Swiggy Complaints & Reviews

Address: Malkajgiri

Swiggy customer care are not responding kindly take action

Mar 12, 2022

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2022

Swiggy Customer Care's response Hi Ajay, we are sorry to make you feel bad about our support team. We never want to leave our patrons to feel bad. Please write more about your experience at [protected]@swiggy.in with your order Id, so that we can make it up to you.

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Hi,

I received incorrect food delivery, I raised the concern with customer service but they're not being helpful and sharing some bot responses. They are not attending my concern. Please go through the image shared.

The invoice clearly shows a different number, which is not my registered contact number also the food item is different which I cannot consume, this is unacceptable.

There's no point of sharing wrong images as I donot make momos myself.

This is something related about the courtesy to serve the customers properly, as no one will accept these behaviours, when someone is paying for a service.

Awaiting for a favourable response.

Thanks.

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Address: Agartala, Tripura

Website: www.swiggy.com

I am a swiggy rider 1week pass but i am not got my previous payout plz help my de id 1725078

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Swiggy Customer Care

from Bengaluru, Karnataka

Feb 3, 2022

Verified Support

Hey Ajay. We understand that you've had an issue. Please do write to us at [protected]@swiggy.in with your DE ID and city HUB details along with your concern or fill the Swiggy Connect Form. Our team will get back in touch with you in 24-48 hours to assist you with this.

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Swiggy Customer Care

from Bengaluru, Karnataka

Feb 3, 2022

Verified Support

Hey Ajay. We understand that you've had an issue. Please do write to us at [protected]@swiggy.in with your DE ID and city HUB details along with your concern or fill the Swiggy Connect Form. Our team will get back in touch with you in 24-48 hours to assist you with this.

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Address: Pune Maharashtra

Dear sir

When I give Oder time was show Oder will be solider within 36 mint that time time was 11:12 pm after 1:30 hrs food not delivere also not response my call no buddy can help me
My family was very hunger also have 2 child
My child very crying

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Swiggy Customer Care

from Bengaluru, Karnataka

Feb 3, 2022

Verified Support

Hey there, we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the issue along with the order ID and details of your concern at [protected]@swiggy.in and we will do what it takes to turn this around!

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Address: Pune

BOI UPI - Your VPA [protected]@ybl linked to Bank of India a/c no. XXXXXXXXXXX0111 is debited for Rs.475.00 and credited to swiggy.[protected]@axisbank (UPI Ref no[protected].

Feb 3, 2022

Complaint marked as Resolved

I received refund from swiggy after conversation with support from swiggy app

Swiggy customer support has been notified about the posted complaint.

Feb 03, 2022

Updated by Omi1234567 Following email has been done from me to swiggy support. Hope this issue will be sorted out sooner, i expect full refund of the amount incase order is not delivered.
Please make sure this issue is all solved at earliest

Verified Support

Feb 03, 2022

Swiggy Customer Care's response Hi there, we are sorry that we couldn't resolve your issue. Please write to us at [protected]@swiggy.in with the order ID, and tell us what went wrong and we will be happy to connect with you and resolve the issue.

Verified Support

Feb 03, 2022

Swiggy Customer Care's response Hi there, we are sorry that we couldn't resolve your issue. Please write to us at [protected]@swiggy.in with the order ID, and tell us what went wrong and we will be happy to connect with you and resolve the issue.

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I ordered food from Swiggy with Singh Tadka Cafe, Noida, on Feb 2, 2022. (order no:[protected]It was delivered one hour later(as usual late deliveries from Swiggy) . However the worst that could happen was, while eating I noticed something weird in my mouth and took it out, it was a ' Blood Stained Band Aid'. You can imagine how disgusting it was, I literally vomitted after that.I called up Swiggy customer care and they just didn't help appropriately or let me talk to a senior. All he could say was ' Refund ho jayega'. It is not a matter of money, it's of health and hygiene. If I get some disease tomorrow due to consuming this, who will take the responsibility. I strongly urge to take strict action against Swiggy and concerned restaurant.

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Mar 13, 2022

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2022

Swiggy Customer Care's response Hey Bhavana, that truly was a very unpleasant experience. We will be reaching out to you over a call to have this resolved for you.

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Address: Bangalore

Hello,

Dr.Avijit here.

My registered mobile number - +91 [protected]

Order ID :[protected]

Order Date : 2nd February 2022

Item Billed : Rs.257 post Card Discount
Paid via Card

I am having an awful disgusting experience with Swiggy, I have ordered two mixed chilli garlic & schezwan fried rice for my family dinner from Rajdhani Food Express restaurant...

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My order number was[protected]
I had ordered cake for friends anniversary party. But the cake was manhandled and delivered in bad condition. It was smashed and crumpled from one side. The message on the cake was also distorted. The condition of the cake was unpresentable and unpleasant

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Swiggy Customer Care

from Bengaluru, Karnataka

Feb 2, 2022

Verified Support

Hi Niyati, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.

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Swiggy Customer Care

from Bengaluru, Karnataka

Feb 2, 2022

Verified Support

Hi Niyati, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.

