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Swiggy Complaints & Reviews

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Last updated Apr 22, 2024
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Swiggy reviews & complaints page 13

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M
madhavi FitzHerbert
Jun 18, 2023
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Someone else using my account

I have been getting invoices in my email about orders I did not make. I have only used swiggy while visiting India, I am currently in the uk. I am unable to log into my account as I don’t have my Indian number phone with me anymore. I can’t get in touch with swiggy either. I would like swiggy to stop these orders. My email address is [protected]@gmail.com...
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Subapriya T
Jun 15, 2023
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Getting bad quality food and missing food

Address:Rathnamma Layout,Achari Buliding, Electronic City Phase 11,

I ordered two items in swiggy but I didn't get one item and the another item I get is very old and coming bad smell..I complaint in swiggy costomer support and they said give a coupon worth 30 rs I booked in 401 rs total .. didn't get item and they are not willing to refund my money.....
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Bala திருநாவுக்கரசு
Jun 15, 2023
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Regarding outlet disable

Hi

My onboarding I'd 73046716
My outlet I'd 718564
My outlet name Home cuisine
My mobile number [protected]

I am facing issue to getting order on my outlet it's showing your outlet is disabled by swiggy contact POC team

I reached many times swiggy customer support but they repeat same answer
Your outlet will be live in 3 hours it's been last 4days

They...
+1 photos
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V
Vivan Mungra
Jun 14, 2023
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Rude behavior from delivery partner, worst experience

Ordered food from swiggy online, just to confirm the order, called the restaurent owner and got to know that the order has not been picked up and the delivering partner is telling that i have picked your parcel, now dont call me again and again. very very rude behavior from the delivering partner and also spoke some rude language. Strict action to be taken from swiggy. Now cant trust the swiggy that whether delivering food from the authorised...
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T
Tovi
from Chennai, Tamil Nadu
Jun 14, 2023
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Two times amount debited for order#169473670972

We ordered cake on June 10 with Order ID Order#[protected]. First, we used food card for payment.It showed that the transaction was failed. So, we again used debit card and done the payment. But amount debited from food card and debit card also. That means, two times amount was debited.
Here, I have attached the image of Order details and amount debited message.
Kindly check and refund the amount....
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S
Jun 13, 2023
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Temporary deactivate

Address:Jalandhar

My I'd temporary deactivate 1889934 why not my id...
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Sonu Digital
Jun 12, 2023
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Swiggy food delivery account temporarily deactivate

Address:dhanbad katras

स्विग्गी फ़ूड डिलीवरी अकाउंट टेम्पोररीलय डीएक्टिवेट कर दिया गया है सर किर्पिया मेरा id चालु कर दिया जाए सर id 1845136 धनबाद कतरास जोन...
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N
Nayna3108
Jun 11, 2023
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Missing items, Quality and Quantity issue

I have ordered a ton of times from swiggy, many at times i have received wrong items or missing items n most of the time quality being the issue, leakage and quantity issue
All of these issues i have faced, being a outstation student I have spent a lot to curb my hunger and when faced with such issues i always filed a complaint but the response which i received is not what was expected from them.
Whenever i file a complaint...
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Niteeshkumarm
from Bengaluru, Karnataka
Jun 9, 2023
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I ordered food in swiggy they marked it as delivered but they have not delivered the order

I ordered food in swiggy they marked it as delivered but they have not delivered the order. I ordered chicken iguru in swiggy. Delivery partner not delivered the order and they marked it as delivered. My money got wasted and time also wasted. Please take necessary action on this....
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Address:inida

An order was place on swiggy from restaurant called Chowman. The restaurant missed an item callen "drunken chicken". We complained immediately the moment we realized while opening the parcel. there has been absolutely no response from Swiggy since 02/06/23. I would like a refund for the food not sent and compensation on lack of customer service.
order Id: Swiggy[protected], token no: 107, Bill no. 10296/KD

This is...
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T
TajinderKR
from Mumbai, Maharashtra
Jun 8, 2023
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Swiggy Delivery Partners' Misconduct

Consumer Complaints
Mumbai
Maharashtra

Subject: Formal Complaint Against Swiggy Food Delivery Company and Its Delivery Partners

Dear Sir,

I hope this letter finds you in good health and high spirits. I am writing to bring to your attention a recurring issue I have been facing with Swiggy, a popular food delivery company, and its delivery partners. The purpose of this complaint is...
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Pratyusha Barman
Jun 7, 2023
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Not delivering the order

Address:Oven Story , Garia

It is to inform you that my order has been cancelled after making us wait for almost 2 and half hours. We have ordered pizzas from Oven Story nearly around 9:00 pm and it's 11:30 when we were informed about the order being cancelled. It is also to inform you that a token of apology wont work in this case, I m highly disappointed with this kind of behaviour and disgusting services from Swiggy. Making sure that it reaches to more people. This...
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V
Varun888
Jun 4, 2023
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Incorrect product delivered

I ordered for plain mixed dry fruits but got mixed peri peri dry fruits delivered. I am facing regular delays in orders recently. The customer care is so poor that they parrot repeat their predefined response. I wasted over Rs.500. Fed up with swiggy. Zomatp is much better....
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Lucifer_devil
from Dehradun, Uttarakhand
Jun 4, 2023
Jun 5, 2023
This thread was updated on Jun 5, 2023
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Amount get debited twice on payment upi

Address:Dehradun

I haven’t received my refund back on my instamart order and i hot debited twice one from paytm app and another one from Gpay...
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Poojitha k
from Hyderabad, Telangana
Jun 3, 2023
Jun 5, 2023
This thread was updated on Jun 5, 2023
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Melted Icecream - quality issue

Address:Hyderabad
Website:www.swiggy.com

I ordered Amul frostik from Swiggy instamart on 03/06/2023. The icecream was delivered in a fully melted form as if it was stored at room temperature for a few days. Even after contacting customer care, they say they won't give any refund. It is an unfortunate circumstance but are refusing to take responsibility that the instamart staff failed to store food correctly. Does Swiggy think people are dogs by sending such food. This food shows...
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A
Aftab gajjan
Jun 2, 2023
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Id login problem

Address:Govandi mumbai maharashtra

I have working in one restaurant as delivery boy the owner have hired personal restaurant delivery boyz then I have work for 1 month then I leave and i remove my id from swiggy then I login every day but this app is showing like this...
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A
Adit Sharma
from Delhi, Delhi
May 28, 2023
May 29, 2023
This thread was updated on May 29, 2023
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Unable to login using my own phone number

Website:Swiggy.in

I am unable to login to the app, it keeps showing too many login attempts. What I request is for this to be reverted back and at least should have given any warning or anything. I should be allowed to login to the app....
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M
Mysterious Soul
May 28, 2023
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Food got wasted Give My refund

Address:Kolkata

Food package was spilt and food was all over the package all got wasted shameful and food is too spicey horrible...Everything got wasted refund my money disgusting swiggy moreover customer care doesn't care...
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D
Dazzling Day
from Lucknow, Uttar Pradesh
May 27, 2023
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Liar customer executive Mohd. And pathetic service by Swiggy

I have given one order for 1 Veg biryani from Biryani Blues through Swiggy. I have received the order more than one hour late and the food was completely cold. Mr Mohd. From customer executive team told me he will give me coupon of 75 rs as compensation and i confirmed the same. The next second he started saying they cannot do that please write a mail. Do you think customers are fool? Its not about 75 rs coupon it shows Swiggy is a fraud...
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S
May 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please give me a task in the locality only

Address:ANNIPURA, 1ST CROSS

Please give me a task in the locality only, My locality is Basavangudi, If you give the long distance order of 24 kms, how to do.

please give me the orders in my locality only

please
please
thank you...
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