Tata AIG Insurance Complaints & Reviews

I have paid 8574 rupees while renewing policy for my car but the policy is reflecting 8437 as paid amount? I have contacted multiples times thru email and phone to Tata AIG customer care, but no one is resolved. They are trying to make up with false information and interpretation. I have renewed my policy at the end of December, but till now they have not issued the policy with the correct amount paid.

Let me make my complaint very simple. These claim officers and surveyers are frauds. My scooty met with an accident in november 2017 and we filed the claim for the damages in the same month.

The surveyer anil bansal has done the survey but not providing the expenses report and telling us that your scooty is in total loss orally. Till now we have not received any formal information regarding this.

I hope the company will solve the issue immediately.

I m sachin kumar ([protected]). My car was under claim process by tata aig. After all claim process agency repaired my car under claim. When car released from agency i have submitted all file charges which i told to pay by agency. But after 2 day of releving, agency called me that insurance company is asking for more money (50% of my claim amount). This cost information wasn’t given to me from insurance company. Now they are saying that you have to pay this amount.

Hello tata aig,

I am very disappointed and unhappy for your claim service,
Actually last month 22-dec-2017 ko mera accident hua tha aur meri bike mai kafi demage bhi aaye the. Aur accident ki wajhe se bike ka back aloe wheel mai bend aa gya hai,

Bulland tvs service p maine apni bike ko repair k liye diya jidher unhone bike k claim k liye apply karaya.

Next day tata aig se mr. Bhim serve k liye aaye aur unhone gaadi ka serve kiya.

2 days baad mujhe service center se call aya k sir aapki bike k pure demage part ka claim nahi mila hai, jisme aapki bike ka back wheel aur madgard ka wo claim nahi de rehe hai. Wo bol rehe hai k wheel ka alignment bahar se thik hogaye ga aur madgard ko customer ne chipkaya hai to ye hum claim mai nahi denge,

Service center wale clearly bol chuke hai k sir aapke bike ka wheel change ho ga ye repair nahi ho sakta hai,

Aur wo ye cheez written mai bhi de rehe but aapke claim person ka khna hai k sir hum isko replace nahi krenge aap isko bahar se align kra le ye thik ho jaye ga. Aur jo aapki bike ka back wheel madgard hai jise aapne chipkane ki kosis ki hai to wo bhi hum aapko nahi denge

Maine unko btaya k sir service center wale bol rehe hai k sir ye wheel repair nahi replace hi hoga, aur madgard jyada tutne ki wjhe se maine usko chipka ya tha jis se wo kahi gire na but wo chipka bhi nahi jise mai bandh k leke gya

But wo meri koi bhi baat nahi sun rehe hai aur mr. Ravi ajmera ji bolte hai k sir hum iska claim nahi denge aapko jo krna hai aap kar sakte hai.

Tab maine tata aig k customer care p call kar k complaint karayi jis per mujhe mr. Saurabh bhandari ji ka call aaya aur unhone muje bola sir ak baar mai ravi ji se baat kar leta hu aur maine unko service head mr. Manoj ji se bhi baat karne k liye bhi bol diya

Next day saurabh ji ne mujhe btaya k sir alignment repair ho jata hai aap ak baar bahar se repair kra le aur bill hum aapka claim mai add kar denge

Unke khne p maine alignment repair se wheel align kraya but wo align nahi hua hai aur ye baat maine jab serve person (Mr. Ravi ajmera) se kahi to wo bolte hai sir ye puura thik to nahi hoga thoda bahut to aisa rehe ga,

Service center k service person ne mujhe clearly bola hai k sir ye part replace hi hoga ye proper thik nahi hoga aur baad mai aapko problem karega.

But aapki compney ki teraf se na hi koi solution mil reha hai aur meri bike last 15 days se service center p hi hai,

Mai ak office person hu aur mera marketing ka work hai bina bike k mujhe bahut hi problem ho rehi mai aapne office k kaam nahi kar pa reha hu,

Tata aig k jin serve person se meri baat hui hai unki details mai aapse share kar reha hu.

