Tata AIG Insurance Complaints & Reviews

I had taken TATA AIG Insurance policy. The TATA AIG Representative filledup the application form for 15yrs term policy with out knowing my self he has changed it. And the TATA AIG asked me to pay premium for 15yrs. When I came to know that I had contacted TATA AIG Customer Care , They said that what ever form we have received we will execute it and the customer has to pay for that. If the customer is not paying premium for 15yrs also the TATA AIG benefitted by taking the money from customer paid for first time. And the money is not going to return back to customers even if it is 1 laksh as per IRDA norms.


If TATA AIG is cheating customers by this way of filling up the form for any number of years and telling customers you have to pay premium for 15yrs else your money will be lost. Then definetly the TATA become India's Richest Cheating Business man.

TATA AIG Cheating Customer by taking money From each customer 1 lakh they are collecting and filling up the form for 15yrs and Ofcourse the customer is not going to pay premium for 15yrs, so TATA AIG can take whole money and not going to return back any single paise to either customer or income tax dept.

TATA s too involved in cheating business now a days.!!!

Dear Sir,

Sub: Hard Copy Document Not Received
I trilok Nath Sharma S/o Sh. ram Shankar Sharma and i am working in real-estae co. My complaint regarding Insurance for TATA AIG,

I am paid amount for TATA AIG car Insurance of Rs. 7196.00 as dated on 20/12/2011 by cheque. but today i am not recived Insurance hard copy & i am caling Insurance co. dealer Executive Miss. Shurti (Neha) Mobile no. is [protected] but she is joking & feedback negative and i am facing lot of problem by Traffic Police.

So please resolve this meter I am very desturbe now.

I am Already Msg. to TATA AIG Customer care Service My complaint no. is 324365

Thanks & regards

Trilok Nath Sharma
Asst. Manager-Services
Mo. no. [protected]
Email ID [protected]@yahoo.com

Dear Sir/Madam
I was having travel insurance from TATA AIG. When i was travelling from New Delhi to Berlin Germany by Royal Jordian Airlines on 1st oct 2001. My baggage got delayed for three days. I contacted TATA AIG so many times by email or sms but all went in vein. My policy schedule no HF642658. My product code is [protected]
Dr JAGJIT SINGH
MOBILE NO [protected]

I have taken Insurance for my car Chevrolet Spark (No. - HR 19D 8636) from TATA AIG on 02.07.11.

Due to negligence from executive who makes insurance she made the policy on other name i.e. Ibrahim and cover note on my name i.e. Sube Singh.

I came to know that policy is not on my name when I had given my car for accidental repair to the workshop 08.10.11.

I asked the workshop executive to continue the work as the assurance is given to me from tata aig side that the renaming on the policy will be done and effective date of policy will be 02.07.11.

I received an endorsement letter on 25.10.11 from TATA AIG which is attached with this complaint.

The letter clearly suggest that the endorsement has been done on my name. But now also Tata Aig executive (Mr Mridul Mishra) not ready to give claim to my policy and arguing that I should pay cash to the workshop owner and take the car, company will not give any claim for this accidental repair.

According to the executive company will only give claim for next accidental repair.

Without my mistake I have to pay the price this is not justifiable.
I want that company should pay my claim as I am not in position to give the cash. Car is standing at workshop from last 15 days.

I haven’t received the policy yet (Its nearly 5 months i had made the policy).

I have applied for TATA AIG Life Mahalife Gold with annual premium of Rs 49,503.I recieve the policy document and there are the forget signature in the policy document.I was commited 50% of annual premium gurentee return from 6th year, however in policy my original sign document are missing and in place forged signature document are attach.
This is the serious concern and and it the responsibilty of TATA AIG company to validate the policy before issuing to the consumer.
Please look into this issue and refund the policy amount in full as I do not want to continue in this policy.

I, Chandulal Hotchand Kewalramani on Dt.14.09.2011 at around 01.30.00PM. I had given Rs.56/- with documents for above vehicle to Miss.Shweta at your Shriram-Shyam Tower, Nagpur for change the insurance in my name, I also come with above vehicle for inspection if there were some need or may be some formalities.

