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Swiggy Complaints & Reviews

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Updated: Dec 2, 2025
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Swiggy reviews & complaints page 59

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S
Sudheesh019
Jul 20, 2022
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Address: jayanagar, jp nagar

Swiggy app is hacked
Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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    P
    pujaayshi2003
    from Ranaghat, West Bengal
    Jul 19, 2022
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    Address: Ranaghat

    My name is Sanjay Mukherjee...My DE ID 2069008..Payout not transferring in bank..At first another bank account was given in my ID. But I changed it. But it was not updated. The payout also did not come. There is processing.
    +3 photos
    Verified Support
    Jul 22, 2022
    Swiggy Customer Care's response
    Hey Sanjay, we understand your concern regarding the account deactivation. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
    Jul 24, 2022
    Updated by pujaayshi2003
    My De ID 2069008.
    Ranaghat Hub.
    My Contact number [protected]
    Email ID is [protected]@gmail.com
    Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
    Dear sir,
    I m swiggy delivery partner boy my name is SUSHIL KUMAR from delhi and my DE I'd is 208491 . Is temporarily suspended blocked.so requested sir plz, active my I'd again no mistake, i m really very very sorry sir.
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      T
      Tg tg
      from Dibrugarh, Assam
      Jul 19, 2022
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      In the chat section of Swiggy app the delivery person was asking for phone number after the delivery.

      It is written in Assamese.
      +2 photos
      Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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        A
        Ajay chavhan
        from Mumbai, Maharashtra
        Jul 19, 2022
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        Address: Dongripada near by shiv sena shakha GB road Thane West Indian, Mumbai City, Maharashtra

        [protected]
        Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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          P
          priyanshu263
          Jul 19, 2022
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          Address: C-572b,street no.-07,majlish park

          I placed a food order on Swiggy Mobile App (details stated below).

          Date:- 17/07/2022 10:39pm

          Restaurant: apni rasoi
          Item: malai chaap
          Order no.- #[protected]
          Order Amount: Rs. 197

          I received a different order by Swiggy Delivery guy (details stated below) and raised a complaint through the same Swiggy Mobile App.

          Restaurant: apni rasoi
          Item: malai chaap
          Order no.- #[protected]
          Order Amount: Rs. 197

          But after a chat with the customer care executive, Swiggy was not ready return my order and refund the amount.
          +1 photos
          Jul 19, 2022
          Updated by priyanshu263
          My problem has not resolved yet
          Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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            P
            pujaayshi2003
            from Ranaghat, West Bengal
            Jul 18, 2022
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            Address: Ranaghat

            I am Sourav Mukherjee.i am swiggy delivery boy.my id is 1967399.
            5 june Payout 1706 rupees not received
            Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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              P
              pujaayshi2003
              from Ranaghat, West Bengal
              Jul 18, 2022
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              Address: Ranaghat

              I am swiggy delivery boy.my name is Sanjay Mukherjee.My DE ID-2069008.
              My payout is not received. 11 July to 17 July and 4 July to 10 July
              Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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                P
                pujaayshi2003
                from Ranaghat, West Bengal
                Jul 18, 2022
                Resolved
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                Resolved

                Address: Ranaghat

                I am swiggy delivery boy.I am Sourav Mukherjee.From Ranaghat, nadia, west bengal.my de id is 1967399..my id is deactivate, so please active my id.I am very poor. I need work very much
                Jul 27, 2022
                Complaint marked as Resolved 
                This id is not activated
                Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                Its problem not solved
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                  P
                  pujaayshi2003
                  from Ranaghat, West Bengal
                  Jul 18, 2022
                  Resolved
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                  Resolved

                  Address: Ranaghat

                  I am swiggy delivery boy.I am Sanjay Mukherjee.From Ranaghat, nadia, west bengal.my de id is 2069008..my id is deactivate, so please active my id.I am very poor. I need work very much
                  Jul 27, 2022
                  Complaint marked as Resolved 
                  Thanku sir.. for active id
                  Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
                  Thanku sir..this id is active..
                  Sir my I'd is block please activate my account I'd is 587472
                  Sir my name is Sameer I Jamil Shaikh my id is temporarily deactivate please sir my id activate kar do

                  Deactivate my account - Comment #4038512 - Image #0
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                    J
                    Jkb1
                    Jul 18, 2022
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                    I ordered Biyani and I was waiting for 2 hours as I have been calling the delivery partner for I guess soooo long he didn’t picked and it was showing that delivered I called the customer care sooo many times no reply and at last it was showing delivered only but this was like not expected and till now no response yet
                    I have been calling them
                    +1 photos
                    Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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                      K
                      Krishna Mohan Kumar Roy
                      from Bengaluru, Karnataka
                      Jul 18, 2022
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                      Address: Bangalore,kormagala

