Claimed

Swiggy Complaints & Reviews

1
Updated: Sep 11, 2026
Complaints 5256
Resolved
663
Unresolved
4593
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy reviews & complaints page 90

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajay100000
from Agartala, Tripura
Feb 3, 2022
Report
Copy

Address: Agartala, Tripura
Website: www.swiggy.com

I am a swiggy rider 1week pass but i am not got my previous payout plz help my de id 1725078
Swiggy customer support has been notified about the posted complaint.
Hey Ajay. We understand that you've had an issue. Please do write to us at [protected]@swiggy.in with your DE ID and city HUB details along with your concern or fill the Swiggy Connect Form. Our team will get back in touch with you in 24-48 hours to assist you with this.
Hey Ajay. We understand that you've had an issue. Please do write to us at [protected]@swiggy.in with your DE ID and city HUB details along with your concern or fill the Swiggy Connect Form. Our team will get back in touch with you in 24-48 hours to assist you with this.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    8
    8983126698
    Feb 3, 2022
    Report
    Copy

    Address: Pune Maharashtra

    Dear sir

    When I give Oder time was show Oder will be solider within 36 mint that time time was 11:12 pm after 1:30 hrs food not delivere also not response my call no buddy can help me
    My family was very hunger also have 2 child
    My child very crying
    Swiggy customer support has been notified about the posted complaint.
    Hey there, we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the issue along with the order ID and details of your concern at [protected]@swiggy.in and we will do what it takes to turn this around!
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      O
      Omi1234567
      from Pune, Maharashtra
      Feb 3, 2022
      Resolved
      Report
      Copy
      Resolved

      Address: Pune

      BOI UPI - Your VPA [protected]@ybl linked to Bank of India a/c no. XXXXXXXXXXX0111 is debited for Rs.475.00 and credited to swiggy.[protected]@axisbank (UPI Ref no[protected].
      Feb 3, 2022
      Complaint marked as Resolved 
      I received refund from swiggy after conversation with support from swiggy app
      Swiggy customer support has been notified about the posted complaint.
      Feb 03, 2022
      Updated by Omi1234567
      Following email has been done from me to swiggy support. Hope this issue will be sorted out sooner, i expect full refund of the amount incase order is not delivered.
      Please make sure this issue is all solved at earliest

      Verified Support
      Feb 03, 2022
      Swiggy Customer Care's response
      Hi there, we are sorry that we couldn't resolve your issue. Please write to us at [protected]@swiggy.in with the order ID, and tell us what went wrong and we will be happy to connect with you and resolve the issue.
      Verified Support
      Feb 03, 2022
      Swiggy Customer Care's response
      Hi there, we are sorry that we couldn't resolve your issue. Please write to us at [protected]@swiggy.in with the order ID, and tell us what went wrong and we will be happy to connect with you and resolve the issue.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bhavana Mehare
        Feb 2, 2022
        Resolved
        Report
        Copy
        Resolved

        I ordered food from Swiggy with Singh Tadka Cafe, Noida, on Feb 2, 2022. (order no:[protected]It was delivered one hour later(as usual late deliveries from Swiggy) . However the worst that could happen was, while eating I noticed something weird in my mouth and took it out, it was a ' Blood Stained Band Aid'. You can imagine how disgusting it was, I literally vomitted after that.I called up Swiggy customer care and they just didn't help appropriately or let me talk to a senior. All he could say was ' Refund ho jayega'. It is not a matter of money, it's of health and hygiene. If I get some disease tomorrow due to consuming this, who will take the responsibility. I strongly urge to take strict action against Swiggy and concerned restaurant.
        Mar 13, 2022
        Complaint marked as Resolved 
        Swiggy customer support has been notified about the posted complaint.
        Verified Support
        Feb 03, 2022
        Swiggy Customer Care's response
        Hey Bhavana, that truly was a very unpleasant experience. We will be reaching out to you over a call to have this resolved for you.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Niyatiajmera
          from Mumbai, Maharashtra
          Feb 2, 2022
          Report
          Copy

