Claimed

Swiggy Complaints & Reviews

1
Updated: Sep 13, 2025
Complaints 5143
Resolved
652
Unresolved
4491
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy reviews & complaints page 80

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DrAvijit009
from Kolkata, West Bengal
Feb 2, 2022
Report
Copy

Wrong Stale Noodles received instead of Mix Rice

Address: Bangalore

Hello,

Dr.Avijit here.

My registered mobile number - +91 [protected]

Order ID :[protected]

Order Date : 2nd February 2022

Item Billed : Rs.257 post Card Discount
Paid via Card

I am having an awful disgusting experience with Swiggy, I have ordered two mixed chilli garlic & schezwan fried rice for my family dinner from Rajdhani Food Express restaurant...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Niyatiajmera
from Mumbai, Maharashtra
Feb 2, 2022
Report
Copy

My order number was[protected]
I had ordered cake for friends anniversary party. But the cake was manhandled and delivered in bad condition. It was smashed and crumpled from one side. The message on the cake was also distorted. The condition of the cake was unpresentable and unpleasant
Swiggy customer support has been notified about the posted complaint.
Hi Niyati, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
Hi Niyati, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajvinoth Ronin
    from Palani, Tamil Nadu
    Feb 2, 2022
    Report
    Copy

    Am working in swiggy past 3 months, in our zone there were no are manager or team leader, so am willing to apply for this job...
    Bcz in past 3 months am never seen my manager or team leader...
    Swiggy customer support has been notified about the posted complaint.
    Hi Rajvinoth! Please drop a mail at [protected]@swiggy.in along with your resume & our HR team will reach out to you if we find your profile suitable. You can also check https://www.swiggy.com/careers for the list of available positions.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Syed khaleel Ali
      Feb 1, 2022
      Report
      Copy

      Address: Secenderbad

      Customer complain to me rude behaviour but I not rudely with customer in my service n no servey from swiggy . I'm I'd deactivate last December 24 2021 my monthly incentive also lost
      +1 photos
      Swiggy customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kagithala mahesh
        from Hyderabad, Telangana
        Jan 31, 2022
        Report
        Copy

        Address: Ramanthapur.
        Website: Swiggy

        I didn't not get pay out of December 31st and. Same repeating jan29th payout. Plz alive my problem. Sure. My id. 1761958. Kagithala mahesh. Zone dilshuknagar kothapet
        Swiggy customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Annie Rose Richard
          from BENGALURU, Karnataka
          Jan 30, 2022
          Report
          Copy

          Ordered an item in Swiggy and went without food. Ordered at Bengaluru Dindugal thalapakatti and did not get food and went without food because of the following mistakes. No solution or compensation provided
          1. The app showed and item which was unavailable
          2. The restaurant accepted the order even when item was unavailable
          3. After 1 hour waiting time resturant told item unavailable. Does it really take an hour or a minute?
          4. The restaurant contacted via swiggy delivery and refused to talk with us
          5. After long the swiggy executive cancelled the order without a resolution.
          6. Refund after 4 days.
          Bad
          Swiggy customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Akhil0072
            Jan 29, 2022
            Report
            Copy

            I have ordered fries and burger from swiggy
            Only fries in a box has been delivered . Burger was missing.
            My order#[protected]
            Total amount was 169rs.
            Swiggy customer support has been notified about the posted complaint.
            Hi Akhil, I am disappointed to know that you are unhappy with your order. Do share your concern with relevant details and your registered mobile number to [protected]@swiggy.in so that we can have this looked into from our end.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              TransportPlann2
              Jan 29, 2022
              Resolved
              Report
              Copy
              Resolved

              Reactivating Swiggy Account

              Dear Executive

              My account was deactivated in 2018-19. The account is registered with the mobile number: [protected].
              Mail id: [protected]@poornima.edu.in

              Kindly activate my account....
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              A
              Aviraj3
              from Amritsar, Punjab
              Jan 29, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: Majitha Road, AMRITSAR

              I'm worked in swiggy delivery partner
              My name. Tajinder Pal Singh
              Swiggy I'd, 1567046
              I'm very heard work in swiggy delivery
              Work
              But swiggy is not adjust my earnings. and not pay my payout.
              Please solve my problem.
              +1 photos
              Mar 3, 2022
              Complaint marked as Resolved 
              Swiggy customer support has been notified about the posted complaint.
              Verified Support
              Jan 31, 2022
              Swiggy Customer Care's response
              Hi Aviraj, we are sorry for your trouble. Please send us an email at [protected]@swiggy.in with your DE ID, location, and registered mobile number, or raise a complaint by filling out the Swiggy Connect Form. We will contact you within 24-48 hours of your filling it to help you out.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Stepmat
                from Bengaluru, Karnataka
                Jan 29, 2022
                Report
                Copy

