Swiggy Complaints & Reviews

My Swiggy has been deactivated for no reason. I had been an active user and there were hardly any order cancellations. Also I had a good amount of Swiggy money added to my account. I have called and mailed the Swiggy support only to hear from them that my account can’t be re-activated. I still have no clue as to why my account is deactivated and what is the issue in getting it activated again. I just want my swiggy money back.

I have ordered my food yesterday night and the delivery guy has updated that is has been delivered. He is not responding to my calls and messages. He called me and told that he is not able to see the location and told me to give the otp. If he has genuinely ordered the food, then why his phone is switched off. I want you to take strict action against him and I want to talk to customer care personally. I want my money back.

Mere google pay account se 2 wrong transaction ho gye hai aapke swiggy account me plz refund my amount
1- 26585
2- 2658

Sir, my name is koushik.I am from Guwahati(Assam). Sir my swiggy DE ID is blocked.but I don't know how is it possible.please check my details and reactivate my account.
I kindly request you to please reactivate my account.

He came with my order and I had to pay 125 rs. for it. I gave 25 rs. Separate and a 500 rupee note and asked to return me rs. 400. As expected he said I donot have tge change. I asked him to get it from the shop which was just 2 steps away. He didnot and gave me rs. 390. I said that it is 390 only where is my 10 rupee. He then tried to confuse me by saying that keep your 25 rs. Aside and I returned from 500 which were then 365 and acc. To the maths that I know he was supposed to give 375 then. But he somehow said its done and went. Even I got confused for a min. And then tried to call him back but he went on. Then I voice called the no. Again and after listening he cut my ph. Which annoyed me. I then called again and said that you return my 10 rs. Or else I will complaint swiggy to which he started talking rudely and I must say very very rudely!! I donot have the habit of hearing people in this tone, afterall I am still a teenager. He then came back and asked me to come down. And then the way he talked to me, I should say fought was very much unexpected from anyone!! I order almost daily and nothing like this has happened before. I have many a times given 5-7 rs. Extraa when they say that they donot have the change. But this person was so much bad. He thought I am child and he could fool me. I then called my aunty and to her too he was very rude and talked in loud voice. He even said if youcannot calculate then don't order!! See I am not someone who will fight for 10 rs. But this was about the behaviour and the misleading act. I hope that you take a strict action against it and sue him. And also it's a request that you provide your people with enough change!

Hi, I ordered a box from Swiggy. I had to follow up with the swiggy team as they kept saying we cannot track your account at the moment, even the Delivery partner faced an issue as the help ticked raised by him didn't reach out to him when he was trying to make a call to me, I kept waiting for 1.5 hours and then I got half order. I ordered Crispy corn especially with the order but they weren't there. I am so disappointed with this service.

The help team didn't know what to do they said they are unable to reach the delivery executive either, I had to step out of my locality and keep a check as we two were unable to track each other. I am totally disturbed by such an experience. No assistance was provided neither to me by the help team nor to the delivery executive.
Even the order was sent half.

My DE I'd 688492 is temporarily blocked. I want to activate my I'd no-one is responding from swiggy office ahmedabad. Please help me with this.

I ordered crispy veg from swiggy( the restaurant was burger king) with extra cheese ( i paid extra for it) but received both burgers without any veggies and my extra cheese which i paid for (which is clearly not crispy veg but only just aloo tikki burger) i talked with burger king, they said maybe u received different order u can ask swiggy for help. I sent swiggy the photos, mailed them twice but they said they can't compensate me because...

Hi,

I want to complain that swiggy has charged me full after cancellation of my order order I'd[protected] and my one item is missing out of 2 item and still have to have cancellation charges, and as a courtesy we have paid 150rs for the one item we have received

please solve my problem asap otherwise you will lose ur customer

Thanks.
Vedansh Pandey

I was about to order the food but it was cancelled and amount has been deducted from my bank account.please let me know when I will get my refund amount .. [protected]@gmail.com

Order placed at 7:09 PM on Dec 11th was estimated to be delivered in 40 mins. It was barely picked up from the restaurant after an hour and immediately marked as delivered. It’s been 30 mins since then and I still haven’t received it and neither have is the “chat” option in the support section of Swiggy working. Need a refund since these are fresh cream pastries and such delayed delivery is not acceptable

I have placed an order with delivery instruction and mentioned a calling number, delivery agent failed to read the instruction and have cancelled my order, and Pravita was unable to help and was just copy pasting the rules

I am unable to place any on order on swiggy
And even I have taken swiggy subscription
My account is banned without even notifying and telling reason

Tired placing an order at KMS Hakkim Kalyana Biryani, Thiruverumbur worth ₹622/- on 10 Dec 2021 at 6:36:36pm. I got a message from the bank saying the money was debited but the order get placed. Also, I didn’t get any acknowledgment from Swiggy regarding the payment.

Swiggy has been charging me delivery fees even though they changed my plan from Swiggy Super to Swiggy One

My order amount is more than RS. 1000 but still i was charged RS. 32 as delivery fee, when i contacted customer care they did not resolve my issue.

Order Number: #[protected]

Please help me out...

Hello,
I want to complain about my swiggy order on 09/12/2021 around 8 pm
Order no-. #[protected]
2 items (2 jowar bhakaris were missing from my order which were worth 35 Rs each means total 70 Rs items were missing.I raised this issue with swiggy chat support, but they didn't help, they wasted my almost 2-2.5 hours and they just offered me refund of Rs 39 only ?
Why should I accept less refund ?
And they almost wasted my 2-2.5 hours without help and without issuing refund.
Also why should I accept lesser amount for my suffering due to swiggys mistake?

Please check the complaint chats, I had ordered food worth 500+, received uncooked food.
Refunded only 145

The item price was 190 and i was charged 205.

I am a frequently user of Swiggy in past i have a good experience . But now a days the service is worst. Everytime time i am getting different order what i placed and whenever tried to contact to customer service they did not provide proper solution .every time they said please mail to us. Pathetic service

Weekly pay out