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Swiggy Complaints & Reviews

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Updated: Feb 27, 2026
Complaints 5232
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654
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Swiggy reviews & complaints page 97

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A
Ankbha
from Palwal, Haryana
Oct 28, 2021
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Address: Shiv colony palwal haryana

Order id[protected]
Iorder 20 roti but igot only 4 roti 16 roti Missing 😭😭😭😭 we are 8 people what we do Swiggy chat support not helping please help
Swiggy customer support has been notified about the posted complaint.
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    A
    AkshitaUpreti
    from Delhi, Delhi
    Oct 27, 2021
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    Address: bangalore

    I ordered food from swiggy and they did not deliver all items, order number[protected]
    Swiggy customer support has been notified about the posted complaint.
    Hey Akshita, we are distraught to know there were items missing in your order, do write to us at [protected]@swiggy.in regarding this, so we may check the same.
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      K
      Krishna Pada Chanda
      Oct 26, 2021
      Resolved
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      Resolved

      I ordered for 5 fried rice, 1 chilly chiken and 1 chicken munchurian on 24/10/2021 by swiggy.
      Order no[protected], /

      registered email krishna.[protected]@sbi.co.in

      mobile no [protected]

      order from Mitali restaurant

      delivered by Abdul aziz al amin.

      But they supplied 1 fried rice, 1chilly chiken and 1 chicken munchurian.There was four fried rice missing.
      I complained for this by mail and mobile.
      They give me only Rs 400.00 by coupon.
      But my loss Rs640.00.
      After complaining they are not giving rest amount Rs 240.
      Today they call me appologise for the incident but no assurance for giving my loss.
      What to do now.
      Regards
      Dec 7, 2021
      Complaint marked as Resolved 
      Swiggy customer support has been notified about the posted complaint.
      Oct 26, 2021
      Updated by Krishna Pada Chanda
      I ordered for 5 fried rice, 1 chilly chiken and 1 chicken munchurian on 24/10/2021 by swiggy.
      Order no[protected], /

      registered email krishna.[protected]@sbi.co.in

      mobile no [protected]

      order from Mitali restaurant

      delivered by Abdul aziz al amin.

      But they supplied 1 fried rice, 1chilly chiken and 1 chicken munchurian.There was four fried rice missing.
      I complained for this by mail and mobile.
      They give me only Rs 400.00 by coupon.
      But my loss Rs640.00.
      After complaining they are not giving rest amount Rs 240.
      Today they call me appologise for the incident but no assurance for giving my loss.
      What to do now.
      Regards
      Verified Support
      Oct 27, 2021
      Swiggy Customer Care's response
      Hi Krishna, we are sorry for your trouble. Do share your concern with relevant details to [protected]@swiggy.in and we will be happy to make amends.
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        R
        Rudolf1801
        Oct 26, 2021
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        Food seal was broken
        Swiggy customer support has been notified about the posted complaint.
        Hey there! We are disappointed to hear that your order was served to you in a sub-par condition. Please allow us the opportunity to review this matter further. Request you to share this concern via email at [protected]@swiggy.in along with the order details and our team will look into this right away.
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          R
          Ramshiromani Dubey
          Oct 26, 2021
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          Address: Mumbai

          Hii my name is mahesh dubey. I have order oil from swiggy but received expired and bad quality oil. But swiggy not return and replace this oil. My order I'd Instamart order #[protected] please provide me resolution as soon as possible. My mobile no is [protected]
          Swiggy customer support has been notified about the posted complaint.
          Oct 26, 2021
          Updated by Ramshiromani Dubey
          Received damage, expired and bad quality oil but swiggy not return this oil and replace

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            K
            Kamlesh Kesarwani
            Oct 26, 2021
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            Meri id[protected] December, 2020 ko id deactivate kar diya gaya hai. Mujhse keval ek hafte mein 2 order delayed ke wajah se id deactivated kar diya gaya. Mere security money bhi wapas nhi kiya hai
            Swiggy customer support has been notified about the posted complaint.
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              M
              Mc mam Kmptc
              Oct 25, 2021
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              Respected sir you are receiving complaint from Hari from cuddalore. I can't able to search standard veg restaurant A2B, Ananda bavan thirupathiripuliyur branch. There foods will be so good. For the past four times I am ordering food from other hotel and I can't ae to tolerate the taste. Please help me reach A2B and Ananda Bhavan thirupapuliyur branch.
              Swiggy customer support has been notified about the posted complaint.
              Hi Hari, we understand your concern. Please write an email to [protected]@swiggy.in with more information on your request and we will look into this for you
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                L
                Loveena Goyal
                Oct 25, 2021
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                Mne khna mngwya tha jo ki galat mje deliver hua khna khrab tha nd jo mne mngwaya usse different tha mne sari valid pics nd video b share ki pr mko koi compensation ni mila mje help krre mra registered email h
                [protected]@gmail.com
                Nd no. H [protected]
                Swiggy customer support has been notified about the posted complaint.
                Hi loveena, please accept our apologies for this experience, we never intend to make you through any hassle and work constantly to make your experience seamless. Please share the order ID over an email to [protected]@swiggy.in where you faced this instance, so that we can look into this further.
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                  ‘O’pizzano ‘O’pizzano
                  Oct 25, 2021
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                  Address: Mohali

                  Restraurent I'd -378848

                  Reference previous mails sent for payout request.

                  It is once again requested that the payout amount for 400+ orders amounting to Approx 2.11 lacs(total sale) is still pending. The issue was highlighted to your team but still the matter has not been resolved.

                  It is added that the offer was activated by Swiggy after which the same was confirmed by your order management team. The concerned team has confirmed that payout of the offer will be made after deducting the commission but I have received approx 600/- rs for all 400+ orders. It is pertinent to mention here that no offer has been given from our side . The same offer is still reflecting in the Swiggy app rather your team has confirmed vide email dated 20.09.21 that the offer has been removed from Swiggy side.

                  It is also added that the app has some error that the orders were not reflecting or updating in the app during those days. But I have confirmed all the orders after having conversation with your order management team.

                  It is submitted that I have spent more than 1.9 lakh for preparing and delivering the said orders the details of which is enclosed with this email.

                  So It is again requested to payout the said amount at an early date to avoid court litigation. my iPhone
                  Swiggy customer support has been notified about the posted complaint.
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                    H
                    Himaja Reddy Maddika
                    Oct 24, 2021
                    Resolved
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                    Resolved

                    Food was loosely packed and spilled.. all the things were mixed into another like salad into rice curry and all.

                    This is not at all acceptable..
                    When i choose the option to talk to an agent about it it shows this query is closed..
                    Ridiculous management..

                    Photos also i cannot upload as it says you have crossed 32 mb.. infact the photo size is 2mb .. Dont know whats wrong with swiggy.
                    Nov 27, 2021
                    Complaint marked as Resolved 
                    Swiggy customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 26, 2021
                    Swiggy Customer Care's response
                    Hi Himaja, we are disappointed to hear that your order was served to you in a sub-par condition and our support team was not helpful on the same Please share your concern along with the order details via [protected]@swiggy.in from your registered email address so our team will look into this right away.
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                      A
                      Athira rajesh
                      Oct 24, 2021
                      Resolved
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                      Resolved

                      Login issue's

                      Iam not able to login to my account using my phone number
                      When iam login it is showing that this number already in used 6 months.. I need you to fix this complaint as soon as possible...
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                      B
                      Bhaskar jannu
                      from Hyderabad, Andhra Pradesh
                      Oct 24, 2021
                      Resolved
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                      Resolved

                      Hi sir/madam
                      My ID 800472
                      Please activate now sir, madam
                      Nov 25, 2021
                      Complaint marked as Resolved 
                      Swiggy customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 25, 2021
                      Swiggy Customer Care's response
                      Hey Bhaskar, we are sorry to know this. If it has not been 6 months since your ID has been blocked, please fill the Swiggy Connect form for assistance on the same. Alternatively, you can drop an email to us by sharing your DE ID and hub location to [protected]@swiggy.in
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                        A
                        angry army free fire
                        Oct 24, 2021
                        Resolved
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                        Resolved

                        Address: Hsr layout

                        Mera naam suresh singh hai
                        DE ID 1638251 hai.
                        Contact no. [[protected]]

                        Kisi karnvas mere 3 order cancel huee the usme mera koi fault nhi tha valid reason ke karan huee tha and ab swiggy company ne meri id block kr di hai .

                        Maine form fillup bhi kiya tha tab bola gaya tha hum cross check karke batate hai.
                        Ab online hub main Kai bar complent kar chuka hu lekin mujhe koi reply nahi mil raha .
                        Mere pass koi job bhi nhi h . Please meri id open kra de because mai akela person hu family me job krne wala and family responsibilities bhi h to pls as soon as possible meri id open kra de .

                        .Agar meri taraf se koi galati hue hai to main uske liye Maafi chahata hu. I assure you aage se aisa nhi hoga.

                        Maine kae baar DE support Online Hub me form fill kiya hai but koi call nahi aa raha hai.

                        Plz help kare. 🙏🙏🙏🙏

                        Thanks for hearing me. 🙏🙏
                        Nov 25, 2021
                        Complaint marked as Resolved 
                        Swiggy customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 25, 2021
                        Swiggy Customer Care's response
                        Hey there, we are sorry to know this. If it has not been 6 months since your ID has been blocked, please fill the Swiggy Connect form for assistance on the same. Alternatively, you can drop an email to us by sharing your DE ID and hub location to [protected]@swiggy.in
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                          L
                          Laxmi Shingate
                          Oct 22, 2021
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                          We are vegiterian, but we get nonveg biryani current order, we try to contact but unable to connect call please refund our money otherwise we taking legal action.
                          Swiggy customer support has been notified about the posted complaint.
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                            Y
                            Yash Bhartia
                            Oct 21, 2021
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                            I was offered a coupon for an incorrectly charged delivery fee. However, their chat closed before I was able to get the code. When I emailed about the same, they said they could no longer give the code to me. For no apparent reason.
                            Swiggy customer support has been notified about the posted complaint.
                            Hi Yash, we are concerned to see you are unhappy with our support, do write to us at [protected]@swiggy.in regarding the same, our team will check this.
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                              H
                              harsh_2250
                              from Ahmedabad, Gujarat
                              Oct 21, 2021
                              Resolved
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                              Resolved

                              I have clicked make payment option after adding my food in cart and filled details of my SBI debit cards in swiggy payment gateway and after that my money cutted from my bank account and my order is not placed here I have attached screenshot of my transaction which I received from sbi.
                              Nov 26, 2021
                              Complaint marked as Resolved 
                              Swiggy customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 22, 2021
                              Swiggy Customer Care's response
                              Hey Harsh, we understand that you have not received the refund yet. Please share your registered details or the order ID by writing to us at [protected]@swiggy.in and we would be happy to connect with you and make amends.
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                                R
                                Raju Govindapuram
                                Oct 21, 2021
                                Oct 17, 2023
                                This thread was updated on Oct 17, 2023
                                Resolved
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                                Resolved

                                Not received Payout

                                Address: Kompally

                                Sir,
                                I'm raju Govindapuram
                                3Days Payout Not Received to Me
                                [protected]
                                [protected]
                                [protected] Date of payout...
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                                S
                                sunny5113
                                from Hyderabad, Telangana
                                Oct 21, 2021
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                                Address: Santosh dhaba exclusive, Hanuman Tekdi, Hyderabad, Telangana.
                                Website: www.swiggy.in

                                I have ordered garlic bread from Santosh Dhaba Exclusive formerly known as santosh Castel, through Swiggy so they delivered just a bun Instead of Garlic bread and I complained the issue to swiggy so they created a replacement. And I am surprised to find out that the replaced product also different, they told to email the issue to swiggy customer care and they replied no enough proof etc while I have sent photographs of food in box with bills and every thing. They scammed me .
                                Swiggy customer support has been notified about the posted complaint.
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                                  R
                                  roshangnps
                                  Oct 20, 2021
                                  Resolved
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                                  Resolved

                                  Hello there, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu.
                                  Nov 22, 2021
                                  Complaint marked as Resolved 
                                  Swiggy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 22, 2021
                                  Swiggy Customer Care's response
                                  Hi there, we're disappointed to hear the order experience and support provided by our team were not up to your satisfaction. We have highlighted the issue to the relevant team and they will be reaching out to you over an email to assist you further.
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                                    roshangnps
                                    Oct 20, 2021
                                    Resolved
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                                    Resolved

                                    Address: Pankapara khetrajpur sambalpur

                                    Hello, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu.
                                    Oct 20, 2021
                                    Complaint marked as Resolved 
                                    Not resolved yet.!
                                    Swiggy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 22, 2021
                                    Swiggy Customer Care's response
                                    Hi there, we're disappointed to hear the order experience and support provided by our team were not up to your satisfaction. Thank you for sharing the details. We have highlighted the issue to the relevant team and they will be reaching out to you over an email to assist you further. Please bear with us.
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