Swiggy Complaints & Reviews

Address: 1/61,south street, puliyankannu

I am writing to raise a serious concern about the unfair deduction of ₹268 for my recent order. The details are as follows:

Order ID: [protected]
Order Date & Time: Today, 11:50 AM
Amount Paid: ₹268
I accidentally ordered the wrong food and provided an incorrect address. I realized this mistake immediately and canceled the order within a minute of placing it. Despite this, the full amount of ₹268...

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On 13th of December 2024 I was just checking for the Cash On Delivery Option for my order then all of a sudden my order got placed and then Within a minute I raised the cancellation request on the app but the customer support executive didn't cancelled my order and also penalized me for cancelling my order.
But I'm well aware about that I can cancel any order within 60 seconds of time gap. But here I'm being forcefully asked to pay...

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Address: Online food delivery

Order id: #[protected])
I had ordered 3 soups, but only 1 was delivered the order was not only incomplete, but the items delivered were damaged, with clear signs of leakage. I mail them multiple time, chat with customer care they closed chat in between conversation and on twitter they told me that money already refunded while i received only 15rs when i paid rs 195 this kind of scam they are running. I asked them for refund proof...

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I am writing to express my disappointment with the service I received during my recent order placed on [08/12/2024] at 12:07 AM (Order ID: [[protected]]). Despite waiting for more than an hour and a half, my order has still not been delivered as of 1:57 AM.

Adding to my frustration, I have attempted to contact the assigned delivery rider multiple times, but my calls have gone unanswered. This lack of communication and delayed...

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I ordered food through Swiggy ( order ID: #[protected]) and was provided with a wrong order. When complained in the app, they just confirmed the order provided was wrong and did not provide me with any replacement or refund. If I contacted them through mail they are giving a standardized reply and I was not provided with refund. I have spend a lot of time on this issue and was cheated by this platform. So kindly look into this matter...

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I am writing to express my concerns regarding the pricing practices of Swiggy. During a recent price comparison between the Swiggy app and the restaurant’s menu, I found that a specific food item was listed at ₹280 on Swiggy, while its original price in the restaurant was only ₹250.
Additionally, I noticed that Swiggy includes several extra charges, such as service tax, delivery charge, and handling fee, which I believe are...

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Order #[protected], placed on 16 Aug 2024. Order was placed by my mother, 75 yrs old with very limited mobility and other health issues - this order was for icecream from NIC. Another separate order for dinner (from a different restaurant) was placed at around the same time, both to her residential address, which is the only address associated with her profile. Orders were prepaid The dinner order was delivered but the icecream wasn’t....

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Dear Sir/Madam,

I am writing to file a formal complaint regarding a recent purchase made through Swiggy Instamart, wherein I received a product without a clear expiry date. The details of my order are as follows:

Order Number: [protected]
Order Date:[protected]
Product: Amruth Raj Flax seeds
Date of Delivery:[protected]
Upon delivery, I discovered that the product did not have...

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Address: www.swiggy.com

Dear Swiggy Customer Support Team,

I am writing to express my concern regarding the cancellation charges applied to my recent order from Absolute Barbecues (Order #[protected]). I placed an order with a bill total of ₹1411.00, but due to unforeseen circumstances, I had to cancel the order shortly after placing it. I contacted customer support within one minute of placing the order, yet I was charged the full cancellation...

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Address: 6, AVS Compound, 80 Ft Road Ejipura, Koramangala, Bengaluru 560047, Karnataka, India

I have been tired of sending too many emails to them; they are like foolish people . they are not solving any problem; they promised me to they will refund my amount but its been 3 days since they completed it, but till now they haven't.
I have proof.

I have tried to contact to support but they are all are not resolving any problem

Here is the details :-
date:- 19-AUG-2024
order number...

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I ordered 2 cakes from Swiggy app on 26 Jun 2024 via order # [protected] & [protected] for Rs. 918 and Rs. 789 Respectively (Screenshots for the orders are attached). These were official orders. When i downloaded the invoice, the invoices had price mismatch. for Order no, [protected](Actual amount: Rs. 789, Invoice amount: Rs. 820). For Order no. [protected], the invoice received is for Rs. 5 only.

