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Swiggy Complaints & Reviews

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Updated: Jul 12, 2026
Complaints 5249
Resolved
663
Unresolved
4586
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Swiggy reviews & complaints page 8

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R
Rohit Koshie
Jun 13, 2022
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Swiggy One Subscription Refund

Address: Bangalore

I took a SwiggyOne membership on 27th March 2022. I have been ordering regularly on Swiggy since then. However, 3+ weeks ago, my home address from where I have been ordering on Swiggy, has been removed from the serviceable area of Swiggy and I don't see any restaurants in the collection when my home address is selected.
I reached out to swiggy for a refund of the SwiggyOne membership, but there is no response from their end. I need...
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V
Vivek398
from Mumbai, Maharashtra
Jun 5, 2022
Resolved
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Resolved

Served Non-Veg Food at place of Vegetarian Order

I have ordered through Swiggy Order Number[protected], Order was 1 - Non-veg Tandoori Momo and 1 Veg - Steamed Momo.
Restaurant sent me Non-veg Momo steamed which i ate as i am a vegetarian and ordered veg one for myself, I have highlighted the case to Swiggy support but all they were offering were just apology, I already shared the photo's via swiggy chat support team.

I want to sue Restaurant as they hurt my sentiments...
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M
mdirshad726
from Kolkata, West Bengal
May 17, 2022
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Resolved

Mobile is used in last 6 month

I am unable to login to swiggy application with my registered mobile number [protected]

Getting an error message as a mobile number has already been used in the last 6 months.

All my payment methods are registered with this number and I have tried uninstalling and reinstalling swiggy app and even I have performed factory data reset on my phone still the issue is same

Requesting you to please fix...
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24 other people found this review helpful
24 found this helpful
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S
Swathi Rani
May 16, 2022
Resolved
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Resolved

Instamart delivery issue

I have ordered few groceries and scheduled at 2pm delivery. Delivery agent made a call and said order already delivered at 12 pm. Checked with family members and made a call to agent, he said he is coming. I didn't receive my order but marked as delivered. I was not at home so am not aware of it, I raised a complaint against it, got a response saying after 24hrs they can't do any action and closed the ticket. I neither got a refund nor the...
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B
Banuap
May 16, 2022
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Someone else is using my gmail to their swiggy account

Hi, Someone else using my gmail id to their swiggy account. His/Her name is Celestine Marian.
Delivery address:
No 741 Bharathidasan Nagar 10th Street Alapakkam Porur
Bharathidasan Nagar, Porur, Chennai, Tamil Nadu, India
Chennai. He/she is Using my Gmail "parveenbanu1997.[protected]@gmail.com". I'm getting emails from swiggy like "your order delivered ". Because of this I'm not able to use my gmail to open swiggy account...
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U
Ujwal_Sathugodu
May 9, 2022
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Refund Processed, but no update and amount not received

Hello Team,

I had placed an Instamart order on Swiggy on the 10th of March, 2022. For some reason, the order was cancelled and I was informed that the amount would be refunded. I was provided a reference number for the same. However, I do not see this amount in my list of active refunds and I never received the amount in my bank account. I have tried contacting their customer care over chat 10 times and every time I get the...
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R
reddy0527
from Bengaluru, Karnataka
Apr 30, 2022
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Resolved

Received rotten food delivered from Swiggy, I had complained, but they are denying refund for rotten food.

Address: Ramamurthy Nagar Bangalore

Received rotten food delivered from Swiggy, I had complained, but they are denying refund for rotten food.
Support person name : Burman

Below are the order details.

Order details:
Order No:

[protected]
Restaurant

SRI KRISHNA SAGAR

Your Order Summary:

Order No:[protected]

Order placed at: Saturday, April 30, 2022...
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S
Satwik Mishra
Apr 24, 2022
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Bad quality meat from Swiggy Instamart

Address: Bangalore

This is a query regarding an order from Instamart. I ordered "Nandu's classic goat curry cut" but the quality was very bad and there was a rancid smell. This is a health hazard and I'm not sure how Nando's and Swiggy absolutely have no regards for the customer's health. Can you please look into this and issue me a refund at the earliest?

P.S: Please avoid buying meat, especially from Nando's, on Swiggy Instamart. Location:...
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1 other people found this review helpful
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J
Jignesh Chavda
Apr 20, 2022
Resolved
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Resolved

Money deducted, order not placed

I did my payment on ordering from swiggy instamart, 272 rupees deducted from my gpay account but the app is showing no order placed...
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1 other people found this review helpful
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G
ganglani.paresh
Apr 17, 2022
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Delivery partner issue

Address: Flat no. 303. Floral 1, Topland Residency, Sadhuvaswani School Road,

I have ordered lunch from swiggy near from my home due to technical issues in swiggy app the delivery partner reached at different location and called me I guided him about my address he again called me and stared talking to me like he is my boss that keep the phone and keep on hold till I reach your location or come and collect the same from me he was very rude I called to swiggy customer one fellow tried to solve my issue and in between...
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1 other people found this review helpful
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N
NS in Bangalore
Apr 1, 2022
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Unable to login (old phone number not working) or change mobile number

I have a new phone number and no longer have access to the old number (sim card died). Since Swiggy sends the OTP to my old registered number, it is just impossible to login.