                      Sir my ID temporarily deactivate please activate my ID sir🙏🙏🙏
                      ID.1544921
                      +1 photos
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                        L
                        lovely Narsing
                        Jul 18, 2022
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                        Address: H No:1-10-74/A/F 1st floor Om Chambers, Dwarakadas Colony, Begumpet Rd, Hyderabad, Telangana 500016

                        ID deactivation issue please help me to activate
                        +1 photos
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                          C
                          csb492
                          Jul 17, 2022
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                          I placed a order on swiggy. The delivery patner tells me that he gave order to someone on road near to my hostel but i didn't told him to give to someone and also he doest confirm me that he giving to someone then I contacted to swiggy they said it is my mistake. Even they didn't give me refund
                          Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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                            R
                            Ritik Saroja
                            Jul 16, 2022
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                            Address: Kota

                            Sir me jb bhi office me kisi kam de jata hu to bhut buri trh bat krta he ye hamesha apne hi ego me rahta he sbhi delivery partner k sath ye aisa hi krta he ab sb complain kha kre nhi jante mujhe bhi nhi pta ki yha se koi response ayega ya nhi meneail bhi kiya tha but koi reply nhi aya sir ye satish jo he hamesha kisi bhi kam k liye agle din ki bolta he or agle din fir agle din ki aise hi ye 5 din se jada nikal deta he roj nye nye bhane bna kr or hm puchte he to dadagiri krta he ki bol diya na ak bar aise hi mna kr deta he aaj bhi mujhe or kuch riders ko 3din ho gye rain cot nhi de rha he bolta he kl anna sir ye asie hi 3 din nikal chuka he please sir aise behavior valo ko job kyu dete ho please change kro inko
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                              T
                              Tanneeru madhu babu
                              from Hyderabad, Telangana
                              Jul 16, 2022
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                              Address: Hyderabad

                              I don't get daily payouts 4th and 6th or7th dates daily payouts today date is 16th i didn't get money
                              +2 photos
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                                R
                                rayyy
                                from Gurugram, Haryana
                                Jul 16, 2022
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                                I have ordered food from Dhaba 31 Gurgaon at my address. 300ml daal makhni, 3 roti and rice. Food is niether fresh nor cooked good. Chapattis are burnt. Rice are not hot and so is daal. Raised a complaint on swiggy app but they said they will let us know more in 12 hours. A person who is ordering food at 2am at night wants fresh food otherwise the person could have ordered the food in evening and eat later. I was damn irritated and called swiggy complaint number but the agent named Yash said that I need to send an email and then it will be resolved in 12 hours. Seriously? I am hungry, spent Rs 222 for this food? I am the customer and the restaurant treated me like a dog. Later, I have asked Yash to transfer the call to senior and he said they all are busy and can't talk. Even after 12 minutes, I again asked to talk to senior and he replied the same, I have also asked to talk to the restaurant but he said it's not in their protocol. He was clearly making fool of me because earlier An agent from swiggy did it for me and the restaurant committed their mistake as well. You guys are treating customers like me as a dog.

                                It's sad. Shame on you swiggy!

                                I will never use your application to order food.

                                Order Details:
                                ORDER #[protected]

                                My details:
                                BASANT Pathak
                                [protected]
                                [protected]@gmail.com
                                +3 photos
                                Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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                                  J
                                  Jul 15, 2022
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                                  Swiggy took my food order and now they are not delivering it nor refunding it
                                  Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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                                    G
                                    Ganeshh_kumarr_
                                    from Chennai, Tamil Nadu
                                    Jul 15, 2022
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                                    Swiggy cpc promotion scam

                                    I own a restaurant in the name of MARISCO SEAFOOD CARNIVAL and we have partnered with swiggy services bearing outlet ID 497510.

                                    On 02/07/2022 I have activated a CPC Campaign to boost the visibility of my restaurant for a duration of 30 days till 31/07/2022 with total 1000 clicks.
                                    Where they are supposed to deliver 33 clicks per day on average basis to attain 1000 clicks by end of the month.
                                    But without our consent...
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                                    K
                                    Kishore Yanamala
                                    Jul 14, 2022
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                                    Hello sir, my name is Yanamala narsingrao, my swiggy id is 2062027, it is been temporarily deactivated 3 days back still not activated yet, kindly reopen it sir
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                                      S
                                      sachin_681
                                      from Pune, Maharashtra
                                      Jul 14, 2022
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                                      Today we ordered Daal Makhani using swiggy, we looked at ratings of 4 star of the restaurant named "Srinidhi Veg". The food was delivered, as soon we opened the packages they were clearly smelling with foul smell of expired/gone bad daal makhani.
                                      We called up restaurant and they indirectly accepted it was old left over food delivered. When asked for my money they said to contact swiggy.
                                      When i am trying to contact swiggy only options are CHAT and there is no option for bad food.
                                      I cannot even find the helpline number to call and inform them.
                                      This is so pathetic customer service, where you are giving a restaurant as 4+ star and that resturant is delivering bad food to play with peoples health.
                                      Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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