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Swiggy Complaints & Reviews

www.swiggy.com

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Updated: Aug 10, 2026

Complaints 5254

Resolved

663

Unresolved

4591

So far, so good. Swiggy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Swiggy will keep up the work and continue to help more customers with their concerns even better 🤝

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Swiggy reviews & complaints page 6

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Address: Renigunta

I ordered one mutton biryani in swiggy, paid 318 rs but i received wrong items and also smells of food immediately I complain swiggy customer care but is not responding also is not explain message chat what is this not responding there is throw me 48 rupees in my account what is this what I am asking what is saying please note this one I want justice...

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I placed an order on Feb 17th and it was a pre paid order. The amount got deducted but the food was not delivered to my flat. I have evidences to show the delivery boy has not entered my block.

I want strict action to be taken against the delivery boy And i need my money back

He did not deliver it to the right address and am facing the consequences.

I wrote couple of emails to swiggy but of no...

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I have ordered cake in swiggy on 1st feb it is in cod. i asked delivery boy to take by cash but he asked to do by paytm and i have sent in paytm but the amount sent in paytm are in process. Again i did payment in swiggy app. i asked to delivery boy to give the number if the amount credited in your account sent it back but delivery boy did'nt given the number he said if it credit i will sent. next day the payment made in paytm was successful....

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I am writing to bring to your attention a grievous matter of dissatisfaction and poor customer service experienced with the popular food delivery service, Swiggy. Despite my repeated attempts to resolve the issue, the company has failed to provide a satisfactory resolution, prompting me to seek your intervention.

Details of the Incident:

Order Information: Anniversary cake

Date of Order: 17/01/2024br...

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I recently went to local cafe connaught place Delhi. Upon the payment they refused to accept the payment from swiggy dine out and mentioned that they have to pay some commission to swiggy if they accept the payment from this mode.

However I being as a customer is allowed to make payment from whichever source I want. If I would have make payment from swiggy dine out I could have saved 10, 000. Even I raised this to swiggy but...

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Address: Cochin. Vytilla .

Please see the attached bill for food ordered through Swiggy, today at 1.15pm.
When ordering, the information was the food would be delivered at 2.00 pm.
It reached at 3.00 PM.
The delivery person picked up a call at 2.20 and cut the call.
When he called at 3.00 pm, I canceled the order and asked him to take it back.
The distance from Vytill to my house is 4 km.
It would take a maximum 10 minutes...

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Maine kal 8 tarik ko 373 ka kaam Kiya jisme sare online order the but Aaj sirf 67 rupees hi deduct hue na payout recieved hua...

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Address: Arihant Amodini, Sector 24, Room No.2203, Plot No.4, Phase 2, Taloja, Navi Mumbai, Maharashtra 410208

My Name: Jithu Krishna
My Phone No.: [protected](My Swiggy account have been registered under the same credential as well)

Swiggy Order ID: [protected]

On October 18th at 11:53 PM, I placed an order on Instamart through the Swiggy Application worth Rs.1031/- I ordered a total of 11 items of which 5 items were missing(Items worth Rs.763 were missing from this order). This was confirmed by the Swiggy...

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Address: Swiggy food services

Website: Swiggy

I am writing to bring to your attention an issue I encountered during my recent order through the Swiggy platform. I am a regular customer of Swiggy and have always appreciated the convenience and quality of service provided by your platform. However, on 8th October 2023, I had a disappointing experience with my order (Order Number: [protected]) due to overcharging on the MRP of the item.

Upon reviewing my invoice and cross-checking...

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Address: No.55, Sy.no. 8-14, I & J Block, Ground Floor, Embassy Tech Village, Outer Ring Road, Devarabisanahalli, Bangalore -560103

Dear Sir/Madam,

Namaste,

This is with regards to my Swiggy Instamart Order number [protected] which I had ordered yesterday night .

