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Swiggy Complaints & Reviews

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Updated: Apr 9, 2026
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Swiggy reviews & complaints page 85

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R
Rajvinoth Ronin
from Palani, Tamil Nadu
Feb 2, 2022
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Am working in swiggy past 3 months, in our zone there were no are manager or team leader, so am willing to apply for this job...
Bcz in past 3 months am never seen my manager or team leader...
Swiggy customer support has been notified about the posted complaint.
Hi Rajvinoth! Please drop a mail at [protected]@swiggy.in along with your resume & our HR team will reach out to you if we find your profile suitable. You can also check https://www.swiggy.com/careers for the list of available positions.
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    S
    Syed khaleel Ali
    Feb 1, 2022
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    Address: Secenderbad

    Customer complain to me rude behaviour but I not rudely with customer in my service n no servey from swiggy . I'm I'd deactivate last December 24 2021 my monthly incentive also lost
    Swiggy customer support has been notified about the posted complaint.
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      K
      Kagithala mahesh
      from Hyderabad, Telangana
      Jan 31, 2022
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      Address: Ramanthapur.
      Website: Swiggy

      I didn't not get pay out of December 31st and. Same repeating jan29th payout. Plz alive my problem. Sure. My id. 1761958. Kagithala mahesh. Zone dilshuknagar kothapet
      Swiggy customer support has been notified about the posted complaint.
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        A
        Annie Rose Richard
        from BENGALURU, Karnataka
        Jan 30, 2022
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        Ordered an item in Swiggy and went without food. Ordered at Bengaluru Dindugal thalapakatti and did not get food and went without food because of the following mistakes. No solution or compensation provided
        1. The app showed and item which was unavailable
        2. The restaurant accepted the order even when item was unavailable
        3. After 1 hour waiting time resturant told item unavailable. Does it really take an hour or a minute?
        4. The restaurant contacted via swiggy delivery and refused to talk with us
        5. After long the swiggy executive cancelled the order without a resolution.
        6. Refund after 4 days.
        Bad
        Swiggy customer support has been notified about the posted complaint.
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          A
          Akhil0072
          Jan 29, 2022
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          I have ordered fries and burger from swiggy
          Only fries in a box has been delivered . Burger was missing.
          My order#[protected]
          Total amount was 169rs.
          Swiggy customer support has been notified about the posted complaint.
          Hi Akhil, I am disappointed to know that you are unhappy with your order. Do share your concern with relevant details and your registered mobile number to [protected]@swiggy.in so that we can have this looked into from our end.
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            T
            TransportPlann2
            Jan 29, 2022
            Resolved
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            Resolved

            Reactivating Swiggy Account

            Dear Executive

            My account was deactivated in 2018-19. The account is registered with the mobile number: [protected].
            Mail id: [protected]@poornima.edu.in

            Kindly activate my account....
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            A
            Aviraj3
            from Amritsar, Punjab
            Jan 29, 2022
            Resolved
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            Resolved

            Address: Majitha Road, AMRITSAR

            I'm worked in swiggy delivery partner
            My name. Tajinder Pal Singh
            Swiggy I'd, 1567046
            I'm very heard work in swiggy delivery
            Work
            But swiggy is not adjust my earnings. and not pay my payout.
            Please solve my problem.
            Mar 3, 2022
            Complaint marked as Resolved 
            Swiggy customer support has been notified about the posted complaint.
            Verified Support
            Jan 31, 2022
            Swiggy Customer Care's response
            Hi Aviraj, we are sorry for your trouble. Please send us an email at [protected]@swiggy.in with your DE ID, location, and registered mobile number, or raise a complaint by filling out the Swiggy Connect Form. We will contact you within 24-48 hours of your filling it to help you out.
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              S
              Stepmat
              from Bengaluru, Karnataka
              Jan 29, 2022
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              My order id is[protected]
              I ordered a ultimate savings bucket on 23/02/2022 which included a pepsi and I had paid additional 94 for a medium fries. I did not recieve the medium fries and I also did not recieve the pepsi and i recieved very few crispy and hot . I have gone through a lot of hassle by chatting with them and later I was asked to write and email and later the only response I got was we will pass the feedback and make sure this don't happen in future. I want my money back for the missing item and now that I have through all these hassle I need swiggy to compensate for it.
              Swiggy customer support has been notified about the posted complaint.
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                M
                mainak1398
                Jan 28, 2022
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                Cancelled an order on 27th Jan 2022 and henceforth I was unable to avail the option of COD.. This is completely subversive... I have my money to pay for the choice of my food yet due to this unethical protocol.. It's really affecting many people.. Please resolve this matter quickly.
                Swiggy customer support has been notified about the posted complaint.
                Hi Mainak, we are sorry for this mishap. Please let us know more by dropping an email at [protected]@swiggy.in along with the order details so that we can look into this and assist you better.
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                  K
                  Khushi jaan
                  from Delhi, Delhi
                  Jan 28, 2022
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                  Address: G-460 sangam vihar new delhi 110080

                  My id is 1809117 tamprorly deactivated without reason pls solv my problem sir
                  Swiggy customer support has been notified about the posted complaint.
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                    R
                    Rrrrrrr8
                    from Delhi, Delhi
                    Jan 28, 2022
                    Resolved
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                    Resolved

                    Address: Sangam vihar new dehli 110080

                    Pls open my swiggi id is tamprorly deactivate
                    Mar 4, 2022
                    Complaint marked as Resolved 
                    Swiggy customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 29, 2022
                    Swiggy Customer Care's response
                    Hi there, we understand your DE ID has been deactivated. Kindly write to us at [protected]@swiggy.in with your DE ID and city name, so we can look into this and assist you further.

