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Swiggy Complaints & Reviews

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Updated: Dec 2, 2025
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Swiggy reviews & complaints page 93

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R
Rudolf1801
Oct 26, 2021
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Food seal was broken
Swiggy customer support has been notified about the posted complaint.
Hey there! We are disappointed to hear that your order was served to you in a sub-par condition. Please allow us the opportunity to review this matter further. Request you to share this concern via email at [protected]@swiggy.in along with the order details and our team will look into this right away.
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    R
    Ramshiromani Dubey
    Oct 26, 2021
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    Address: Mumbai

    Hii my name is mahesh dubey. I have order oil from swiggy but received expired and bad quality oil. But swiggy not return and replace this oil. My order I'd Instamart order #[protected] please provide me resolution as soon as possible. My mobile no is [protected]
    +2 photos
    Swiggy customer support has been notified about the posted complaint.
    Oct 26, 2021
    Updated by Ramshiromani Dubey
    Received damage, expired and bad quality oil but swiggy not return this oil and replace

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      Kamlesh Kesarwani
      Oct 26, 2021
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      Meri id[protected] December, 2020 ko id deactivate kar diya gaya hai. Mujhse keval ek hafte mein 2 order delayed ke wajah se id deactivated kar diya gaya. Mere security money bhi wapas nhi kiya hai
      +1 photos
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        M
        Mc mam Kmptc
        Oct 25, 2021
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        Respected sir you are receiving complaint from Hari from cuddalore. I can't able to search standard veg restaurant A2B, Ananda bavan thirupathiripuliyur branch. There foods will be so good. For the past four times I am ordering food from other hotel and I can't ae to tolerate the taste. Please help me reach A2B and Ananda Bhavan thirupapuliyur branch.
        Swiggy customer support has been notified about the posted complaint.
        Hi Hari, we understand your concern. Please write an email to [protected]@swiggy.in with more information on your request and we will look into this for you
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          L
          Loveena Goyal
          Oct 25, 2021
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          Mne khna mngwya tha jo ki galat mje deliver hua khna khrab tha nd jo mne mngwaya usse different tha mne sari valid pics nd video b share ki pr mko koi compensation ni mila mje help krre mra registered email h
          [protected]@gmail.com
          Nd no. H [protected]
          Swiggy customer support has been notified about the posted complaint.
          Hi loveena, please accept our apologies for this experience, we never intend to make you through any hassle and work constantly to make your experience seamless. Please share the order ID over an email to [protected]@swiggy.in where you faced this instance, so that we can look into this further.
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            ‘O’pizzano ‘O’pizzano
            Oct 25, 2021
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            Address: Mohali

            Restraurent I'd -378848

            Reference previous mails sent for payout request.

            It is once again requested that the payout amount for 400+ orders amounting to Approx 2.11 lacs(total sale) is still pending. The issue was highlighted to your team but still the matter has not been resolved.

            It is added that the offer was activated by Swiggy after which the same was confirmed by your order management team. The concerned team has confirmed that payout of the offer will be made after deducting the commission but I have received approx 600/- rs for all 400+ orders. It is pertinent to mention here that no offer has been given from our side . The same offer is still reflecting in the Swiggy app rather your team has confirmed vide email dated 20.09.21 that the offer has been removed from Swiggy side.

            It is also added that the app has some error that the orders were not reflecting or updating in the app during those days. But I have confirmed all the orders after having conversation with your order management team.

            It is submitted that I have spent more than 1.9 lakh for preparing and delivering the said orders the details of which is enclosed with this email.

            So It is again requested to payout the said amount at an early date to avoid court litigation. my iPhone
            +2 photos
            Swiggy customer support has been notified about the posted complaint.
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              H
              Himaja Reddy Maddika
              Oct 24, 2021
              Resolved
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              Resolved

              Food was loosely packed and spilled.. all the things were mixed into another like salad into rice curry and all.

              This is not at all acceptable..
              When i choose the option to talk to an agent about it it shows this query is closed..
              Ridiculous management..

