Tata AIG Insurance Complaints & Reviews

this is a complaint regarding non reinstatement of policy no u[protected] of dr shashai bhushan when i went to ur mysore office they said the above policy can be reinstatedand collected a cheque for rs 180000 dtd 17/08/2011 but later i received a letter saying that the policy cannot be reinstated as tata aig have closed the policy i should get 25%of the fund value as on 2yrs plus the interst from the date of closure of the policy. now either the policy hsa to be reinstated or close the policy and refund the 25%fund value with interst upto date

I accepted an insurance policy by TATA AIG and wanted to discontinue that in April 2011 I sent many emails requesting them to cancel the policy which they did after lot of requests. The excess premium charged has not been recredited by them to my card account My policy number is RSBTM[protected] S. Kasinathan I sent mails on 190411, 210411,040511, 200511,210511,280511(two mails),010611,270611, 190711,200711,020811 and 080811. Though I received mails stating that the amount has been recredited to my card account in June 2011 itself the same is not reflecting in my card statement, for which they asked me to send the password for opening the statement which I duly sent on 08082011. Till today it has not been recredited
please look into this and advise me what I have to next
Regards
Kasinathan S

Dear Sir/Madam,

This is in reference to the cover note 11009196. My Car Policy renewal was due in March and TATA AIG agent took a check of Rs 5000/- in the month of January. He promised that I will get the policy in the month of March 2011.
Further to the above cover note, I didnt' receive any car insurance policy until July 2011. In july, I received a letter from TATA AIG stating my premimum is shortfall by Rs 587. It came as a surprise to me since the Agent agreed on Rs 5000/- and i had other offers at that time for same premium.
I called TATA AIG and compained about the Agent. During our conversation I asked TATA AIG to refund Rs 5000/- incase they can't issue the policy. The compaint was noted down and I was assured about the payment.
I haven't received the payment until now. I called them few days back and they said you would get a refund of around 3000+ under some section. I have no ideas where I am at fault since the premium was told by an agent and I have the receipt. I have been driving my car without coverage from past 6 months. Request you to take an action and resolve the issue.

Thanks & Regards,
Rajeev Chaturvedi
[protected]