                My order id is[protected]
                I ordered a ultimate savings bucket on 23/02/2022 which included a pepsi and I had paid additional 94 for a medium fries. I did not recieve the medium fries and I also did not recieve the pepsi and i recieved very few crispy and hot . I have gone through a lot of hassle by chatting with them and later I was asked to write and email and later the only response I got was we will pass the feedback and make sure this don't happen in future. I want my money back for the missing item and now that I have through all these hassle I need swiggy to compensate for it.
                +1 photos
                Swiggy customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mainak1398
                  Jan 28, 2022
                  Report
                  Copy

                  Cancelled an order on 27th Jan 2022 and henceforth I was unable to avail the option of COD.. This is completely subversive... I have my money to pay for the choice of my food yet due to this unethical protocol.. It's really affecting many people.. Please resolve this matter quickly.
                  Swiggy customer support has been notified about the posted complaint.
                  Hi Mainak, we are sorry for this mishap. Please let us know more by dropping an email at [protected]@swiggy.in along with the order details so that we can look into this and assist you better.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Khushi jaan
                    from Delhi, Delhi
                    Jan 28, 2022
                    Report
                    Copy

                    Address: G-460 sangam vihar new delhi 110080

                    My id is 1809117 tamprorly deactivated without reason pls solv my problem sir
                    +1 photos
                    Swiggy customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rrrrrrr8
                      from Delhi, Delhi
                      Jan 28, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Sangam vihar new dehli 110080

                      Pls open my swiggi id is tamprorly deactivate
                      +1 photos
                      Mar 4, 2022
                      Complaint marked as Resolved 
                      Swiggy customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 29, 2022
                      Swiggy Customer Care's response
                      Hi there, we understand your DE ID has been deactivated. Kindly write to us at [protected]@swiggy.in with your DE ID and city name, so we can look into this and assist you further.

                      ^Nikhil
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pv30
                        Jan 27, 2022
                        Report
                        Copy

                        Cancelled my order once and cod as a payment option was made unavailable for me. When i sent them a mail asking them the reason for disabling the option they told me that the option can only be unlocked after 5 to 6 successful online transaction. This is completely arbitrary and violates section 2 nnn (B) of consumer protection act, 1986.
                        Swiggy customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shilendra Kumar kushawah
                          Jan 27, 2022
                          Report
                          Copy

                          Address: 45b, Possanigpur janakpuri
                          Website: My id open please

                          Meri id band ho gyi hai please my id open kar do mai bahut pareshan hu bina jobs ke id 698289 delhi janakpuri jone hai
                          Swiggy customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Harihar Mallik
                            from Bengaluru, Karnataka
                            Jan 27, 2022
                            Report
                            Copy

                            Address: Electronic city, Bangalore

                            My DE ID number 1848824 is temporarily deactivated please open my I'd as soon as possible please
                            Swiggy customer support has been notified about the posted complaint.
                            Please open my I'd as soon as possible

                            DE ID Activate - Comment #3949777 - Image #0
                            DE ID Activate - Comment #3949777 - Image #1
                            Hi harihar, we are sorry for any hassle you faced. Please fill the connect form and our team will contact you within 48 hours.
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Preeta Bhajantri
                              Jan 27, 2022
                              Report
                              Copy

                              I placed an order (#[protected] from WarmOven Cake & Desserts on 26th Jan at 6:30 PM which was supposed to be delivered in 60-65mins.
                              The delivery guy was not able to find the address and called us for help. We instructed him with several landmarks, but he couldn't find any.
                              So, we reached those landmarks to help him find us. Meanwhile, we also reached out to customer care to coordinate our communication with the delivery guy as we were not able to reach out to him a couple of times.
                              The customer care team also merged our calls where we gave him some landmarks so that he could reach us.
                              By this time, it was already past 9:30 PM. (3 hours from the order time). The delivery guy then denies his service and cancels the order.
                              The customer care went ahead and cancelled the order and I was shocked to see that this team put the whole blame on the customer and charged us the entire amount as cancellation fee. They mentioned, delivery guy tried to reach out to us but we were not reachable.

                              It was completely the delivery guys fault, yet I am charged with the amount.

                              On raising multiple complaints and having series of conversations with their team for hours together, they kept saying it's my fault and initiated refund for half amount.
                              I need full refund as I did not get the item nor service.
                              Swiggy customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Prashantpppppppp
                                from Pune, Maharashtra
                                Jan 27, 2022
                                Report
                                Copy

                                Address: Pune

                                Swiggy doesn't solving the issu
                                Swiggy customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Akpandey2003
                                  from Ramgarh, Jharkhand
                                  Jan 27, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ramgarh Jharkhand

                                  My DE ID is deactivated without any reason my id 1718264
                                  +1 photos
                                  Mar 2, 2022
                                  Complaint marked as Resolved 
                                  Swiggy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 29, 2022
                                  Swiggy Customer Care's response
                                  Hi Akash, we are sorry for the hassle you faced. Please fill out the connect form and our team will contact you within 48 hours to resolve your concern.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prachitee
                                    from Mumbai, Maharashtra
                                    Jan 26, 2022
                                    Report
                                    Copy

                                    Order cancelled and refunded half with pathetic reasons and not even bothered worst experience using swiggy.
                                    Swiggy customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit