Swiggy Complaints & Reviews

I ordered from swiggy on september 15th for rs 182. And the order cancelled automatically. Ihave already payed the cash also. But my refund is not received yet....

I have raised complaint using help in order but they just said they will give refund and abruptly closed the chat .they don’t want to take any action against the food delivery restaurant.
We found glass piece inside Mysore bonda .
My order is: [protected]...

I have order from railway station by Swiggy. They accepted the order but refuse to deliver on public place and i also asked for cancel they said you will be charged all amount . I also have chat with swiggy they said that can’t be deliver on public places . I was on train so I was helpless to do anything. Also my family slept without eating anything because i have already spent money on swiggy. Why swiggy accepting orders from public places...

I spent one hour selecting discount showing items.After an our of selection I selected and ordered of Rs. 269 which had item worth Rs 1000+.

Not only they falsely marked undelivered.
1. SWIGGY employee talked with me for over 15 minutes after marking as delivered
2. processed refund of 2 to falsely scam system
3. probably marked as delivered to show those as loss and trick government, tax and resale the same...

I ordered from Swiggy but even after the timing was over the order was not delivered and when I called the customer care (call helpline [protected]) they were abusing.
These people handle customers like this, they want to ban Swiggy from India.

Poor service and very poor customer support from Swiggy.
And the customer care is asking me for extra charging for delivering the order.

Swiggy Customer...

The food that I ordered was suppose to be delivered in 55 min but it got delivered in 2 hour of waiting and later on I called the back end team for refund of food which was cold and not even eatable for anyone because it was out in rain and plus thing they have not listen me properly and initiated the refund of 114 rupees and my actual food amount was 592 rupees.
I told the lady who was assisting me that to transfer my call to any...

The order was cancelled because of the apps glitch and they don't provide the order or the refund. It is not possible to cancel the order after 1 minute through that window as the cancel order tab is removed post 1 minute of food order for the order to be cancelled from consumers side it should follow helpcancel my order which i didn't do.
The food worth 394rs was cancelled without any prior confirmation and not providing the refund....

The order was cancelled because of the apps glitch and they don't provide the order or the refund. It is not possible to cancel the order after 1 minute through that window as the cancel order tab is removed post 1 minute of food order.
The food worth 394rs either made a fresh order or the refund to be credited to the original payment method. Without even confirming with the consumer they just cancel the order....

I am writing to raise a complaint against Swiggy regarding an incident that occurred during my recent food order. On August 16th, I placed an order #[protected]. on Swiggy. However, for some reason, I had to cancel the order before making the payment.

To my surprise, I received a notification later stating that I had a pending payment of Rs 407 for the same order. Despite multiple attempts to resolve the issue by contacting...

I ordered from Swiggy. It showed order will be delivered in half an hour. But it came in one and half hour. That is delayed by 1 hour. When I contacted support on swiggy, only bots were chatting. The food was cold and soggy. This happened earlier also. But there's no action from Swiggy. We don't pay for cold and soggy food. There's no value for customers time. Highly unprofessional...

I have ordered medium size pizza from La Pinos Mansarovar Jaipur on 18 Sept 23 for Rs. 549 having order Id:[protected]

I have raised tickets same day but no resolution has been provided yet as same was fully spoiled and packaging was totally improper

Kindly look into this matter urgently and provide complete refund or a coupon for the same

Refer attached snapshot and Video-

Thanks...

I have ordered medium size pizza from La Pinos Mmansarovar Jaipur on 18 sept 2023 OrderID:[protected]

Pizza was totally spoiled and packaging was totally improper. I have also raised the tickets but no resolution have been provided yet.

Kindly look into this matter urgently and provide refund or a coupon !!

Refer attached photo and video -

Thanks...

Worst customer service. order no: #[protected]
i ordered on 17th Sept at 10:32AM which was showing the delivery will be in 34min. I didn't get the order till 11:15AM than i called to swiggy customer service, She checked & said u will get it in 15 min, but still didn't get. So,
So, we called again at 11:45AM. While talking i got the order at 11:49AM that was in pathetic condition. We asked delivery guy to take it back he denied.Paranthas...

I ordered through swiggy app in kfc restaurant on sept 17 at 18:10pm. I paid via google pay app of rupees 701. The order was cancelled by the app due to unavailability of delivery partner. When I applied for refund it simply stated that refund isn’t available for this order. I want my refund as soon as possible. It has happened so many times in the past. Kindly look into this issue.
Order id : [protected]...

I ordered through swiggy app in kfc restaurant on sept 17 at 18:10pm. I made payment via google pay of rupees 701. The order got cancelled by the app due to unavailability of delivery partner. When asked for refund to customer care it simply stated that refund isn’t initiated. Kindly look into this issue quickly as it has happened many times in the past
Order id : [protected]

Regards
Khalid Nazeer Ahmed...

Order no: [protected]

I have ordered for following items in KFC

1.Veg Zinger
2.Pepsi
3.Large Fries
But we had received below
1. Veg Zinger
2. Medium Fries...

I ordered 3 full plate of Paneer Chilly Dry, but unfortunately the partner delivered it full of gravy. I reequest you to intervene and change it so that I can entertain the guest....

Please sir help me
My id is too long delivery so cycle to problem.
Mereko long order hin ata he kya karege yulu cycle me problem ho raha he please change my id to cycle...

The cancellation fee of bag and tshirt...

Oderno#[protected]

I have ordered food on swiggy on 9th sep 2023 and paid Rs.297
Food is not delivered and it shows as delivered in app. Amount is not refund back. I have tried calling chatting and emailed but no response. I need my money back...