I have not got any receipt for the same and given assurance that one of your officer will come and do the formalities and give you the transferred policy
THIS HEROHONDA BYKE GLAMOUR IS BOUGHT FROM RAJ AUTO, JALNA ROAD, AURANGABAD IN THE NAME OF MR.PATIL SANDEEP SHIVAJI wide certificate no.[protected]/000000/00 valid from[protected].47.00) to midnight of[protected]. Premium paid was rs.1161.00 in cash on 12.01.2011 htrought direct. engine no.JA06EEAGM19884 FRAME NO.MBLJA06EVAGM17696


.I also confirm the same with you officer Victor Raj Rocque Unit Manager - Ban assurance & Affinity and one shri Swanill Shashtri at the time.

Till today I will neither get any documents nor any contact from your side,

Will you please tell me that what exact time taken by you company for this procedure.

I had tried so many times to your officer but all in vain. What should I do other than this.

Please do the needful and arrange to post the policy at my address duly change the name.

this is a complaint regarding non reinstatement of policy no u[protected] of dr shashai bhushan when i went to ur mysore office they said the above policy can be reinstatedand collected a cheque for rs 180000 dtd 17/08/2011 but later i received a letter saying that the policy cannot be reinstated as tata aig have closed the policy i should get 25%of the fund value as on 2yrs plus the interst from the date of closure of the policy. now either the policy hsa to be reinstated or close the policy and refund the 25%fund value with interst upto date

I accepted an insurance policy by TATA AIG and wanted to discontinue that in April 2011 I sent many emails requesting them to cancel the policy which they did after lot of requests. The excess premium charged has not been recredited by them to my card account My policy number is RSBTM[protected] S. Kasinathan I sent mails on 190411, 210411,040511, 200511,210511,280511(two mails),010611,270611, 190711,200711,020811 and 080811. Though I received mails stating that the amount has been recredited to my card account in June 2011 itself the same is not reflecting in my card statement, for which they asked me to send the password for opening the statement which I duly sent on 08082011. Till today it has not been recredited
please look into this and advise me what I have to next
Regards
Kasinathan S

Dear Sir/Madam,

This is in reference to the cover note 11009196. My Car Policy renewal was due in March and TATA AIG agent took a check of Rs 5000/- in the month of January. He promised that I will get the policy in the month of March 2011.
Further to the above cover note, I didnt' receive any car insurance policy until July 2011. In july, I received a letter from TATA AIG stating my premimum is shortfall by Rs 587. It came as a surprise to me since the Agent agreed on Rs 5000/- and i had other offers at that time for same premium.
I called TATA AIG and compained about the Agent. During our conversation I asked TATA AIG to refund Rs 5000/- incase they can't issue the policy. The compaint was noted down and I was assured about the payment.
I haven't received the payment until now. I called them few days back and they said you would get a refund of around 3000+ under some section. I have no ideas where I am at fault since the premium was told by an agent and I have the receipt. I have been driving my car without coverage from past 6 months. Request you to take an action and resolve the issue.

Thanks & Regards,
Rajeev Chaturvedi
[protected]

