Tata AIG Insurance Complaints & Reviews

I have a car insurance.ones it damaged I put up in a private garrage where cashless facilities not available.i put up the car nd after 3 days the servever done servey nd then work start then after some days he give me car I have submitted blank cheque for NEFT but it takes 17 days nd they committed for 7 days.wrost service experience mno [protected]

sir, i had applied for renewal of my car no. DL-9C J4222 insurance policy for which your representative collected a cheque vide no 021136 of OBC bank on 26 May 2015. then the cheque also has been produced to bank for withdrawal and amount Rs 3070/ has also been withdrawn. but renewal policy has not been sent to me till date neither in my e.mail nor a hard copy. pl do send immediately.

Hi, i took the claim of my ThunderBird Bike CH01 AX 4789 In Gurgaon Manzil service centre in the month of Feb 2015. but i haven't received any refund yet . called trice and inquired about the same but no communication from Tata Aig Pathetic Experience Please do the the needful. Thanks KAVI CHAWLA +91 [protected] kavi.[protected]@gmail.com

Dear Sir/Madam, My name is Sachin My Tata AIG Policy no is WE[protected]. My Claim is pending from 14 months Previous time Tata AIG reject my claim that My address is not ok or traceable without any investigation but when I submit the the proof that, than after investigation it was ok . Now TATA AIG claim rejection excuse are below. 1. Vendor from where implants were purchased was not traceable and the vendor shop was closed since more than year at the alleged address. 2 Our representative tried to visit shop 3 to 4 times but vendor shop was never found open But in real when I call to vendor ( Vendor mob no is on bill) he told me that TATA AIG investigator never call to him and never visit the shop. TATA AIG raised many query. Than I replied every query. TATA AIG is mentally harassing me very much. I am requesting you to please provide me my claim amount with interest and mentally harassment compensation. Thanks Sachin

We did a renewal of Travel Insurance for my mother on 11-May-2015. We paid the money for the renewal but we did not receive any renewal notice/documents till date. Details are listed below. Renewal receipt No.: 016859 Insured person name: Bandaru Tirumala. Date of payment: 11-May-2015 Ringed the customer support but they are not acting on my complaint. They are simply saying that the systems are not working and they are saying this every time I called them. Its so frustrating. I request the consumer complaints to look into it and ask the Tata Aig to act on sending my renewal notice. Thanks

Policy : [protected] 01 My car was under water at the basement parking due to heavy rain. It’s a natural calamity. You surveyor inspected this and directed service people to clean the vehicle. He called me back saying insurance will pay only 50% of liability. Suddenly I gets letter today from him saying insurance doesn’t cover this. This is real . All normal policies covers natural calamities. There were almost 20-30 cars were under water and all of these are paying for that. Is TATA AIG is entirely different.

I have not received payment acknowledgment yet and also I requested several times that I need acknowledgment but after email, so many calls there has been no updates. They never reply to my emails. I kept on calling again and again. I paid money and its been 10 + days of payment - these guys don't respond properly. I want action to be taken against Tata AIG and the sufferings which I had. They have to Compensate. Today finally they raised a complaint - Request ID[protected]Representative Name - Doris)

Policy No: SHC[protected] - Claim No. 773472 Insured Name: Shyla B Kutty Sir, My wife Shyla B Kuttty was hospitalization for the period from 6.11.2014 to 11.11.2014 at Indira Gandhi Co-Operative hospital, Kochi and Refferred to PVS Memorial Hospital, Kochi for a Major operation for Hernia, and removal Fibroid etc., She was in PVS Memorial Hospital from the period from 11.11.2014 to 17.11.2014 The documents, all submitted along with claim forms. But the hospital have cleared for 3 days payment only out of 11 days . Kindly register the claim and do the needful. I have spent for Rs.217000/= for this operation and hence request to speed up to settle the claim by the Insurance Company. Thanks & Regards, S B Kutty For Shyla B Kutty

I have lodged my theft car claim No.[protected]A Dated 22.09.2014, Policy No. : [protected] regularly chased my claim but TATA AIG is not responding, all the documents as submitted To. Mr. Vikash This is very bad attitude of TATA AIG, they are getting the premium & gaining the profit but when a customers claims they are not entertain it seriously, requested to claim officers please updates the claim status Thanks & Best Regards Shakil Ahmed [protected]

This is to bring your notice that Tata AIA agent / advisor are submitting file for bonus without concern of original policy holder. I had purchase policy from mumbai office and some agent of Tata Aia delhi office by name arjun khatri agent code U145830. Mobile no [protected].when i had word with him on this subject he was very loud and said that is my money you cannot do anything. Anyone responsible person from tata Aia will explain about this fraud / cheating.

