Swiggy Complaints & Reviews

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: Ordered sweets but received noodles and idli sambhar.
Items ordered:
Besan Burfi - 1kg
Dhoda Special - 1kg

Order total is 507 INR and I had applied a coupon for 199 off. Paid 308 via Amazon Pay Balance.

On complaining, I got a voucher of...

Hi Team,

I’m ordered (9:51 pm ) sundar chettinad restaurant for
11:07 I didn’t get delivery I chat with Swiggy assist they said we will assign after 11 clock he said there is no delivery partner would you like to cancel I’m really fed up this service actually am very hungry and outside rain also, Incase they said before 10:30 don’t have issue I will go and buy but he said 11 clock all food shop are closed near...

On October 12th order placed (Order no[protected] worth Rs 361 Mobikwik coupon applied assuring Rs 100 cashback but cashback not received. On asking for help their customer care executive Mr Chirag assured I will get the cashback in 10 working days. Cashback still not received.
Screenshots attached...

Mobile number: [protected]

Order Number:[protected]

Dear Sir/Madam

I have placed my order for food instructions I call restaurant no one receive the call than I call to swiggy customer care agent I gave him the instructions of my order he told no one is receiving the call next time you give instruction now your order is prepared then I told the agent cancel my order if no cancellation fee is charged...

Namskar!i have ordred at 10 pm and order not delivred and payment deducted from my account .your app shows 41 minutes.till 2am next morning.i requested to you kindly pay my money.and you are illigly harshed me.kindly reply me.i will goto consumer court....

Order Id- #[protected]
Ordered Egg Biryani from “Hitex Bawarchi” Hyderabad through swiggy.

The quality was pathetic They delivered only un-boiled colour rice with 2 boiled egg.

complained to the swiggy customer care but they refused to provide me the refund or reorder.

Also they said there’s no point in claiming any refund as they do not have such provisions, the most they can do...

I orderd votka from swiggy .
It takes 250 rs.thn it canceled from wine shop.but i dnt get the return money......

Hello sir or mam i am sanjoy das my id 1311381 my phone number [protected].i faced false delivery problem with genie order and with this issues i informed many times to stop genie order from my id but anyone didn't listen and now id deactivated.i need this job madly we have 5 members in family and one little childlren pls stop my genie order and active my id 🙏🙏🙏🙏🙏...

Dear sir please start my swiggy delivery partner I'd. I'd number is 1513737 and mobile number is [protected]...

While placing the order money got deducted from my account but order didn't placed.I request you to refund the money...

Order Number:[protected]

This is so shameful. I ordered my meal (2 dosa and 2 idli ) from a restraunt "South ka Swad" worth Rs 299 on 3rd November, 2021 and received hair in the Dosa. I don't know which part of the body, the hair might be. So I threw the entire order as it was very unhealthy to eat. This is very bad. I paid for an order and in a way not received the order. I paid to swiggy for the same and...

I have ordered food from swiggy. The order was delayed by 30 minutes which is due to Mumbai traffic and can be excused. Second thing, the order was incomplete and the items were spilled all over. The delivery executive spoke to me after keeping the parcel in my lobby was saying that the food is spilled due to improper packing from restaurant. 1 item is completely spilled and other item was missing. When I escalated the matter to swiggy, they...

I am unable to login to swiggy application with my registered mobile number [protected]

Getting an error message as a mobile number has already been used in the last 6 months.

All my payment methods are registered with this number and I have tried uninstalling and reinstalling swiggy app and even I have performed factory data reset on my phone still the issue is same

Requesting you to please fix...

I order chicken biryani swiggy i recieved bad quality food and i complainted to swiggy customer care they noot replaced food and they given the details of the restaurent to file the complaint on restaurent.
swiggy is not taking any action on restaurent they are neglecting like this kind of issues so im requesting you to take action on swiggy please...

I always ordered food via cash on dilevery from swiggy but from 2 days due to restaurant mistake I have to cancel my order without cancellation fee. But now they've blocked my account from cash on delivery option for me without my mistake or my fault. The one who made mistake was the restaurant not me then why I have to be blocked. Please resolve it as soon as possible...

On 1 Nov 2021 @ 18:59 ordered and Prepaid at Copper Kitchen (SWIGGY ORDER ID[protected] for Rs.327) through Swiggy.

Around 20:00 IST Swiggy Executive ARRIVED AT MY PLACE and told that he left food at Hotel BY MISTAKE and CHANGED HIS ORDER STATUS AS DELIVERED. Hence I contact Swiggy Help Center, first asked my address, then told to talk with executive, and finally, they told me to send mail to [protected]@swiggy.in
br...

I have ordered sweets and snack from Ganga sweets for Rs473 through swiggy. I have paid online Rs 473 via GPay and the money got debited twice from my bank account....

I am not able to receive the genie orders...

I start working swiggy 2019 jaise hi korona chalu hua mai kam nahi kar paya aur mera id deactivate ho gaya I like to work only swiggy no any companies bec love to work with swiggy please sir mera id open kijiye mai duty karna chahta hun thanku so much....

Hi i have placed 2 cakes from aburee le chocolatier, Kormangla from swiggy, 1 for my mom birthday and 1 for my sister. And in that 1 cake of my mom birthday was damaged alot from the bottom. I have raised issue with the customer care they saying sorry it happened we will give you 390rs coupon code. I said them i need full refund of my cake amount not the coupon, coz i have paid 800₹ for the cake and they offering me ₹390 coupon, i said...