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Swiggy Complaints & Reviews

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Updated: Jul 12, 2026
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663
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4586
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Swiggy reviews & complaints page 9

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V
vidhi21
Feb 15, 2022
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Order not delivered and refund also denied

Hi, yesterday I ordered with swiggy order number #[protected]
The delivery person neither called me nor he rang the door bell after reaching the delivery address. After 10 mins I received the message that your order has been cancelled. So I went out to check what happened. The delivery person was sitting there 1 block away. I asked him are you from swiggy, he mentioned i can't deliver as your order has been cancelled.
First...
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A
Avi Raj Sen
Feb 13, 2022
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Shift time change

Address: Kudghat Anandapally purba putiary south24 parganas West Bengal India

3month try swiggy connect from but no resolved my shift time changes, , ,
My I'd 455454
Zone-Jadavpur
Name-Tanmoy Mondal
Timing-4pm to 12am
Please urgent my shift time changes...
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63 other people found this review helpful
63 found this helpful
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M
Mahita Priya
Feb 10, 2022
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Resolved

Instamart payment done but no message of order placed

Bill of ₹168 was booked and payment was done through google pay, amount was deducted. But no message of order placed or tracking in the app...
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12 other people found this review helpful
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D
DrAvijit009
from Kolkata, West Bengal
Feb 2, 2022
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Wrong Stale Noodles received instead of Mix Rice

Address: Bangalore

Hello,

Dr.Avijit here.

My registered mobile number - +91 [protected]

Order ID :[protected]

Order Date : 2nd February 2022

Item Billed : Rs.257 post Card Discount
Paid via Card

I am having an awful disgusting experience with Swiggy, I have ordered two mixed chilli garlic & schezwan fried rice for my family dinner from Rajdhani Food Express restaurant...
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T
TransportPlann2
Jan 29, 2022
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Reactivating Swiggy Account

Dear Executive

My account was deactivated in 2018-19. The account is registered with the mobile number: [protected].
Mail id: [protected]@poornima.edu.in

Kindly activate my account....
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V
virendra kuirl
from Ghumarwin, Himachal Pradesh
Jan 4, 2022
Apr 25, 2024
This thread was updated on Apr 25, 2024
Resolved
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Shift change

Address: Room no 315 prince park building Sion dharavi Kala killa

Hii I m swiggy delevery partner I'd no 1211384 I want change a sift but not getting any response but I tweet to swiggy there are Mr vin said u can join a part time sift and swiggy team detail share a soon but now chat in twitt so there are available Mr adit they by miatakely said u u r sift change after one month can u resolve this issue...
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249 other people found this review helpful
249 found this helpful
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T
tanush sharath
Dec 28, 2021
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Not able to log in to my account

I'm not able to log in to my account. It says " too many log in attempts detected on this device. Please log in from an account used earlier" despite entering the correct OTP...
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R
Ramesh giri Goswami
Dec 14, 2021
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Payout related issue

Address: Banglore
Website: www.swiggy.com

Swiggy company ne mera 29 November se 5 December ka payout nahi diya hai please help me...
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V
Vijay2642
from Chennai, Tamil Nadu
Dec 10, 2021
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Charging Delivery Fee for Swiggy One plan

Website: www.swiggy.com

Swiggy has been charging me delivery fees even though they changed my plan from Swiggy Super to Swiggy One

My order amount is more than RS. 1000 but still i was charged RS. 32 as delivery fee, when i contacted customer care they did not resolve my issue.

