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Swiggy Complaints & Reviews

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Updated: Aug 10, 2026
Complaints 5254
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663
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Swiggy reviews & complaints page 90

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O
Omi1234567
from Pune, Maharashtra
Feb 3, 2022
Resolved
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Resolved

Address: Pune

BOI UPI - Your VPA [protected]@ybl linked to Bank of India a/c no. XXXXXXXXXXX0111 is debited for Rs.475.00 and credited to swiggy.[protected]@axisbank (UPI Ref no[protected].
Feb 3, 2022
Complaint marked as Resolved 
I received refund from swiggy after conversation with support from swiggy app
Swiggy customer support has been notified about the posted complaint.
Feb 03, 2022
Updated by Omi1234567
Following email has been done from me to swiggy support. Hope this issue will be sorted out sooner, i expect full refund of the amount incase order is not delivered.
Please make sure this issue is all solved at earliest

Verified Support
Feb 03, 2022
Swiggy Customer Care's response
Hi there, we are sorry that we couldn't resolve your issue. Please write to us at [protected]@swiggy.in with the order ID, and tell us what went wrong and we will be happy to connect with you and resolve the issue.
Verified Support
Feb 03, 2022
Swiggy Customer Care's response
Hi there, we are sorry that we couldn't resolve your issue. Please write to us at [protected]@swiggy.in with the order ID, and tell us what went wrong and we will be happy to connect with you and resolve the issue.
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    B
    Bhavana Mehare
    Feb 2, 2022
    Resolved
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    I ordered food from Swiggy with Singh Tadka Cafe, Noida, on Feb 2, 2022. (order no:[protected]It was delivered one hour later(as usual late deliveries from Swiggy) . However the worst that could happen was, while eating I noticed something weird in my mouth and took it out, it was a ' Blood Stained Band Aid'. You can imagine how disgusting it was, I literally vomitted after that.I called up Swiggy customer care and they just didn't help appropriately or let me talk to a senior. All he could say was ' Refund ho jayega'. It is not a matter of money, it's of health and hygiene. If I get some disease tomorrow due to consuming this, who will take the responsibility. I strongly urge to take strict action against Swiggy and concerned restaurant.
    Mar 13, 2022
    Complaint marked as Resolved 
    Swiggy customer support has been notified about the posted complaint.
    Verified Support
    Feb 03, 2022
    Swiggy Customer Care's response
    Hey Bhavana, that truly was a very unpleasant experience. We will be reaching out to you over a call to have this resolved for you.
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      N
      Niyatiajmera
      from Mumbai, Maharashtra
      Feb 2, 2022
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      My order number was[protected]
      I had ordered cake for friends anniversary party. But the cake was manhandled and delivered in bad condition. It was smashed and crumpled from one side. The message on the cake was also distorted. The condition of the cake was unpresentable and unpleasant
      Swiggy customer support has been notified about the posted complaint.
      Hi Niyati, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
      Hi Niyati, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
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        R
        Rajvinoth Ronin
        from Palani, Tamil Nadu
        Feb 2, 2022
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        Am working in swiggy past 3 months, in our zone there were no are manager or team leader, so am willing to apply for this job...
        Bcz in past 3 months am never seen my manager or team leader...
        Swiggy customer support has been notified about the posted complaint.
        Hi Rajvinoth! Please drop a mail at [protected]@swiggy.in along with your resume & our HR team will reach out to you if we find your profile suitable. You can also check https://www.swiggy.com/careers for the list of available positions.
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          S
          Syed khaleel Ali
          Feb 1, 2022
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          Address: Secenderbad

          Customer complain to me rude behaviour but I not rudely with customer in my service n no servey from swiggy . I'm I'd deactivate last December 24 2021 my monthly incentive also lost
          Swiggy customer support has been notified about the posted complaint.
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            K
            Kagithala mahesh
            from Hyderabad, Telangana
            Jan 31, 2022
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            Address: Ramanthapur.
            Website: Swiggy

