Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I am residing in Kamadhenu nagar (Perungalathur). Here low voltage for the last 3 weeks, I made a complaint to the TNEB phone# +[protected], They didn't resolve this issue last 4 weeks. This is really unbearable, NO FAN, NO AC during night and my computer went faulty, lost one stabilizer, this is really frustrating.

Nobody responding properly. Can someone help me to escalate this to higher authorities?

Regards,
Anand

dear sir,
This is amudha from thanjavur. I paid my eb bill amount of Rs.213 through online payment by selecting the indian bank debit card option and I paid my fees but it got failure and i tried for 3 times but i got same failure for those 3 transactions. I reported to the bank for this tranaactions but they are asking the failed transaction id for that payment. I dont know how to get the failed transact id. kindly take this as urgent request and process my request to recredit the amount to my account. Please process my request as early as possible so that i can my amount within the time limit.
Thanks& Regards
S.Amudha

I am a retired Assistant Post Master General residing at the Plot No.79, Abirami Illam,M.C.Nagar, Nandiambakkam, Chennai - 120. My compliant is against the Electricity Board staff at Melur Branch, Minjur. My SC No. is[protected], Meter No. 10076635. Nobody came to note the meter readings for the month of Mar & April, but I took the reading on 20/04/12 and went to their office to pay the bill. The lady at the counter speaking over her mobile, carelessly entered 11870 units instead of 11570 backdated on 09/04/12 instead of the actual date 20th April 2012 resulting in a higher amount of Rs. 1323/-. The usal amount that I pay is around Rs. 100/- everytime. It did not even strike her as to why the amount is so high suddenly until I saw the bill she generated. When I noted that she had made a mistake and asked her to rectify the readings, she said it cant be altered and I have to pay for the unused units also. I was running from pillar to post from that time to get this corrected for no fault of mine for the past one week from AE to JE and to all available staff at Melur Branch and the North Thermal Power Branch.Nobody gave a proper response till this date. I had to run from one person to the other , but nobody addressed this issue which is ridiculous.Since the due date has come, when I went for making the payment yesterday, they charged me a late fee of Rs. 70/-. They get salary shamelessly for this kind of a poor and careless work and we consumers suffer a lot due to such EB staff. Such staff take your reputation off so easily. Kindly take the required action soonest possible and provide me the remedy at the soonest possible.

Dear TNEB Chennai,

Obviously being a govt. organisation there has been no reaction to the complaint made here, however I don't mind re-iterating that the same timings are being maintained for power cut in the sembium area - between 2:00 pm to 4:00 pm every day.

Thanks

Sir/Madam,

Our 3-face meter not working properly for past 3 weeks. Some times its running very slow and sometimes meter running very fast. So I gave written complaint to the AE of Manali EB section on 27 April 2012. I not taking action for my complaint. Our Service#: [protected]. Consumer Name: Santha Jaganathan

Dear sir,
I have paid my old electricity bill online but now system shows CC arrear and CC arrear fees. Kindly look into the matter and remove the CC arrear which i paid already on 15th Dec 2011.

For further details please contact on my email id : [protected]@yahoo.com

Regards
Ismoil

Hi
There is so much power problem will available in our state . Why our government have not take a action improve the use of solar system in every village And save use of power
Is my suggestion is the government will announce the low cost Solar power system For Agriculture
for Less Then Two Acre (for at least some minimum solar use )

There is no need of solar during the Rain period. The government will sponsor the solar to formers.
I request the government will check the possibility If any friends can search the possibilities

Hi,

Past 3 months I am living in Sithalapakkam, Chennai with my family. This is rental house only. EB meter is not running there, so some of EB employee was visited here while the previous tenant was here and they charged maximum average units 250 Units. Because they were using so many electronic items. But now we don't using that much items, we are using only 2 fans, 3 tube lights, 1 TV, 1 Mixi and 1 Indention stove only....

I am a resident of Sheila nagar, Madipakkam. For months, we have very bad power fluctuation and voltage problem.

I have checked with my electrician, he said it was 160 volts only. AC is not working at that voltage. Hence he advised to put a Double Boost stabilizer, which he said will work even upto 140 volts.

I did that. Even after that during nights, the Double Boost doesn't work after 8.00 (It seems voltage drops even below 140 volts !).

We are facing this issue for the past few years and no one is resolving this issue.
Can you please look over this and resolve it ASAP?

