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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Last updated Feb 3, 2023
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 301

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hi.I am a resident of Rajakilpakkam, Chennai. i have started constructing a house and in this regard i have applied for a single phase connection on september 7. Till now i have not got meter and they are citing that there is a scarcity of meters around tamil nadu.

The officials are not in a position to let me know about the arrival of meters. When the central govt. is giving thrust on infrastructure development, TNEB is not even in a position to supply meters. How will the country grow in such a situation?
Aug 14, 2020
Complaint marked as Resolved 
I have applied for a single phase connection in the site of our residential construction at Medavakkam on 8.9.09 and I am yet to get the connection. Whenever I enquire they cite scarcity of meters as the reason.

It is high time the Government of Tamilnadu take cognizance of this serious issue and ensure normalcy is restored.

When the central Government is so focussed on 6% growth such laxity can have adverse effect in construction activities and resultant growth.

Will the 'Tamilnadu Electricity Board' and the Minister for electricity take heed and resolve it?
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    Divisional Engineer, Rural, TNEB, Kumbakonam — TRANSFORMER FAILURE IN THIRUPURAMBIYAM VILLAGE

    One transformer was failure for past 45 days, it is located at west street lane last, Thiruppurambiyam village, Kumbakonam Taluk, Thanjavur District, PIN 612 303. It was reported to the EB authoriteis like JE, ADE, DE in many times through many formers like in person and phone. NO RESPONSE. So many acres paddy, sugar cane spoiled with out watter. Kindly take necssary action and save the formers....
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    Tneb — Frequent Low Voltage and Power Cuts

    Sir,
    I reside at No.16, First Cross Street, Vijayanagar, Velachery, Chennai - 600042. We are having frequent random power cuts as well as low voltage problems. i run a computer centre at the above mentioned place. as a result of the frequent power problems, my equipment including UPS goes off. inspite of repeated complaints to the Electricity board, they are not rectifying the problem. nowadays they dont even bother giving us...
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    I AM SARAVANAKUMAR K, FROM COIMBATORE. I PURCHASE 1.5CENT PATTA LAND (TAMIL NADU GOVT GIVEN) AND BUILD A ASPECT SHEET HOUSE WITH HOLLOW BLOCK. MY TOTAL LAND AREA ONLY (1.50 x 436 Sq.Ft = 654 Sq.Ft ONLY). I AM LIVING WITHOUT EB CONNECTION FROM DECEMBER 2008 TO TILL DATE (17/09/2009).

    BUT TAMILNADU GOVERNMENT WAS ORDERED THAT WITHOUT BUILDING APPROVAL EB CANNOT GIVE NEW EB CONNECTION TO THE USER. FINE RULE.... BUT THINK BEFORE GIVEN ORDER TO EB.

    BECAUSE, THEY GIVEN PATTA BOOMI TO ALL LOW CLASS PEOPLE WHO HAVE NOT ENOGH MONEY THEY ALL RECEIVED FREE VACANT LAND FROM GOVERNMENT ALL ARE LIKE 1-2 CENTS (ie. 436-900 Sq.Ft). BUT ORDER GIVEN FOR BELOW 1000 Sq.Ft NO EB CONNECTION. WHAT A WOUNDERFUL ORDER?

    ONE MORE THINK.... EB CONNECTION WITHOUT BUILDING PLAN.... WHAT A ANOTHER CHECK POINT TO PEOPLE.... THEY ARE PURCHASE ONLY BELOW 1000 Sq.Ft. BUILDING PLAN AUTHORITY WANTS MINIMUM 3 Cents FOR BUILDING PLAN APPROVAL...

    FIRST CLASS GOVERNMENT... I AM REALLY IRRETATE THIS ... MY FAMILY ARE LIVING IN THE DARKNESS.(IN THE SAME LIKE ME MANY MORE PEOPLES MORE THAN 20000 LIVING WITHOUT EB CONNECTION IN COIMBATORE)

    WHO TAKE THE STEP IN THIS REGARD.

    IF YOU KNOW PLEASE GIVE THE GUIDELINE TO ME.