            I didn't not get pay out of December 31st and. Same repeating jan29th payout. Plz alive my problem. Sure. My id. 1761958. Kagithala mahesh. Zone dilshuknagar kothapet
            Swiggy customer support has been notified about the posted complaint.
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              A
              Annie Rose Richard
              from BENGALURU, Karnataka
              Jan 30, 2022
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              Ordered an item in Swiggy and went without food. Ordered at Bengaluru Dindugal thalapakatti and did not get food and went without food because of the following mistakes. No solution or compensation provided
              1. The app showed and item which was unavailable
              2. The restaurant accepted the order even when item was unavailable
              3. After 1 hour waiting time resturant told item unavailable. Does it really take an hour or a minute?
              4. The restaurant contacted via swiggy delivery and refused to talk with us
              5. After long the swiggy executive cancelled the order without a resolution.
              6. Refund after 4 days.
              Bad
              Swiggy customer support has been notified about the posted complaint.
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                A
                Akhil0072
                Jan 29, 2022
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                I have ordered fries and burger from swiggy
                Only fries in a box has been delivered . Burger was missing.
                My order#[protected]
                Total amount was 169rs.
                Swiggy customer support has been notified about the posted complaint.
                Hi Akhil, I am disappointed to know that you are unhappy with your order. Do share your concern with relevant details and your registered mobile number to [protected]@swiggy.in so that we can have this looked into from our end.
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                  A
                  Aviraj3
                  from Amritsar, Punjab
                  Jan 29, 2022
                  Resolved
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                  Resolved

                  Address: Majitha Road, AMRITSAR

                  I'm worked in swiggy delivery partner
                  My name. Tajinder Pal Singh
                  Swiggy I'd, 1567046
                  I'm very heard work in swiggy delivery
                  Work
                  But swiggy is not adjust my earnings. and not pay my payout.
                  Please solve my problem.
                  Mar 3, 2022
                  Complaint marked as Resolved 
                  Swiggy customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 31, 2022
                  Swiggy Customer Care's response
                  Hi Aviraj, we are sorry for your trouble. Please send us an email at [protected]@swiggy.in with your DE ID, location, and registered mobile number, or raise a complaint by filling out the Swiggy Connect Form. We will contact you within 24-48 hours of your filling it to help you out.
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                    S
                    Stepmat
                    from Bengaluru, Karnataka
                    Jan 29, 2022
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                    My order id is[protected]
                    I ordered a ultimate savings bucket on 23/02/2022 which included a pepsi and I had paid additional 94 for a medium fries. I did not recieve the medium fries and I also did not recieve the pepsi and i recieved very few crispy and hot . I have gone through a lot of hassle by chatting with them and later I was asked to write and email and later the only response I got was we will pass the feedback and make sure this don't happen in future. I want my money back for the missing item and now that I have through all these hassle I need swiggy to compensate for it.
                    Swiggy customer support has been notified about the posted complaint.
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                      M
                      mainak1398
                      Jan 28, 2022
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                      Cancelled an order on 27th Jan 2022 and henceforth I was unable to avail the option of COD.. This is completely subversive... I have my money to pay for the choice of my food yet due to this unethical protocol.. It's really affecting many people.. Please resolve this matter quickly.
                      Swiggy customer support has been notified about the posted complaint.
                      Hi Mainak, we are sorry for this mishap. Please let us know more by dropping an email at [protected]@swiggy.in along with the order details so that we can look into this and assist you better.
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                        K
                        Khushi jaan
                        from Delhi, Delhi
                        Jan 28, 2022
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                        Address: G-460 sangam vihar new delhi 110080

                        My id is 1809117 tamprorly deactivated without reason pls solv my problem sir
                        Swiggy customer support has been notified about the posted complaint.
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                          R
                          Rrrrrrr8
                          from Delhi, Delhi
                          Jan 28, 2022
                          Resolved
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                          Resolved

                          Address: Sangam vihar new dehli 110080

                          Pls open my swiggi id is tamprorly deactivate
                          Mar 4, 2022
                          Complaint marked as Resolved 
                          Swiggy customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 29, 2022
                          Swiggy Customer Care's response
                          Hi there, we understand your DE ID has been deactivated. Kindly write to us at [protected]@swiggy.in with your DE ID and city name, so we can look into this and assist you further.

                          ^Nikhil
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                            P
                            pv30
                            Jan 27, 2022
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                            Cancelled my order once and cod as a payment option was made unavailable for me. When i sent them a mail asking them the reason for disabling the option they told me that the option can only be unlocked after 5 to 6 successful online transaction. This is completely arbitrary and violates section 2 nnn (B) of consumer protection act, 1986.
                            Swiggy customer support has been notified about the posted complaint.
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                              S
                              Shilendra Kumar kushawah
                              Jan 27, 2022
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                              Address: 45b, Possanigpur janakpuri
                              Website: My id open please

                              Meri id band ho gyi hai please my id open kar do mai bahut pareshan hu bina jobs ke id 698289 delhi janakpuri jone hai
                              Swiggy customer support has been notified about the posted complaint.
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                                H
                                Harihar Mallik
                                from Bengaluru, Karnataka
                                Jan 27, 2022
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                                Address: Electronic city, Bangalore

                                My DE ID number 1848824 is temporarily deactivated please open my I'd as soon as possible please
                                Swiggy customer support has been notified about the posted complaint.
                                Please open my I'd as soon as possible
                                Hi harihar, we are sorry for any hassle you faced. Please fill the connect form and our team will contact you within 48 hours.
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                                  P
                                  Preeta Bhajantri
                                  Jan 27, 2022
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                                  I placed an order (#[protected] from WarmOven Cake & Desserts on 26th Jan at 6:30 PM which was supposed to be delivered in 60-65mins.
                                  The delivery guy was not able to find the address and called us for help. We instructed him with several landmarks, but he couldn't find any.
                                  So, we reached those landmarks to help him find us. Meanwhile, we also reached out to customer care to coordinate our communication with the delivery guy as we were not able to reach out to him a couple of times.
                                  The customer care team also merged our calls where we gave him some landmarks so that he could reach us.
                                  By this time, it was already past 9:30 PM. (3 hours from the order time). The delivery guy then denies his service and cancels the order.
                                  The customer care went ahead and cancelled the order and I was shocked to see that this team put the whole blame on the customer and charged us the entire amount as cancellation fee. They mentioned, delivery guy tried to reach out to us but we were not reachable.

                                  It was completely the delivery guys fault, yet I am charged with the amount.

                                  On raising multiple complaints and having series of conversations with their team for hours together, they kept saying it's my fault and initiated refund for half amount.
                                  I need full refund as I did not get the item nor service.
                                  Swiggy customer support has been notified about the posted complaint.
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                                    P
                                    Prashantpppppppp
                                    from Pune, Maharashtra
                                    Jan 27, 2022
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                                    Address: Pune

                                    Swiggy doesn't solving the issu
                                    Swiggy customer support has been notified about the posted complaint.
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                                      A
                                      Akpandey2003
                                      from Ramgarh, Jharkhand
                                      Jan 27, 2022
                                      Resolved
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                                      Resolved

                                      Address: Ramgarh Jharkhand

                                      My DE ID is deactivated without any reason my id 1718264
                                      Mar 2, 2022
                                      Complaint marked as Resolved 
                                      Swiggy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 29, 2022
                                      Swiggy Customer Care's response
                                      Hi Akash, we are sorry for the hassle you faced. Please fill out the connect form and our team will contact you within 48 hours to resolve your concern.
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                                        Prachitee
                                        from Mumbai, Maharashtra
                                        Jan 26, 2022
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                                        Order cancelled and refunded half with pathetic reasons and not even bothered worst experience using swiggy.
                                        Swiggy customer support has been notified about the posted complaint.
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