and was promised a refund for the expired product sent.. the same evening an escalation team manager also promised the same. But even after 7 days no refund has been made....
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A
abdul majeed gs GSM
Jan 2, 2022
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Unable to confirm order

I can't able to confirm order and also can't able stop duty also...
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A
Asmitaphadke
from Pune Metropolitan Area, Maharashtra
Jan 1, 2022
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Not received ordered items

Address:Pune, Maharashtra

I ordered some fruits & groceries on Swiggy instamart on 31st December 2021 at 8 pm.
My order id was[protected]

I did not receive organic papaya - Rs 98/-
Safe harvest wheat dalis 500 gm - Rs 45/-

I request refund against these non-delivered items...
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G
GypsyMotorrad
Jan 1, 2022
Jan 2, 2022
This thread was updated on Jan 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spoilt food order delivery

Address:50, MM Road, Pulikeshi Nagar, Bengaluru, Karnataka 560005

I ordered my food from swiggy and the name of the restaurant was Chichabas Taj (50, MM Road, Pulikeshi Nagar, Bengaluru, Karnataka 560005).
When I raised with Swiggy support they say we will investigate it, I asked if someone came and take it back as a proof. The quality is total waste.
Swiggy denied to refund my money or replace it. What is the solution??...
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D
Digesh Sawant
Jan 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I got less order than I paid for

Website:swiggy

Order no =[protected]
i have ordered 2 full & 1 half murg massalam from restaurant (Red Sun Multicuisine Family Restaurant), kalyan, Thane

i have received only 1 full & 1 half .
called restaurant and swiggy for almost 1 hr 30 min no response from any of them.

now i am asking for refund of my order costing 580 rupees. and swiggy is giving me refund of 162 which is almost 30 % of my paid cost.br...
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A
Areeba Asif
Jan 1, 2022
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Rude behaviour of the delivery person

Address:Daryaganj
Website:Swiggy

I ordered some grocery items from swiggy and instead of delivering the items to me, he was asking me to come and get it for him. I told him i couldnt come downtairs for some reason, if i would be able to come i wouldn't have ordered from swiggy. Then his behaviour was very rude and told me to cancel the order if i cant come downstairs and started arguing with me very rudely....
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C
CA Sumeet Garg
Jan 1, 2022
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Late Delivery and Order Served Cold

Order Number:[protected]

I ordered food from Swiggy Today. The delivery person was standing with the order picked up since past 25 minutes. When I raised a complaint on Swiggy as well as called him, he moved from his location after some time. This is ridiculous services. Infact when the order was delivered was more than an hour, it was so cold and that too from such a large order from Barbeque Nation. Its such an horrible...
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R
rebello.joy
from Bengaluru, Karnataka
Jan 1, 2022
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Billed twice for a single order due to Swiggy payment gateway issue

Address:Bengaluru

Ordered food through Swiggy from hotel RNR on 1st Jan 2022. During the payment, the page got refreshed and took me to the page again for payment.

I have got two deductions for the same order (I have been billed for the same order). Also they delivered the same order twice which was of no use to me, as I already had order the same items in huge quantity.

When I contacted Swiggy Customer Care, they say they cannot...
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