I M HOLDING MOTOR POLICY NO. [protected] , CUSTOMER ID [protected] SINCE LAST ONE YEAR FOR MY OWN CAR TATA INDIGO CS DICOR DESEL REG NO. GJ 10 AP 6907,THIS POLICY WAS EXPIRING ON 4.9.11, I WAS GETTING RECURRENT CALL FROM TATA AIG GENERAL INS CO LTD CUSTOMER CARE FOR RENEWAL,SO I GOT IT RENEWED ON 22.8.11,AFTER TALK WITH MR RAMESH AND THEN MR SHAHID, I PAID PREMIUM RS.16214.00,THROUGH MY BANK OF BARODA GOLD CREDIT CARD VISA, CARD NO. [protected] , TRANSECTION ID R 56470.I SOON RECEIVED TEXT MESSAGE OF DEBIT OF RS. 16214.00 FORM MY BOB CREDIT CARD ACCOUNT AND TOWARDS TATA AIG GEN INSU..THEY CONFIRMED THE PAYMENT AND TOLD ME THAT I WILL BE GETTING WITHIN 24 HOURS ,THE SOFT COPY OF RENEWED POLICY ON MY REGISTERED MAIL ID [protected]@YAHOO.COM AND SECOND MAIL ID [protected]@GMAIL.COM,BUT SINCE I DID NOT RECEIVED TILL 25.8.11 ANY MAIL, I CALLED TO CUSTOMER CARE [protected] /[protected] FROM MY LAND LINE NUMBER[protected] AND MY CELL[protected] AND ALSO MAILED TO [protected]@TATA-AIG.COM AND [protected]@TATA-AIG.COM, MAIL COMPLAINT ID 70311, DT .5.9.11,BY MS. PRIYADARSHINI PATHAK, FROM CUSTOMER SUPPORT, AND ALSO CALLED OFF AND ON, MY CALL COMPLAINT ID 50386 DT.25.8.11, BUT I NOT RECEIVED POLICY OR ANY CONFIRMED MESSAGE,THEY REPLIED ME THAT THEY WILL BE SOLVING PROBLEM VERY SOON BUT TILL DATE I HAVE YET NOT RECEIVED THE SAME. AND ANOTHER THING WHEN I TRIED TO PAY RENEWAL PREMIUM THROUGH WEBSITE WWW.TATAAIGINSURANCE.IN,AND ENTERED DATA REQUIRED ,MESSAGE DISPLAYED THAT POLICY NO. IS INCORRECT,I ALSO TOLD TO CUSTOMER CARE FOR THIS WHILE RENEWAL PROCESS ,BUT THEY TOLD IT IS PROBLEM OF WEBSITE ,THEY CANT HELP,THEY MAY FORWARD COMPLAINT TO CONCERNED DEPARTMENT,BUT TILL DATE THE RESULT IS THE SAME,WEBSITE SHOWS THAT MY POLICY IS INCORRECT.HOWEVER I M HOLDING THIS POLICY SINCE LAST ONE YEAR AND I ALSO GOT THREE CLAIMS FROM THE COMPANY ON THIS POLICY
I WANTED THE RENEWED POLICY EARLY BECAUSE I M DOCTOR , I GO AS VISITING CONSULTANT PHYSICIAN TO OCCUPATIONAL HEALTH CENTER, ESSAR OLI LIMITED,VADINAR,JAMNAGAR,GUJARAT.AND I HAVE GATE PASS FOR MY VEHICLE.TO ENTER IN PREMISES OF INDUSTRY. THIS GATE PASS ALSO EXPIRED ON 4.9.11 ALONG WITH POLICY. NOW I CAN NOT ENTER WITH MY VEHICLE IN INDUSTRY PREMISES,WHICH IS VERY PROBLEMATIC FOR ME,RENEWAL OF PASS AFTER GETTING POLICY ALSO TAKE SOME TIME,SO TILL THAT I HAVE TO SUFFER, AND OTHERWISE ALSO IT IS OUT OF LAW AND FULL OF RISK TO DRIVE ON ROAD WITHOUT INSURANCE POLICY FOR MY LIFE,MY VEHICLE AND FOR ALL OTHERS, I REQUESTED THESE PEOPLE OFF AND ON BUT THEY DID NOT TURENED UP ANY CONCRET RESULT,EVEN TODAY THEY ARE NOT SURE WILL I BE GETTING MY POLICY OR NOT AND WHEN? ALMOST 16 DAYS PASSED TILL I PAID PREMIUM,MY HUMBLE REQUEST TO YOU SIR PLEASE LOOK IN TO THE MATTER AND DO NEEDFUL AT EARLIEST , THANK U VERY MUCH, I M OBLIGED,REGARDS ,DR J M KANZARIA, MD,JAMKHAMBHALIA[protected]

Myself Shivani Gupta, being a regular premium payer of numerous health and home insurance policy of TATA-AIG , had an attack of facial paralysis on the right side of my face on 9th july 2011 . for the same , i submitted my claim documents to the claim department of TATA-AIG vide Claim #[protected] and Policy #CCP[protected] , after 30 days of survival of this illness . My neurologist DR. Rakesh Aggarwal senior neurologist in Indraprastha Apollo hospital Delhi) gave me the required certificate of diagnosis to claim my cover amount according to this criticare policy .( PLEASE NOTE the only thing i require is the diagnosis of the symptoms of any of the 11 illnesses of which paralysis is one) before my right side of the face could recover fully the paralysis shifted to the left side of my face damaging the 7th CARNIAL NERVE of my brain again and this time even more severe along with numbness in my knees and electric pain in the back of my neck even after various tests and MRIs nothing concrete would be found out , so I wasn't sure of getting any improvement as the symptoms’ were increasing . PLEASE NOTE THAT I'M JUST 21 YEARS OLD GIRL, with a deformed face and risk of having paralysis spread into my body parts as well . The doctor have already suggested me to get hospitalized as the symptoms’ are increasing .
All I’m asking from TATA-AIG is to stick to the commitment they make to us while selling their policy to us. After filing my claim I received a call from Dr. SUNIL GALA (manager claims),. PLEASE NOTE he confirmed details from me and I told him that I'm suffering from FACIAL PARALYSIS and he replied that he'll take 7-8 days to process the claim. I was, meanwhile, in touch with the customer care executives, to track the status of my claim as my condition was getting worse and doctor had already told me to get admitted if you feel numbness in other parts of the body. I did not get admitted in hospital as this is not a cashless policy and I certainly required funds as this deadly disease might ask for expensive treatments. But when I received a denial letter from Dr.Sunil Gala , stating that their definition of paralysis is total and complete loss of BOTH ARMS AND LEGS, I felt cheated and lost . On one hand the policy states that diagnosis of symptoms will make me liable for the claim and now they are completely turning a blind eye to me saying that I shall lose both my arms and both my legs to fit into their definition of paralysis. Nothing of this sort was ever mentioned in the policy documents I have. Any person, buys a health policy for their safety and security, they pay nearly half of their salary , in a hope that i[censored]nfortunately, some mishap occurs, they are safeguarded by those policies. I request Tata Aig to stick to the promises they make, while their sales executes get after our life to buy those policies which do not help us in the time of need.

Dear sir,
We bought two nos. of Hero Honda splendor plus motocycle on 20.05.2011 from an authorized dealer (Auto needs, 501/2, Mehrauli Road, Gurgaon, Haryana, Telephone no.[protected] & 852) for marriage Gift to mr. Mukesh & Pawan (both brother resident of : Vill-Jhamuwas, Tehsil-Tauru, Distt-Mewat, Haryana). Tata AIG General Insurance company which was recommended by the dealer Auto Needs.
When 2nd July 2011 Both brother are coming from Nearby City Tauru for their village in night 10PM the Motorcycle met an accident and motorcycle was mostly damage. When the trespassers seen this incident Mr. Pawan found Dead on the road & Mr. Mukesh Found unconscious condition on the other road side. Trespassers inform to the other family member & other Mojij Man of Panchayat etc..By the Village Mojij Man No Police FIR was log in & nor feel requirement of Hospital for the dead person. After the discussion of Panchayat Member , they do last funeral of the dead body of Mr. pawan.
According to Hindu Laws upto Tehranvi (thirteen days) no. action was taken for any other issue. After that on 14th July all about of the incident was intimated to the insurance company (TATA AIG General Insurance Co.).The Insurance company (TATA AIG General Insurance Co.) given a reference no. / claim no.[protected] for damaged vehicle. After the discussion & guidance of the customer care the damaged vehicle was sent to Raja Motors Manesar, Gurgaon for further necessary action. When we take follow up from Raja Motors for damaged vehicle repair etc, they told (Raja Motors) “once a surveyor told them to repair the damaged vehicle & the next day surveyor told them to stop the activity of repairing etc. When we go to the repairing agency Raja Motors for follow up for our damaged vehicle on 2nd September 2011. After telephonic discussed to the insurance surveyor, he told that insurance company rejected the claim & there will be no claim for damaged vehicle.
The vehicle chasis no. -MBLHA10EZB9E07206,
ENGINE NO. - HA10EFB9E11216,
Now we request to please investigate the issue & do the needful at the earlier.
We will be very thankful to you.
Thanks & Regards,
Bijender Kumar (Relative of Mr. Pawan)
[protected]

Dear Sir

I have taken TATA AIG - MAHA children policy 5 + yrs back and paid 51,000 Rs so far. Till now i have not received 1 rupee towards (Initially they promised to give bonus in the 6th year). I am fed up with this policy and surrender this. Now they are telling i am entitle for only 21,000 rs at this point of time.
Please guide me how to get back my paid money .

Thanks in advance

Regards
megha Shyam KV

From
Ananda MJ
[protected]


I was looking for Health insurance policy for my family and In laws and found web site of TATA AIG and submit the request. I got call from [protected] on[protected] and so much discussion about all policy and benifits and forced us to take Individual accident and sickness hospitalization cash plan and instruct us to pay policy premium by verification. Paid anual premium of RS.12868/- through SBI credit card on Ref ID 029729 dated[protected].

and again i got call from [protected] for my in laws insurance policy, taken premium amount of Rs 4152/- through credit card. with refe ID Ref 033020 on dated[protected]

They said within seven days policy will come to me if you are not interested we will return your amount back to credit card.

Still I have not got the policy they said in 7 working days we get policy.

Now i came to know its kind of fraud after checking all other comments. by god grace if i get back my money is really good. we are area all strugle to live. and this kind of insurance complanies are cheating people.

Please check and save hard working people.

Dear Team



I recently had a claim on my car wherein I had to pay extra amount from my pocket as agent (Mr Praveen) refused to compensate full loss.He came into argument state that whatever amount he has cleared is done as a favor wherein I was insisting him to check my ealrier photographs if he has any doubts BUT he does want to listen.His only MOTO was to harrass a customer as what I can feel was that he is supreame authority of clearing the claims and NO one argue with him.if decides not to pass a claim that no one can actually pass the same and there will be a delay in getting the car delivery.IF THIS IS THE WAY OF TREATING THE CUSTOMERS THAN GOD HELP TATA?



With no choice left with me at that time,i agreed and paid the remaining amount.Kindly check and advise as i will have to bring this matter to the higher management of TATA and INSURANCE ACT as well if not satisfied with the explanations given to me.WE DO NOT PAY HIGH INSURANCES TO GET OURSELVES HARRASSED BY THE HANDS OF THE AGENTS



Await your top urgent reply



With Best Regards

Nitin batra

Mobile - [protected]

TATA AIG General Insurance has one of the worst customer care and the most exploiting people who will only sell policies and deduct money and will never send the soft copy or the letter. I am trying to contact the customer care for the past two days and the only message I am getting from the IVR is "Your expected wait time is approximately one minute"...this is such a crap message that I had waited for more than 30 minutes for...

U people have stolen Rs. 170 from my HSBC A/c.

This is to hereby inform you that myself Akhilesh Mishra,Tata AIG has hijack my HSBC A/c on 08th of Oct 2010 Friday, and stolen my rupees without any information to me TATA AIG

I don't want this policy please return my 170/- to my account

Other wise

i am going to take this case very seriouslyyy and i am going to open this fake TATA AIG company on the newspaper and going to POLICE FIR CASE FOR THIS.....

The health insurance policy WE[protected] has been taken in the name of my mother Savitha. I requested for the soft copy of policy document on the same day also on 8th and 11th of August 2011. I did not get both hard copy and soft copy of the document till 15th of August 2011. As per my conversation dated 11-Aug-2011 (12:06 PM) with TATA AIG customer care executive Manish I will receive soft copy of the policy document with in 24 Hours. But I did not get the soft copy till now. He gave the same request number 18221 which is given by another customer care executive Mr Ronath on 8th Aug 2011. Also I gave the request for both soft copy and hard copy of the policy document today
which is 15th Aug 2011. The request number given by customer care executive Mr Rafik is 21680.
Today again on 16th Aug 2011 I spoke to customer care executive Priya (16-Aug-2011 1:00PM) she gave me the request number 28193. Please let me know the reason for not getting soft copy or hard copy of the policy document.

Dear Sirs, 29.07.2011
POLICY NO.: [protected](TATA AIG INSURANCE)
CAR NO. :WB02W1867(HYUNDAI SANTRO XING)

I WAS GIVEN A TRANSACTION ID (NO.009808 LOGGED BY MS.MITHILDA) ON 22.07.2011 BY THE TATA AIG HELPLINE[protected] AFTER TAKING MY CREDIT CARD DETAILS FOR RENEWING THE CAR INSURANCE POLICY( NO. [protected]) BY STATING RS.3187/- AS THE PREMIUM AMOUNT WHICH HAS BEEN DEBITED FOR ONE YEAR EFFECTIVE 28/07/2011(EARLIER POLICY HAD EXPIRED ON 27/07/2011) AND WAS ASSURED THAT THE SOFT COPY OF THE POLICY WILL BE SENT TO MY EMAIL ID WITHIN 48HOURS AND THE HARD COPY WILL REACH MY ADDRESS BIT LATER.
HOWEVER TILL DATE I HAVE NOT RECEIVED ANY POLICY DOCUMENT FROM TATA AIG AND AM UNABLE TO DRIVE MY CAR IN ABSENCE OF A POLICY DOCUMENT EVEN THOUGH AS STATED ABOVE PREMIUM HAS BEEN DEBITED AND RENEWAL DONE.
I STATED MY PREDICAMENT TO TATA AIG YESTERDAY (CALL TAKEN BY MS.S SHARMA) AND REQUESTED FOR THE POLICY DOCUMENT BUT WAS INSTEAD GIVEN A COMPLAINT NO.5026436.
REQUEST FOR SENDING THE POLICY DOCUMENT TO ENABLE ME TO DRIVE MY CAR AND ALSO TO SEND ONE COPY TO MY COMPANY HINDUSTAN PETROLEUM WITH WHOM THE VEHICLE IS HYPOTHECATED.
REGARDS,

VERY TRULY YOURS,

JOY ROYCHOWDHURY
AG50,SECTOR2,
SALT LAKE CITY,
KOLKATA-700 091.
PH.0 [protected].
EMAIL:[protected]@hpcl.co.in

Sir,Madam

I took insurance for my motorcycle TN49H1904 through TATA AIG General Insurance Co Ltd and some other insurance company which covered a unique insurance cover from Road Safety Club India, Chennai through my home town Thanjavur Shri Ram Chits office. No claim certificate applied through courier letter on 03 jun 11 from Thanjavur the same not forward during the period upto 28 Jun 11 inspite of several calls directly made with TATA AIG General Co Ltd, 1 Commander -in-Chief-Road Egmore, Chennai Office but not forwarded the same. After completion of my leave continiously try to speak with the concerned staff they always gave a ready reply tommorw we will forward and asking the e-mail id also but passes one month the same not yet received by post or in my e-mail ID. Being Army person and the exigency of service not able to continiously try to contact them for the same. Then I had forward e-mail through available aig web site officials r [protected]@tataaig.com and girikishore.[protected]@tataaig.com they also no replied. May I request you to forward the requisite certificate directly to Road Safety Club India Ltd No 1 Floor Sambandham Street, CN Chetty Road, T Nagar- Chennai -600017 under intimation to my mail ID [protected]@gmail.com and my mail address :-
Thamil Vanan K
10/4 Narang Vihar
Cantt, Kanpur (U.P)-208004
Mob No [protected]

Thanking You in anticipation


Yours Sincerely,


(Thamil Vanan K)
26 Jul 11

The complaint I have made to TATA AIG has been posted below for your reference :
________________________________________________________________________________...⇄
Reminder



VERY URGENT MATTER


Dated- 18/07/2011

To
Head - Customer Services
TATA AIG Insurance Company Limited, Mumbai


Dear Head Customer Services

I wish to inform you that I have send a lot many E-mails and Reminders for the issue of renewal of my Motor insurance & other issues (mentioned below) and after a lot many reminders
Ms. Harpreet Manni has given me the response which is completely biased, unethical and not acceptable.


The details supported to the issue is mentioned below:


Sub - Delay & Negligence to Renew the Existing Policy No. - [protected] –Reg.

I wish to bring to your kind notice about the irregularities regarding the Motor Insurance policy, I am the policy holder of my vehicle WAGON - R since Dec 2009, after finishing one year of the existing policy,the representative from your customer care has called me in the month of December 2010 to renew the existing policy, as I was out of station during that period hence the TATA AIG representative has fix the time to have the inspection of my vehicle as well as renewal formalities on dated 18 Dec 2010, it was even mutually agreed by both the parties as well as I have given assurance to your customer care representative that I will reach to my station as well as I will be available to my station (i.e. KANNUR- Kerala) for one day only and will go back to Delhi for my official visits, but It is very sad to say that that no one has turned to meet me to do the renewal formalities on 18th Dec 2010 nor did a call to me, I did wait till next day morning ,again after coming back from Delhi, I have contacted the TATA AIG person to do the formalities to renew my existing policy, again after given promise to meet no one has taken care to renew it.

