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Swiggy Complaints & Reviews

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Updated: Jul 12, 2026
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Swiggy reviews & complaints page 10

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XxTanishthaxx
from Delhi, Delhi
Oct 11, 2021
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Cod option removed

I ordered food and the delivery executive refused to pick up my calls and was not moving from his location and i waited for an hour then canceled the order . Now my cod option is removed because of the delivery executives fault and they are not changing it ....
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Priya Geeta Arora
Oct 8, 2021
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Misuse of Email ID

This is my second complaint, can someone please help me here. My email is being used on Swiggy by someone.
I need this account to be blocked.

First incident - Sept 28
Second incident - Oct 08

Attached screenshots for both. Thanks!...
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P
pardhu
from Hyderabad, Telangana
Oct 8, 2021
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Swiggy cheating the customers

Address: hyderabad

I ordered from agra sweets banjara order id[protected] food item rabdi malai waited for 45min after multiple calls to delivery executive i received the food but received wrong item, i ordered for rabdi malai but received rasmalai, i was very unhappy seeing that wrong item so called delivery executive to confirm that he has not delivered someone order to me, delivery executive is sure that order is mine then called the restaurant to check...
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G
Gangaparshadswiggy
from New Delhi, Delhi
Oct 2, 2021
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Temporarily DE ID blocked

Respected sir/madam

Mera naam Ganga parshad,
DE ID 589098 hai.
Contact no. [protected]

Mai April 04, 2019 se food delivery as a rider kaam kar hu. Maine Covid Time me bhi permanent kaam kiya hai.

Kisi karnvas mere 3 order cancel huee the usme mera koi fault nhi tha valid reason ke karan huee tha and ab swiggy company ne meri id block kr di hai .

Maine form fillup...
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31 other people found this review helpful
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J
Joyalbert
Sep 20, 2021
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Weekly payout issue

Address: Guwahati maligaon

I'm am delivery partner of swiggy my DE ID is 1628617 till now 2 week pass I have not got my previous week payout...
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Shriya94
from Mumbai, Maharashtra
Sep 13, 2021
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Ordered for a veg food instead received non-veg food

I had placed an order on Swiggy and the restaurant that i ordered from was Mealful Wraps. I had ordered for a veg food instead received non-veg food. I have never touched non veg food in my life but because of Swiggy i accidentally ate non veg food. This is against my religion and highly disappointing. I want Swiggy to compesate for this tampering my religious beliefs....
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M
mrvravikumar
Aug 31, 2021
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Instamart Fraud - Cancellation Policy

I order grocery through instamart and suddenly i saw the order got canceled.
When i tried to enquired it, the support told me that the delivery boy unable to
reach me. Hence the order got canceled and more to the trouble the order was
marked as Non-Refundable. I got a SMS stating your request for canceling the
order was successfully done. Why the hell i will cancel my own order when i need
it. I raised my...
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A
Archit Daral
Aug 30, 2021
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Fraud ( Not refunding my money )

On 18th August 2021, my account got debited through UPI to swiggy bank account ( as shown in my bank statements) but app showed payment failed, I paid again and immediately texted in the help thread on their app that my account got debited twice, please refund to which they replied that it'll be refunded and they've initiated that and in max 5-7 days it will show, I didn't got refunded, I asked again on the 8th and 10th day, they said the...
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F
Favasnk
from Bengaluru, Karnataka
Aug 24, 2021
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Payout not received

Address: Bangalore

I started work with swiggy on 10 th augest. On 10, 11, 12 I completed nearly 11 orders but no order earnings is received in these 3 days. From 10th to 15 th augest Iam not received daily incentives. I completely worked 6 days as per the condition on that week and not received the minimum guarantee amount. There is more than 2000 rupees they are failed to pay. I contacted the support team many times and they said you will receive all the amount...
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I placed an order on swiggy on 7/7/2021 . I added it in the cart and proceeded to make payment . After I made the payment through net banking, the cart page appeared again and showed that payment was still not made. This is fraudulent. I made a payment of RS 293 I also have screenshot of the payment and message from my bank showing that I made the payment .So either give my money back or my order as soon as possible....
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V
Vikas Samal
from Kolkata, West Bengal
Jun 26, 2021
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Swiggy's absolutely useless customer service

I had placed an order #[protected] which was supposed to be delivered in some 30 minutes. Order was confirmed from restaurant side. I was tracking the status in between and saw one delivery guy got changed just after reaching restaurant. After 40 minutes, still delivery time was showing 30 minutes, second delivery guy reached the restaurant. After i raised an incident, within few seconds a customer service personnel with number [protected]...
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Pavithra Lakshman Kumar
Jun 1, 2021
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I want to remove all other logged in devices from my account

Hello Team,

I want to remove all other logged in devices from my account.