                    ^Nikhil
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                      P
                      pv30
                      Jan 27, 2022
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                      Cancelled my order once and cod as a payment option was made unavailable for me. When i sent them a mail asking them the reason for disabling the option they told me that the option can only be unlocked after 5 to 6 successful online transaction. This is completely arbitrary and violates section 2 nnn (B) of consumer protection act, 1986.
                      Swiggy customer support has been notified about the posted complaint.
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                        S
                        Shilendra Kumar kushawah
                        Jan 27, 2022
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                        Address: 45b, Possanigpur janakpuri
                        Website: My id open please

                        Meri id band ho gyi hai please my id open kar do mai bahut pareshan hu bina jobs ke id 698289 delhi janakpuri jone hai
                        Swiggy customer support has been notified about the posted complaint.
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                          H
                          Harihar Mallik
                          from Bengaluru, Karnataka
                          Jan 27, 2022
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                          Address: Electronic city, Bangalore

                          My DE ID number 1848824 is temporarily deactivated please open my I'd as soon as possible please
                          Swiggy customer support has been notified about the posted complaint.
                          Please open my I'd as soon as possible
                          Hi harihar, we are sorry for any hassle you faced. Please fill the connect form and our team will contact you within 48 hours.
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                            P
                            Preeta Bhajantri
                            Jan 27, 2022
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                            I placed an order (#[protected] from WarmOven Cake & Desserts on 26th Jan at 6:30 PM which was supposed to be delivered in 60-65mins.
                            The delivery guy was not able to find the address and called us for help. We instructed him with several landmarks, but he couldn't find any.
                            So, we reached those landmarks to help him find us. Meanwhile, we also reached out to customer care to coordinate our communication with the delivery guy as we were not able to reach out to him a couple of times.
                            The customer care team also merged our calls where we gave him some landmarks so that he could reach us.
                            By this time, it was already past 9:30 PM. (3 hours from the order time). The delivery guy then denies his service and cancels the order.
                            The customer care went ahead and cancelled the order and I was shocked to see that this team put the whole blame on the customer and charged us the entire amount as cancellation fee. They mentioned, delivery guy tried to reach out to us but we were not reachable.

                            It was completely the delivery guys fault, yet I am charged with the amount.

                            On raising multiple complaints and having series of conversations with their team for hours together, they kept saying it's my fault and initiated refund for half amount.
                            I need full refund as I did not get the item nor service.
                            Swiggy customer support has been notified about the posted complaint.
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                              P
                              Prashantpppppppp
                              from Pune, Maharashtra
                              Jan 27, 2022
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                              Address: Pune

                              Swiggy doesn't solving the issu
                              Swiggy customer support has been notified about the posted complaint.
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                                A
                                Akpandey2003
                                from Ramgarh, Jharkhand
                                Jan 27, 2022
                                Resolved
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                                Resolved

                                Address: Ramgarh Jharkhand

                                My DE ID is deactivated without any reason my id 1718264
                                Mar 2, 2022
                                Complaint marked as Resolved 
                                Swiggy customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 29, 2022
                                Swiggy Customer Care's response
                                Hi Akash, we are sorry for the hassle you faced. Please fill out the connect form and our team will contact you within 48 hours to resolve your concern.
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                                  Prachitee
                                  from Mumbai, Maharashtra
                                  Jan 26, 2022
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                                  Order cancelled and refunded half with pathetic reasons and not even bothered worst experience using swiggy.
                                  Swiggy customer support has been notified about the posted complaint.
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                                    A
                                    Aviraj3
                                    from Amritsar, Punjab
                                    Jan 26, 2022
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                                    Address: Lawrence Road, AMRITSAR

                                    My name is TAJINDER
                                    I'm work in swiggy AMRITSAR
                                    I'm daily 8 hours hardwork in swiggy
                                    But swiggy is not pay my daily payout.
                                    Swiggy customer support has been notified about the posted complaint.
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                                      gajju89
                                      from Pune, Maharashtra
                                      Jan 26, 2022
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                                      My order was delayed on 23rd Jan, on complaining to the customer support they passed the call to the end to end support who was such a worst person who just wasted my time for 2 hours and was not at a supportive. The. After a long time someone else came and committed compensation which never came to my account. This was the third instance where swiggy committed compensation but never delivered it. Now when I'm asking the agent about compensation he says the they have policy According to which compensation can only be provided within 24 hours. This is really very frustrating dealing with poor services then on top of that poor customer support. I request government to take strict actions against Swiggy and cancel their license for cheating people and providing poor service. I am still waiting on call for supervisor from 10 min that they will respond. And this is the limit. Please consumer forum request to you kindly take strict actions against theses companies who are cheating Indian people. Their license needs to be cancelled and we need to set examples form these type of companies for poor support and customer service
                                      Swiggy customer support has been notified about the posted complaint.
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