Claimed

Swiggy Complaints & Reviews

1
Last updated Apr 22, 2024
Complaints 5048
Resolved
645
Unresolved
4403
Quick Links
Statistics
Share
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Swiggy
Customer Service Contacts

Swiggy Phone Numbers

Phone
+91 80 6746 6791
1506
862
View all Swiggy contacts

Swiggy Website

Swiggy Head Office Address

Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road
Bengaluru
Bangalore District
Karnataka
India
560029

Swiggy reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vickyb705
from Bengaluru, Karnataka
Jul 19, 2023
Report
Copy

Delivery of stale good and item was stinking

Address:Bangalore

Hi Team,

I ordered 5 Quantities of food item ( Rabdi) on July 18th 2023. As soon as we opened the packet of sweet it was tasting so badly and stinking. I ordered Rabdi because my wife had her fasting on Tuesday, and this was really frustrating to have such kind of food delivery. I did raise complaint to swiggy and they straight away denied stating that we cannot process the refund. I never expected such kind of pathetic demonstration...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad

Date: 17th July 2023
Order number[protected]
I have ordered cake to my Doctor friend and below are the details. Today morning, I came to know that he has not received. I don't know whom it was delivered. I request you to kindly check and let me know the details.
ORDER #[protected]
1 Item, Rs.640/-
CakeZone, H.No.2-23-269, Plot no 408, HMT Sathavahana Nagar Colony, Hyderabad
Order delivery boy KANDI...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavanishankar D
from Chittoor, Andhra Pradesh
Jul 18, 2023
Report
Copy

Missed One Item From My Order

Website:www.swiggy.com

I have ordered today's lunch from one of restaurant in our surrounding & I received my order I noticed one item is missed in that order. I tried to contact delivery boy but I'm unable to contact him after that ( I contacted restaurant and explained about missed item they said delivery boy missed item here send him and collect order).

( I Sent a mail To Swiggy About This Issue But no response. & I Received Mail Like This. )br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya1017
from Katihar, Bihar
Jul 17, 2023
Report
Copy

Given non veg food

Address:Shiv mandir chowk , naya tola

I have ordered veg food form swiggy but they gave me non veg food and when asked for replacement or refund, they only agreed for 74 rupees coupon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aghil C sudheer
Jul 17, 2023
Report
Copy

Delivery | My food is not delivered | 5hours

I ordered my food from KERALA PANOOR restaurant near bellandur, Banglore, and i saw the status that delivery agent took my order and he was in the way in my swiggy app. I waited more than 5hours to get the food still as of writing [ 00.35AM ] the food not delivered and i chat with swiggy agent he did apologise for the incident but i don't want that apologise because my wife waited more than 5hrs for the food and she slept without eating....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yatra customer care helpline number 7318-608-496 all problem solved
Jul 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll-Free: 091551~49978 (Online complaint

Address:Mumbai

I Have made the payment for swiggy froms Google pay order I'd :[protected] the amount 188 rs is debited but order is not placed....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hrushikesh Rajendra Sathe
Jul 14, 2023
Report
Copy

Money debited from account order not placed

I Have made the payment for swiggy from Google pay order I'd :[protected] the amount 188 rs is debited but order is not placed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhilakanarendra
from New Delhi, Delhi
Jul 14, 2023
Report
Copy

Swiggy delivery Account deactivated without any proper problem

My relative was doing deliveries through swiggy delivery application and suddenly his account was deactivated, he is not tech savvy and is really scared because he thinks that he has lost his only source of income.
The incident happened on 14 July 2023
It's our polite request please help 🙏🏼...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Divyanshu1111
from Bhopal, Madhya Pradesh
Jul 14, 2023
Report
Copy

Money will be paid but order can't accept

Money will be paid by my account but order can't accept.Please do something.
Name-Divyanshu Kumar
Mobile No. -[protected]
Adress-8no, Rishipuram 3, Bhopal, Madhya Pradesh, 462022, India
UPI Ref No.[protected]
Payment through Paytm (by Fedral Bank)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddharth8
from Jagdalpur, Chhattisgarh
Jul 13, 2023
Report
Copy

Spillage issue all curry out

All food gone out of the box I also complaint against it through app and forwarded email to swiggy issues but no comments plz initiate a refund and look though the matter.

