Swiggy Complaints & Reviews

My swiggy account [protected] was deactivated, so now i want to activate my swiggy account for ordering the foods from swiggy i don't like zomato and i have only contact for login plz help.

My account got suspended with out prior notice and I am unable to login,
I also kept several mails regarding the same, bit there is no response from them. This is very bad behaviour from them for not responding at all.

I ordered from burger king at 5pm and I received my order at 6:04pm. It was 10 minutes late. Earlier i spoke to an agent he said after receiving your order you can call us back so that compensation can be done . Then i called your agent told me that we can’t compensate because it’s only 10 min late and it’s our fault that our agent provided you the wrong information. So in this there is not any of my fault. I want you to compensate otherwise you can bear further consequences.

I didn't force to any customer to cancel their orders, but my account is deactivated due to this reason I have a proofs that I delivered orders . But one of customer completed that he didn't received the order. Based on this reason . My account deactivated. Who will be responsible for my duty and my earnings. I'm the only earning person in my family.
Please respond and reactivate my account as soon as possible

Sar /madam my id 121605 my numbar [protected] mane arvind kushwaha open the id

Meri id me mg defulter aur wrong action report ki wajah se band ki gai he mujhe is sb ke bare ek baar bhi msg ya call nhi aaya mai kaam karta raha 9 tarik ko maine baad time kaam kiya uske baad se meri I'd of kr di gai maine dhyan nhi Diya uske baad maine aagle din jb on kiya to mere upar mg defulter aur order fillo aur custumar se kharab rahi ka bihevier ka aaroop daald iya gaya jisse me meri id diactiveted kr di gai he plz meri I'd on kara dijiye sir mai ghar ka akela kamane wala ho bahen ki padhai ke liye aur ghar chalne ke liye mere pass ab paise bhi nhi bache he

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: I have ordered to home address Sonia Vihar to Subway and after 45 mins, I got a call from delivery boy, that where I have to come, I tell them that you have my address, so come to my address but they said I have a bicycle, so I can't come and then after I got a call from swigge and they cancelled my order and they said I can't refund you...is this service give swigge ...I can't understand

It occurred on: 11/04/2022

Yes offcourse

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Susheel Kumar

Order Number:[protected]
Registered Email Address: [protected]@hotmail.co.in

Swiggy Meat delivery is pethatic. They don't follow any SOP. order twice from different vendors first ( Fresko Choice) one they delivered expired chicken and Liver( which had heart and intestine) both I have through away. Didn't recieved any refund also doesn't seen to have taken action against the vendor. Second ordered Meat, which was full of Soup bones. raised issue but no refund again. On top of that we have to elobarete issue multiple times to their chat executive.

Delivery veg momos instead of chicken momos. And even after providing with photos there was no help received from swiggy. Disappointed.

The agents promised 50rs coupon twice but still suffering to get it and it's been 5 days... Also the price of a product is showing 456rs whereas actual price is 28rs

Order ID:[protected]
For this order, your support team has given coupon GOODWILLT275 worth Rs. 275. The given coupon is not working.
I am sending emails regarding this issue 60+ times. But no one is responding. I don't know how many times I need to send emails regarding my issue.
It's already 13 days. Still, my issue is not yet solved. I contacted your escalation team, chat support team, social media support team, and email support team no one is responding. Is this what Swiggy standards are?

Really very very worst support team and cheating customers.

Date of Incident - March 19, 2022
Order Number[protected]

Description -
I have used Swiggy Genie to buy a Utensil in which clear instruction was given to Delivery Boy over call and he have fooled by providing the wrong information, I ordered for a small utensil and he have delivered a large one which is of no use.

The same moment i asked him to take it back and delivery boy denied it and ran from my place

I contacted customer care with the request to exchange within next 10 minutes and they asked me to wait for 24 hours and they will make sure this will be resolved . The incident happened on 19 of March and every time I contact they ask to wait for 24 hours and no one has send me the proof of complaint in email even after requesting. If the first agent has asked me to contact the shop for exchanging it, the issue might have resolved then and there

The Customer agent at Swiggy are liars who always give a run around and many of them were equal to abusive in their tone . Chat disconnection and transferring without consent is very common for this agents . To my surprise how can people work in customer service with this attitude and no one monitor them.

Swiggy has absolute worst customer service when compared to any other customer service

Resolution -
I need my complete amount to be refunded along with the compensation for being fooled for nearly a month

I had ordered milk on 8th April, 2022 and the money of 38 rs was deducted from my account but the order wasnt placed. Even though they claim to have refunded the amount, I still haven't received it. They claim it would reach after 2 hours and also, they mentioned that its refunded and its now on the bank to make sure it comes to you. However, the bank mentioned that no RRN exists for this refund as mentioned by Swiggy.
Please refund the amount

There is not refund my 150rs, firstly I ordered yesterday night and i wait 1:30 hours for my order then you said there is no delivery partner available they canceled my order and now they are also not giving my money back, i contact with my bank also they are saying there is not any refund is gived by swiggy, so where is my refund.. order id is[protected]

I tried to add money(Rs.210/-)to my Swiggy Money account on Saturday 2nd April 2033 at 8:46 pm. The money was deducted from my bank account but not credited to my Swiggy Money account. In spite of repeated reminders to the company I have neither received any response nor the above refund. It has been 7 days now. My email address is [protected]@yahoo.co.in

I am a swiggy DE in Trivandrum Pattom zone, Kerala. I have joined swiggy 6 months ago. They didn't provided me any rain coats yet. I came to the swiggy office in pattom, Trivandrum for getting rain coat. But each time they send me back by saying there is no rain coat available at the moment. They have charged me 550rs when I joined and also deducted 500Rs from order earnings.

Hi,
I ordered some meat and twin birds fish pickle from swiggy meat stores. They delivered a local brand prawn pickle and when i raised complaint to return back the product, they said their policy is not allowing to do so. There is no return pickup available and we have to live with what is delivered though it is not what we ordered and paid for. Looks to be cheating

I had placed an order at 10.40 pm at domino's pizza through swiggy. Order no.[protected]. The order was not delivered even after 2hr when domino's has a 30 minute delivery policy. When contacted, swiggy says they cannot talk to domino's as they don't handle their delivery.also Swiggy doesn’t have the contact details of the store I have the screenshots of the conversation with swiggy customer service.
The order was placed through swiggy app and it just isn't easy to comprehend how they can deny accountability for an order placed through their app. I hope these kind of companies who defraud customers are taught a lesson.
The worst thing is I just reached my place at 10.30 I haven’t eaten since afternoon and itz 12.54am still no response from Swiggy or domino’s.what a pathetic approach these companies have
How to deal with this?

I am Shatrughan Prajapati working in Swiggy as delivery partner for a long time and very honest and hard work all the time since 2.5 years. Never received any complaint from customer and never cancel any order but unfortunately my id is deactivated without any reason. Due to this from three weeks I am facing financial issue. I have also filled connect and G-FORM for solution and received call from support team and they only told me your ID is blacklisted but not say any reason why ID is blocked. Could you please check and share me details about this issue?

Could you please help me how can i remove from blacklist?

Note: Do not blacklist any DE id without any reason.

Below is the location details and id number:
Name: Shatrughan Prajapati
Mobile no: [protected]
DE ID: 743822
City: Navi Mumbai
Area: Ulwe

I have order below items for which I have paid total amount of Rs. 472.
From the total items, I have received only Manchurian. When I asked delivery boy he claim that only 1 item he received from the restaurant.

When I file a complaint to swiggy support. They refused to deliver the missing item and refund of them.

Please find attached proof of the complaint details.