My friends are misusing my account.

Regards,
Pavithra.L...
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S
simran1423
May 22, 2021
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Order Cancelled and No Refund

I had ordered food through online app swiggy on 17 may 2021 at around 8 pm. I made the online payment of Rs. 1492/- towards the bill and the same successfully debited from my account and the order was also accepted from swiggy. I received a call from swiggy delivery executive at around 8: 30 pm that due the current situation the order is taking time but he has reached the restaurant and will deliver the order as soon as possible. After half...
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Sanjukta Datta
May 14, 2021
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Refund is not credited into my account

Restaurant has cancelled my order but I didn't get my money back for my two orders..Swiggy said that money has refunded but it is almost 14 days..it is not reflected in my account..and bank representative also said that they could not help in this matter..What should I do Now..my order no is for RS 1310 is[protected] and for RS 990 is[protected]...
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Sush098
from Powai, Maharashtra
Mar 21, 2021
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SWIGGY - MONEY DEBITED but order was not processed

I had placed an order from zaitoon on 21 March 2021 using the swiggy app .The order amount was 314 and the order ID is [protected].The money has been debited from my account but the order was not processed .Please help me get my refund back .I asked the chat executive to initiate and refund and he didn't not help me with it saying it will automatically get refunded but my money has already been debited and credited to swiggy .Usually when...
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H
himanshujaincbec
Mar 12, 2021
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The delivery of spoiled food.

Address: M14, Valley Shilp Rd, Sector 36, Kharghar, Navi Mumbai, Maharashtra 410210, India, 902/M14

I have ordered food on 31st January through swiggy vide order-id [protected] amounted for Rs 462.
The food was completely spoiled and the same was informed to the customer care of the swiggy and they issued me a refund voucher of same amount valid for 30 days however I couldn't use the same and requested them to extend the validity but instead of constant request they simply denied and i have even asked for the explanation that what...
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ArulrajSankar
from Powai, Maharashtra
Dec 12, 2020
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Order not delivered - No full refund

Order #: [protected]
Name:Arulraj Sankar
Day:[protected].03PM
Amount: 370 RS
My food order was cancelled informing that I failed to respond to executive call. 20 minutes before the order cancellation, I made a order before this #[protected], for which I got the order even before getting called from Swiggy executive as I was waiting outside.

I was tracking the order [protected], delivery person...
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rohanraj9654
Oct 2, 2020
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Insufficient Order and Swiggy refused to refund

I ordered food on Swiggy from KFC for 3 persons(3 burgers, 6 boneless strips, 6 hot & crispy chicken). The order I received was of 1 med Pop Chicken and 2hot and crispy. So, it was not sufficient for even 1 person.

I asked Swiggy to take this back and either reorder or refund the whole amount. After 2 hrs of chatting, they didn't even provide the customer care number and refused to refund or even reorder the amt.
My...
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K
KArghya
from Kolkata, West Bengal
Sep 22, 2020
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compensation amount not shared food delivery delayed way beyond promised delivery time

Address: kolkata

Hi there!

I had order food from swiggy on 11/09/2020 for a price of rs. 195.
The order delivery was delayed & was 30 minutes late. I had requested swiggy to refund my money for a delayed delivery but they denied returning my money but instead promised to pay a compensation amount of rs. 75 for the delay but unfortunately the amount hasn't been shared with me yet.

Requesting you guys to take necessary action...
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shabimirza
from Delhi, Delhi
Jul 30, 2020
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green chick chop-order number-79183770879

Address: green chick chop- sector 41

I ordered mutton through swiggy from green chick chop but the was highly disappointed with the kind of delivery, the received packet was not sealed. Also wasnt of good temperature as it should have been as it was a meat order. When opened the pack, it was stale and had very bad smell after raising the concern to swiggy, all i got was a refund of small amount.. But to my dismay what will i do with this stale meat smelling so bad in my kitchn..br...
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