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Swiggy Complaints & Reviews

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Last updated Apr 22, 2024
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Swiggy reviews & complaints page 89

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G
Gehz
from New Delhi, Delhi
Oct 18, 2021
Oct 19, 2021
This thread was updated on Oct 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payout Deduction

Address:Location- Lajpat Nagar new delhi 110024 my De id 61083, my name suresh kumar and my mo number 8368570364

Swiggy 2532 rs. Deduct is my payout . Swiggy says 2532rs. Due avail finance loan . But sir my loan no. [protected] is clear no amount dues. I uploaded avail finance all payment statement & and account statement pictures ....
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Chanti Smarts
Oct 18, 2021
Oct 19, 2021
This thread was updated on Oct 19, 2021
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Online swiggy

Address:Govt High School Quthbullapur Main Road Vimana Puri Quthbullapur, Chandraya nagar near church

Item are different from what i ordered...
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A
anilluciageorge
from Chennai, Tamil Nadu
Oct 16, 2021
Oct 17, 2021
This thread was updated on Oct 17, 2021
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Refund-ss hyderabad

Address:SWIGGY
Website:SWIGGY

On 5th September 2021, I ordered food for Rs.2233. but because o[censored]nable to update the address order has not been delivered. so I cancelled the order. but I didn't receive a refund, instead, they say it had been credited to swiggy money wallet. but money is not been credited to my credit card. multiple times they committed to credit on my card account. but now say unable to do it....
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Nishu Kumbhat
from Kolkata, West Bengal
Oct 14, 2021
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Non vegetarian food served instead of vegetarian

With great deal of regret, I wished to state that and inform you that against my confirmed order for a veg meal, I was served with non vegetarian meal on the auspicious day of Navratri. Nothing could have hurt me than my taking your non veg meal ignorantly. My continuous chat with your app did not yield any result at all, . I wish to make it clear that I cannot take the matter lightly as it is hurting religious sentiments, particularly on...
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Pranavi Bandari
Oct 14, 2021
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swiggy instamart

I placed an order at swiggy instamart at 11th October. I didn't receive three items of worth Rs.550 then i did raised a complaint at swiggy help center and even e-mailed them @supportswiggy but none of them did respond to my concern. I'm only receiving emails saying wait for 6hours but it's been more 72hours till now. Worst customer service...
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Syed Kalandar
from Davangere, Karnataka
Oct 13, 2021
Oct 15, 2021
This thread was updated on Oct 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order canceled unnecessarily and not refunded my money

Address:Sajjan bakeries swiggy Davangere
Website:Swiggy.com

I ordered a cake on 13 Oct 2021 at swiggy app so due to heavy rain delivery was not done so they told ur order is canceled u will be charged 100% cancelation fee ...why this I didn't received order simply I have to pay to them 180₹ so I want justice and action against this fraud...
+1 photos
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Manoj Vamshi
Oct 13, 2021
Oct 15, 2021
This thread was updated on Oct 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account deactivation or delete

Website:Swiggy.com

I contacted swiggy multiple times, and none are being accountable.. I did about 5-7 follow ups on same query and none get respond on it.. I want to escalate it as multiple people are using my swiggy and I don't want that orders history...
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Saikata
from Mumbai, Maharashtra
Oct 12, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
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Order cancellation without reaching at the location

Hello,

Yesterday dated 11.10.2021 I ordered food item from Swiggy around 7:58 p.m. with order ID[protected].

I was continuously observing through my gps that delivery representative was coming according to the route and suddenly at 9:15 p.m. before reaching my location, he cancelled the order without giving any intimation by him or any Swiggy representative.

Both my contact number and the email...
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Preetesh Verma
Oct 11, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about services of swiggy

I ordered food on swiggy it got confirmed got prepared and then my order got cancelled reason being delivery executive don’t want to deliver it then why take order on first place and they don’t even change the delivery executive they just cancel the order after successfully wasting my time and then I ordered second time I got a call after an hour from swiggy that your order is an hour late after already been waiting for an hour I had...
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pradesh sahooo
from Bengaluru, Karnataka
Oct 11, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
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Payout not receive

Address:White field
Website:www.swiggy.com

ALL DETAILS IS EVERYTHING OK
BUT NOT PAYOUT THE SWIGGY

SWIGGY DETAILS

NAME - PRADESH KUMAR SAHOO
SWIGGY DE ID[protected]
LOCATION . BANGALORE .
WHITE FIELD
PIN--560066

27th sep to 03rd Oct

Please all details is ok but swiggy is not pay out my bank please

Name- Pradesh Sahoo

Bank account --[protected]br...
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Nikhil B Waddar
from Bengaluru, Karnataka
Oct 11, 2021
Mar 12, 2024
This thread was updated on Mar 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Swiggy delivery ID is been temporarily deactivated.