I did a lot much conversation for this regard, Kindly check the phone call detail from your end also.
On dated 11th January 2011 Mr Swarup Desai from Sales Dept. has called me (at 10 AM) to take the policy with some special Discount and with some special feature, I have conveyed him the message regarding the problems I have faced to renew TATA policy, He agreed for the same & promised me to resolve the issue as soon But the results were zero.

I have received a lot many calls from TATA AIG representatives regarding policy issues but after promise no one has tried to send the representatives to my end. It shows that TATA AIG is least bothered to renew their policy & don't want to be responsible for their services.

Herewith Enclosing the few details of conversation regarding my policy is mentioned below for your reference :

Dated 12/01/2011 Time 9.17 PM to 9.44 PM
Dated 15/01/11 11.20 AM
Dated Nil Talked with Ms .Sarika & Mr. Yusudas
Dated 31/01/2011 Mr. Kojar & Sarfaraj
Dated Nil Talked with Mr. Swarup Desai,Sales department (10 AM)
Dated 04 March Mr. Anil 6.47 Pm to 7.02 Pm
Dated 07 March
Dated 08 March Talked to Mr. Viki & Sanjiv Yadav
And many more…..

Although my last conversation happens with Mr Viki and he did some good positive move for renewal but now TATA AIG is saying that I cannot avail NCB ,Means my NCB will be is Zero , Here I would like to add one point to your end , According to my policy NCB will not affect if I am going to repair my Plastic parts, as I have claimed to repair my plastic parts only, which has been reported to you customer care on dated 01 Nov,2010, the person from Cochin Mr. Sizo has intimated me that I can go to any nearest Garage for repairing the plastic parts, I did the same I have went to my very nearest garage as well as the surveyor Mr. Prakash also came for the survey, finally my vehicle got repaired, I have paid the cash amount to the garage person and told him to send the bill to your end (as instructed by Mr Sizo) , finally after a huge follow ups I have got the Cheque of Rs 3250/- (point to be noted that I have paid Rs 3750/- for the same).

I would like to ask some query related to the above isues as follows -

1. Why not my policy has been renewed ?
2. My vehicle is on risk from last seven months, if any misshapen occurs then who will be the responsible for the same ?
3. My office is 50 Kms ( to & fro) away from my residence and I cannot use my Car because my car is not insured Hence I am force to travel by Auto/Taxi or Bus .

4. Earlier I have made a request to get the facility of free washing of my car as it was given as a facility with my policy earlier , but this couldn’t happens why?

5. Why not I should approach to consumer forum to get justice for the same?

6. Whether repair of the plastic part will affect my NCB?

TATA is always referred as prestigious organization in our country, but these move of irresponsibility will give a very bad name & confusion among customers and will lose the faith among the consumers, in this present era one person/customercan influence hundreds or thousands of people.

Therefore again I would like to request you to resolve this issues on priority basis otherwise I have to move to consumer forum to get the justice as well as compensation for these Negligence .

Regards

Rajesh Kumar Jha
Asst. Professor & Head Resource Centre( I/C)
National Institute Of Fashion Technology
(Ministry of Textiles, Govt. of India)
Kannur (kerala)

Mob -[protected]

Dear Sir

My car Wagon R (DL7CH 0276) golden color, 2006 model, had an accident on 28 Nov 2010. I have Tata AIG car insurance for last 3 years. No Claim Bonus was 45%. The car had accident due to slippage towards tree sides to avoid collision with tractor coming from wrong side. There were bushes on both sides and stone on ground. The car was damaged on both sides and bottom. Doors were damaged, axle crank and lower part were damaged. I gave car to M/s Competent Ghazipur Show Room for repair. Mr Ajit from Tata AIG Noida branch inspected the vehicle. The Car was repaired on one side only. bottom part and Left side were not repaired. Approx Rs 16500 was total expenditure, out of which I paid Rs 6500/- and car was delivered.