I M HOLDING MOTOR POLICY NO. [protected] , CUSTOMER ID [protected] SINCE LAST ONE YEAR FOR MY OWN CAR TATA INDIGO CS DICOR DESEL REG NO. GJ 10 AP 6907,THIS POLICY WAS EXPIRING ON 4.9.11, I WAS GETTING RECURRENT CALL FROM TATA AIG GENERAL INS CO LTD CUSTOMER CARE FOR RENEWAL,SO I GOT IT RENEWED ON 22.8.11,AFTER TALK WITH MR RAMESH AND THEN MR SHAHID, I PAID PREMIUM RS.16214.00,THROUGH MY BANK OF BARODA GOLD CREDIT CARD VISA, CARD NO. [protected] , TRANSECTION ID R 56470.I SOON RECEIVED TEXT MESSAGE OF DEBIT OF RS. 16214.00 FORM MY BOB CREDIT CARD ACCOUNT AND TOWARDS TATA AIG GEN INSU..THEY CONFIRMED THE PAYMENT AND TOLD ME THAT I WILL BE GETTING WITHIN 24 HOURS ,THE SOFT COPY OF RENEWED POLICY ON MY REGISTERED MAIL ID [protected]@YAHOO.COM AND SECOND MAIL ID [protected]@GMAIL.COM,BUT SINCE I DID NOT RECEIVED TILL 25.8.11 ANY MAIL, I CALLED TO CUSTOMER CARE [protected] /[protected] FROM MY LAND LINE NUMBER[protected] AND MY CELL[protected] AND ALSO MAILED TO [protected]@TATA-AIG.COM AND [protected]@TATA-AIG.COM, MAIL COMPLAINT ID 70311, DT .5.9.11,BY MS. PRIYADARSHINI PATHAK, FROM CUSTOMER SUPPORT, AND ALSO CALLED OFF AND ON, MY CALL COMPLAINT ID 50386 DT.25.8.11, BUT I NOT RECEIVED POLICY OR ANY CONFIRMED MESSAGE,THEY REPLIED ME THAT THEY WILL BE SOLVING PROBLEM VERY SOON BUT TILL DATE I HAVE YET NOT RECEIVED THE SAME. AND ANOTHER THING WHEN I TRIED TO PAY RENEWAL PREMIUM THROUGH WEBSITE WWW.TATAAIGINSURANCE.IN,AND ENTERED DATA REQUIRED ,MESSAGE DISPLAYED THAT POLICY NO. IS INCORRECT,I ALSO TOLD TO CUSTOMER CARE FOR THIS WHILE RENEWAL PROCESS ,BUT THEY TOLD IT IS PROBLEM OF WEBSITE ,THEY CANT HELP,THEY MAY FORWARD COMPLAINT TO CONCERNED DEPARTMENT,BUT TILL DATE THE RESULT IS THE SAME,WEBSITE SHOWS THAT MY POLICY IS INCORRECT.HOWEVER I M HOLDING THIS POLICY SINCE LAST ONE YEAR AND I ALSO GOT THREE CLAIMS FROM THE COMPANY ON THIS POLICY
I WANTED THE RENEWED POLICY EARLY BECAUSE I M DOCTOR , I GO AS VISITING CONSULTANT PHYSICIAN TO OCCUPATIONAL HEALTH CENTER, ESSAR OLI LIMITED,VADINAR,JAMNAGAR,GUJARAT.AND I HAVE GATE PASS FOR MY VEHICLE.TO ENTER IN PREMISES OF INDUSTRY. THIS GATE PASS ALSO EXPIRED ON 4.9.11 ALONG WITH POLICY. NOW I CAN NOT ENTER WITH MY VEHICLE IN INDUSTRY PREMISES,WHICH IS VERY PROBLEMATIC FOR ME,RENEWAL OF PASS AFTER GETTING POLICY ALSO TAKE SOME TIME,SO TILL THAT I HAVE TO SUFFER, AND OTHERWISE ALSO IT IS OUT OF LAW AND FULL OF RISK TO DRIVE ON ROAD WITHOUT INSURANCE POLICY FOR MY LIFE,MY VEHICLE AND FOR ALL OTHERS, I REQUESTED THESE PEOPLE OFF AND ON BUT THEY DID NOT TURENED UP ANY CONCRET RESULT,EVEN TODAY THEY ARE NOT SURE WILL I BE GETTING MY POLICY OR NOT AND WHEN? ALMOST 16 DAYS PASSED TILL I PAID PREMIUM,MY HUMBLE REQUEST TO YOU SIR PLEASE LOOK IN TO THE MATTER AND DO NEEDFUL AT EARLIEST , THANK U VERY MUCH, I M OBLIGED,REGARDS ,DR J M KANZARIA, MD,JAMKHAMBHALIA[protected]