    I WROTE SEVERAL PETITION TO TNEB. THEY GIVE ONLY THE REASON... NOT A SOLUTION... I & MANY PEOPLES WANT SOLUTION.... WHO GIVE?????????
    Aug 14, 2020
    Complaint marked as Resolved 
    Sir, I have an approved plot in Kovaipudur, Coimbatore. There is a 35 ft road which has been handed over to the govt in 2010. I have applied for electricity connection for starting construction of a house for which the plan is submitted to the Coimbatore Corporation.There are two agricultural electricity connections nearby but the owners refused to give NOC. The electricity has to be provided to me by putting three poles from nearby colony, so the Divisional Engineer has asked me to pay Rupees Sixty One Thousand, the cost of providing connection. Is this demand as per rules. Thanking you. Sincerely Jeyraj . mail id [protected]@yahoo.co.in
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      I am residing at manavala nager, sembakkam and i want to report power problem in this area because of VERY VERY low voltage. Here during night time the voltage drops considerably, its below 150 volts, because of this fan is running very verly slowly during night time, (i,e) after 8 pm, and AC is not at all running. One cause i could see for this power shortage is non presence of transformers anywhere in sembakkam or kamarajapuram area, i couldnt see even a single transformer, but new lines are given at increased rate. The problem is goin to worsen in future, unless somebody pushes the TNEB to install transformers
      Aug 14, 2020
      Complaint marked as Resolved 
      I am residing in Nanmagalam were from day start to day end there is low voltage and we have one old transformer which has not been replace but increase in day today residence.

      If any senior official views the number of call received at the complaint center 155333 ours will be on a highest side.
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        I Mr. Ravichandran had already paid the past bills for the bill month 11-2008 to 01-2009 and the same bill copy can be submitted upon your request.

        it seems your dta base not yet updated with the correct records and hence it has been displayed as due and hence we have raised this.

        Request you to updat the data displayt at your bill records, S.C. No.[protected]

        Due to the above reason your staff denied taking the current month payements and hence we are unable to pay the bill amounts.

        I request you to take the necessary actio and do the needful.
        Aug 14, 2020
        Complaint marked as Resolved 
        I paid my eb bill payment on 25.02.2010 via online net banking through axis bank.The bill amount 1730 was debited from my account.But my eb bill was not updated till now.sir i request you kindly obledge the needfull.My transaction ID is 15717472
        Thanking you
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          TNEB - Electricity Meter — Meter theft - replacement not done

          I am Vasudevan V residing at 1/36, Vellalar St., 83 Thandalam, Chennai - 602101. The electric meter in my house became faulty and when TNEB was informed, they did not replace the meter immediately. Mr.Satyanarayanan (A.E., TNEB,Pallavaram) is demanding bribe for the same.
          This has become a regular problem as he is constantly harassing me for the bribe. Request your help to resolve this....
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          I am a resident of sithalapakkam, when i went to medavakkam to pay my bill i was forced to wait for 3 hrs to pay the bill ........bcoz eventhough there are 6 counters only two counters are funtioning.When i asked the bill collector about this they are telling to give a complaint........... one more thing is that eventhough the working hours are starting from 8.30 am the officials are coming only at 9.00 am.

          the most laziest department in TN is TNEB
          Aug 14, 2020
          Complaint marked as Resolved 
          Having prob in making online payment.. Website s very slow cos of which session expires. Not able to make an online payment,
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            I reside in Mohd.Hussain Street, Royapettah and the power went off at 5 am early in the morning. Contacted the local complaint at 28480110 & 28481001, every time they are noting the number newly and there was no response.

            At 10 am contacted even the AD and no use.

            It is 1 pm now and I registered the complaint with headquarters call centre at 155533.

            Hoping for the power to restore.

            Getting annoyed why I need to pay EB bills
            Aug 14, 2020
            Complaint marked as Resolved 
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              I have been running my computer business in Poonamallee high road, Aminjikarai, Chennai - 29 and I am facing acute power shortage and fluctuation for the past one month and I couldn't run my business properly and all my customers went down the drain. It's a pathetic situation here. Please do the needful.

              Thanks & Regards,

              Noel
              parmanent account no. of tamilnadu electricity board
              please provide on my mail
              I am from Veerapandi Kattabomman Street, Velachery, Chennai - 42. In my area and near the street facing power fluctuation for the past one month. Our
              tube lites and computers, ups and all electornics items were Frequently
              damaged. It is very very crictical situation in our and near the street. please do the needful.

              Thanks
              kannen
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                Respected sir,

                I am Srinivasan Ganapathy residing at No.4 Kambar Street,Srinivasanagar,New Perungalathur,Chennai-600063.Our house electricity bill reading was taken today afternoon(August 31 2009).The actual reading in our metre was 15580 units but the reading the TNEB authority entered was 15640.The difference is 60 units and it was charged wrongly.This is a pure negligence of work. Please take action against the official.

                Thanking you,
                G.Srinivasan.
                Till 15 th no one came for EB office to take reading.I went EB office and spent three hours to update EB reading and confimred from EB official i can pay bill through online. When i checked thorugh online it says meter reading is not updated. When i called EB office they said i have to come personly to pay the bill..
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                  I am Barath, 2/21, 1st Cross St., Kamaraj Nagar, Ernavoor, Chennai - 57.
                  Last month one day at midnight powercut occured. In the morning we came to know that NEUTRAL is missing and we booked a complaint to the Department through phone and also inperson too. 2 men came at 5 pm and given the line by overhead from the nearby pillar with the wire given by us. Upto date nobody has come and demanding Rs.1000 for doing the work. We called through phone many times and 4 to 5 times inperson too.
                  India's No.1 corrupted department is the TNEB. From top to bottom each and every one is demanding bribe.Very bad and very shame.
                  Note : for name transfer they are asking Rs.2500 for a single connection.
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                    Dear Sir,

                    Im residing at SaiNagar, Thoraipakkam.As my bill generate everymonth firstweek and payment duedate is 17th of everymonth.Till last month i made all payments offline.This tim i registered to the TNEB site and tried to make a payment.It's showing only INR40.00 rupees to pay, it's not updated acutal payment.So, i requested and sent two mails to the tneb, i didnot got any response.At last i made payment of 40, to avoid any late payment charges.After that visited the TNEB office to enquire the same.They are telling we cannot do anything in this, wait for next two months and pay all the money at once.By this i need to pay more than the actual as the unit rate will increase.How can i responsible for this.Even much before the paymnet date i sent mail(7th of August and 18th August) to the tneb to correct the information.Eventhough they know it's there mistake, they dont want to accept it nor they want to correct it.They are behaving rudely and saying me to pay after two months.If that is the case i need to pay more beacuse of higher units.Please help me in this regard.

                    Thanks and best regards,

                    Pralhad Kulkarni
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    My Name is Arangarajan every month i pay my house electricity bill via online, unfortunately i forget my password, this month i cannot log-in your tneb web page, how to i get my password.
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                      Dear Sir,

                      We are resident of Anna Nagar West Extension.

                      379 A, East Main Road, Anna Nagar West Extension.
                      Name : S MURALIDARAN Service No : [protected]
                      Name : C PARTHASARATHY Service No : [protected]

                      Yesterday night (17th Aug 09) at about 10.00 pm the power at the residence was out. We complained to the local EB and about 10.30 two persons ( line men )came in a van and said the cable needs to be replaced. Asked us to provide 20 meters of wire. They have also removed the fuse with the pretext that we may have return shock. They have come without any equipment and even with out a torch.

                      To day morning, on 18th Aug 09 the same people came and said we need to get 20 meters of wire at Rs.100 /- per meter . They would repair the connections. Otherwise, we have to wait for another 5 - to 7 days without power. They simply left the place without doing anything.

                      We are forced to pay the EB men to get the power . A sum of Rs.2000/- towards the wire. No arguments

                      We regret to mention the plight of gullible is really pathetic. We thought of bringing this to your notice and necessary action.

                      thanks
                      We are tenants of about 10 families are staying #68/40 bharathipuram main street, shenoy nagar, ch-30. Our house owner Mr.Venkatesan was charged Rs.4 per unit for the past 5 yrs, but suddently, he asked us from aug'10 onwards Rs.6 per unit. We feel its too heavily chargable. We had discussed about this charge to him. He harshly reply that the government is charged highly that's why I charged this amount. If you feel its the charge is high, you can immediately vacate the house. We are all middle family, we don't know where to complain and moreover we are not in position to bare the huge amount. So. Please The Tamilnadu government do something regarding series issue. We awaiting the reply from the government or any well wisher.
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                        I am Thanigaivel, residing at G1 Sai Sarvath, Plot No: 19 Krishna Nagar, (Behind Kovilambakkam Telephone exchange) Nanmangalam, Chennai 117.