My Order No:[protected]
Siddharth Chopra...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddharth8
from Jagdalpur, Chhattisgarh
Jul 13, 2023
Report
Copy

Spillage issue all food gone out of the box

I registered muly complain though app and also forwarded a message to swiggy issues no refund no comments plz provide my refund
My order details
Order No:[protected]
Siddharth Chopra...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akabhishek
from Allahabad, Uttar Pradesh
Jul 13, 2023
Report
Copy

Swiggy ID temporary blocked

Address:Allahabad

Sir please help me my swiggy ID is temporary block I am a rider for swiggy delivery partner please help me my ID active and place support me sir I have problem to the survive money and please sir help me to the active my ID...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayesh Agarwal 1
from Surat, Gujarat
Jul 10, 2023
Report
Copy

Swiggy Genie delivery guy stole my goods

Address:Surat, Gujarat

Booked a delivery on July 2, 2023
Order No. #[protected]

Sent a fruit basket and 2100 cash by swiggy geni, the delivery guy delivered the fruit basket but not the money, says the money fell somewhere. And swiggy is doing nothing about it, saying they don't insure the delivery, they only connect the delivery guy with the person who wants things delivered and hold no responsibility if anything goes wrong with the delivery....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
diff_2013
from Pune, Maharashtra
Jul 10, 2023
Report
Copy

Incomplete order delivered - repeat instance

Today I placed an order on swiggy for paratha with chole as choice of dip from Mothers kitchen Vishal Nagar Pune.
This is second time it has happened with this restaurant.
Instead of chole they included plain curd in the parcel.

I contacted swiggy and they have promptly issues me partial refund.
However the reason for this post is to bring it to their attention that such instances are happening repeatedly.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M p reddy
Jul 8, 2023
Report
Copy

Worst quality mangoes

Address:Pune

Today i have received damaged mangoes..i asked for replacement and they denied it.white worms are present inside the mangoes...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Páwan Kumar
Jul 7, 2023
Report
Copy

I change my IFSC code in swiggy delivery partner app

Address:Shaila Towers - J1/16,1st Floor, Salt Lake Bypass, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I'll call swiggy office for this complaint but can't pick up my calls...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
vishal_kamath
from Pune, Maharashtra
Jul 7, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
Report
Copy

Prepaid order not delivered

Address:Pune - PCMC

I ordered grossary from Swiggy Instamart worth Rs. 4854/- on date 6th July 2023 and it was prepaid done.
After placing order initially it showed dispatched for delivery, but after sometime the order status in app changed to Delivered which is not the case. We contacted the team via the help option in the app but no one resolved my issue. No refund, no delivery nothing. I even shared the delivery person name but was of no use. The delivery...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ritupa
Jul 4, 2023
Report
Copy

Swiggy guy stole product after payment

Website:swiggy

Swiggy guy stole product lied to us took more payment even after complaint didnot receive much help,
got the evidence of him spealing
[protected]
Bijay Kumar behera

the delivery guys name and number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anku6
from Bengaluru, Karnataka
Jul 3, 2023
Report
Copy

Regarding poor raw uncooked food

Hello I ordered 2 box of aloo paratha with curd
. I received uncooked raw aloo paratha with very poor quality. It was like flour dough taste can't even eat 2nd bite of it. Aloo paratha was not Cooked it was uncooked and raw....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhaskarupadhyay
from Jabalpur, Madhya Pradesh
Jul 2, 2023
Report
Copy

Insect inside food

Address:Jabalpur

I ordered a Thali From swiggy. I found an insect inside my food. This kind o[censored]nhygienic services is not expected by swiggy. I need compensation for all this mental agony.
When i complained the same to swiggy. They provided half the amount of the thali as refund. I need full refund and compensation for this health carelessness....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy