Claimed

Swiggy Complaints & Reviews

1
Last updated Mar 30, 2024
Complaints 5045
Resolved
645
Unresolved
4400
Quick Links
Statistics
Share
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Swiggy
Customer Service Contacts

Swiggy Phone Numbers

Phone
+91 80 6746 6791
1501
855
View all Swiggy contacts

Swiggy Website

Swiggy Head Office Address

Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road
Bengaluru
Bangalore District
Karnataka
India
560029

Swiggy reviews & complaints page 82

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Balaji Naresh
Dec 15, 2021
Dec 16, 2021
This thread was updated on Dec 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No. 122627444053

I have placed an order and but not delivered and simply they cancelled the order and not refunding the amount. I try to call the delivery person by his mobile number to give the guidance about the location / landmark but he is not picking the call. I chat using customer chat but they didn't give the proper reply and they take more time to give the reply. I Need to get the full refund.

I ordered Cake from "The Cake World"br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh giri Goswami
Dec 14, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payout related issue

Address:Banglore
Website:www.swiggy.com

Swiggy company ne mera 29 November se 5 December ka payout nahi diya hai please help me...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
N
Nalini Padhi
Dec 14, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
Report
Copy

Swiggy says account cant be reactivated!

My Swiggy has been deactivated for no reason. I had been an active user and there were hardly any order cancellations. Also I had a good amount of Swiggy money added to my account. I have called and mailed the Swiggy support only to hear from them that my account can’t be re-activated. I still have no clue as to why my account is deactivated and what is the issue in getting it activated again. I just want my swiggy money back....
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
K
Ketananaidu
Dec 14, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding food not delivered and updated as delivered by delivery guy named Mittapalli Hari

Website:Swiggy

I have ordered my food yesterday night and the delivery guy has updated that is has been delivered. He is not responding to my calls and messages. He called me and told that he is not able to see the location and told me to give the otp. If he has genuinely ordered the food, then why his phone is switched off. I want you to take strict action against him and I want to talk to customer care personally. I want my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Udita Agarwal
from Lucknow, Uttar Pradesh
Dec 13, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
Report
Copy

Wrong transaction

Address:kanpur

Mere google pay account se 2 wrong transaction ho gye hai aapke swiggy account me plz refund my amount
1- 26585
2- 2658...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Koushik Bhattacharyya ZG
Dec 13, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
Report
Copy

For my DE id reactivate

Address:Guwahati, Assam
Website:[email protected]

Sir, my name is koushik.I am from Guwahati(Assam). Sir my swiggy DE ID is blocked.but I don't know how is it possible.please check my details and reactivate my account.
I kindly request you to please reactivate my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gtgupta
from Chandigarh, Chandigarh
Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery boy named sanjay

Address:Chandigarh

He came with my order and I had to pay 125 rs. for it. I gave 25 rs. Separate and a 500 rupee note and asked to return me rs. 400. As expected he said I donot have tge change. I asked him to get it from the shop which was just 2 steps away. He didnot and gave me rs. 390. I said that it is 390 only where is my 10 rupee. He then tried to confuse me by saying that keep your 25 rs. Aside and I returned from 500 which were then 365 and acc. To...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Y
Yashikasharma09
from Dehradun, Uttarakhand
Dec 13, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order from Barbeque nation and Poor assistance from Help team

Website:www.swiggy.com/restaurants

Hi, I ordered a box from Swiggy. I had to follow up with the swiggy team as they kept saying we cannot track your account at the moment, even the Delivery partner faced an issue as the help ticked raised by him didn't reach out to him when he was trying to make a call to me, I kept waiting for 1.5 hours and then I got half order. I ordered Crispy corn especially with the order but they weren't there. I am so disappointed with this service....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit Patel193
from Ahmedabad, Gujarat
Dec 13, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
Report
Copy

My I'd was deactivated

Address:Ahmedabad

My DE I'd 688492 is temporarily blocked. I want to activate my I'd no-one is responding from swiggy office ahmedabad. Please help me with this....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bharatgandotra185
from Delhi, Delhi
Dec 12, 2021
Jul 1, 2022
This thread was updated on Jul 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not being compensated for receiving different food

I ordered crispy veg from swiggy( the restaurant was burger king) with extra cheese ( i paid extra for it) but received both burgers without any veggies and my extra cheese which i paid for (which is clearly not crispy veg but only just aloo tikki burger) i talked with burger king, they said maybe u received different order u can ask swiggy for help. I sent swiggy the photos, mailed them twice but they said they can't compensate me because...
+5 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vedansh Pandey
Dec 12, 2021
Report
Copy

Missing Item but charged full for it after cancel order

Hi,

I want to complain that swiggy has charged me full after cancellation of my order order I'd[protected] and my one item is missing out of 2 item and still have to have cancellation charges, and as a courtesy we have paid 150rs for the one item we have received

please solve my problem asap otherwise you will lose ur customer

Thanks.
Vedansh Pandey...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Julie Bordoloi
Dec 12, 2021
Dec 12, 2021
This thread was updated on Dec 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food not ordered but payment was debited from bank account

I was about to order the food but it was cancelled and amount has been deducted from my bank account.please let me know when I will get my refund amount .. [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sampada Rahalkar
Dec 11, 2021
Report
Copy

Pending delivery marked as complete

Order placed at 7:09 PM on Dec 11th was estimated to be delivered in 40 mins. It was barely picked up from the restaurant after an hour and immediately marked as delivered. It’s been 30 mins since then and I still haven’t received it and neither have is the “chat” option in the support section of Swiggy working. Need a refund since these are fresh cream pastries and such delayed delivery is not acceptable...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smia85
from Surat, Gujarat
Dec 11, 2021
Report
Copy

Order ID: 122293960329

I have placed an order with delivery instruction and mentioned a calling number, delivery agent failed to read the instruction and have cancelled my order, and Pravita was unable to help and was just copy pasting the rules...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Atharva Kulkarni06
Dec 11, 2021
Report
Copy

I am unable to place any order on swiggy

Website:www.swiggy.com/?utm_source=Google-Sok&utm_medium=CPC&utm_campaign=google_search_sok_food_na_narm_order_web_m_web_clubbedcities_neev_brand_newuser_v3_ei_brand_em&gclid=CjwKCAiAksyNBhAPEiwAlDBeL

I am unable to place any on order on swiggy
And even I have taken swiggy subscription
My account is banned without even notifying and telling reason...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishh
Dec 10, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
Report
Copy

Money debited from bank but order not placed

Tired placing an order at KMS Hakkim Kalyana Biryani, Thiruverumbur worth ₹622/- on 10 Dec 2021 at 6:36:36pm. I got a message from the bank saying the money was debited but the order get placed. Also, I didn’t get any acknowledgment from Swiggy regarding the payment....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Vijay2642
from Chennai, Tamil Nadu
Dec 10, 2021
Dec 12, 2021
This thread was updated on Dec 12, 2021
Report
Copy

Charging Delivery Fee for Swiggy One plan

Website:www.swiggy.com

Swiggy has been charging me delivery fees even though they changed my plan from Swiggy Super to Swiggy One

My order amount is more than RS. 1000 but still i was charged RS. 32 as delivery fee, when i contacted customer care they did not resolve my issue.

Order Number: #[protected]

Please help me out...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bansodeajay00
from Mumbai, Maharashtra
Dec 9, 2021
Report
Copy

Swiggy order-items were missing and mental suffering and wasting of time

Address:India

Hello,
I want to complain about my swiggy order on 09/12/2021 around 8 pm
Order no-. #[protected]
2 items (2 jowar bhakaris were missing from my order which were worth 35 Rs each means total 70 Rs items were missing.I raised this issue with swiggy chat support, but they didn't help, they wasted my almost 2-2.5 hours and they just offered me refund of Rs 39 only ?
Why should I accept less refund ?
And they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anoop C Nair
Dec 9, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
Report
Copy

Order No. 122134688309

Address:Ernakulam

Please check the complaint chats, I had ordered food worth 500+, received uncooked food.
Refunded only 145...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tkalra012
from New Delhi, Delhi
Dec 9, 2021
Report
Copy

I was charged more than MRP

The item price was 190 and i was charged 205....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy