Swiggy Complaints & Reviews

DE ID:- 8250251
Name:- Boby mathew
Phone no:- [protected]
My last week (18 th march-24 th march)
Payout is pending. I didn't got my payout. Please resolve this as soon as possible

I ordered some beverages in railway station but swiggy delivery partner refused to come so i told him come in entrance near the ticket window where all vahicle are allowed to enter and there is no need to park. Butter the delivery partner was strongly refuted to move from shop and support centre also support him and cancelled my order and charge me full of my order amount. So i just ask support centre to show me where you mentioned that that swiggy is not delivering order in station or near the station. Atleast you need to say us where's your rule is mentioned and also you didn't popup me that before ordering. It's our rights to know that but support centre agent is not providing this and continuosly saying it's non refundable so don't try this.
I don't know what is wrong but i think this trending hashtag is perfect for them #looteraswiggy

I ordered this today from instamart of swiggy. But sorry to say that the order was not delivered properly. It was completely melted and what we received was liquid form of Kulfi. Is this the way you deliver the order. This was in the afternoon and care should have been taken care.
Second "NIC Coconut Ice cream"
the quality was bad. instead of tender coconut, grated coconut was used in the icecream

Hello sir/ madam
Mere de I'd 2322683 Jo ki permanent deactivate show ho rha plz reactivate krdo

16 March ko mujhe wrong action Aya tha selfie ka auske bad Maine koi galti ni ki ek vaar warning ayi hor maine apni galti sudhr li fr I'd deactivate krne ka kya mtlb hai agar m baar baar galti krti toh I'd deactivate krte ek vaar warning di auske bad koi galti v ni hoyi fr apne nazez I'd deactivate krdi

Plz reactivate my I'd
I need work I am suffering from a lot of financial problems

I have ordered a chiken triple rice worth ₹ 259 from Swiggy for my dinner at around 9 pm. But the Swiggy delivery person had instead delivered me chiken noodles of less value and can’t be consumed as a meal. I have talked to the customer care of Swiggy as well, but they didn’t provide any resolution.
This is clearly a case of cheating. ( providing wrong item of less value and no use and charging the full money)

I am unable to login to my swiggy account which is a food delivery app.its showing that multiple logins by this device try with previously registered numbers but I have login with only two numbers and now iam try with the previous one only.
So kindly resolve my problem....

Order id _- [protected]
delivery partner - sonu bairagi

26 feb 2:22 am

order not recieved.
delivery guy is complete fraud did not recieved the order no help from swiggy suporrt no refund was initiated . i lost my money

soumya nahar
customer

Sar my I'd parmanent block open my I'd 121605

I ordered one mutton biryani in swiggy, paid 318 rs but i received wrong items and also smells of food immediately I complain swiggy customer care but is not responding also is not explain message chat what is this not responding there is throw me 48 rupees in my account what is this what I am asking what is saying please note this one I want justice...

I RECEIVED 3 DIFFERENT ITEMS FROM MTR KHATTA MEETHA POHA IN MY LATEST INSTAMART ORDER
MY SWIGGY ACCOUNT RELATED PHONE NUMBER IS [protected], NAME ASSOCIATED WITH THIS ACCOUNT IS SANDEEP
PLEASE GIVE ME A REFUND
WHEN I GO TO HELP SECTION IT DOESNT GIVE ANY SOLUTION JUST SAYS CONTACT EMAIL SUPPORT
When i contact email support they deny the refund or replacement, this way swiggy has frauded me in the past also with another instamart order when i had ordered britannia toast packets which were completely open when I received them

We have ordered lunch (Order No.#[protected]) on 19th Feb, 13:30 Hrs from Udipi Gardenia through swiggy app in Bnaglore. We are returning after my Mother's funeral. The total cost paid was Rs. 761. The delivery boy named Tapendra Rawal was assigned. Our train reach KR Puram and we got down including my son (10 yrs) looking for food, then I called the delivery boy, he said some traffic on his way hence delayed, said he will reach in 8 mins, but even after 30 mins he didn't reach, then I have called him again[protected],[protected], then after a long ring he said some accident on his route and disconnected the call. Then I contacted the swiggy customer care ([protected]), but the staff told, she will do the needful, but no reply or call from her till 14:30 and after so much drama, I received a message at 14:07 Hrs that my order was cancelled with a refund Rs.0.

Please do the needful in returning my money.

I have all the photos for evidence which I will share with in any public forum.

Thanks
Gokul

The delivery agent scammed me
I had ordered fried noodles from imperial hotel on Feb 27th, 2023.I paid delivery agent 229 rs online via upi.He claimed that he didn’t receive the amount, though the amount clearly was debited from my account.I showed him too but he refused to accept that he had received the money and ask me to pay again.I told him, there might be an issue on his app but he refused to leave.I again had to pay him 229 rs via upi.He also claimed in case the amount comes swiggy will refund my money back.It has been 3 days, swiggy is not refunding my money at all.I had complained on 27th February, to customer care and they acknowledged and reassured that I will get the money.I didnt receive yet.So i again tried to connect to customer care.The customer care agent whose name was Ekdisha, was highly stupid and uncooperative.She told me that I cannot ask for resolving this issue as 24 hours had passed.She also asked me for screenshot of my voice talk.I argued to connect to Supervisor, who too asked me for details and later verified it.He assured I will receive the refund in a day.I haven’t still received it.They are hiring goons who intimidate us to pay for an order already paid by spinning stories and their customer care is most unpleasant and unprofessional. They just dont want to work.I will demand from Swiggy management, that if a customer has an issue, then they must resolve it within 24 hours.If they cannot resolve it, then they cannot fix a deadline of 24 hours for us and blame the customer for raising the issue again.229 rs is hard earned money, and its my right to get my money back.Why should I pay the price for a criminal they hired, who is fooling and extracting money from innocent customers?Its such a big platform and they are reluctant to refund 229 rs!God knows, what would they do if the amount is higher.

I have ordered 2 T.roti and Paya shorba from the above mentioned restaurant using swiggy app on 26th Feb 2024. I received only one Paya shorba and roti packet but I've been charged for 2. When I saw that the item was missing, I called the delivery executive and he informed us that he was only given 1 item and that he didn't know about the missing item. Then I reached out to the customer support and I was chatting with a bot as swiggy doesn't allow us to talk to a real person for any issues. All they could respond was that they can't do anything in this case and that I've to reach out to a specific email to get further assistance. So I did. I did reach out to the swiggy team via email and provided them with all the details and screenshots and every other possible evidence that would be of help. Even after providing sufficient evidence that proves that I have not received the item, they still responded back saying that they can't provide any refund or anything else and I just have to leave a feedback on the restaurant's page.
Now I'm seeing that many people online are facing this issue with swiggys scam. I'll not stop posting about this until I get a resolution

I ordered Paneer Tikka Bowl from 'The Good Bowl' restaruarant Shastri Nagar, Santacruz West, Mumbai via SWIGGY ORDER #[protected] Dt: 23/02/2024 8:41pm. The food turned out to be very pungent and paneer was uncooked due to which I felt sick with severe gastritis. Upon contacing Swiggy with all details they denied to support any further. Please arrange complete refund of the order, take strict action on Swiggy and the restaurant so that they stop repeating such mistakes.

I ordered chicken 65 2 boxes with that complementary black forest cake is given in bill but that item is missing.

Delivery boy name Bantu Siva, he first didn't delivered product at location but message came delivered so I thought product was delivered at location where my parents live so I rated four stars, later they called me and said product didn't came or no phone call has came so I again raised complaint in swiggy they gave me executive number when I call them he said they are not lifting and I went for product and take by me at other location in black forest cake is missing he says that four seasons has not given but in bill it is typed

I placed an order on Feb 17th and it was a pre paid order. The amount got deducted but the food was not delivered to my flat. I have evidences to show the delivery boy has not entered my block.

I want strict action to be taken against the delivery boy And i need my money back

He did not deliver it to the right address and am facing the consequences.

I wrote couple of emails to swiggy but of no...

Date of the Incident: 18th Feb 2024
Order Details:
Order No #[protected]

Requested for:
Tangy Paneer Tikka Sandwitch from Subway
Bread: Multi Grain Honey Oats
Add on: Cheese and Toasted

Delivered:
Tangy Paneer Tikka Sandwitch from Subway
Bread: 9 Grain Wheet
Add on: Plain (NO Cheese and NOT Toasted)

Response From Swiggy partner:
We are providing Rs.50/- as compensation for your concern

Desired Solution:
1) I requested to replace the order with correct product
2) Send a delivery partner and collect the delivered food and return my full amount

Note:
1) I informed to your customer care representative as you are forcing me to eat whatever you delivered and providing a small token of refund for your incompetency to deliver the correct order.
2) I clearly informed your customer care representative through call am throwing out the whatever the food is delivered into dustbin.

Photos: For clear photos please check the chat history with your representative

Why bother reporting problems to Swiggy right away when all they do is send us canned responses saying they can’t do anything.

Request Received - order issue (I have received bad quality food) for order #[protected]. Spoilt and unfresh, wasted time and money writing to swiggy. They have a policy of saying no to everything. Please straighten them

I had ordered from Chainess, Agra. Swiggy delivery man called us, he was at the wrong address. I tried explaining to him but he didn't understand. Then I kept calling him and he didn't take the call. After 50 minutes I get the message that my order is cancelled and my order amount was cut. It was not my mistake. Please call me on [protected].
R.D.Bhargava

My id was blocked a year ago due to I was in critical condition how can i inform to my re lead after a month I got cured a month ago and i saw id blocked help me please my registered number is [protected]