Myself Shivani Gupta, being a regular premium payer of numerous health and home insurance policy of TATA-AIG , had an attack of facial paralysis on the right side of my face on 9th july 2011 . for the same , i submitted my claim documents to the claim department of TATA-AIG vide Claim #[protected] and Policy #CCP[protected] , after 30 days of survival of this illness . My neurologist DR. Rakesh Aggarwal senior neurologist in Indraprastha Apollo hospital Delhi) gave me the required certificate of diagnosis to claim my cover amount according to this criticare policy .( PLEASE NOTE the only thing i require is the diagnosis of the symptoms of any of the 11 illnesses of which paralysis is one) before my right side of the face could recover fully the paralysis shifted to the left side of my face damaging the 7th CARNIAL NERVE of my brain again and this time even more severe along with numbness in my knees and electric pain in the back of my neck even after various tests and MRIs nothing concrete would be found out , so I wasn't sure of getting any improvement as the symptoms’ were increasing . PLEASE NOTE THAT I'M JUST 21 YEARS OLD GIRL, with a deformed face and risk of having paralysis spread into my body parts as well . The doctor have already suggested me to get hospitalized as the symptoms’ are increasing .
All I’m asking from TATA-AIG is to stick to the commitment they make to us while selling their policy to us. After filing my claim I received a call from Dr. SUNIL GALA (manager claims),. PLEASE NOTE he confirmed details from me and I told him that I'm suffering from FACIAL PARALYSIS and he replied that he'll take 7-8 days to process the claim. I was, meanwhile, in touch with the customer care executives, to track the status of my claim as my condition was getting worse and doctor had already told me to get admitted if you feel numbness in other parts of the body. I did not get admitted in hospital as this is not a cashless policy and I certainly required funds as this deadly disease might ask for expensive treatments. But when I received a denial letter from Dr.Sunil Gala , stating that their definition of paralysis is total and complete loss of BOTH ARMS AND LEGS, I felt cheated and lost . On one hand the policy states that diagnosis of symptoms will make me liable for the claim and now they are completely turning a blind eye to me saying that I shall lose both my arms and both my legs to fit into their definition of paralysis. Nothing of this sort was ever mentioned in the policy documents I have. Any person, buys a health policy for their safety and security, they pay nearly half of their salary , in a hope that i[censored]nfortunately, some mishap occurs, they are safeguarded by those policies. I request Tata Aig to stick to the promises they make, while their sales executes get after our life to buy those policies which do not help us in the time of need.

Dear sir,
We bought two nos. of Hero Honda splendor plus motocycle on 20.05.2011 from an authorized dealer (Auto needs, 501/2, Mehrauli Road, Gurgaon, Haryana, Telephone no.[protected] & 852) for marriage Gift to mr. Mukesh & Pawan (both brother resident of : Vill-Jhamuwas, Tehsil-Tauru, Distt-Mewat, Haryana). Tata AIG General Insurance company which was recommended by the dealer Auto Needs.
When 2nd July 2011 Both brother are coming from Nearby City Tauru for their village in night 10PM the Motorcycle met an accident and motorcycle was mostly damage. When the trespassers seen this incident Mr. Pawan found Dead on the road & Mr. Mukesh Found unconscious condition on the other road side. Trespassers inform to the other family member & other Mojij Man of Panchayat etc..By the Village Mojij Man No Police FIR was log in & nor feel requirement of Hospital for the dead person. After the discussion of Panchayat Member , they do last funeral of the dead body of Mr. pawan.
According to Hindu Laws upto Tehranvi (thirteen days) no. action was taken for any other issue. After that on 14th July all about of the incident was intimated to the insurance company (TATA AIG General Insurance Co.).The Insurance company (TATA AIG General Insurance Co.) given a reference no. / claim no.[protected] for damaged vehicle. After the discussion & guidance of the customer care the damaged vehicle was sent to Raja Motors Manesar, Gurgaon for further necessary action. When we take follow up from Raja Motors for damaged vehicle repair etc, they told (Raja Motors) “once a surveyor told them to repair the damaged vehicle & the next day surveyor told them to stop the activity of repairing etc. When we go to the repairing agency Raja Motors for follow up for our damaged vehicle on 2nd September 2011. After telephonic discussed to the insurance surveyor, he told that insurance company rejected the claim & there will be no claim for damaged vehicle.
The vehicle chasis no. -MBLHA10EZB9E07206,
ENGINE NO. - HA10EFB9E11216,
Now we request to please investigate the issue & do the needful at the earlier.
We will be very thankful to you.
Thanks & Regards,
Bijender Kumar (Relative of Mr. Pawan)
[protected]

