Swiggy Complaints & Reviews

On 12th Nov 2023 I had made an order on Swiggy.

Order ID - [protected]

Due to unknown reason, the order was marked as delivered on app but I didn't receive the order at all.

I have reached out to Swiggy support team through the app and mail for refund, but they have not resolved it, in fact they have just taken this as feedback for themselves. This is very pathetic and unacceptable action from...

I didn't receive one item from the order done. I have been contacting to customer care through call and mail but they are marking as issue has been resolved through chat they are not answering.

This type of service they are issuing...

With reference to order id [protected] i would like to mention that i have order the pastries for celebration of anniversary... But it ruins our celebration... It is such of poor or rotten pastries which no one ate.. It looks like that it is mor then 10days old...

The food I received was severely stale and inedible. This experience has resulted in a significant financial loss for me, considering I purchased it from one...

[protected] i ordered long garin dawat basmati rice and i got mini rice this is also called broken rice which is not a basmati rice at all
I contacted customer care they are saying that they have delivered the right order but order inside material is not right
I contacted everywhere but they are not assisting me i have paid 199 for this i want right order or refund kindly help me...

Though wrong product sent n acknowledged but no refund/replacement.agreed to give rs 100 out of 213 but didn’t process that also....

I ordered soup from instamart and received something wrong and useless product. I paid more money as delivery charges then product cost itself.

And their customer support are very rude and harassing. They didn't take action against it....

I have ordered cake which swiggy was showing was MRP of 410Rs., with delivery I paid them 450 Rs, and then they delivered cake with MRP printed as 330Rs. Also the product delivered was all spoiled, we tried to complain swiggy but they aren't having enough time to give solution or apologize....

I have ordered cake which swiggy was showing was MRP of 410Rs.on website, with delivery I paid them 450 Rs, and then they delivered cake with MRP printed as 330Rs. Also the product delivered was all spoiled, we tried many to complain swiggy but they aren't having enough time to give solution or apologize....

I didn't receive payment. App is showing payment been send to the account...

Hello Swiggy Management,

I am writing to express my immense disappointment with the delivery of my recent order in subject . I am a regular swiggy customer and facing this kind of issue has really lost my trust in swiggy and its services. The order was placed today for grocery items. The poor standard of delivery and the delivery persons attitude disgusted us in every way.

Incident:

Delivery...

Hi, so I lost access to my phone number as it got blocked out by apple.

Now I want to login to swiggy but I can't because I have been blocked out and there's no way to recieve an OTP. Please suggest an alternative to login....

Swiggy Order#[protected]
I was waiting for my food order after placing order in app. I got call from delivery guy but I couldn't receive the phone call as I was in my office meeting . I was expecting him at my doorstep for delivery. But when I checked swiggy app it was mentioned the order was cancelled and my money would not refund. So strange, I have not cancelled the order. I called customer service and also mailed them. They...

Hey i am student at KOTA, iwas not having lunch today, cause it was too late for my class . so i decided to order from swiggy, i ordered at 1:20 pm, but its been 3 o clock did not recieved the order, although they promised me to deliver within half an hour, i was having my class at 2:15, i had to left my classes just because of these issues, i just want to ask swiggy, dont they know the value of time ? or there are having the team of scammers...

Date: 23 October 2023
Order ID: [protected]
Time: 10:31 pm
Restaurant: Leon's - Burgers and Wings(Leon Grill)

I placed the order at 10:31 pm on 23rd Oct 2023. After the paymethe nt, restaurant started the preparation and ETA was 29 Minutes. I raised my first ticket at 10:55, saying where is my order. The delivery rider got re-assigned.
I got a call from the new delivery guy at 11:30 stating...

I have not downloaded Swiggy app ever... However i am receiving OTP for swiggy registration......

Can you please reactivate my swiggy id
Its very urgent for me
My de id is 10107703...

I ordered for Magbum icreams from swiggy and I received all of them in a melted state.I immediately took picks and contacted the chat support team, The useless chat supoort executives only express their apploigies but dont provide any solution....

Subject: Dissatisfactory Chicken Biryani Order from Swiggy

Dear Swiggy Customer Support Team,

I hope this message finds you well. I am writing to express my dissatisfaction with a recent order I placed through Swiggy. On [20thoct], at approximately [7pm], I ordered a Chicken Biryani from [Madhu king of Rasoi] via the Swiggy app. While I generally enjoy ordering food through your platform, this particular experience...

My Name: Jithu Krishna
My Phone No.: [protected](My Swiggy account have been registered under the same credential as well)

Swiggy Order ID: [protected]

On October 18th at 11:53 PM, I placed an order on Instamart through the Swiggy Application worth Rs.1031/- I ordered a total of 11 items of which 5 items were missing(Items worth Rs.763 were missing from this order). This was confirmed by the Swiggy...

Fake order placed and deducted money from swiggy id...