Swiggy Complaints & Reviews

On 1 Nov 2021 @ 18:59 ordered and Prepaid at Copper Kitchen (SWIGGY ORDER ID[protected] for Rs.327) through Swiggy.

Around 20:00 IST Swiggy Executive ARRIVED AT MY PLACE and told that he left food at Hotel BY MISTAKE and CHANGED HIS ORDER STATUS AS DELIVERED. Hence I contact Swiggy Help Center, first asked my address, then told to talk with executive, and finally, they told me to send mail to [protected]@swiggy.in

Here I lost my money, food not delivered, no response from Swiggy help center.

Meanwhile, I checked with Copper Kitchen Hotel, they told that order was dispacted already.

I expect some immediate action from Swiggy, but they failed to do so. Till Now (2 Nov 2021, 12:10 pm) no response for me.

I have ordered sweets and snack from Ganga sweets for Rs473 through swiggy. I have paid online Rs 473 via GPay and the money got debited twice from my bank account.

I am not able to receive the genie orders

I start working swiggy 2019 jaise hi korona chalu hua mai kam nahi kar paya aur mera id deactivate ho gaya I like to work only swiggy no any companies bec love to work with swiggy please sir mera id open kijiye mai duty karna chahta hun thanku so much.

Hi i have placed 2 cakes from aburee le chocolatier, Kormangla from swiggy, 1 for my mom birthday and 1 for my sister. And in that 1 cake of my mom birthday was damaged alot from the bottom. I have raised issue with the customer care they saying sorry it happened we will give you 390rs coupon code. I said them i need full refund of my cake amount not the coupon, coz i have paid 800₹ for the cake and they offering me ₹390 coupon, i said them i need full refund not the coupon or else i will raise a complaint in consumer court. They dint gave any response on that and hanged the chat. And the call is not getting connected, so I request you pls to take an action and get the amount refund back please, Thankyou.

When we are going to login to swiggy account its showing mobile number already used in last 6 months, please resolve this problem.

Sir i am anil barasa working in swiggy delivery partner for a long time OR very honest and hard work all the time 3 years never any complaint i have but today company temporarily deactivated my de id please Sir i request you on my de id 1165193 please do i need job please sir
My account deactivate not warning and not call suddenly my account deactivate center team please request you on my de id

Dear Team,

My self Ajay Tiwari Resturant ID 22733749,
A person named Harsh Shah as a representative of swiggy come to me on 23 October 2021,
He asked me to do registered my restaurant in swiggy then I told ok and he registered my restaurant through his mobile and whatsapp him all my documents and shown him original also, then he told me just pay me 8590 right now and after document get ok you pay me 7316 rupes in that amount you get 1 tablet on which orders are coming and, your commission is 20% and swiggy gives costumer 60%discount behalf of you,
And he give me account details that is
Name : Bundl Technologies Pvt.Ltd.India.
Acct Number :[protected]
Bank Name : CSB Bank
Bank IFSC :CSBK0000337

And I transfer the amount the copy is in attachment.

But next day I m trying to call him and send him messages then it's not delivered so I called swiggy customer care so they told me we can not take any money from Resturant owner,

So question is that how can he know the process and how can he have swiggy id card .

When I checked online then that bundl technologies Pvt Ltd belonging to swiggy only,

So what is happening pls let me know and give me money back from your account .

I already given a police complaint to Bandra police station.

His name Harsh Shah and mobile number[protected] /
[protected]

I attached transfer account details and Harsh photo.


Thanks & regards
Ajay Tiwari
[protected]

I orderd something, amount is deducted from my account but order is not placed, first of all they have no any costumer care or helpline number so if someone have problem how can they contact, and when I contacted them through message, they didn't take any further step, they said contact to concerned bank, but I have already paid, how bank is responsible in this....

Order id[protected]
Iorder 20 roti but igot only 4 roti 16 roti Missing 😭😭😭😭 we are 8 people what we do Swiggy chat support not helping please help

I ordered food from swiggy and they did not deliver all items, order number[protected]

I ordered for 5 fried rice, 1 chilly chiken and 1 chicken munchurian on 24/10/2021 by swiggy.
Order no[protected], /

registered email krishna.[protected]@sbi.co.in

mobile no [protected]

order from Mitali restaurant

delivered by Abdul aziz al amin.

But they supplied 1 fried rice, 1chilly chiken and 1 chicken munchurian.There was four fried rice missing.
I complained for this by mail and mobile.
They give me only Rs 400.00 by coupon.
But my loss Rs640.00.
After complaining they are not giving rest amount Rs 240.
Today they call me appologise for the incident but no assurance for giving my loss.
What to do now.
Regards

Food seal was broken

Hii my name is mahesh dubey. I have order oil from swiggy but received expired and bad quality oil. But swiggy not return and replace this oil. My order I'd Instamart order #[protected] please provide me resolution as soon as possible. My mobile no is [protected]

Meri id[protected] December, 2020 ko id deactivate kar diya gaya hai. Mujhse keval ek hafte mein 2 order delayed ke wajah se id deactivated kar diya gaya. Mere security money bhi wapas nhi kiya hai

Respected sir you are receiving complaint from Hari from cuddalore. I can't able to search standard veg restaurant A2B, Ananda bavan thirupathiripuliyur branch. There foods will be so good. For the past four times I am ordering food from other hotel and I can't ae to tolerate the taste. Please help me reach A2B and Ananda Bhavan thirupapuliyur branch.

Mne khna mngwya tha jo ki galat mje deliver hua khna khrab tha nd jo mne mngwaya usse different tha mne sari valid pics nd video b share ki pr mko koi compensation ni mila mje help krre mra registered email h
[protected]@gmail.com
Nd no. H [protected]

Restraurent I'd -378848

Reference previous mails sent for payout request.

It is once again requested that the payout amount for 400+ orders amounting to Approx 2.11 lacs(total sale) is still pending. The issue was highlighted to your team but still the matter has not been resolved.

It is added that the offer was activated by Swiggy after which the same was confirmed by your order management team. The concerned team has confirmed that payout of the offer will be made after deducting the commission but I have received approx 600/- rs for all 400+ orders. It is pertinent to mention here that no offer has been given from our side . The same offer is still reflecting in the Swiggy app rather your team has confirmed vide email dated 20.09.21 that the offer has been removed from Swiggy side.

It is also added that the app has some error that the orders were not reflecting or updating in the app during those days. But I have confirmed all the orders after having conversation with your order management team.

It is submitted that I have spent more than 1.9 lakh for preparing and delivering the said orders the details of which is enclosed with this email.

So It is again requested to payout the said amount at an early date to avoid court litigation. my iPhone

Food was loosely packed and spilled.. all the things were mixed into another like salad into rice curry and all.

This is not at all acceptable..
When i choose the option to talk to an agent about it it shows this query is closed..
Ridiculous management..

Photos also i cannot upload as it says you have crossed 32 mb.. infact the photo size is 2mb .. Dont know whats wrong with swiggy.

Iam not able to login to my account using my phone number
When iam login it is showing that this number already in used 6 months.. I need you to fix this complaint as soon as possible...