                        The energy meter installed for our service number:[protected] is not working properly from the month of April 09. I have given a written complaint at Electricity Board office in Keelkattalai in the month of June. Still no action has been taken for the complaint.

                        Requesting you to intervene in the matter as soon as possible.
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        Energy meter — Energy meter not working

                        Hi
                        I am residing in chennai. My TNEB energy meter was not working more than 2 months. I had written a complaint letter to TNEB office in my place. But still it was not rectified. Due to this, i am paying more EB bill
                        I am M.KRISHNAN, residing at no.7, valleswaran garden 1ST street,
                        R.A. puram chennai 600 028.


                        The energy meter installed for our service number:[protected] is not working properly from the month of jan'10. I have given a written complaint at Electricity Board office in pattinambakkam in the month of march. Still no action has been taken for the complaint.

                        Requesting you to intervene in the matter as soon as possible.
                        I am members of 66 seven wells street, seven wells Chennai-600001


                        The energy meter installed for our service number[protected],[protected],[protected]&635
                        is not working from past two years the tneb personal are not responding.
                        still no action is taken
                        thank u
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                          Dear sir,

                          We are residing at Kalaivanar street, M.G.R.Nagar. Our street have single phase current. We are facing low voltage problem for the more than 3 years. We have given complaint letter to the respective EB office. After one month also no action taken yet.We all suffering bad. We are not able to use computers and air conditioners at any time in day.Even tube lights also not working with our electronic chokes.

                          Please do the needful.

                          Regards,
                          C .P.Natarajan
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            Tamilnadu Electricity Board, Kottivakkam, Chennai - 600041 — PowerCut and Voltage Fluctuation Every day and night

                            We live in Venkateswara Nagar, 19th Street, Kottivakkam. We have severe power supply problem in this area. There is so much voltage fluctuation every night and hours of continuous powercut. It happens every day and especially when people want to retire to bed, the power goes off around Nine Pm and contnues till midnight. Also sever voltage fluctuations. Every day complaints are being lodged and the authorities are not taking any action. WE...
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                            Location - Guduvanchery, This is the Location where power is always not available and people here are very difficut to manage their day to day life. Most of the time there is no Power supply during Night time this affects the Office and School goers. Hence it is requested to scrutinise this issue in a serious manner and also get this Issue resolved as earliest.

                            Regards
                            Guduvanchery
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I am in K.K.nagar for last one week we also facing the un anounced disconnection also when i try to call the 155333 they are poicking up teh phone and no answer for several call.i can hear speaking with some body.If they pickup the call they are telling as we can inform ut it will around 2 hours to rectify it.

                            Idiotic guys
                            Power Shut Down/Cut off
                            Location - Guduvanchery, /Asiwaraya nagar This is the Location where power is always not available and people here are very difficut to manage their day to day life. Most of the time there is no Power supply during Night time this affects the Office and School goers. Hence it is requested to scrutinise this issue in a serious manner and also get this Issue resolved as earliest.

                            Regards
                            Guduvanchery
                            I am in GST road, opp to venkateshwara teature, I having small browsing center due to offen power cut i cant able run the shop properly .Hence it is requested to scrutinise this issue in a serious manner and also get this Issue resolved as earliest.
                            TNEB is getting cursed for their lethargic activities in case of power cuts.In addition they cut the power without any prior information.All the above the employees enjoy un-interrupted power and the cost per unit is very low for them.They live in A/C and let us die in hot sun.Please have some responsibility and behave like a government official.We don't use the power for free.Give us good service with good quality.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Tamilnadu Electricity Board — regular power cut off

                              i'm from the ashok nagar area, 18th avaenue of 79th street. there have been 70 to 80 residence living across 30 to 40 kids and some aged people. we have been facing the power cut off from the last two three month especially on sunday and late nights, we have been trying to contact the local AE there but he never pick up his mobile eneither for the first time.the EB office numbers always remains engaged . this has been happening for the...
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Tneb — Request to solve the power supply problem.

                              There is power cut in 53rd street, 9th sector, K.K.Nagar, Chennai - 600078 daily three times a day and mid night for last three months. We are extremely fed up with the very low voltage power supply in our area. For the past three months we are facing power fluctuation in our area. We are afraid if this would damage our households. All the 3 phases are very low voltage. If any 1 of the phase is power cut remaining other 2 phases also not...
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