Dear Sir

I have taken TATA AIG - MAHA children policy 5 + yrs back and paid 51,000 Rs so far. Till now i have not received 1 rupee towards (Initially they promised to give bonus in the 6th year). I am fed up with this policy and surrender this. Now they are telling i am entitle for only 21,000 rs at this point of time.
Please guide me how to get back my paid money .

Thanks in advance

Regards
megha Shyam KV

From
Ananda MJ
[protected]


I was looking for Health insurance policy for my family and In laws and found web site of TATA AIG and submit the request. I got call from [protected] on[protected] and so much discussion about all policy and benifits and forced us to take Individual accident and sickness hospitalization cash plan and instruct us to pay policy premium by verification. Paid anual premium of RS.12868/- through SBI credit card on Ref ID 029729 dated[protected].

and again i got call from [protected] for my in laws insurance policy, taken premium amount of Rs 4152/- through credit card. with refe ID Ref 033020 on dated[protected]

They said within seven days policy will come to me if you are not interested we will return your amount back to credit card.

Still I have not got the policy they said in 7 working days we get policy.

Now i came to know its kind of fraud after checking all other comments. by god grace if i get back my money is really good. we are area all strugle to live. and this kind of insurance complanies are cheating people.

Please check and save hard working people.

Dear Team



I recently had a claim on my car wherein I had to pay extra amount from my pocket as agent (Mr Praveen) refused to compensate full loss.He came into argument state that whatever amount he has cleared is done as a favor wherein I was insisting him to check my ealrier photographs if he has any doubts BUT he does want to listen.His only MOTO was to harrass a customer as what I can feel was that he is supreame authority of clearing the claims and NO one argue with him.if decides not to pass a claim that no one can actually pass the same and there will be a delay in getting the car delivery.IF THIS IS THE WAY OF TREATING THE CUSTOMERS THAN GOD HELP TATA?



With no choice left with me at that time,i agreed and paid the remaining amount.Kindly check and advise as i will have to bring this matter to the higher management of TATA and INSURANCE ACT as well if not satisfied with the explanations given to me.WE DO NOT PAY HIGH INSURANCES TO GET OURSELVES HARRASSED BY THE HANDS OF THE AGENTS



Await your top urgent reply



With Best Regards

Nitin batra

Mobile - [protected]

TATA AIG General Insurance has one of the worst customer care and the most exploiting people who will only sell policies and deduct money and will never send the soft copy or the letter. I am trying to contact the customer care for the past two days and the only message I am getting from the IVR is "Your expected wait time is approximately one minute"...this is such a crap message that I had waited for more than 30 minutes for the last 6 - 7 calls that I made. I've contacted almost all numbers locally in Bangalore and Mumbai customer care but they have not turned up. I decided to post like a new customer opting for new policy and I got 4 -5 calls from different people and I explained them the issue and they all mentioned only one thing that they are part of renewals team and they can't act on this complaint. I have mailed, I have submitted feedback and did whatever I could do but still no reply or response. Please dont opt for TATA-AIG General Insurance and never ever try to call their customer care.

U people have stolen Rs. 170 from my HSBC A/c.

This is to hereby inform you that myself Akhilesh Mishra,Tata AIG has hijack my HSBC A/c on 08th of Oct 2010 Friday, and stolen my rupees without any information to me TATA AIG

I don't want this policy please return my 170/- to my account

Other wise

i am going to take this case very seriouslyyy and i am going to open this fake TATA AIG company on the newspaper and going to POLICE FIR CASE FOR THIS.....

The health insurance policy WE[protected] has been taken in the name of my mother Savitha. I requested for the soft copy of policy document on the same day also on 8th and 11th of August 2011. I did not get both hard copy and soft copy of the document till 15th of August 2011. As per my conversation dated 11-Aug-2011 (12:06 PM) with TATA AIG customer care executive Manish I will receive soft copy of the policy document with in 24 Hours. But I did not get the soft copy till now. He gave the same request number 18221 which is given by another customer care executive Mr Ronath on 8th Aug 2011. Also I gave the request for both soft copy and hard copy of the policy document today
which is 15th Aug 2011. The request number given by customer care executive Mr Rafik is 21680.
Today again on 16th Aug 2011 I spoke to customer care executive Priya (16-Aug-2011 1:00PM) she gave me the request number 28193. Please let me know the reason for not getting soft copy or hard copy of the policy document.

Dear Sirs, 29.07.2011
POLICY NO.: [protected](TATA AIG INSURANCE)
CAR NO. :WB02W1867(HYUNDAI SANTRO XING)

I WAS GIVEN A TRANSACTION ID (NO.009808 LOGGED BY MS.MITHILDA) ON 22.07.2011 BY THE TATA AIG HELPLINE[protected] AFTER TAKING MY CREDIT CARD DETAILS FOR RENEWING THE CAR INSURANCE POLICY( NO. [protected]) BY STATING RS.3187/- AS THE PREMIUM AMOUNT WHICH HAS BEEN DEBITED FOR ONE YEAR EFFECTIVE 28/07/2011(EARLIER POLICY HAD EXPIRED ON 27/07/2011) AND WAS ASSURED THAT THE SOFT COPY OF THE POLICY WILL BE SENT TO MY EMAIL ID WITHIN 48HOURS AND THE HARD COPY WILL REACH MY ADDRESS BIT LATER.
HOWEVER TILL DATE I HAVE NOT RECEIVED ANY POLICY DOCUMENT FROM TATA AIG AND AM UNABLE TO DRIVE MY CAR IN ABSENCE OF A POLICY DOCUMENT EVEN THOUGH AS STATED ABOVE PREMIUM HAS BEEN DEBITED AND RENEWAL DONE.
I STATED MY PREDICAMENT TO TATA AIG YESTERDAY (CALL TAKEN BY MS.S SHARMA) AND REQUESTED FOR THE POLICY DOCUMENT BUT WAS INSTEAD GIVEN A COMPLAINT NO.5026436.
REQUEST FOR SENDING THE POLICY DOCUMENT TO ENABLE ME TO DRIVE MY CAR AND ALSO TO SEND ONE COPY TO MY COMPANY HINDUSTAN PETROLEUM WITH WHOM THE VEHICLE IS HYPOTHECATED.
REGARDS,

VERY TRULY YOURS,

JOY ROYCHOWDHURY
AG50,SECTOR2,
SALT LAKE CITY,
KOLKATA-700 091.
PH.0 [protected].
EMAIL:[protected]@hpcl.co.in

Sir,Madam

I took insurance for my motorcycle TN49H1904 through TATA AIG General Insurance Co Ltd and some other insurance company which covered a unique insurance cover from Road Safety Club India, Chennai through my home town Thanjavur Shri Ram Chits office. No claim certificate applied through courier letter on 03 jun 11 from Thanjavur the same not forward during the period upto 28 Jun 11 inspite of several calls directly made with TATA AIG General Co Ltd, 1 Commander -in-Chief-Road Egmore, Chennai Office but not forwarded the same. After completion of my leave continiously try to speak with the concerned staff they always gave a ready reply tommorw we will forward and asking the e-mail id also but passes one month the same not yet received by post or in my e-mail ID. Being Army person and the exigency of service not able to continiously try to contact them for the same. Then I had forward e-mail through available aig web site officials r [protected]@tataaig.com and girikishore.[protected]@tataaig.com they also no replied. May I request you to forward the requisite certificate directly to Road Safety Club India Ltd No 1 Floor Sambandham Street, CN Chetty Road, T Nagar- Chennai -600017 under intimation to my mail ID [protected]@gmail.com and my mail address :-
Thamil Vanan K
10/4 Narang Vihar
Cantt, Kanpur (U.P)-208004
Mob No [protected]

Thanking You in anticipation


Yours Sincerely,


(Thamil Vanan K)
26 Jul 11