I have been...

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Address: HADAPSAR

I ordered a Pizza from domino's using swiggy platform. Domino's Order ID 280. On Swiggy delivery time was 30 min. I got a call from someone in domino's that it will take 1 to 1.5 Hrs for the delivery. So I called swiggy for resolution. After waiting for some time they suggested cancellation. As I did not have any option to track or cancel order from Swiggy they initiated cancellation from their end.
I wasted 2 Hrs in the night waiting...

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Address: Captain Sam's Pizza - Sunny Enclave road, Kharar, Punjab

Been 1 hour since order and it shows the restraint is preparing the order. On inquiring with the delivery partner it turns out that a different delivery partner was assigned at first, who took the order and didn't mark it as picked up on his swiggy app, then unassigned the order form himself and stole our order. The restaurant is not preparing another order and the second delivery partner has been waiting outside the restraint for more than...

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Address: KR Puram, Bengaluru

We have ordered lunch (Order No.#[protected]) on 19th Feb, 13:30 Hrs from Udipi Gardenia through swiggy app in Bnaglore. We are returning after my Mother's funeral. The total cost paid was Rs. 761. The delivery boy named Tapendra Rawal was assigned. Our train reach KR Puram and we got down including my son (10 yrs) looking for food, then I called the delivery boy, he said some traffic on his way hence delayed, said he will reach in 8 mins,...

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I am unable to login to my swiggy account which is a food delivery app.its showing that multiple logins by this device try with previously registered numbers but I have login with only two numbers and now iam try with the previous one only.
So kindly resolve my problem....

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Address: Renigunta

I ordered one mutton biryani in swiggy, paid 318 rs but i received wrong items and also smells of food immediately I complain swiggy customer care but is not responding also is not explain message chat what is this not responding there is throw me 48 rupees in my account what is this what I am asking what is saying please note this one I want justice...

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I placed an order on Feb 17th and it was a pre paid order. The amount got deducted but the food was not delivered to my flat. I have evidences to show the delivery boy has not entered my block.

I want strict action to be taken against the delivery boy And i need my money back

He did not deliver it to the right address and am facing the consequences.

I wrote couple of emails to swiggy but of no...

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I have ordered cake in swiggy on 1st feb it is in cod. i asked delivery boy to take by cash but he asked to do by paytm and i have sent in paytm but the amount sent in paytm are in process. Again i did payment in swiggy app. i asked to delivery boy to give the number if the amount credited in your account sent it back but delivery boy did'nt given the number he said if it credit i will sent. next day the payment made in paytm was successful....

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I am writing to bring to your attention a grievous matter of dissatisfaction and poor customer service experienced with the popular food delivery service, Swiggy. Despite my repeated attempts to resolve the issue, the company has failed to provide a satisfactory resolution, prompting me to seek your intervention.

Details of the Incident:

Order Information: Anniversary cake

Date of Order: 17/01/2024br...

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I recently went to local cafe connaught place Delhi. Upon the payment they refused to accept the payment from swiggy dine out and mentioned that they have to pay some commission to swiggy if they accept the payment from this mode.

However I being as a customer is allowed to make payment from whichever source I want. If I would have make payment from swiggy dine out I could have saved 10, 000. Even I raised this to swiggy but...

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Swiggy Complaints & Reviews

File a complaint to Swiggy

Swiggy reviews & complaints page 5

immediate refund request for cancelled order

Forcefully applied cancellation charges

Impartial and damage order

complaint regarding undelivered order and unresponsive delivery rider

Wrong order delivered and no proper response when reported from swiggy

Price discrepancy and unfair charges on food orders

Order not delivered and canceled with fake reason, no refund

complaint regarding missing expiry date on delivered product and request for refund/replacement

Cancellation fully charged

Not giving my refund amount , not giving the resolution

wrong invoice shared

order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

I am unable to login to my swiggy account

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

Payment on swiggy order

Over charged

Cafe did not accept the payment from swiggy dine out

Swiggy Complaints & Reviews

File a complaint to Swiggy

Swiggy reviews & complaints page 5

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