          My order number was[protected]
          I had ordered cake for friends anniversary party. But the cake was manhandled and delivered in bad condition. It was smashed and crumpled from one side. The message on the cake was also distorted. The condition of the cake was unpresentable and unpleasant
          Swiggy customer support has been notified about the posted complaint.
          Hi Niyati, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
          Hi Niyati, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rajvinoth Ronin
            from Palani, Tamil Nadu
            Feb 2, 2022
            Report
            Copy

            Am working in swiggy past 3 months, in our zone there were no are manager or team leader, so am willing to apply for this job...
            Bcz in past 3 months am never seen my manager or team leader...
            Swiggy customer support has been notified about the posted complaint.
            Hi Rajvinoth! Please drop a mail at [protected]@swiggy.in along with your resume & our HR team will reach out to you if we find your profile suitable. You can also check https://www.swiggy.com/careers for the list of available positions.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Syed khaleel Ali
              Feb 1, 2022
              Report
              Copy

              Address: Secenderbad

              Customer complain to me rude behaviour but I not rudely with customer in my service n no servey from swiggy . I'm I'd deactivate last December 24 2021 my monthly incentive also lost
              Swiggy customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kagithala mahesh
                from Hyderabad, Telangana
                Jan 31, 2022
                Report
                Copy

                Address: Ramanthapur.
                Website: Swiggy

                I didn't not get pay out of December 31st and. Same repeating jan29th payout. Plz alive my problem. Sure. My id. 1761958. Kagithala mahesh. Zone dilshuknagar kothapet
                Swiggy customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Annie Rose Richard
                  from BENGALURU, Karnataka
                  Jan 30, 2022
                  Report
                  Copy

                  Ordered an item in Swiggy and went without food. Ordered at Bengaluru Dindugal thalapakatti and did not get food and went without food because of the following mistakes. No solution or compensation provided
                  1. The app showed and item which was unavailable
                  2. The restaurant accepted the order even when item was unavailable
                  3. After 1 hour waiting time resturant told item unavailable. Does it really take an hour or a minute?
                  4. The restaurant contacted via swiggy delivery and refused to talk with us
                  5. After long the swiggy executive cancelled the order without a resolution.
                  6. Refund after 4 days.
                  Bad
                  Swiggy customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Akhil0072
                    Jan 29, 2022
                    Report
                    Copy

                    I have ordered fries and burger from swiggy
                    Only fries in a box has been delivered . Burger was missing.
                    My order#[protected]
                    Total amount was 169rs.
                    Swiggy customer support has been notified about the posted complaint.
                    Hi Akhil, I am disappointed to know that you are unhappy with your order. Do share your concern with relevant details and your registered mobile number to [protected]@swiggy.in so that we can have this looked into from our end.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aviraj3
                      from Amritsar, Punjab
                      Jan 29, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Majitha Road, AMRITSAR

                      I'm worked in swiggy delivery partner
                      My name. Tajinder Pal Singh
                      Swiggy I'd, 1567046
                      I'm very heard work in swiggy delivery
                      Work
                      But swiggy is not adjust my earnings. and not pay my payout.
                      Please solve my problem.
                      Mar 3, 2022
                      Complaint marked as Resolved 
                      Swiggy customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 31, 2022
                      Swiggy Customer Care's response
                      Hi Aviraj, we are sorry for your trouble. Please send us an email at [protected]@swiggy.in with your DE ID, location, and registered mobile number, or raise a complaint by filling out the Swiggy Connect Form. We will contact you within 24-48 hours of your filling it to help you out.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Stepmat
                        from Bengaluru, Karnataka
                        Jan 29, 2022
                        Report
                        Copy

                        My order id is[protected]
                        I ordered a ultimate savings bucket on 23/02/2022 which included a pepsi and I had paid additional 94 for a medium fries. I did not recieve the medium fries and I also did not recieve the pepsi and i recieved very few crispy and hot . I have gone through a lot of hassle by chatting with them and later I was asked to write and email and later the only response I got was we will pass the feedback and make sure this don't happen in future. I want my money back for the missing item and now that I have through all these hassle I need swiggy to compensate for it.
                        Swiggy customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mainak1398
                          Jan 28, 2022
                          Report
                          Copy