              Photos also i cannot upload as it says you have crossed 32 mb.. infact the photo size is 2mb .. Dont know whats wrong with swiggy.
              +1 photos
              Nov 27, 2021
              Complaint marked as Resolved 
              Swiggy customer support has been notified about the posted complaint.
              Verified Support
              Oct 26, 2021
              Swiggy Customer Care's response
              Hi Himaja, we are disappointed to hear that your order was served to you in a sub-par condition and our support team was not helpful on the same Please share your concern along with the order details via [protected]@swiggy.in from your registered email address so our team will look into this right away.
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                A
                Athira rajesh
                Oct 24, 2021
                Resolved
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                Resolved

                Login issue's

                Iam not able to login to my account using my phone number
                When iam login it is showing that this number already in used 6 months.. I need you to fix this complaint as soon as possible...
                +1 photos
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                B
                Bhaskar jannu
                from Hyderabad, Andhra Pradesh
                Oct 24, 2021
                Resolved
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                Resolved

                Hi sir/madam
                My ID 800472
                Please activate now sir, madam
                +1 photos
                Nov 25, 2021
                Complaint marked as Resolved 
                Swiggy customer support has been notified about the posted complaint.
                Verified Support
                Oct 25, 2021
                Swiggy Customer Care's response
                Hey Bhaskar, we are sorry to know this. If it has not been 6 months since your ID has been blocked, please fill the Swiggy Connect form for assistance on the same. Alternatively, you can drop an email to us by sharing your DE ID and hub location to [protected]@swiggy.in
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                  A
                  angry army free fire
                  Oct 24, 2021
                  Resolved
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                  Resolved

                  Address: Hsr layout

                  Mera naam suresh singh hai
                  DE ID 1638251 hai.
                  Contact no. [[protected]]

                  Kisi karnvas mere 3 order cancel huee the usme mera koi fault nhi tha valid reason ke karan huee tha and ab swiggy company ne meri id block kr di hai .

                  Maine form fillup bhi kiya tha tab bola gaya tha hum cross check karke batate hai.
                  Ab online hub main Kai bar complent kar chuka hu lekin mujhe koi reply nahi mil raha .
                  Mere pass koi job bhi nhi h . Please meri id open kra de because mai akela person hu family me job krne wala and family responsibilities bhi h to pls as soon as possible meri id open kra de .

                  .Agar meri taraf se koi galati hue hai to main uske liye Maafi chahata hu. I assure you aage se aisa nhi hoga.

                  Maine kae baar DE support Online Hub me form fill kiya hai but koi call nahi aa raha hai.

                  Plz help kare. 🙏🙏🙏🙏

                  Thanks for hearing me. 🙏🙏
                  +1 photos
                  Nov 25, 2021
                  Complaint marked as Resolved 
                  Swiggy customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 25, 2021
                  Swiggy Customer Care's response
                  Hey there, we are sorry to know this. If it has not been 6 months since your ID has been blocked, please fill the Swiggy Connect form for assistance on the same. Alternatively, you can drop an email to us by sharing your DE ID and hub location to [protected]@swiggy.in
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                    L
                    Laxmi Shingate
                    Oct 22, 2021
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                    We are vegiterian, but we get nonveg biryani current order, we try to contact but unable to connect call please refund our money otherwise we taking legal action.
                    Swiggy customer support has been notified about the posted complaint.
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                      Y
                      Yash Bhartia
                      Oct 21, 2021
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                      I was offered a coupon for an incorrectly charged delivery fee. However, their chat closed before I was able to get the code. When I emailed about the same, they said they could no longer give the code to me. For no apparent reason.
                      Swiggy customer support has been notified about the posted complaint.
                      Hi Yash, we are concerned to see you are unhappy with our support, do write to us at [protected]@swiggy.in regarding the same, our team will check this.
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                        H
                        harsh_2250
                        from Ahmedabad, Gujarat
                        Oct 21, 2021
                        Resolved
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                        Resolved

                        I have clicked make payment option after adding my food in cart and filled details of my SBI debit cards in swiggy payment gateway and after that my money cutted from my bank account and my order is not placed here I have attached screenshot of my transaction which I received from sbi.
                        +1 photos
                        Nov 26, 2021
                        Complaint marked as Resolved 
                        Swiggy customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 22, 2021
                        Swiggy Customer Care's response
                        Hey Harsh, we understand that you have not received the refund yet. Please share your registered details or the order ID by writing to us at [protected]@swiggy.in and we would be happy to connect with you and make amends.
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                          R
                          Raju Govindapuram
                          Oct 21, 2021
                          Oct 17, 2023
                          This thread was updated on Oct 17, 2023
                          Resolved
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                          Resolved

                          Not received Payout

                          Address: Kompally

                          Sir,
                          I'm raju Govindapuram
                          3Days Payout Not Received to Me
                          [protected]
                          [protected]
                          [protected] Date of payout...
                          +1 photos
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                          S
                          sunny5113
                          from Hyderabad, Telangana
                          Oct 21, 2021
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                          Address: Santosh dhaba exclusive, Hanuman Tekdi, Hyderabad, Telangana.
                          Website: www.swiggy.in

                          I have ordered garlic bread from Santosh Dhaba Exclusive formerly known as santosh Castel, through Swiggy so they delivered just a bun Instead of Garlic bread and I complained the issue to swiggy so they created a replacement. And I am surprised to find out that the replaced product also different, they told to email the issue to swiggy customer care and they replied no enough proof etc while I have sent photographs of food in box with bills and every thing. They scammed me .
                          +2 photos
                          Swiggy customer support has been notified about the posted complaint.
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                            R
                            roshangnps
                            Oct 20, 2021
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                            Resolved

                            Hello there, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu.
                            +3 photos
                            Nov 22, 2021
                            Complaint marked as Resolved 
                            Swiggy customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 22, 2021
                            Swiggy Customer Care's response
                            Hi there, we're disappointed to hear the order experience and support provided by our team were not up to your satisfaction. We have highlighted the issue to the relevant team and they will be reaching out to you over an email to assist you further.
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                              roshangnps
                              Oct 20, 2021
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                              Resolved

                              Address: Pankapara khetrajpur sambalpur

                              Hello, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu.
                              +1 photos
                              Oct 20, 2021
                              Complaint marked as Resolved 
                              Not resolved yet.!
                              Swiggy customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 22, 2021
                              Swiggy Customer Care's response
                              Hi there, we're disappointed to hear the order experience and support provided by our team were not up to your satisfaction. Thank you for sharing the details. We have highlighted the issue to the relevant team and they will be reaching out to you over an email to assist you further. Please bear with us.
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                                V
                                vkuchil
                                from Bengaluru, Karnataka
                                Oct 19, 2021
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                                Address: same as below, D 616, Brigade palm springs. Phase 7. J P Nagar, D 616, Brigade palm springs. Phase 7. J P Nagar, D 616, Brigade palm springs.

                                Order no;[protected] dt 16/10/2021 nandhanapalce

                                i had raised the complalaint against non supply items for which I am yet to receive the reply
                                vasanth uchil
                                [protected]
                                Swiggy customer support has been notified about the posted complaint.
                                Hey there, we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the issue along with the details of your concern at [protected]@swiggy.in and we will do what it takes to turn this around!
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                                  M
                                  Michaelt
                                  Oct 19, 2021
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                                  Address: 4 new yellapa chawl jarimari sakinaka
                                  Website: Swiggy app

                                  My name is michael I still not received refund for order id[protected]. Food was not delivered due to technical issue from swiggy end. So after follow up with their customer service many days they initiated refund please find attached screenshot for the same. They provided coupon code which was not working after that they initiated refund but still not received please get my refund from swiggy
                                  +3 photos
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                                    pranjaljain99
                                    from Delhi, Delhi
                                    Oct 18, 2021
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                                    I have received an email for an order I didn't even place. I haven't been using swiggy for more than 3 years.

                                    I have no details about this order such as who made this order, how much was the amount, from which card was it charged if it was my card etc. This is because I cannot log in to this as the phone number associated has already been discarded long back.

                                    I want to first deactivate the account and then delete all data associated with it.

                                    Customer care keeps giving me excuses that they cannot delete the data.
                                    I don't need a workaround like uninstalling the app (as you need to install it in the first place). Nor do I want to place any orders in Future.

                                    Swiggy order no. #[protected]
                                    Swiggy customer support has been notified about the posted complaint.
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