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Swiggy Complaints & Reviews

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Updated: Aug 10, 2026
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Swiggy reviews & complaints page 10

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S
Swaroop43879
from Hyderabad, Telangana
Nov 3, 2021
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Unable to login with my register number

Website: Swiggy.in

I am unable to login to swiggy application with my registered mobile number [protected]

Getting an error message as a mobile number has already been used in the last 6 months.

All my payment methods are registered with this number and I have tried uninstalling and reinstalling swiggy app and even I have performed factory data reset on my phone still the issue is same

Requesting you to please fix...
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N
Nitika Grewal
Oct 29, 2021
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Order not placed, payment deducted from account

I orderd something, amount is deducted from my account but order is not placed, first of all they have no any costumer care or helpline number so if someone have problem how can they contact, and when I contacted them through message, they didn't take any further step, they said contact to concerned bank, but I have already paid, how bank is responsible in this....
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R
Raju Govindapuram
Oct 21, 2021
Oct 17, 2023
This thread was updated on Oct 17, 2023
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Not received Payout

Address: Kompally

Sir,
I'm raju Govindapuram
3Days Payout Not Received to Me
[protected]
[protected]
[protected] Date of payout...
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Pranavi Bandari
Oct 14, 2021
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Swiggy instamart

I placed an order at swiggy instamart at 11th October. I didn't receive three items of worth Rs.550 then i did raised a complaint at swiggy help center and even e-mailed them @supportswiggy but none of them did respond to my concern. I'm only receiving emails saying wait for 6hours but it's been more 72hours till now. Worst customer service...
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29 other people found this review helpful
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Nikhil B Waddar
from Bengaluru, Karnataka
Oct 11, 2021
Jul 24, 2025
This thread was updated on Jul 24, 2025
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My Swiggy delivery ID is been temporarily deactivated.

Address: 6, AVS Compound, 80 Ft Road Ejipura, Koramangala, Bengaluru, Karnataka 560047

I had joined swiggy last year, due to an accident my leg was injured and I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after one year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1348595 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide...
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XxTanishthaxx
from Delhi, Delhi
Oct 11, 2021
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Cod option removed

I ordered food and the delivery executive refused to pick up my calls and was not moving from his location and i waited for an hour then canceled the order . Now my cod option is removed because of the delivery executives fault and they are not changing it ....
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Priya Geeta Arora
Oct 8, 2021
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Misuse of Email ID

This is my second complaint, can someone please help me here. My email is being used on Swiggy by someone.
I need this account to be blocked.

First incident - Sept 28
Second incident - Oct 08

Attached screenshots for both. Thanks!...
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P
pardhu
from Hyderabad, Telangana
Oct 8, 2021
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Swiggy cheating the customers

Address: hyderabad

I ordered from agra sweets banjara order id[protected] food item rabdi malai waited for 45min after multiple calls to delivery executive i received the food but received wrong item, i ordered for rabdi malai but received rasmalai, i was very unhappy seeing that wrong item so called delivery executive to confirm that he has not delivered someone order to me, delivery executive is sure that order is mine then called the restaurant to check...
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G
Gangaparshadswiggy
from New Delhi, Delhi
Oct 2, 2021
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Temporarily DE ID blocked

Respected sir/madam

Mera naam Ganga parshad,
DE ID 589098 hai.
Contact no. [protected]

Mai April 04, 2019 se food delivery as a rider kaam kar hu. Maine Covid Time me bhi permanent kaam kiya hai.

Kisi karnvas mere 3 order cancel huee the usme mera koi fault nhi tha valid reason ke karan huee tha and ab swiggy company ne meri id block kr di hai .

