Swiggy Complaints & Reviews

I order some food from a nearby shop which showed time as 36 mins
45 mins and the order wasn’t even picked up
They r giving mix answers and the delivery boy and executive r not at all supportive

I will like to file a complaint to refund my money they charge fast delivery in name of membership

I have order food from kfc swiggy delivery boy picked from vendor kfc and not deliver to me (customer) and that swiggy delivery boy cancelled the order simply and took food with him but finally swiggy charged that amount to me with out delivery of food.

I requested customer care to check on this and take necessary action what happened to me but i can say the response from them is worse.

Hence request to resolve my problem and it should not repeat again to any one

I ordered Maggi ( pack of 6 ) whose MRP is INR 66. Swiggy is charging every customer INR 70 for the same, which is illegal and compromising the customer Trust and faith in the company. Even if 1 lakh people everyday, they are illegally earning 4 lakhs per day. This should be looked into. I want to file a complaint for the same and Swiggy should return money to all his customers who have been charged extra over the MRP.

Order #[protected]

I placed an order for biryani at Rs. 200 on 21st February 2022 at 1:43 pm. The delivery boy went to wrong address and he said he will cancel the order and the money will be refunded to me. And then a call cam from swiggy that the amount will be refunded within 48 hours I had waited for 2 days and informed the swiggy help centre. They said the amount will not be refunded because I had complained them after 48 hrs. What should I do? They said me to wait for 48 hrs and also they said me that I had to complain within 48 hours. Please resolve my issue.

Hi Sir/Madam

This is bring to your notice that I been cheated by company named "Swiggy with regard to order number :[protected] dated (25th Feb'22) - amounted 794/-

Since I did't get the proper reponse from their customer service, I want to highlight it to you to get my full refund amount.

After placing the order, I have not received any calls to my registered mobile number/visited my address, after 30 minutes I have recevieved a message that you order got called since the service person call me and I didn't pick the call.

I can show you my complete call history form the service provider that I have not recieved any calls Swiggy delivery person.

With this, they have taken my entire hard earned money as charge for order cancel.

Need your help to get the full refund .

Thanks
Prabhu
[protected]

Sir my account has been deactivated for wrong acction sir please activate my DE I'd
I will never do wrong acction any time from now please sir
SIR PLEASE ACTIVATE MY ACCOUNT
ID 603681

I ordered this newly listed product today from Swiggy instamart, which just said mystery bites inside...
I expected some pleasent surprise with a box having some chocolates, eates, bites, munches...

Instead what I got was a bix with a pack instant noodle, a pack of pasta sauce, and a bottle of coffee, and one pack of crackers and a pack of puff pastry...

Under no stretch of imagination, pasta sauce can be called as bites..

The customer service was of no help, all they said it was supposed to be a mystery, that it..

I felt throughly cheated and felt like being made a fool of...

They refused to refund

Hello Team Swiggy,

This is to inform you that I have experienced bad services from you. Please see below issue

I tried to place order in Swiggy Dash with amount Rs. 433 but it was failed the transaction and order not placed. After that I checked in onecard app and found asking to swipe which did then amount deducted twice 433+433 and order was not placed because transaction showed failed. but as per app it is showing spend 433+433 in todays date february 23 please look into it and adjust the amount ASAP.

Transaction ID - [protected] time 8:09 PM another transaction same time Transaction ID - [protected]

Order no.[protected]. swiggy didn't deliver the oats packet.. when raised complaint .. they didn't bother to offer /replacement / refund of the item. Worst customer care. Instamart down down

Order no.[protected]. swiggy didn't deliver the oats packet.. when raised complaint .. they didn't bother to offer /replacement / refund of the item. Worst customer care. Instamart down down

Order no.[protected]. swiggy delivered damaged papaya .. when raised complaint .. they didn't bother to offer return /replacement / refund of the damaged item. Worst customer care. Instamart down down

-Raghu

I have ordered some products using the swiggy instamart on 11Th Feb 2022.
But the product was not delivered to me and when i have called the swiggy excitive the calls were not even connecting to that person. Hence I have raised the issue with swiggy support team and during the chat swiggy customer care person also tried to connect with the delivery person but had no luck and he is also was not able to connect with the person. At the...

Hi I am regular user of swiggy but suddenly my account has been suspended without any prior intimation and since then i have send about 10 to 15 mails but no is explaining why the account has been suspended and no one is responding on the social media forum also.

Bill of ₹310 was booked and payment was done through google pay, amount was deducted. But no message of order placed or tracking in the app

Date of incident: Feb 21, 2022 at 1:36

Plz

This a reoccurring service issue with swiggy Kolkata. That is the reason we prefer Zomata over swiggy. Worst customer service.

Dear customer support team,

In reference to the order per subject line please note the below

Name REENA BENGERI
Address 112 Peninsula palmville Dodda Thimmasamdra road Sarjapura 562125 Bangalore

The delivery of the order was not made
The delivery boy said he is at location, whereas he has not reached my home address as per above and as in the order

The order was canceled by me since there was an argument with the delivery boy

Since it is not my fault that delivery boy is unable to locate mh address, requesting you waive off the cancelation fees and order amount and credit my account

Regret that I will avoid Swiggy for my order deliveries

Thanks,

Reena Bengeri
[protected]

I had placed an order with Swiggy Instamart - on Feb 19, 2022 at 07:14am with the Order I'd[protected]
The Order which I Placed is as below

1. Amul Vanilla Magic Ice Cream 1Liter 1 nos
2. GRB Ghee 200ml 1 nos
3. Saffola Ring Noodles 212grams 2 nos
4. Nandini Orange Milk 500ml 2nos

But instead of above mentioned items I was delivered complete different items listed below

1. Saffola Ring Noodles 46grams 2nos
2. Nandini Blue Packet 2nos

I had contacted swiggy thru their app and was told to chat with the agent i explained with the chat agent and they agree for replacement with new Order id #[protected] on Feb 19, 2022 at 09:37 am and again was delivered with different items as listed below

1. Saffola Ring Noodles 46grams 2nos
2. Nandini Blue Packet 2nos

Again I had to connect with swiggy thru their app and was told to chat with the agent i explained with the chat agent again after waiting a long time they replied saying ( I have escalated your issue to the concern so wait for another 6 Working Hours our team will get back to you on your registered Mail ID ) at 02:25Pm i received a mail from Mr.Raghottam [protected]@swiggy.in saying that (We regret to inform you that we will not have an option to compensate for the request raised.) I replied back in the same mail and explained them to make a clear Background Verification as I have not visited the Swiggy store where they pack the items. My only point of contact is the Delivery Person and i asked Mr.Raghottam to verify with the delivery person but Mr.Raghottam replyed at 07:52Pm saying (With deep regret in regards to your order, we would like to inform you that we will be unable to initiate a replacement or a refund for this order. As much as I wish to help you regarding this, my hands are tied as we have to adhere to the prescribed guidelines.)

Ordered an ice cream from swiggy instamart for 77 Rupees. Amount is perfectly paid via Google pay but order is not been placed. Need a refund. If necessary action is not taken, this will be escalated to consumer court

Sir my name is Natarajan my DE ID is[protected]/02/2022 to 13/02/2022 my payment totally Rs 978 not receiving money