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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints page 78

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G
Gowrisatheesh
from Kochi, Kerala
Jan 16, 2022
Jan 17, 2022
This thread was updated on Jan 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to refund after cancellation

Order placed on 6-1-2022 paying Rs 435/ for delivery of Pizza from Pizza Hut through Swiggy was cancelled by Swiggy as the shop faced problems. Assured of refund by Swiggy but later received a message that the amount paid is charged as cancellation fee. Chats with customer executive not fruitful. I am entitled to refund and now with compensation for delay and deficiency in service,...
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K
khushboo_789
Jan 15, 2022
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Delete order history and account request

Hi, I have mailed many times to swiggy to please delete my account. But he is not listening. I told him to please delete my order history and delete my account of registered mobile no([protected]) and mail-id [protected]@gmail.com but they continuously saying one thing in mail that it's not possible.
What is wrong with swiggy, please help me to do this needful
Thank you
Khushboo...
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S
Sowmiya Manivasagam
Jan 14, 2022
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Insta Mart product is expired

I ordered cheese nuggets.. it's expired a year before......
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D
Dhiraj7403
from Mumbai, Maharashtra
Jan 14, 2022
Jan 15, 2022
This thread was updated on Jan 15, 2022
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Cancelled my order and not refund even

The swiggy had cancelled my order and even not refund giving disgusting reasons that address is not correct but the delivery person not come to my location.
I need refund full

Pic is attched with my order id and location

Talked with customer care and she is very person not listening my complaint...
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R
Rajeev Singhh
Jan 14, 2022
Jan 15, 2022
This thread was updated on Jan 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake reason and unsatisfied reason for temporarily deactivate my account

Address:RAMESHWAR Nagar khandwa Madhya Pradesh
Website:Swiggy

Sir meri id fake reason se band krdi . Unsatisfied reason the . Sir ek accident ho gya tha pool pr or mai phass gya tha traffic mai . Isliye order late ho gya pr maine inform kr diya tha customer ko delay . Customer ko koi problems nhi thi. Pr inhone ek order late hone pr I'd deactivate kr di . Sir mere pass koi job nhi hei . Or EMI bhi vhi job se bharta tha mai...
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S
Santonit
Jan 14, 2022
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# 124030232639

The order#[protected] was partially delivered. Kachori, Pizza and Gulam Zamun were missing.
I have highlighted the concern many times, had raised the issue same day 31st Dec eve. But no resolution yet.
I have paid for something which I never received.
I request REFUND...
+1 photos
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N
Najiya mol
from Ernakulam, Kerala
Jan 13, 2022
Jan 13, 2022
This thread was updated on Jan 13, 2022
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Need my money back

Address:Swiggy trivadrum

I tried to order from instamart powered by swiggy worth rs.692. The money got debited but it was showing payment pending all along and the order was not placed. Please help me get my refund...
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J
Jeyaprakash Francis Xavier
Jan 13, 2022
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Order#124097060510 - Refund issue

Address:Tirunelveli (Pin code 627002)

Team,
I have placed an Order#[protected] on 1st Jan however due to Swiggy (IOS device) application error i did not get confirmation message for the payment I have made also i could not see the order along with order tracking details in Swiggy IOS mobile app. So I resubmitted the order#[protected]which was in the cart) however once again i was getting application same error message so i was confused and contacted customer service.br...
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N
Namrta Sharma
Jan 13, 2022
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I am complaining about payment issue

Address:1295 sector 15b chandigarh

I have ordered my medicine through swiggy at 9:50 am on 13 jan 2021. Had already paid for delivery fees and when reached by the delivery partner has paid for medicine igself now the delivery partner is saying I haven’t received the payment thought i have paid swiggy 569 and no response from swiggy as well complained to them for 2 hours but no response has been taken. Its not even a small amount. Mobile no [protected] email - [protected]@gmail.com...
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M
Mahima1006
from HYDERABAD, Andhra Pradesh
Jan 12, 2022
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Complaint about delivery boy

I have ordered meals from swiggy today. But delivery person spoke to very rashly. My contact number is [protected] and the delivery person number is [protected]...
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A
Ajayswiggy
from Meerut, Uttar Pradesh
Jan 12, 2022
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Swiggy delivery id temporaly deactavited

Address:Swiggy meerut u.p.

