Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Sir/Mam,

I would like to bring to your attention that I have been overcharges as the current consumption reading has been wrongly noted.

The meter reading as of 03/04/2013 shows 2980 where as I have been billed as below.
Please advise on how to get this reversed as the payment date is nearing.



Assessment for the month of 03/2013
Service No : [protected]
Consumer Name: M.ARUN KUMAR
Address : 193/6-B(Casa Crande)Thambaram To Velachery Main Road(Opp) Asan College Bu
Tariff : LA1A Phase : 3 Assessed Units: 1330

Bill date : [protected] Due date:[protected]

[protected][protected][protected][protected]
CC Charge Fixed Cost MD Penalty PF Penalty E-Tax Amount
[protected][protected][protected][protected]
6572.5 40 0 0 0 6613**
[protected][protected][protected][protected]

Thanking you

Ramasamy.S

p.manonmani, gudiyattam town ,,enna solradhu ivangala paththi, naanga pudhusaa veedu katta porom engaloda current connection cut pannunga innu solli 20/3/2013 date la full cost paid pannom innum endha responsible illa ivanga kitta irundhu ,, ivanga vaelai seyya maamool kudukkanum kandippa adhuvum sollittu vandhuttaen vaanga vandhu connection cut pannittu 200:r: rupees vaangigannga innu appuramum nadavadikkai edukkala , middle class people edhuvum panna mattaanga inu ninaippu ivangalukku government job kidaichcha udanae ellaarukkum thalayila kombu mulaichchidudhu ivanungalukku , avanga vaelaiya seyya lancham kudukkanum ,, appo tn government ivangalukku salary kudukkaradhae illaiya , idhukku maelayum edhuvum panna mduiyaadhu , je kitta complaint kuduththa aforeman poittu paarkka solraaru , foreman kitta kaettaa neenga je poittu paarungannu solraaru enna elavu ivnaunga kitta pannuradhu innae theriyala

From
S. Srinivasa Rao
Plot No. 19, Door No. 3
Lakshmi Nagar 1st Street
Adambakkam, Chennai – 600088
Ph. No. [protected]

To
The Asst. Engineer
TNEB
CEDC / SOUTH
VANAVAMPET
CHENNAI

Sir,
Sub : Difference in Meter Reading – Regarding
Card No..[protected]
Consumer No. [protected] – Name – BRINDA AND K VENKAT RAO

I am a tenant residing at the above mentioned address since November 2012. I would like to bring your notice that there was a difference in the METER READING taken on 13.03.2013. Meter reading shown as 37370 on 13.03.2013 and Meter reading shown as 36950 as on 12.01.2013 (i.e., last meter reading), So, the total units consumed last two months is 420 units ONLY.

Please note the following points.

Our house owner already paid an ADVANCE PAYMENT OF EB BILL FOR Rs. 900/- and it was deducted every two months as per units consumed.

In January 2013, the meter reading shown as 36950 ( on 12.01.2013) and total units consumed calculated as 390 units. For this, Amount to be paid calculated as Rs. 1000 /- and We still has a balance amount of Rs. 289/- in Advance payment.
So, I paid the difference amount of Rs. 711/- (Receipt no. PGCAXI[protected] through online payment.

But, in this month reading, the difference o[censored]nits consumed calculated from the meter reading calculated on 12.07.2012 (SIX MONTHS BACK) and the total units CALCULATED AS 1100 UNITS. So, I have to pay excess amount for units which already paid/adjusted during last six months.

So, I kindly request your goodself to do the needful.

Thanking you

Your faithfully,



(S. SRINIVASA RAO)

It is very disturbing and annoying to face reality in a place like Madipakkam, my house where iam rented is situated exactly 100mtrs from TNEB office, but still everyday in the evening my fan itself is not working properly cos of low voltage, having been escalated the issue by email even to CM cell, i didn't get any response, I have been repeatedly calling 155333 EB 24hrs service but still issue is not solved for which my entire family is undergoing suffocation at night and my kids are not able to get up at time in the morning, I very well understand the power shortage, but not even a fan could run and the power is provided for TV is really disgusting, I would appreciate if anybody can help in this regard !!!