                          Cancelled an order on 27th Jan 2022 and henceforth I was unable to avail the option of COD.. This is completely subversive... I have my money to pay for the choice of my food yet due to this unethical protocol.. It's really affecting many people.. Please resolve this matter quickly.
                          Swiggy customer support has been notified about the posted complaint.
                          Hi Mainak, we are sorry for this mishap. Please let us know more by dropping an email at [protected]@swiggy.in along with the order details so that we can look into this and assist you better.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Khushi jaan
                            from Delhi, Delhi
                            Jan 28, 2022
                            Report
                            Copy

                            Address: G-460 sangam vihar new delhi 110080

                            My id is 1809117 tamprorly deactivated without reason pls solv my problem sir
                            Swiggy customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rrrrrrr8
                              from Delhi, Delhi
                              Jan 28, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Sangam vihar new dehli 110080

                              Pls open my swiggi id is tamprorly deactivate
                              Mar 4, 2022
                              Complaint marked as Resolved 
                              Swiggy customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 29, 2022
                              Swiggy Customer Care's response
                              Hi there, we understand your DE ID has been deactivated. Kindly write to us at [protected]@swiggy.in with your DE ID and city name, so we can look into this and assist you further.

                              ^Nikhil
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                pv30
                                Jan 27, 2022
                                Report
                                Copy

                                Cancelled my order once and cod as a payment option was made unavailable for me. When i sent them a mail asking them the reason for disabling the option they told me that the option can only be unlocked after 5 to 6 successful online transaction. This is completely arbitrary and violates section 2 nnn (B) of consumer protection act, 1986.
                                Swiggy customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shilendra Kumar kushawah
                                  Jan 27, 2022
                                  Report
                                  Copy

                                  Address: 45b, Possanigpur janakpuri
                                  Website: My id open please

                                  Meri id band ho gyi hai please my id open kar do mai bahut pareshan hu bina jobs ke id 698289 delhi janakpuri jone hai
                                  Swiggy customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Harihar Mallik
                                    from Bengaluru, Karnataka
                                    Jan 27, 2022
                                    Report
                                    Copy

                                    Address: Electronic city, Bangalore

                                    My DE ID number 1848824 is temporarily deactivated please open my I'd as soon as possible please
                                    Swiggy customer support has been notified about the posted complaint.
                                    Please open my I'd as soon as possible
                                    Hi harihar, we are sorry for any hassle you faced. Please fill the connect form and our team will contact you within 48 hours.
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Preeta Bhajantri
                                      Jan 27, 2022
                                      Report
                                      Copy

                                      I placed an order (#[protected] from WarmOven Cake & Desserts on 26th Jan at 6:30 PM which was supposed to be delivered in 60-65mins.
                                      The delivery guy was not able to find the address and called us for help. We instructed him with several landmarks, but he couldn't find any.
                                      So, we reached those landmarks to help him find us. Meanwhile, we also reached out to customer care to coordinate our communication with the delivery guy as we were not able to reach out to him a couple of times.
                                      The customer care team also merged our calls where we gave him some landmarks so that he could reach us.
                                      By this time, it was already past 9:30 PM. (3 hours from the order time). The delivery guy then denies his service and cancels the order.
                                      The customer care went ahead and cancelled the order and I was shocked to see that this team put the whole blame on the customer and charged us the entire amount as cancellation fee. They mentioned, delivery guy tried to reach out to us but we were not reachable.

                                      It was completely the delivery guys fault, yet I am charged with the amount.

                                      On raising multiple complaints and having series of conversations with their team for hours together, they kept saying it's my fault and initiated refund for half amount.
                                      I need full refund as I did not get the item nor service.
                                      Swiggy customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Prashantpppppppp
                                        from Pune, Maharashtra
                                        Jan 27, 2022
                                        Report
                                        Copy

                                        Address: Pune

                                        Swiggy doesn't solving the issu
                                        Swiggy customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit