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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints page 85

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V
Vidurshan Thirumalai
Nov 24, 2021
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Swiggy Delivery Executive ID Temporarily Suspended Requesting to Activate (ID 532252)

Address:Address Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road Bengaluru Bangalore District Karnataka India - 560029

This is to kindly inform you, that i was sincerely worked last 3 years for swiggy, but now I was temporarily deactivated, I very much fed up this issue, because I'm really worked hard without any black marks. I fully satisfied the customers as I possible.
Due to some zone DEs self orders I got those orders, to deliver, because i'm not able to reject or cancel those orders due to penalty issues.
So i delivered those orders....
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sahil_abc
from Chandigarh, Punjab
Nov 24, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Order cancelled due to delivery partner incompetency

Order #[protected]

Delivery partner was able to find the delivery address, so they cancelled the order and no refund was given.

I have the full conversation for proof....
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S
Sharan_jam
Nov 23, 2021
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Swiggy delivery order number

I placed an order today at 4:20 pm. The same was taking 57 minutes to deliver. Hence was canceled. The complete amount was deducted as cancellation charges. This whole process took less than 5 minutes . They are not offering a refund or food delivery...
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V
Vikush
from Faridabad, Haryana
Nov 23, 2021
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Customer Harassing and food safety

Address:Faridabad

I order on SWIGGY last night they ask me for 45min delivery but after 50min wn my food ws not delivered i chat with help desk and asking for my food delivery but there was no body to help me bcoz food is picked up and delivery boy's no wn not connected by me and also but there customer care executive after that he switched of his phone and i hv to go somewhere after food he delivered food after 90min and food ws Cold and not safe to eat bcoz...
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Bring me what i ordered or give me my money back or we are gonna meet in court because this is the third time something like this is happened within a month.
My order number is- #[protected]...
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Diganto Goswami
from Mainpuri, Uttar Pradesh
Nov 22, 2021
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Undelivered order marked as delivered in the app.

Address:Flat No. A1, House No. H4/46, Mahavir Enclave, Bengali Colony, Palam Dabri Road, New Delhi 110045, H4/46

My Order Number is[protected].
I have an undelivered order that was tagged as delivered by the delivery agent, Upon raising this concern with Swiggy, they said that the delivery agent is saying that he delivered and hence closing the ticket.

I have the CCTV footage of my Building where the delivery agent claimed to deliver the Order. As a matter of fact, No One from Swiggy Entered and Exited during the claim of...
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Sakshijaiswal0818
Nov 22, 2021
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Delay of parcel

I have ordered food, I had waited for 3 hour but it's not come so I lastly cancelled my order .. its so bad service of yours, you should improve your service you have worst service,...
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Silent Arun
Nov 22, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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1124353 I'd temporarily deactivated open Madi kodi

Address:Jayanagar 4th block

Sir account is temporarily deactivated agide rejan yaru yeltilla open Madi kodi antha office Alli agide agode ella antha heltidhare...
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Veena Tanna
Nov 21, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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My Swiggy Account number is not getting login and my Swiggy Account number is de

Please Activate my Swiggy account number...
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sumit mohanale
Nov 21, 2021
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Mobile number change

Address:Latur

Resignation number network issue...
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B
bangalore Vlogs
Nov 21, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Id deactivated id no 729338

Address:Whitefield Bangalore

Sir i am mashud Mazumder working in swiggydelivery partner for a long time OR very honest and hard work all the time 2, 6 years never any complaint i have but 03 oct company my id deactivated please sir I'm request
Sir my id aeactivated please sir i need
My job please sir naxt time no mistake
Sir please i need job please help me
Thunku...
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L
loku97
from Suri, West Bengal
Nov 21, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order cancel but refund not received in my paytm wallet

Dear sir I am order food to swiggy on 21 oct my swiggy registered number-[protected].order cancel but refund not received plz help...
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A
Angelique Fernandes
Nov 20, 2021
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Non- Delivery of food

Address:174A NH17 Socorro, Porvorim, Bardez

We ordered for food at around 8:20. The was a complete mix-up with the delivery location despite having ordered from swiggy earlier. The delivery agent called us and we answered but his voice was not clear and the call got disconnected. We attempted to reach him through 2 numbers and managed to contact him and get an alternate number to contact him on whatsapp. He requested the location be sent to him, which we did, after which he said it...
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B
bangalore Vlogs
Nov 20, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My id deactivated

Address:Whitefield Bangalore

Sir i am mashud Mazumder working in swiggy delivery partner for a long time OR very honest and hard work all the time 2, 6 years never any complaint i have but 03 oct company my id deactivated please sir I'm request
Sir my id aeactivated please sir i need
My job please sir naxt time no mistake
Sir please i need job please help me
Thunku...
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M
miglani236718
from Gurugram, Haryana
Nov 20, 2021
Nov 21, 2021
This thread was updated on Nov 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billed above MRP

Hi Team,

I have placed an order on Swiggy Instamart on 19th Nov ‘21 wide Order no #[protected] for few groceries .

I placed an order for Crown Dates, 250 GM packet . On the order page it was showing as 185 . ( snap shot attached) .

But to my utter surprise when I received the delivery, it showed MRP of the same Crown Dates as 117 ( pl refer the pics attached ) . I raised the issue with the...
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Sivaprasad1992
Nov 19, 2021
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Order delay and cancel

Address:Na

Hi Team,

This was the pathetic experince with swiggy..I ordered for the food from "Nandhana palace" and I was aaked to wait for 40 min, then a delivery executive was assigned. He took the food and delivered to a different person. When I chatted with the customer care representative, he waa not willing ro help. He was asking me to cancel the order rather than helping me out. Then I recieved a call from the swiggy team and he...
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V
vinodlumiere
from Tumkur, Karnataka
Nov 19, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
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OVercharged on all the Product

Hi, I am a regular customer and i m part of Super Binge plan as well.

I am sure that normally you guys put 20rs extra on the menu, plus tax and then delivery charges and which i am okay. But i cant digest the factor that you guys charge 100 rs plus for each product on some restaurants, for each item.
For example NISO restuarant in KR Puram Bangalore, they charge 150rs for lemon chicken and where in i m charged 219rs...
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varun thimmaiah
Nov 19, 2021
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Coupons offer declined while payment

Once the coupon is applied there small discount and total payable amount is subtracted with discount amount, but when we choose the payment mode, it reflects the original amount.Either im seeing this wrong or doing something wrong or you guys need to get this right.
Instead of giving false coupon offers you could play being genuine with the customers....
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N
nukala1959
from Hyderabad, Andhra Pradesh
Nov 17, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
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Ibaco ice cream

Address:Hyderabad

Yesterday I have placed an order with Swiggy for 10 cups (Each cup 95 gms) of Ice cream - Maha Raj Bhog from IBACO vide order no.[protected], Nov 16, 21:27. The delivery is received without any proper packing to protect cooling. My cousin received the delivery so that I could not notice. When the ice cream is served to my guests I was a bit embarassed as the cream is totally melted and looks like flavoured milk. I have reported this issue...
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I have attached the photo regarding order. Cod disabled even though swiggy canceled my order. Gave a coupon instead of removing the cancelation fee. Coupon only valid for a month.
Don't have money in bank right now so can't use online payment. And swiggy customer care said will enable only after placing 3-4 orders via online payment....
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