Swiggy Complaints & Reviews

I had placed an order with Swiggy Instamart - on Feb 19, 2022 at 07:14am with the Order I'd[protected]
The Order which I Placed is as below

1. Amul Vanilla Magic Ice Cream 1Liter 1 nos
2. GRB Ghee 200ml 1 nos
3. Saffola Ring Noodles 212grams 2 nos
4. Nandini Orange Milk 500ml 2nos

But instead of above mentioned items I was delivered complete different items listed below

1. Saffola Ring Noodles 46grams 2nos
2. Nandini Blue Packet 2nos

I had contacted swiggy thru their app and was told to chat with the agent i explained with the chat agent and they agree for replacement with new Order id #[protected] on Feb 19, 2022 at 09:37 am and again was delivered with different items as listed below

1. Saffola Ring Noodles 46grams 2nos
2. Nandini Blue Packet 2nos

Again I had to connect with swiggy thru their app and was told to chat with the agent i explained with the chat agent again after waiting a long time they replied saying ( I have escalated your issue to the concern so wait for another 6 Working Hours our team will get back to you on your registered Mail ID ) at 02:25Pm i received a mail from Mr.Raghottam [protected]@swiggy.in saying that (We regret to inform you that we will not have an option to compensate for the request raised.) I replied back in the same mail and explained them to make a clear Background Verification as I have not visited the Swiggy store where they pack the items. My only point of contact is the Delivery Person and i asked Mr.Raghottam to verify with the delivery person but Mr.Raghottam replyed at 07:52Pm saying (With deep regret in regards to your order, we would like to inform you that we will be unable to initiate a replacement or a refund for this order. As much as I wish to help you regarding this, my hands are tied as we have to adhere to the prescribed guidelines.)

Ordered an ice cream from swiggy instamart for 77 Rupees. Amount is perfectly paid via Google pay but order is not been placed. Need a refund. If necessary action is not taken, this will be escalated to consumer court

Sir my name is Natarajan my DE ID is[protected]/02/2022 to 13/02/2022 my payment totally Rs 978 not receiving money

Sir My Name is Chandan, , basically I belong to agriculture family, , due to some agricultural work i does not attend work for many months, , i complaint about this to the swiggy delivery Partner supportive agency 3 -4 times, , the id was not unblock, , they told me that your id blacklisted we cant open, hence i inform you with this complaint sir, , please unblock my blacklisted swiggy delivery account 🙏
Chandan Vs
De Id : 1615155

Swiggy rider CH01CE 5828, doesn't know how to drive. Drive rashly posing threat to other drivers on the road .. coming from pkl 12 main road to flyover road towards Panchkula Sec. 20 approx at around 6:30 pm. Please penalise this rider or cancel his employment otherwise I'll move to higher authority if required on legal ground also. When I complained to him just drive properly not to change the lane haphazardly and also in a serpentine manner and don't pose threat to others, he didn't even bother and abuse me in front of crowd. Just attaching picture of him while waiting at the light point of sector 20 pkl. Please take necessary action and do revert with a solution. Don't hamper your reputation hiring this kind unprofessional illitrate person.

Im A Swiggy Delivery partner with DE ID No 1812607...I had Not Received My Weekly Payment of 3weeks...So I Request that please credit it in My Bank Account Given to You ..

I had placed an order with Swiggy - from the restaurant Muthashy's - Fish Pothichoru by 2:47 PM on Feb 16, 2022. I was delivered the order with the Fish entirely missing in the fish meals. I had contacted swiggy thru their app and was told to chat with their customer executive on chat (Ms.Shivani), I was told to take up a Rs.89. Coupon for the mistake made, while I was left hungry without food! I contacted them again and their customer executive told me that this is the only option he can give me and in no other way the issue can be resolved - like either take the coupon or nothing else can be done and kept on telling me that Swiggy will work better in the future, while I am left hungry for the food which I had paid for! Again when I contacted them, he (Mr.Vimal) had mentioned that this is the only option or other wise mail your concern to swiggy, they might contact me within 10-12 hours. So is it like they expect me to pay for the order in cash, get an incomplete order, get fooled again with the customer executive that this is a coupon that can be offered or else stay hungry until they reach you back! while the fault was completely on their side! Is this what happens really around?

Hi, yesterday I ordered with swiggy order number #[protected]
The delivery person neither called me nor he rang the door bell after reaching the delivery address. After 10 mins I received the message that your order has been cancelled. So I went out to check what happened. The delivery person was sitting there 1 block away. I asked him are you from swiggy, he mentioned i can't deliver as your order has been cancelled.
First...

Hello sir I have not received my payout of my 2nd last week I have waited one complete week

I complain so many times but no solve the problem. Please change the mobile number. Please add this number- [protected]

My DE ID -1470525

Today i have ordered from swiggy instamart.
I received wrong order from this order.
I request you to please help me in this situation.
I am frustrated from this app
My order id is[protected]
Please provide me any solution of this order as soon as possible.

Here i am placing order from swiggy instamart and the wrong order received me swiggy didn't respond anything related to order i want my money back i would like to request consumer department register my complaint against swiggy and ban him swiggy is fraud app they take money didn't respond and send worthless items

Swiggy delivery boy asked for 250 rs saying he has no fuel in his bike and promised to return it by midnight and never did.
Kindly take action against him
Order id:[protected]

Hi my order I'd is[protected] and as the delivery partner is not responsive i contacted your chat support executive for help. His name is Mayur and he was absolutely worst and kept me waiting till i lost my patience and ask to cancel the order and his response was as you are unwilling to wait i have to cancel your order.
You are not doing favour by giving me food that I pay for. Sad state!

I ordered on instamart and payment is done through gpay. But order is not shown on instamart

To the legal team,

I am highly frustrated, irritated and feeling a little helpless after the situation i was put into last night, that is 12th February 2022 at around 8:30 PM.

Firstly i have placed an order through swiggy from the restaurant, Nagarjuna chimney, order Number[protected]

The delivery guy handed over the order and ran away fast. On checking the items in the bag i found out that...

3month try swiggy connect from but no resolved my shift time changes, , ,
My I'd 455454
Zone-Jadavpur
Name-Tanmoy Mondal
Timing-4pm to 12am
Please urgent my shift time changes...

Bill of ₹168 was booked and payment was done through google pay, amount was deducted. But no message of order placed or tracking in the app...

I ordered food from Swiggy last night. They were late and delivered around midnight. When I opened the package it was incomplete order. My order amount was 1040. They delivered something worth Rs 200. It was just breads.
They had left out my main dish and side dish entirely.
When i contacted the delivery boy. He said he cannot do anything and contact the customer care.
The customer care said the same. And asked me to mail to there email support. Where again they are not responding and not even acknowledging there mistake. Mine was a prepaid order. They are not refunding . They were not even bothered to deliver the left out order. They are not performing any action. The email supports asks you to contact chat support and vice versa. Extremely poor policies and worst customer handling.

Order-#[protected] date[protected]
My registered email- [protected]@gmail.com
I ordered from behroz biryani worth 721 biryani and starter when I received my it was roll from fassos they sent me completely wrong order when I tried to complain on app they completely ignored me when I complained on mail with attached photos they refused to compensate saying they can’t validate as if Swiggy staff is blind it was such a wastage of time and money and food I want compensation with apology letter