Address:6, AVS Compound, 80 Ft Road Ejipura, Koramangala, Bengaluru, Karnataka 560047

I had joined swiggy last year, due to an accident my leg was injured and I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after one year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1348595 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide...
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XxTanishthaxx
from Delhi, Delhi
Oct 11, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cod option removed

I ordered food and the delivery executive refused to pick up my calls and was not moving from his location and i waited for an hour then canceled the order . Now my cod option is removed because of the delivery executives fault and they are not changing it ....
+14 photos
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Rohit chouchary
from Delhi, Delhi
Oct 9, 2021
Oct 10, 2021
This thread was updated on Oct 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Items missing from the order

Address:Delhi

I am very frustrated from the application swiggy actually i have ordered the food on October 5 of this month for some of my guests but the items missing from my order and from that day i am continuously begging for my refund through chat support and email also for the items i haven't received but no response . Why are they taking full amount for the item which they are not giving in the parcel . I request you to help me in regarding this...
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S
Samram7890
Oct 9, 2021
Oct 10, 2021
This thread was updated on Oct 10, 2021
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Ordered food from Swiggy app without delivering they have cancelled the order and not yet refunded

This is to inform you that i have ordered food from Bijoli Grill restaurant located at Mandi House Delhi through swiggy app at 12:45 PM on 09.10.2021. The restaurant had confirmed my order and delivery partner was assigned. The delivery partner picked up my order and proceed to reach at my location. I was so hungry and eagerly waiting for food. Suddenly at 1:56 pm they have cancelled my order.
I have lodged a complain at swiggy app...
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prashant8600
from PUNE, Maharashtra
Oct 8, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
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Amount not added account

Website:swiggy app

I have order book 4 sept at swiggy RS 169.00 payment get through UPI but delivery person unvailable this order cancel swiggy end.that amount not added my account til date.So please see attach image screenshot. I had contact Customer care swiggy no valid responce to that end,
So I requsted you too please check and revert soon,...
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Priya Geeta Arora
Oct 8, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misuse of Email ID

This is my second complaint, can someone please help me here. My email is being used on Swiggy by someone.
I need this account to be blocked.

First incident - Sept 28
Second incident - Oct 08

Attached screenshots for both. Thanks!...
+2 photos
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M
MP YADAV 49
Oct 8, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
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My id was blocked id no 1561544

My id was blocked.
Because I did not went to duty since 2week because I have been suffer fever cold and caugh...
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P
pardhu
from Hyderabad, Telangana
Oct 8, 2021
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Swiggy cheating the customers

Address:hyderabad

I ordered from agra sweets banjara order id[protected] food item rabdi malai waited for 45min after multiple calls to delivery executive i received the food but received wrong item, i ordered for rabdi malai but received rasmalai, i was very unhappy seeing that wrong item so called delivery executive to confirm that he has not delivered someone order to me, delivery executive is sure that order is mine then called the restaurant to check...
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Rayzor009
from Bengaluru, Karnataka
Oct 7, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery partners being stupid and arrogant

Address:Kammanhalli

Placed an order at 9:45 PM at Mani's Dum Biryani and the order was picked up well ahead of schedule. I see the time to be delivered is 25 minutes. I kept the tracker on and waited from 25 it became 27 min then it became 22 min then again becomes 25 minutes. It just shows the person going in the surroundings and not reaching my place. After waiting for 35-40 minutes I called the partner and he says sir I've taken double order thats why I'm...
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S
Sahoob
Oct 6, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint on Order#116608004496.

Address:MATESHWARI KRIPA FLAT NO 401 ULWE 410206

Dear Sir/Madam,

Hope you are fine and doing well.!!

Here I will come to the straight point why I am writing this to you.

Firstly I am damn hungry and due to this incident I just ate biscuits and writing this to you.

I dont know what you will do after getting this escalation on the concern I am highlighting but I hope as CEO of company you will give me the best of yours for my satisfaction...
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