Dear sir.
My swiggy id no.1556551 is deactived without any reason without my any fotl its very unfair plz reopen my id because its my only bread and butter...
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P
Pradeepa Indian
from Chennai, Tamil Nadu
Jan 11, 2022
Jan 14, 2022
This thread was updated on Jan 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg: Refund for canceled order

Hi,
I have placed an order on Dec 26th for Rs.2170/- by 12:17PM, and it was a duplicate order, due to network issue & the payment got debited. We realised it by 12:19 PM & had a chat with Swiggy executive & canceled the order by 12:19PM. Since it was 2 mins, they refused to refund the amount, as per their message in the chat "Swiggy allows you to cancel for free within 1 minute of placing your order, post which a fee will be applicable....
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P
PradeepgargAgarwal
Jan 10, 2022
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Order shows delivery but it was not delivered

I order grocery from swiggy instamart and the order shows delivered but when i check with the support team they its not delivered but shows delivered they can give refund i am not okay with refund bcoz the are not upto the marks and they gave me totally wrong information...
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P
Prathyush123
from Hyderabad, Telangana
Jan 10, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swiggy Delivery Boy Payment Problem

Address:Vambey colony Mailerdevpally

Hi am P Prathyush Am a Raider in Swiggy I have rejoined in Swiggy in December 27th 2021 still Now am Not Receiving Any payment from Swiggy I Don't have money to Ride my bike for Delivery Duty

My DE ID 424558
MOBILE NUMBER [protected]...
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P
Padmaja gore
Jan 10, 2022
Jan 10, 2022
This thread was updated on Jan 10, 2022
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Gmail account being used by someone else to place orders

Hi i got mails that about delivery from swiggy when i hadn't placed any orders.
Someone in tamilnadu is using my gmail account.
11/10.8
HXQ3+32V, Sivagami Puram, Virudhunagar, Tamil Nadu 626001, India
Virudhunagar. This is the address being used by that person.
Please see into this issue...
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S
Sayan674
from Jamshedpur, Jharkhand
Jan 9, 2022
Jan 10, 2022
This thread was updated on Jan 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I did orders but did not received payout

My Swiggy ID was (517936) I have rejoined swiggy on 31st dec 2021 and on that day i have earned 519 rs and since 10 days past they have not given my last week payout i was expecting this money for petrol for further delivery... each time i raised a ticket regarding payout they closed the ticket by saying (Duplicate Ticket...please check the details of your previous ticket) pls resolve my issue you can't even imagine how far stress i am handling......
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H
Hafeez Baba
Jan 8, 2022
Jan 10, 2022
This thread was updated on Jan 10, 2022
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Account deactivated temporarily

Address:Nalgonda 508001 Telangan

Order was not deliver orders, I reach restaurant location they its cancelled from Swiggy side, why Swiggy doesn't know fault whos problem that need re-solve and stars my duty urgent
Order I'd[protected] from limra fast food centre assigned @ 11:41pm cancel @ 12:05am in this where is my problem in this should b apologies and restart my duty...
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Placed my order for pizza via swiggy and hv done the payment by UPI but the order has not been placed. Registered a complain a week ago and refund is not yet done....
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1003_Ritu Madhwani
Jan 8, 2022
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Swiggy - REFUND NOT INITIATED

Website:@swiggy.in

Order no[protected]
Order date - 31st december

I placed an order, but it showed your order could not be placed yet my money was deducted from my account. Swiggy shows your bank takes 5 -7 days to initiate the refund but it has been more than that. I talked to my bank service and they said swiggy has not initiated the refund. It is really unfair. I want my money back.
The amount was Rs 2539.

Phone...
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Sumit Prasad Singh
Jan 7, 2022
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Cancellation of my order and amount not refunded yet

Address:Swiggy

I have placed an order on 5th January 2022 at 09:00 pm. I have paid Rs. 858/- for my order. I have received a call from delivery boy at 09:38 pm. While receiving the call, call was disconnected. Then I tried to call him back so many times but failed. After repeated calling him, he had picked up my call luckily and told me that he will deliver my order within 10 minutes. But while delivering the order, he got the cancellation message from...
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