1. Mr. Ravi ajmera, mobile number - [protected].
2. Mr. Bhim singh, mobile number - [protected].
3. Mr. Saurabh bhandari, mobile number - [protected]

Mera claim number - [protected]a hai maine tata aig customer care p call kar k ak complaint bhi di thi jiska complaint number - 9701910 hai.

So i am kindly request you please look this matter and provide me a good solution because i am very disappointed last 15 days.

Regards.

Prashant gautam

Sir me pichale 1 month se meri polici me apna name change karna chahta hu par aage se koi reply nahi de raha he
Mene aapna aadharcard pan card rc book insurance policy sab diya he
Mene gandhinagar infocity nd surendranagar me branch manesar shreekant sir ko bhi bat ki he par koi reply nahi de raha he mera phone bhi received nai kar rahe che
Mera mobile number [protected] he plz reply dijiae

My request is in regard to a payment made towards the premium asked through letter as well as phone call to the company through the link being send by customer support from tata aig insurance towards application number - wf[protected].
After few days of premium payment received a call saying there's a increase in premium and have to pay more to which i denied and asked for refund of the amount. Even after repeated calls to customer care no refund. Then had started writing mails also but no replies or refund. Request to please help get my money back.
Premium paid on: 6th july'17
1st call received on: 1st aug'17

Please contact me on [protected]@yahoo.com

My name is sandeep singh chaudhary and my vehicle regn no. Up80dl0349.
Sir i claimed for my vehicle due to accident on 6/12/2017 but i never received any information till now. Sir when i visited there few day ago, i find, they replaced all the part with other damaged parts and when i asked tham for his fault they just denied, till now they doesn't replied me.
22 days already been passed but company is not replacing those part or not giving my scooter.
Sir please take is seriously because it's already too late.
Sir i attached receipt which i received at the time of claim.

Hello,

My Car survey has been done and also I paid the money to showroom, post survey done and bills submitted to TATA but after 20 days still not getting any reply.

No one responding to the call and customer care just takes raise the complaint every time I call them but no action.

This is pathetic response from TATA, I need to complain against TATA AIG for not giving my money on time.

My policy was not cashless and I trusted TATA that post survey they will remorse my full amount as I have taken 100% reimbursement policy.

Milind
[protected]

My father policy no [protected], [protected]' [protected]
But my father passed away 16/01/2017 but 1years later tata aig dont back any claim so people be awer dont do tata aig policy. Even though one tata aig agent say that you will back ammount of policy but still now no resolved part is happend. When i call tata aig head office they said claim is closed. But i dont back any policy value.

Policy number [protected]

I got two policies one for myself and one for my daughter falak
For consecutively two years i didn't receive the policy of my daughter
Last year before renewal your agent promised that it will be taken care of this time.. You people only call when renewal is needed. You should also call to know whether a person is satisfied or not..
I really feel its futile to continue with your company as you people dont care about the client.

I have registered a claim on 4th of dec and survey is not done yet.
The customer support staff told me, sir today definitely you'll get a call from surveyer, but this today is passed daily for last 3 days.
Poor supporting staff to resolve the problem.

The company policy says, you'll get a survey in next 48 hours but passed 76 hours almost.

Every time customer care says today definitely you'll get a call from the concern department, but all are #.

Never insured your vehicle's by tata aig.
Worst insurance company i have ever seen.

My policy number is c[protected].

I am very unhappy with tata aia services.
I bought term policy this year. I found many errors in the documentions that i received.

I informed the agent from i bought policy but till date i have not received the documentations. It has been 3 months passed with any communications from your end.

I wanted to buy another policy but, due to this experience i don't like to go for it.

I would urge you to please look into this and send me new documentions.

Regards,
Jimi

I filed a claim. That time i was told that the survey would be done within 48 hours. It is 5th day today and the survey is not yet done. The company doesn't even know at which service center i have given my bike.
Customer service representative was well behaved, but i have to say that the company does not care about its customers. There is no track of what is being done. The senior managers do not even have a hint of all the delays done. The worst insurance company i have seen till date. Claim id: [protected]a

Hi,

Its not so nice that i am placing a mail over here because i haven't get any kind of help or support from the customer care department. I don't know it a matter of shame or a pleasant way to say that you guys are not doing your business correctly.