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Am working in swiggy past 3 months, in our zone there were no are manager or team leader, so am willing to apply for this job...
Bcz in past 3 months am never seen my manager or team leader...

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Swiggy Customer Care

from Bengaluru, Karnataka

Feb 2, 2022

Verified Support

Hi Rajvinoth! Please drop a mail at [protected]@swiggy.in along with your resume & our HR team will reach out to you if we find your profile suitable. You can also check https://www.swiggy.com/careers for the list of available positions.

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Address: Secenderbad

Customer complain to me rude behaviour but I not rudely with customer in my service n no servey from swiggy . I'm I'd deactivate last December 24 2021 my monthly incentive also lost

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Address: Ramanthapur.

Website: Swiggy

I didn't not get pay out of December 31st and. Same repeating jan29th payout. Plz alive my problem. Sure. My id. 1761958. Kagithala mahesh. Zone dilshuknagar kothapet

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Ordered an item in Swiggy and went without food. Ordered at Bengaluru Dindugal thalapakatti and did not get food and went without food because of the following mistakes. No solution or compensation provided
1. The app showed and item which was unavailable
2. The restaurant accepted the order even when item was unavailable
3. After 1 hour waiting time resturant told item unavailable. Does it really take an hour or a minute?
4. The restaurant contacted via swiggy delivery and refused to talk with us
5. After long the swiggy executive cancelled the order without a resolution.
6. Refund after 4 days.
Bad

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I have ordered fries and burger from swiggy
Only fries in a box has been delivered . Burger was missing.
My order#[protected]
Total amount was 169rs.

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Swiggy Customer Care

from Bengaluru, Karnataka

Jan 30, 2022

Verified Support

Hi Akhil, I am disappointed to know that you are unhappy with your order. Do share your concern with relevant details and your registered mobile number to [protected]@swiggy.in so that we can have this looked into from our end.

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Dear Executive

My account was deactivated in 2018-19. The account is registered with the mobile number: [protected].
Mail id: [protected]@poornima.edu.in

Kindly activate my account....

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Address: Majitha Road, AMRITSAR

I'm worked in swiggy delivery partner
My name. Tajinder Pal Singh
Swiggy I'd, 1567046
I'm very heard work in swiggy delivery
Work
But swiggy is not adjust my earnings. and not pay my payout.
Please solve my problem.

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Mar 3, 2022

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2022

Swiggy Customer Care's response Hi Aviraj, we are sorry for your trouble. Please send us an email at [protected]@swiggy.in with your DE ID, location, and registered mobile number, or raise a complaint by filling out the Swiggy Connect Form. We will contact you within 24-48 hours of your filling it to help you out.

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My order id is[protected]
I ordered a ultimate savings bucket on 23/02/2022 which included a pepsi and I had paid additional 94 for a medium fries. I did not recieve the medium fries and I also did not recieve the pepsi and i recieved very few crispy and hot . I have gone through a lot of hassle by chatting with them and later I was asked to write and email and later the only response I got was we will pass the feedback and make sure this don't happen in future. I want my money back for the missing item and now that I have through all these hassle I need swiggy to compensate for it.

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Cancelled an order on 27th Jan 2022 and henceforth I was unable to avail the option of COD.. This is completely subversive... I have my money to pay for the choice of my food yet due to this unethical protocol.. It's really affecting many people.. Please resolve this matter quickly.

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Swiggy Customer Care

from Bengaluru, Karnataka

Jan 29, 2022

Verified Support

Hi Mainak, we are sorry for this mishap. Please let us know more by dropping an email at [protected]@swiggy.in along with the order details so that we can look into this and assist you better.

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Address: G-460 sangam vihar new delhi 110080

My id is 1809117 tamprorly deactivated without reason pls solv my problem sir

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Address: Sangam vihar new dehli 110080

Pls open my swiggi id is tamprorly deactivate

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Mar 4, 2022

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2022

Swiggy Customer Care's response Hi there, we understand your DE ID has been deactivated. Kindly write to us at [protected]@swiggy.in with your DE ID and city name, so we can look into this and assist you further.

^Nikhil

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Cancelled my order once and cod as a payment option was made unavailable for me. When i sent them a mail asking them the reason for disabling the option they told me that the option can only be unlocked after 5 to 6 successful online transaction. This is completely arbitrary and violates section 2 nnn (B) of consumer protection act, 1986.

Swiggy Complaints & Reviews

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Swiggy reviews & complaints page 80

Not responding

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Wrong items received

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Payout not received

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Delay order

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Instamart order placed amul ghee and chips payment done but not showing

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Blood Stained Band Aid in my food

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Wrong Stale Noodles received instead of Mix Rice

Food delivered in bad condition

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Area Team leader or Area Manager

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Deactivate

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Weak payout. Issue

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No food delivered , order cancelled, no solution

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I am complaining about Missing item

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Reactivating Swiggy Account

Not adjust my earnings

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Items missing but swiggy not refunding

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Cash on Delivery issue

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Id deactivated

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Id temporary deactivate

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Complain about COD

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