Maine form fillup...
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31 other people found this review helpful
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J
Joyalbert
Sep 20, 2021
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Weekly payout issue

Address: Guwahati maligaon

I'm am delivery partner of swiggy my DE ID is 1628617 till now 2 week pass I have not got my previous week payout...
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48 other people found this review helpful
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Shriya94
from Mumbai, Maharashtra
Sep 13, 2021
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Ordered for a veg food instead received non-veg food

I had placed an order on Swiggy and the restaurant that i ordered from was Mealful Wraps. I had ordered for a veg food instead received non-veg food. I have never touched non veg food in my life but because of Swiggy i accidentally ate non veg food. This is against my religion and highly disappointing. I want Swiggy to compesate for this tampering my religious beliefs....
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M
mrvravikumar
Aug 31, 2021
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Instamart Fraud - Cancellation Policy

I order grocery through instamart and suddenly i saw the order got canceled.
When i tried to enquired it, the support told me that the delivery boy unable to
reach me. Hence the order got canceled and more to the trouble the order was
marked as Non-Refundable. I got a SMS stating your request for canceling the
order was successfully done. Why the hell i will cancel my own order when i need
it. I raised my...
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A
Archit Daral
Aug 30, 2021
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Fraud ( Not refunding my money )

On 18th August 2021, my account got debited through UPI to swiggy bank account ( as shown in my bank statements) but app showed payment failed, I paid again and immediately texted in the help thread on their app that my account got debited twice, please refund to which they replied that it'll be refunded and they've initiated that and in max 5-7 days it will show, I didn't got refunded, I asked again on the 8th and 10th day, they said the...
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F
Favasnk
from Bengaluru, Karnataka
Aug 24, 2021
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Payout not received

Address: Bangalore

I started work with swiggy on 10 th augest. On 10, 11, 12 I completed nearly 11 orders but no order earnings is received in these 3 days. From 10th to 15 th augest Iam not received daily incentives. I completely worked 6 days as per the condition on that week and not received the minimum guarantee amount. There is more than 2000 rupees they are failed to pay. I contacted the support team many times and they said you will receive all the amount...
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I placed an order on swiggy on 7/7/2021 . I added it in the cart and proceeded to make payment . After I made the payment through net banking, the cart page appeared again and showed that payment was still not made. This is fraudulent. I made a payment of RS 293 I also have screenshot of the payment and message from my bank showing that I made the payment .So either give my money back or my order as soon as possible....
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V
Vikas Samal
from Kolkata, West Bengal
Jun 26, 2021
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Swiggy's absolutely useless customer service

I had placed an order #[protected] which was supposed to be delivered in some 30 minutes. Order was confirmed from restaurant side. I was tracking the status in between and saw one delivery guy got changed just after reaching restaurant. After 40 minutes, still delivery time was showing 30 minutes, second delivery guy reached the restaurant. After i raised an incident, within few seconds a customer service personnel with number [protected]...
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Pavithra Lakshman Kumar
Jun 1, 2021
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I want to remove all other logged in devices from my account

Hello Team,

I want to remove all other logged in devices from my account.

My friends are misusing my account.

Regards,
Pavithra.L...
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S
simran1423
May 22, 2021
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Order Cancelled and No Refund

I had ordered food through online app swiggy on 17 may 2021 at around 8 pm. I made the online payment of Rs. 1492/- towards the bill and the same successfully debited from my account and the order was also accepted from swiggy. I received a call from swiggy delivery executive at around 8: 30 pm that due the current situation the order is taking time but he has reached the restaurant and will deliver the order as soon as possible. After half...
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Sanjukta Datta
May 14, 2021
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Refund is not credited into my account

Restaurant has cancelled my order but I didn't get my money back for my two orders..Swiggy said that money has refunded but it is almost 14 days..it is not reflected in my account..and bank representative also said that they could not help in this matter..What should I do Now..my order no is for RS 1310 is[protected] and for RS 990 is[protected]...
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Sush098
from Powai, Maharashtra
Mar 21, 2021
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SWIGGY - MONEY DEBITED but order was not processed

I had placed an order from zaitoon on 21 March 2021 using the swiggy app .The order amount was 314 and the order ID is [protected].The money has been debited from my account but the order was not processed .Please help me get my refund back .I asked the chat executive to initiate and refund and he didn't not help me with it saying it will automatically get refunded but my money has already been debited and credited to swiggy .Usually when...
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13 other people found this review helpful
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