Now coming to the point, i am pursuing a tata aig insurance for my bike and been paying some bucks every year. Unluckily i met with an accident and has claimed for the insurance. The showroom from which i have purchased the bike, they made my bike ready and had submitted all the bill to the concerned department of yours. I have been approaching to you guys like a mad person who have been fall into the love a some gorgeous woman. But see on the other side i am not getting any kind of response which can please me saying "heyyy this the day or some future date when i will get my money back." the whole time i called to you guys i am getting a response saying your money is in "processing" stage. I don't know when and where is this processing going on as in its being undercoverd and in a mission impossible that is going to end in some uncertain future date.

The complaint i raised for the same you can check in: [protected]a

Its not only 1 time i called to the customer care executives, but it had been some 4-5 times and all of them ensured that they will reach me after some days. But that also didn't happen.

Can anyone please check over it and enlighten me that when i will get my money.

Dear,
My name is aneesh v sarma and my policy number is c[protected]
My date of birth as per record is 24.05.1981
I got intimation to pay rs. 5951.75. I think i have nod dues exept the last instalment amount of rs. 1310 as per your statement of october 2017.
Please check and revert.
My email id is : [protected]@gmail.com
Contact number : [protected]

Thanks and regards
Aneesh v sarma

Dear sir,
I purchased TATA AIG Motor Insurance for my brand new Royal Enfield and was feeling secure about my Bike.
Claim No: [protected]A

But after my experience with the TATA AIG Motor Insurance Company i found that their service is so poor that they only know how to trouble customers.

My bike met an accident on 18th of October 2017 and i registered claim on same day and the surveyor from S S Bright inspected my bike on 31/10/2017 almost two weeks, finally after survey they call me and ask me to come to their office (Add : B2/112, 1st Floor, RTO building, Truck Terminal, Wadala, Mumbai 400037) with the documents, as per their instructions i visited their office with all documents on 3rd November and they taken photo copy of all my documents.After all this still i have not received my bike and they want to meet the driver and pillion after ine monthof accident. i am fed up of services given by TATA AIG Motor Insurance company.
I am stuck and will not make mistake of continuing the insurance policy of TATA AIG in my whole life because i met to an very bad experience with TATA AIG and also will not recommend any belonging to me.

I want to discontinue TATA AIG Motor Insurance policy for my Royal Enfield.

Regards,
Vishal Rajbhar
#[protected]/[protected]

Hi
I have planned to shift my car insurance’s to tata aig
For that the concerned person has done inspection and after inspection i have paid required amount for car insurance through my debit card. Payment has done through my debit card for rs.17800 aprox. But i have not received any policy document till date.
I have very much disappointed due to services of tata aig insurance
Kindly advice what to do next
My no is [protected]

My car is repaired in popular marathi service centre in chalakudy, trichur, kerala. Since two days it is ready but service manager or insurance claim manager mr. Joy (Mob. [protected]) said that he will not give my car until i pay full amount for the repairing, and he said that tata aig is a very bad insurance and they will not release payment. I think you need to answer for this statement. He is holding my car not ready to release until i pay full money. What do i need to do now? Please replay

My claim number. [protected]a

My policy no.[protected]
My car number kl64d2312

Please note that i'm traveling to abroad on saturday morning, please replay or call before.

Thanks
Vinod - [protected]

Policy no: [protected]
I have issued this policy in november 2016 after issuing this policy in october 2017 when i contacted the tpa for my claim process they told me that your policy is never activated. When i contacted tata aig they informed me my policy is activated. I told them to contact your tpa and update my policy they told me we cannot contact them directly. From last 3 months just i am mailing them for the update now my policy will be expire in 21 november 2017. I have payed the money 7426 for the policy which never activated by them.
How fraud this people are, on time of renewal they become good with you and after that never call you for any time. My claim also have not taken by them.
Fraud company

Name: pareshkumar ahir
Contact no: [protected]
Car number: gj 05 jf 4795

I had an an minor accident on 01/11/2017. I took my car to katariya maruti workshop near by my place on 03/11/2017 morning. Contact the insurance broker, agent and surveyor, since one week has passed they are misleading me and delaying in process. Denying front bumber claim