While driving it was found that Crank rod of back wheels was noising. Then it was replaced by me at M/s Competent and paid Rs 5270/-. The Left side door bottom panel is still damaged. Front wheel Axle has some noise on curves.
Tata AIG is hopeless company regarding insurance claims.

I have lost 45% NCB and the car is not repaired completely. Please do need ful.
Thanks & Regards
Akhilesh Kumar Gupta
H/o Mrs Veena Gupta - Owner of Car.
B-102 Jagat Puri
Delhi 110051
[protected]

Dear Sir,
My biggest mistake of life begin when i trusted on TATA AIG general Motors

Insurance company and tried to make a good business with them. I have suffered a

lot due to their executives.
I have just claim for 5000 Rs With the help of Ace HOnda service center. But Tata

aig insurance approver executive said my policy is not visible online so they

can't give claim. They ask me to pay in cash and later on they will pay me by

cheque. My policy details are as follows:-
Policy No[protected]
Client Id[protected]
Date of POlicy[protected]
Vehicle- Honda City ZX Car

Claim Number[protected]

My Name : Ajay Kumar
Contact No: [protected]

Name of Tata Aig Executive for claim:Ravi Pant (Mob:[protected])

Neither they pick the call, nor they respond properly. Their purpose is just to

suck the blood of their customers. The TATA Aig executives get training that how

to punish their customers and do ill behave with them. I am suffering a lot and

mentally disturbed because i have paid the money not for my own sake, but just to

make my life hell.
If any justice is there in this world, then please somebody help me.
Its very urgent to punish such fraud companies very bitterly otherwise they will

keep doing such things and my kind of persons will keep crying for the justice.

Please please please help me to get the justice.
I will be thankful to you a lot lot and lot.

Thanks & Regards
Ajay Kumar
[protected]

Dear Sir/Mam,
I have taken policy for car no HR 51 AJ 1267 under cover note 11031505,
still i could not receieved the policy, now my car is is in TCS -maruti work shop at faridabad from last six days,
still work could not be started, because of approval is not coming.

after paying the amount under cheque no 412737 from state bank of patiala dated 25.05.11.
I am suffering with a lot of problem.

Let me know , why should i not go consumer court.

Regards,
Chander Hass Sharma.
[protected]
Wagon R, HR51AJ1267
cover note 11031505
Payment-cheque no 412737 from state bank of patiala dated 25.05.11.

Tata AIG sales person contacted me on phone regarding medical insurance I had enquired with policybazaar.com. Based on my requirement for a family policy, he issued a Wellsurance Family policy and a Wellsurance Executive policy for my wife. It was informed that if I was not satisfied with the policy, I could cancel them within a look-over period of 15 days with just one phone-call and Rs99 administration charge. It was not informed to me at the time that in case of a claim, only one policy of the two can be claimed. So basically one policy is useless. When I found this out after receiving the policy documents, I cancelled one of the policies. The Tata representative tried to persuade me not to, ultimately agreed. This was three months ago. I am still waiting for them to refund the premium amount to the credit card. I have called their number [protected] at least 10 times over this period, and have been allocated three reference numbers and that the issue will be resolved in 7-10 working days. Still not done.
I don't know what will come of this case, but I will not be renewing the policy that I retained. Also, I will inform friends and relatives to steer clear of this company, because of nil worth customer service.

Hi,

TATA AIG Health Insurance person called me and renewed my health insurance (Policy No:HC[protected]). They said the renewal documents will be sent to my address within 2 weeks time.

But its almost more then 3 months, I didn't received any postal or courier from TATA AIG. I even wrote a complaint message from their website link, but no one responded for that.

It looks like its a fraud company and they just want to make money and they are not doing their service to people. I need my money back and I donot want to continue their Insuarance.

If anyone knows how to get this done then please help me.

Regards,
Gajendra
[protected]
[protected]@gmail.com