Swiggy Complaints & Reviews

I ordered this newly listed product today from Swiggy instamart, which just said mystery bites inside...
I expected some pleasent surprise with a box having some chocolates, eates, bites, munches...

Instead what I got was a bix with a pack instant noodle, a pack of pasta sauce, and a bottle of coffee, and one pack of crackers and a pack of puff pastry...

Under no stretch of imagination, pasta sauce can be called as bites..

The customer service was of no help, all they said it was supposed to be a mystery, that it..

I felt throughly cheated and felt like being made a fool of...

They refused to refund

Hello Team Swiggy,

This is to inform you that I have experienced bad services from you. Please see below issue

I tried to place order in Swiggy Dash with amount Rs. 433 but it was failed the transaction and order not placed. After that I checked in onecard app and found asking to swipe which did then amount deducted twice 433+433 and order was not placed because transaction showed failed. but as per app it is showing spend 433+433 in todays date february 23 please look into it and adjust the amount ASAP.

Transaction ID - [protected] time 8:09 PM another transaction same time Transaction ID - [protected]

Order no.[protected]. swiggy didn't deliver the oats packet.. when raised complaint .. they didn't bother to offer /replacement / refund of the item. Worst customer care. Instamart down down

Order no.[protected]. swiggy didn't deliver the oats packet.. when raised complaint .. they didn't bother to offer /replacement / refund of the item. Worst customer care. Instamart down down

Order no.[protected]. swiggy delivered damaged papaya .. when raised complaint .. they didn't bother to offer return /replacement / refund of the damaged item. Worst customer care. Instamart down down

-Raghu

I have ordered some products using the swiggy instamart on 11Th Feb 2022.
But the product was not delivered to me and when i have called the swiggy excitive the calls were not even connecting to that person. Hence I have raised the issue with swiggy support team and during the chat swiggy customer care person also tried to connect with the delivery person but had no luck and he is also was not able to connect with the person. At the...

Hi I am regular user of swiggy but suddenly my account has been suspended without any prior intimation and since then i have send about 10 to 15 mails but no is explaining why the account has been suspended and no one is responding on the social media forum also.

Bill of ₹310 was booked and payment was done through google pay, amount was deducted. But no message of order placed or tracking in the app

Date of incident: Feb 21, 2022 at 1:36

Plz

This a reoccurring service issue with swiggy Kolkata. That is the reason we prefer Zomata over swiggy. Worst customer service.

Dear customer support team,

In reference to the order per subject line please note the below

Name REENA BENGERI
Address 112 Peninsula palmville Dodda Thimmasamdra road Sarjapura 562125 Bangalore

The delivery of the order was not made
The delivery boy said he is at location, whereas he has not reached my home address as per above and as in the order

The order was canceled by me since there was an argument with the delivery boy

Since it is not my fault that delivery boy is unable to locate mh address, requesting you waive off the cancelation fees and order amount and credit my account

Regret that I will avoid Swiggy for my order deliveries

Thanks,

Reena Bengeri
[protected]

I had placed an order with Swiggy Instamart - on Feb 19, 2022 at 07:14am with the Order I'd[protected]
The Order which I Placed is as below

1. Amul Vanilla Magic Ice Cream 1Liter 1 nos
2. GRB Ghee 200ml 1 nos
3. Saffola Ring Noodles 212grams 2 nos
4. Nandini Orange Milk 500ml 2nos

But instead of above mentioned items I was delivered complete different items listed below

1. Saffola Ring Noodles 46grams 2nos
2. Nandini Blue Packet 2nos

I had contacted swiggy thru their app and was told to chat with the agent i explained with the chat agent and they agree for replacement with new Order id #[protected] on Feb 19, 2022 at 09:37 am and again was delivered with different items as listed below

1. Saffola Ring Noodles 46grams 2nos
2. Nandini Blue Packet 2nos

Again I had to connect with swiggy thru their app and was told to chat with the agent i explained with the chat agent again after waiting a long time they replied saying ( I have escalated your issue to the concern so wait for another 6 Working Hours our team will get back to you on your registered Mail ID ) at 02:25Pm i received a mail from Mr.Raghottam [protected]@swiggy.in saying that (We regret to inform you that we will not have an option to compensate for the request raised.) I replied back in the same mail and explained them to make a clear Background Verification as I have not visited the Swiggy store where they pack the items. My only point of contact is the Delivery Person and i asked Mr.Raghottam to verify with the delivery person but Mr.Raghottam replyed at 07:52Pm saying (With deep regret in regards to your order, we would like to inform you that we will be unable to initiate a replacement or a refund for this order. As much as I wish to help you regarding this, my hands are tied as we have to adhere to the prescribed guidelines.)

Ordered an ice cream from swiggy instamart for 77 Rupees. Amount is perfectly paid via Google pay but order is not been placed. Need a refund. If necessary action is not taken, this will be escalated to consumer court

Sir my name is Natarajan my DE ID is[protected]/02/2022 to 13/02/2022 my payment totally Rs 978 not receiving money

Sir My Name is Chandan, , basically I belong to agriculture family, , due to some agricultural work i does not attend work for many months, , i complaint about this to the swiggy delivery Partner supportive agency 3 -4 times, , the id was not unblock, , they told me that your id blacklisted we cant open, hence i inform you with this complaint sir, , please unblock my blacklisted swiggy delivery account 🙏
Chandan Vs
De Id : 1615155

Swiggy rider CH01CE 5828, doesn't know how to drive. Drive rashly posing threat to other drivers on the road .. coming from pkl 12 main road to flyover road towards Panchkula Sec. 20 approx at around 6:30 pm. Please penalise this rider or cancel his employment otherwise I'll move to higher authority if required on legal ground also. When I complained to him just drive properly not to change the lane haphazardly and also in a serpentine manner and don't pose threat to others, he didn't even bother and abuse me in front of crowd. Just attaching picture of him while waiting at the light point of sector 20 pkl. Please take necessary action and do revert with a solution. Don't hamper your reputation hiring this kind unprofessional illitrate person.

Im A Swiggy Delivery partner with DE ID No 1812607...I had Not Received My Weekly Payment of 3weeks...So I Request that please credit it in My Bank Account Given to You ..

I had placed an order with Swiggy - from the restaurant Muthashy's - Fish Pothichoru by 2:47 PM on Feb 16, 2022. I was delivered the order with the Fish entirely missing in the fish meals. I had contacted swiggy thru their app and was told to chat with their customer executive on chat (Ms.Shivani), I was told to take up a Rs.89. Coupon for the mistake made, while I was left hungry without food! I contacted them again and their customer executive told me that this is the only option he can give me and in no other way the issue can be resolved - like either take the coupon or nothing else can be done and kept on telling me that Swiggy will work better in the future, while I am left hungry for the food which I had paid for! Again when I contacted them, he (Mr.Vimal) had mentioned that this is the only option or other wise mail your concern to swiggy, they might contact me within 10-12 hours. So is it like they expect me to pay for the order in cash, get an incomplete order, get fooled again with the customer executive that this is a coupon that can be offered or else stay hungry until they reach you back! while the fault was completely on their side! Is this what happens really around?

Hi, yesterday I ordered with swiggy order number #[protected]
The delivery person neither called me nor he rang the door bell after reaching the delivery address. After 10 mins I received the message that your order has been cancelled. So I went out to check what happened. The delivery person was sitting there 1 block away. I asked him are you from swiggy, he mentioned i can't deliver as your order has been cancelled.
First...

Hello sir I have not received my payout of my 2nd last week I have waited one complete week