Order Number: #[protected]

Please help me out...
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C
Chaubey Baba
Dec 6, 2021
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Zone change

Address: Indra nagr rupa devi pada no 2
Website: Change zone

I am Rohit chaubey mai 1week se g from bhr rha hu koi response nhi aaya hai abhi tak hub me jarha hu to bol rhe h g from bse hoga pr tha se kuch nhi horha h plz change the zone...
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A
akhilthenair31
from Noida, Uttar Pradesh
Dec 4, 2021
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Daily payout issues

Address: Main road,gautam budh nagar noida sec 57
Website: www.swiggy.com

Actually I am not able to get my daily payout for the date of 26 November Friday 27 November Saturday 28th November Sunday the total amount goes for 435 rupees and I haven't received yet to my bank account or to any other wallet...
Kindly i need a phone call regarding the same because its been more than a week and trying to get this problem solve but I am not getting any response from their side and I am really having a very tough...
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S
Siddhi Karwalkar
from Mumbai, Maharashtra
Nov 25, 2021
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Resolved

Payment done but order not placed

I just completed my payment on swiggy instamart but my order was not placed. Please solve this asap...
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6 other people found this review helpful
6 found this helpful
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S
Sharan_jam
Nov 23, 2021
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Swiggy delivery order number

I placed an order today at 4:20 pm. The same was taking 57 minutes to deliver. Hence was canceled. The complete amount was deducted as cancellation charges. This whole process took less than 5 minutes . They are not offering a refund or food delivery...
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V
varun thimmaiah
Nov 19, 2021
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Coupons offer declined while payment

Once the coupon is applied there small discount and total payable amount is subtracted with discount amount, but when we choose the payment mode, it reflects the original amount.Either im seeing this wrong or doing something wrong or you guys need to get this right.
Instead of giving false coupon offers you could play being genuine with the customers....
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P
prabastephan
from Mumbai, Maharashtra
Nov 7, 2021
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Resolved

Food issue

Hi Team,

I’m ordered (9:51 pm ) sundar chettinad restaurant for
11:07 I didn’t get delivery I chat with Swiggy assist they said we will assign after 11 clock he said there is no delivery partner would you like to cancel I’m really fed up this service actually am very hungry and outside rain also, Incase they said before 10:30 don’t have issue I will go and buy but he said 11 clock all food shop are closed near...
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1 other people found this review helpful
1 found this helpful
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S
Swaroop43879
from Hyderabad, Telangana
Nov 3, 2021
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Unable to login with my register number

Website: Swiggy.in

I am unable to login to swiggy application with my registered mobile number [protected]

Getting an error message as a mobile number has already been used in the last 6 months.

All my payment methods are registered with this number and I have tried uninstalling and reinstalling swiggy app and even I have performed factory data reset on my phone still the issue is same

Requesting you to please fix...
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44 other people found this review helpful
44 found this helpful
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N
Nitika Grewal
Oct 29, 2021
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Resolved

Order not placed, payment deducted from account

I orderd something, amount is deducted from my account but order is not placed, first of all they have no any costumer care or helpline number so if someone have problem how can they contact, and when I contacted them through message, they didn't take any further step, they said contact to concerned bank, but I have already paid, how bank is responsible in this....
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21 other people found this review helpful
21 found this helpful
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R
Raju Govindapuram
Oct 21, 2021
Oct 17, 2023
This thread was updated on Oct 17, 2023
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Resolved

Not received Payout

Address: Kompally

Sir,
I'm raju Govindapuram
3Days Payout Not Received to Me
[protected]
[protected]
[protected] Date of payout...
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13 other people found this review helpful
13 found this helpful
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P
Pranavi Bandari
Oct 14, 2021
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Swiggy instamart

I placed an order at swiggy instamart at 11th October. I didn't receive three items of worth Rs.550 then i did raised a complaint at swiggy help center and even e-mailed them @supportswiggy but none of them did respond to my concern. I'm only receiving emails saying wait for 6hours but it's been more 72hours till now. Worst customer service...
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29 other people found this review helpful
29 found this helpful
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N
Nikhil B Waddar
from Bengaluru, Karnataka
Oct 11, 2021
Jul 24, 2025
This thread was updated on Jul 24, 2025
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Resolved

My Swiggy delivery ID is been temporarily deactivated.

Address: 6, AVS Compound, 80 Ft Road Ejipura, Koramangala, Bengaluru, Karnataka 560047

I had joined swiggy last year, due to an accident my leg was injured and I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after one year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1348595 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide...
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517 other people found this review helpful
517 found this helpful
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