Dear sir,

Thank you very much for your action taking for my previous complaint..
My name is S. Victor Sebasti, My contact number is [protected], am working in a private concern
My current complaint is on TNEB, Parniputhur Office, Mangadu Post, Sriperumpudur taluk, Kancheepuram district, Tamilnadu.
My EB Consumer number is[protected] am a tenant, My house owner Name is Mr.Balasubramaniyan. EB Connection is on his name only.
Actually in my area every 21st of the month Meter reading is taking by respective person, but for february month to my all neighbour homes meter reading has been taken, but not taken to my hom,
So I have called to the J.E contact number that is [protected], and told about meter reading not taken, and asked to update in online, but he said it is not possible, so come live to office and need to tell reading at the office,
So I sent my wife to EB office and she went there and told EB reading to the officer, He noted down in a notebook. and said that he will update online later, and he noted down in my EB Card also, From my home there is no more transport facility, so my wife went by walking only for more than 7 kms.
But still reading not yet updated in my account, so today also I have called J.E and said about my problem, but he is telling to come again to EB office and need to tell the reading., I asked them to update, because need to walk 7 kms, but he is not responding, he is telling "we dont update, come to office"
Kindly take a necessary action and pls tell him to update my Reading That my EB reading is 690.00 unit
Thank you

Sir
I have constructed a new apartment with 10 individual 2BHK flats, I approached the corporation for the tax assessment, As the whole apartment belonged to me the Corporation officials assessed the tax for each floor with and they gave three assessment orders ( one for each floor). Now When i approached the EB officials they deliberately refused to give ten induvidual service connections stating that one connection will be given...

Hi, My name is Thaj, year 2011 i starting to build my home, EB people ask me to change the previous tariff LA1A to LM51 i did it ( date 3/5/2011 ).
the construction was finished In March 2012. then i went EB office i request that people to change tariff LM51 to LA1A but they said to me you have to pay after finish construction first bill then we will change i pay around 1000 RS, but no use then 2nd bill time i ask again again they...

Dear Sir / Madam,

Suggestion : Reduce Power in Home.

Most of the home all are using the chargeable fan and lights , it was charging at the time of current available and then at the time of power-cut all are using the chargeable fan and lights.

When power available , any time the fans and lights are charging , simply they are putting the fan and lights charge . Peoples are do not know the power is enough for the fan and lights.all time the charge is on stage.

So in all home we need to use enough power indication system, when power is enough for fans and lights. Green Light is on then peoples are off the switch then we save the power.

Conclusion : We need to use indicator for chargeable fans and lights.

My service number is no changes,it's alive.But the login user ID is not assessed & blocked....

Dear Sirs,

I reside in the 16 avenue of ashok nagar(opp to velankanni school), where we have unsheduled power cuts for the last 4 months. This is apart from the scheduled power cut of 2 hours we presently have here. We met the AE 4 times last month and the EE earlier this month, including a written complaint and we have not got any solution.All the consumers in our avenue are mostly commercial establishments and its taking a big toll on our daily business. Today the power was not there from 8 am till 12pm( while im writing this complaint) in our avenue and we call our AE Mr.Udayakumar [protected] every time but there is no sight of any solution.

Please help sirs..

Regards
Calvin

Dear Sir/Madam,
We are running an Internet Browsing Centre in Salem and we are charging the commercial EB Tariff (LT Tariff V: Commercial). We are having SSI Certificate from the Tamilnadu Government for our browsing centre which comes under Internet Browsing/Setting of Cyber Cafe. We would like to know whether we are having subsidy for EB Tarif[censored]nder SSI subsidy scheme, If there, which tariff plan we are under. we want your kind help in this situation of paying high tariff for small business.

Thanks
Jothikrishnan
[protected]

In the month of August I came to know about ‘a new tactics of shutting down the power the whole day for maintenance’ in the name of ‘Power of Higher authority’.

At places like Madipakkam and keelkattalai (south Chennnai), they had power shutdown in name of maintenance on 22nd August. The news about power shutdown was given in newspaper, but It only mentioned the neighbor place ‘Kovilambakkam’ and did’t mention Madipakkam and keelkattalai. On 22nd these places had no power from 9am to 6:30pm.
Usually the maintainace is done between a period of 2 or 3 months for a place (in a year).
On 31st August, the paper mentioned Keelkattalai and madipakkam and the power was again shutdown in name of maintenance from 9am to 6:15pm!

I called up EB in my locality to know why? I started calling them from 9am, there was no response to their phone number[protected] until 12:30pm and then I got the call received.
I asked them why? And they answered harshly as, ‘it’s the order from the higher authorities and we can do nothing’.

Now on 4th of September, the same locality experienced broken power shutdown from 9:30am. I called them to know why and they said, ‘we are experiencing transformer failure’.

In the month of September (Just the Next month), my area Experienced Transformer Failure for atleast 3 times especially at night times form 10pm to 1:30am. and in Just 4 days ago too there was a Transformer Failure between 10am to 12:30pm and 11pm to 1am.. Why??

My Area is also prone to electricity Heavy FLUCTUATIONS.. I also recently lost my Refrigerator due to Fluctuation.. It costed Rs.23000 and now is beyond repair.. With TNEB get me a new Refrigerator??

SO, from this what I understood is, Power maintenance with TNEB means “ THEY JUST SWITCH OFF THE POWER BUTTON AT THE ORDERED PLACE and THEY SIT BACK AND ENJOY”.

This Issue was even posted in The HINDU Newspaper. Please Read from - http://www.thehindu.com/todays-paper/tp-national/tp-tamilnadu/article3924964.ece

Now as an Indian i would like to ask TNEB and TANGEDCO these questions -
1. If there is Maintenance done in decide these days, then there is Transformer failure just days after Maintenance?
2. Why the phone line are not received or Dead during Transformer Failures?
3. If the Transformers are Defective and get failure often, why not replace them with new and Advanced?? You had increased the TNEB Fee structure.. then y not provide the same good Service?

This means that the current Tamil Nadu Government/Indian Government can only prove to perform easy operation like Roads and bridges..
If Bridges can be constructed with Foreign contract, Why not new TNEB equipment form Foreign??


From a Frustrated Indian Citizen,
(Unwilling to give name)

Sir,
I am a resident of palavakkam. We had been getting the one hour power-cut done with constant time intervals. In May and June it was 3 p.m to 4 pm., July it was 4pm to 5pm., August 5pm to 6pm., September it was 8am to 9am. But now in October as per schedule it should have been 9am to 10 am. But this month also we are experiencing power cut from 4 pm to 5 pm. It is very difficult to tolerate this change in power cut timings as we already have a bitter experience of having this evening power cut. When we have already underwent this timing why is it that we are again penalized with this timing. This is the time when children come back from school and try to take rest. even office goers and school teachers come back this time and take rest. That too it is very hot nowadays and its really hard to bear the power cut at this time.
Kindly change the power cut timings to 9am to 10 am.

There is an emergency situation, since it seems that in our house we are getting power in the neutral phase.

Last 7 hours, there is no power, but suddenly three lamps of a chandelier are glowing even when the switch is off.

I have complained to 155333, the call centre, my complaint number is 2302.

I have made about 75 calls to the EB office[protected], the linesman([protected]) and the call centre. There is absolutely no response.

I am afraid that there may be some shocks due to thecurrent in the neutral phase.

This is URGENT.

POWERCUT IS MORE THAN 15 HOURS PER DAY IN VILLUPURAM TOWN, VERY POOR GOVERNMENT AND USELESS TN GOVT, NOT ABLE TO SLEEP AT NIGHT CONTINOUSLY POWERCUT IN NIGHT ALSO.

respected sir,madom..
our kovilpatti town area got everytime in powercut daily minimum 8 to 10 hours in powercut it causes so many business in down. please do it any immediate action. our kovilpatti old busstands are looking dirty & the common toilet [both] are not cleaned properly, & near market road to sathyabama theatre all time traffic peoples very disturb for crossing the road & they have no platforms in this shopping area. mudinthal please increase the road's breth. [want double road] please take immediate action for this complient. thank you.

Hope this complaint will be seen! sorry to start with this..Really worried about the regular power cut off during nights in Ashok Nagar. I request the concerned person or department to take action on this..Even if the whole day was power cut due to mainatanance, even in nights current is cut. Already once there was a big crowd near K.K. Nagar EB office few months before The saddest thing is, nolineman is available at the office also..Do not know how to count on these people. Request the concerned authorities to take action.

Dear Sir/Madam,

I reside in Perumbakkam and my service no is 249/448/2770.

My EB bill reading on 05/09/2012 is 1000 units and amount was Rs 4715. I was not in home almost more than 12 days and i really dont know how these many units consumed whether it is wrongly mentioned or not i dont know.
There was no pending due amount to be paid as well.

I kindly request you to look into this matter and provide me whom to complaint and how to approach.

Thanks
Bhaskar
[protected]

Worst service. We pay road tax - Roads are very poor, we pay all taxes - No benefit for us Quality also. I'm sure in the country most of the people not happy with u ( Govt. staff and work ) . Very poor service and very less responds. every one knows that but no one take action, If we take action We cant success because politicians are playing in the back stage. No one thinking about the people, then why should we stand for a long Q and put a vote for you Mr./ Ms. politicians... useless.... I feel shame to say im an indian... I dont want your benefits but i need my freedom and proper service... useless Govt. workers...

FROM

V MAHALAKSHMI
D 18, MEENAKASHI STREET
TIRUNAGAR
MADURAI-625006.

TO

THE ASST ENGINEER
TNEB, TIRUNAGAR, MADURAI 625006

DEAR SIR


SUB: DOOR LOCKED - ELECTRICITY CONSUMPTION CHARGES MORE


SIR, I AM OUT OF STATION FOR THE PAST 8 MONTHS. EVERY TWO MONTHS ONLY RS 45 HAS BEEN CHARGES. NOW SUDDENLY RS 650 CHARGED. WHAT IS THE REASON WE DON'T KNOW. PLEASE COME AND CHECK THE METER AND SOLVE THE PROBLEM.


REGARDS


V MAHALAKSHMI