I have written MULTIPLE times this month to [protected]@swiggy.in from my registered email ID to help me change the phone number on my account, but after one vague reply there has been NO response at all.

I also asked them if I could try creating...
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12 other people found this review helpful
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S
shatrughan0507
from Navi Mumbai, Maharashtra
Mar 29, 2022
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Resolved

Swiggy delivery id deactivated without any reason

I am Shatrughan Prajapati working in Swiggy as delivery partner for a long time and very honest and hard work all the time since 2.5 years. Never received any complaint from customer and never cancel any order but unfortunately my id is deactivated without any reason. Due to this from three weeks I am facing financial issue. I have also filled connect and G-FORM for solution and received call from support team and they only told me your ID...
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9 other people found this review helpful
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M
Moses1saamarth
from Delhi, Delhi
Mar 28, 2022
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Resolved

I haven't received my order yet

To the Legal Team,

The issue that I have experienced was: I ordered something on 27th March in afternoon of rupees 699/-. I did payment online because there's no option for cash on delivery after sometime they mark my order as delivered but I didn't receive it. Now I'm talking with Swiggy Customer Support executive they refuses to refund my money back. I wrote 2 mails to Swiggy but they didn't revert me back, I'm attaching...
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A
Aadil.khan
from Delhi, Delhi
Mar 26, 2022
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My id got disabled, I had 185 in my swiggy wallet, they disabled my account, im unable to log in

My id got disabled, i had 185 in my swiggy wallet, they disabled my account, im unable to log in, i also bought swiggy one membership, they suspended my account without any reason,...
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R
ramsaisatya17
from Hyderabad, Telangana
Mar 22, 2022
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Swiggy connect form not working

Address: Hyderabad

Dear sir my swiggy I'd is 1485770 my swiggy connect Google form is not working it's showing you can't access kindly activate my swiggy connect form in Google form ....
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39 other people found this review helpful
39 found this helpful
10 Comments
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S
Sunny9877
Mar 21, 2022
Resolved
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Resolved

Wrong Items delivered from swiggy instamart

We ordered some grocery items from swiggy instamart. Order number[protected]. Order amount Rs 544.
The delivery person just handed over 2 kwality walls ice cream instead of the order that i placed . When talked to the delivery person he said not his fault and blamed the store for it. There was now way he connected us to the store neither we had a way to connect to the store. When tried to raise a complaint with the customer care...
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14 other people found this review helpful
14 found this helpful
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R
Raghunandan23
from Chennai, Tamil Nadu
Mar 14, 2022
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Refund not reflected

Address: chennai
Website: Paytm

Hi, I have ordered from Swiggy on 12th of march 2022 and made payment via paytm UPI. Once I received my order the total food spilled in the cover and complained it to Swiggy customer care. They have refunded the amount and status is credited to your account but till now the amount has not been credited.

RRN number :[protected]...
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1 other people found this review helpful
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N
NischitBaid
from Hyderabad, Andhra Pradesh
Mar 14, 2022
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Resolved

Restaurant not showing on App and Browser

Hello Swiggy,

My restaurant is not showing on the App and the browser as well.

Restaurant ID: 501855
Restaurant Name: Nishus Biryani Box

I had called swiggy many times and also raised multiple tickets, but no response yet.

I had asked my friends and family who stay within 4kms of the restaurants radius but they are not able to see the restaurant, where as ur customer care...
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D
DR.Deepti
from Pune, Maharashtra
Mar 4, 2022
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Refund Issue Swiggy Instamart Order - 1105608936285

Hi,

Regarding my last order, I had pathetic experience with the customer service in trying to get help and refund on missing items. The Customer care team showed no accountability in refunding my money which is stuck with swiggy for missing items.

The Instamart store did not deliver many items and I am not sure what quality checks you people do in managing and fulfilling customer orders. IF something is missing...
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V
vijo.jose
Feb 22, 2022
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Instamart item not delivered and marked as delivered

I have ordered some products using the swiggy instamart on 11Th Feb 2022.
But the product was not delivered to me and when i have called the swiggy excitive the calls were not even connecting to that person. Hence I have raised the issue with swiggy support team and during the chat swiggy customer care person also tried to connect with the delivery person but had no luck and he is also was not able to connect with the person. At the...
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5 other people found this review helpful
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