I am writing about somangalam,Naduveerapattu, and puduchery village Chennai-69 EB area code 266-010 and other.We having frequent random power cuts as well as low voltage problems.it is showing 120v to 140v instead of 230v.Everyday after 4pm we cannot use wed grinder,water jet pump,fan and other home utilities we made a complaint many times they are not rectifying the problem.in those areas many people using bamboo stick to get (kokkee current) illegal electricity through main street electric line, from this month electric tariff also increases even though somangalam eb not taking any action,and many people paid[protected]for meter 2500 for bribe for EB staff) rupees for connection even though still not yet providing electric meter
We are facing the issue for the past few years and no one is resolving this issue.
Can you please look over this

Thank you
Tamil Selvan

About 11 Resisdence, who are paying their bills in time are facing huge challenge to live here in Sachidanandam 2nd Street, Kosapet (Otteri Division), Chennai -12 as Power cuts and low voltage are frequent breath taker.

Most of the time power shuts down in the evening or in late mid night. And to add to the agony, EB complaint cell herein Otteri keeps the phone[protected]/[protected]) purposely busy so that they dont get disturbed.

Where are we heading towards, we really suspect. The power cut is happening daily or on every alternate days. For sure people of 11 residence had to suffer a power shut down for atleast 2 to 3 hours in addition to TN Government announced power cuts. We are fed up with the local EB guys. The children who are going to face their Semester or School examinations are the first victims.

We have been complaining this issue for the past two years but there was no result. We have already registered the complaint many times verbally as well as filed a written complaint to JE and AE of Otteri Division Chennai recently. we have enclosed the complaints registered to the corresponding EB offices for your references.

As per EB officials, the totally damaged cable is the culprit of this problem. They temporialy provide us a solution by joining broken cables or by replacing the fuse wire on the roadside EB Box.

The following are the reasons / response given by otteri division EB officials for these years:

- People of sachidanandam street should have stopped the Corporation before laying Cement Road as it is causing trouble in digging the road and laying the new cable.

- The vibrator has to be allocated to dig the road and to lay new cable. And, this cannot happen immediately because there is a fund shortage.

- Sometimes they ask us take the EB person from their office using our personal vehicle to attend the problem as the EB Van allocated by Government was not available. Also, we did it as we dont have any other options.

As a result of these mysteries, we outburst and place the problem before you now.

We, therefore, request you to kindly take early steps to check this problem and give us a permanent solution immediately. We shall be grateful to you for such help.

Yours faithfully,

- the suffers of 11 Residences in Sachidanandam 2nd Street Kosapet area.

(Door No 73, Consumer No.[protected]

(Door No 74, Consumer No.[protected]

(Door No 75, Consumer No.[protected]

(Door No 76, Consumer No.[protected]

(Door No 77, Consumer No.[protected]

(Door No 78, Consumer No.[protected]

(Door No 79, Consumer No.[protected]

(Door No 80, Consumer No.[protected]

Refernce for Complaints Submitted-

1. Complaint submitted to Assistant Engineer otteri (Operation and Maintenance), dated:[protected] complaint acknowleged.

2. Divisional Engineer Basin Bridge (Operation and Maintenance) - Acknowledgement was not given.

Sir,
There has been frequent power cuts during nights in and around Nanganallur areas @ 10 or 15 minutes each for every half an hour period during the past 1 month or so. This undeclared power cut during nights is in addition to the load shedding for 2 hours from 2 PM to 4 PM daily. That too, adding fuel to the fire, on every Wednesdays for the past 2 Wednesdays, a continuous load shedding of 2 hours during night from 10.00 PM to 12 midnight has been in force apart from daily load shedding during day time for 2 hours from 2 PM to 4 PM. The power cuts during nights causes equipments getting damaged. Causes sleepless nights for those who rise early in the morning. Causes much hardships to old aged, infants, patients to suffer for want of sufficient sleep in this scotching, unbearable heat and sweltering. Hence, requesting to set right this problem of concern o[censored]ndeclared load shedding during nights in and around Nanganallur areas. Hope that this issue will be looked into and fair justice is done to the citizens of areas in and around Nanganallur.

Thanking you,

Regards,
Sankaranarayanan R
[protected]

I hail from Ganesh Nagar - Old Perungalathur, Chennai and we are facing sleepless nights and days due to Low Voltage/Bad Power Supply. While Perungalathur is growing day by day with multiple houses and families, we don't see any steps/planning being taken from the Electricity Board in revisiting the number of transformers that is required to meet up the current and future infrastructures. Inspite of several letters and calls to the Assistant...

TNEB power cut after Vandalur Area. On a daily basis minimum power cut in the suburbs of Chennai are around 10 to 12 hours per day. However as per the schedule released by the Tamil Nadu Government it should be 4 hours per day. The following are the timescales the power cut is happening in Urapakkam Area.

Timings
Early Morning 5.00 AM to 6.00 AM = 1 Hour
Morning 9.00 AM to Noon 12.00 PM = 3 Hour
Afternoon 3.00 PM to 6.00 PM = 3 Hour
Evening 7.00 PM to 8.00PM or 8.00 PM to 9.00 PM according to the TNEB Urapakkam area convenience = 1 Hour
Night 9.45 PM to 10.45 PM or 11.00PM to 12.00PM according to the TNEB Urapakkam area convenience = 1 Hour
Early Morning 2.00 AM to 3.00 AM = 1 Hour

The above timings are schedule time which we can say, but apart from the above timings unscheduled power cut also happening.

Honourable government has to take step to give power to the suburbs of chennai. Since the people in suburb are also human beings and even they require basic amenities not only the city people are paying the taxes even people in Suburb also paying taxes to the government.

Even the people in Suburb also having the kids at home and elderly person as well. The Honourable Government should consider and make arrangements for atleast provide the power during the night.

Expecting a positive reply from TN Government - A Common Man from Tamil Nadu (Urapakkam Area)

Am raja.L we are residing @ 395/41-B Bramins Street, Vivirnchipuram, Vellore-District. We have registered the complaint in TNEB Virinchipuram Village O &M office on 16.04.2012, that our house electricity nuetral connection was disconnected in Over head pole line.

Till now the complaint has not closed. Still my house is in Dark. After we personally called the EB persons to reconnect & rectify the issue,,,, but no one isn't listen our words.

Please give some legal opinion against this issue.

Thanks
Raja.L
[protected]

My TNEB service Number is[protected]. From Oct 05,2011 - My flat is vacant & no usage was there. But TNEB has deemed my meter as defective & exploited Rs. 2000 from me for that. I am residing in Mumbai. While asking in person, they told that they should be informed about the vacancy of the house. That time I informed them in writing that my flat will be vacant up to May 01, 2012. But in next bill dated 7th Apr 2012, Rs. 1094 is on my head stating again "defective meter". Any body can help me for justice?

TamilNadu Electricity Board is a f...... & ridiculous board.
I'm residing at KAMARAJAPURAM , CHENNAI -73. I complainted to EB about the faulty meter (not working), they came and took away the meter (SERVICE NO:[protected] in December'11 levying me an amount of 1527/- to pay. They did not fix the meter till ARPIL'12 and i have been paying the amount 1527/- and recently its been made to 1656/- adding to new tariff.

I called up AE (Sembakkam) (ph: [protected]) he says it will take time. I really do not understand how much time they will take to fix it. Its been over 5 months.The the complaints weblink of TNEB never works. I've been going through this ordeal every where i shift in chennai.

LOW VOLTAGE
Voltage Fluctuation at Telephone Nager, Erode-638002.
My resident of Telephone Nager, Erode - 638002. For months together, we have very bad power fluctuation and voltage drops here.when i checked voltage the input was very low 150volts only.this problem is continuing in our area for the last 6 months. many times i am complained to electricity board, but no actions taken from EB. you may take immediate steps for solve this problem.

My EB Service No : [protected]
Consumer Name: K P PERIASAMY
Address : Telephone Nagar
ERODE.

Tiruninravur comes avadi constituency, Chennai city traffic police control and comes under CMDA limit.Tiruninravur population base much higher than pattabiram and Hindu college combined, the TNEB cuts the power at 7.30 PM to 8.30 PM and 9.30 PM to 10.30 PM this is the time when office goers return home(twice the fold of hindu college and pattabiram population combined). People from Pakkam to periyapalayam and Villages towards poonamallee and tiruvallur halt here to go to their place. After reaching home people can't eat peacefully after 10 hours of work at office, people need a goodnight sleep which is bungled up because of power cuts(7.30PM to 8.30PM, 9.30PM to 10.30PM, 12AM to 12.45AM, 2.15AM to 3.00AM, 4.00 am to 6.00am). In city people are experiencing only 2 hours of power cut and we experience more than 10 hours what a discrimination. Do people in city only have the previlege yo sleep peacefully, don't we have lives? They do the power cut here and supply the power to chennai. If they do the power cut in chennai it will acquire a great media attention, if they do in suburbs no one cares. 98% of the people in suburbs don't have A/C in their they use only fan, but people in chennai use many appliances which consumes lot of power. People in chennai leading a luxury life at the cost of our peaceful life. Acttion need to be taken, I wonder why people are mouth tied. I heard that even madurai and trichy suburbs the powercut is less than 4 hours.

Power cut timings 9AM to 12 AM, 3PM to 6 PM, 7.30PM to 8.30PM, 9.30PM to 10.30PM, 12AM to 12.45AM, 2.15AM to 3.00AM, 4.00 am to 6.00am

The govt announces that the powercut is for 4 hours but reality is powersupply is for 4 hours.

my city is lalpet in cuddalore district current is very much cut more time pleas help ....................
thank you