I have been a loyal customer of Swiggy and hence I am unhappy and Furious about the negligent approach by the Local Instamart stores regarding the delivery of my order .
It was late night at around 11 pm that my 4 year old Son wanted to have some Fruit...

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I am writing to raise a complaint against Swiggy regarding an incident that occurred during my recent food order. On August 16th, I placed an order #[protected]. on Swiggy. However, for some reason, I had to cancel the order before making the payment.

To my surprise, I received a notification later stating that I had a pending payment of Rs 407 for the same order. Despite multiple attempts to resolve the issue by contacting...

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Address: 204 house number, 3rd cross, weavers colony, Hospet

Website: www.swiggy.com

Hi Swiggy,

I placed the order[protected] and the order #[protected] and the order was not deliverable on time and I contacted customer care and reported issue and the agent (01) tried to call the Delivery agent and the restaurant people was not responding to the call. So agent (01) raised a complaint and assured that if the order was delayed the compensation will be issued.

After 5-10 mins, I got an another...

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Address: 6Th Floor, Capital Towers, Nungambakkam High Rd, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600006

Hi Team,
My name is Nagadinesh and I joined Swiggy in 2019. I worked in Swiggy for more than a month but I didn't get my salary for the 1st month I joined and so I reached out to the local hub to discuss this issue as I was mentioned at the time of joining. And my hub manager had mentioned me that he will assign me COD orders so that I can use that floating cash for my petrol until I receive my salary. And still there was no update...

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Address: Swiggy bangalore (Food Delivery app)

Website: www.swiggy.com

Hi Team,

Order ID:[protected]

I have made a order from swiggy on 23 Jul 2023, at 9:53 PM from Pizza Hut restaurant. As pizza hut is a known brand i had a confidence that the food quality will be appropriate and they will maintain it as well.

But my experience was shocking as I received uncooked BLAND food, which is totally opposite of what I have experienced during dine-in in the restaurant....

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I ordered pickup-drop from swiggy genie, the parcel collected correctly, however, even after selecting correct drop address on app, app picked wrong location on map though in written address was also there, swiggy person went to wrong address and i had already paid money on portal, but due to wrong location drop, i had to again pay to swiggy person from wrong address to correct address so refund my money.
orderid:[protected]br...

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Address: Mumbai

I Have made the payment for swiggy froms Google pay order I'd :[protected] the amount 188 rs is debited but order is not placed....

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Address: Surat, Gujarat

Booked a delivery on July 2, 2023
Order No. #[protected]

Sent a fruit basket and 2100 cash by swiggy geni, the delivery guy delivered the fruit basket but not the money, says the money fell somewhere. And swiggy is doing nothing about it, saying they don't insure the delivery, they only connect the delivery guy with the person who wants things delivered and hold no responsibility if anything goes wrong with the delivery....

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Hi

My onboarding I'd 73046716
My outlet I'd 718564
My outlet name Home cuisine
My mobile number [protected]

I am facing issue to getting order on my outlet it's showing your outlet is disabled by swiggy contact POC team

I reached many times swiggy customer support but they repeat same answer
Your outlet will be live in 3 hours it's been last 4days

They...

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Address: bangalore

Hi team,

SWIGGY IS INSANE!!

Since i'm a huge fan of Cheesy items, I happened to place the order around 12;00AM for Cheesy chicken popcorn and chocolate mouuse from easy bites EMPIRE
ETA was given 12/40AM, waiting for my dinner- i received my orderby 1 AM without chocolate mouuse-
And the item which i received was cheesy chicken popcorn, where i couldn't see a drop of cheese- since it was delivered...

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Swiggy had suspended my swiggy account with any warning and any kind of reason
I did not made any false order
And the had suspended my account
There is some swiggy money left in the wallet and i can't use
When i try to ask what's the main reason
They didn't speak the single word about suspension
The always said email use
And i had done more than three emails but they didn't respose
And...

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