i have took new car insurance car policy and made the payment online. but till now i have not received its policy details. i have many times contacted the customer care centre. but till now no response is observed from the company's side. i have communicated with them by mail. My Transaction details are as follows: Transaction ID: BHCC [protected] Payment Amount: Rs.5886 WIP no. PN[protected] Customer Care Complaint No. 3596942 please kindly look upon the matter as soon as possible and try to handover the policy details as early as possible

My Health policy Number - WFEB[protected] & WFEB[protected]. I called up Call center and asked about the auto renewal procedure which they confirmed that it will be done through my credit card but same was not done. I was hospitalized on 13th feb and then i saw that medical insurance was not renewed. They started calling for renewal only when i enquired about the same. now I have a medical claim and no one is ready to answer on this issue. Amitabh Srivastava ([protected])

My Case of claim was filed on last week of January 2015 and no response has been given so far and still i have not received any amount inspite of so many follow up calls from my side they didnt responded. Initialy i was promised so many things but not even a single representative called me once after my case was filed. Although there is a check list given in the format but later on i was being asked for many new documents. Over all extremely bad experience i will not recommend TATA AIG to anybody. Iam planning to file my case in consumer forum and CM helpline. My contact details are: [protected] claim Id is 9424.

I have Tata AIG Car Insurance "0% Depreciation Policy" Cover Note # 12599988 and Insurance Claim #[protected]. On 21st.February.2015, I have given my Car DL 7C 2417 for accidental repair to "NIMBUS Hyundai" @ Madan Mohan Malviya Marg, Sahibabad Industrial Area Site 4. Car's both "Front and Rear Bumpers" were damaged in the accident. After assessment on 24th.February.2015 (after 3 days), TATA AIG surveyor (Mr. Ravi Pant, Contact No# [protected]) has rejected "Back Side Bumper claim". However, the damage is significant (Color of the bumper damaged and there are some major scratches). And at the time of claim the brand name like TATA AIG are making excuses. Need your support to pass the claim of repair by Tata AIG. Customer Care Complaint # 3582990

Dear Sir/Madam, My name is Rakesh Ghadi, I and my family members have TATA-AIG health insurance mediclaim policies which are as below. 1. Member ID:MPN[protected] Name: RAKESH JAYWANT GHADI Policy No: [protected] From: 28/06/2013 To 27/06/2014 2. Member Id : MPN[protected] Name: REKHA GHADI Policy No: [protected] From: 28/06/2013 To 27/06/2014 I am very disappointed with the fact that we do not get support from Tata-AIG, when we need it. In spite of such towering claims by the insurance provider before the policy, we are not even taken care; instead I should say we are harassed when we need the benefit of Policy. We would like to give you brief about the incident; My mother was admitted to the Hospital named WOCKHARDT on 14th of Jan 2015, due to some weakness and stomach pain. When we came to know that, she needs to hospitalized for a week or more than that. We immediately intimate hospital to inform my insurance company about the incident, so we can get some help from them (TATA-AIG). Hospital people took immediate action on it and they had submitted all documents on 14th of Jan 2015 (1st Time) which was required on behalf o[censored]s. Now, after two days we got the news that our claim was rejected due to non submission of Doctors consultation paper and other papers. We contacted Customer care and we got the same reply from them. We also asked Customer care about all documents required for my Mediclaim approval. We again rush to the doctors team and told them to resend all the document required and they did it on 16th Jan 2015.(2nd Time) Same day I called up to Tata-AIG customer care, they acknowledged that documents received from them and told me wait for further remarks. Next day on 17th Jan we again got the news that my claim was rejected for the same reason as told earlier. I immediately called up to your customer care and they said they need paper which is consulted to your doctors and other some report which is related to liver disease. When I have earlier called them, they have not told that they need any more documents. And when I had sent the required documents as per their instructions, they again told me that some more documents needed. I was very upset, that I haven’t got any proper response from TATA-AIG. I again requested doctors team that please resend all document which is in the file up till now on 17th of Jan 2015 (3rd Time) This time I forwarded all document to customer care executive to get his confirmation and I got the same. He said we received your document please wait for one hour. After an hour I got the same reply again and was helpless!! Above whole incident happened, when my mother was in serious condition. Finally after all this delay and follow-up, got the reply from TATA-AIG that I need to again submit all medical documents to branch which is in Lower Parel-Mumbai for reimbursement. I went to your branch at Lower Parel-Mumbai, where they told us “now you do proper filing and courier to our Hyderabad team who will respond to you…..!!”. You can notice that instruction was never proper, one and the other (customer care executives/concerned persons) kept telling different instructions and solution and making me to run from one point to another. God’s know knows what will happen if I will send my documents to Hyderabad they will also suggest me to send this to Dubai and then from Dubai, will suggest me to send this into the space ….!! Please remember we are asking for our money, which we have given you for our family security, not for playing with us. We got so much promises to take care and proper safety from you at the time of policy payment. But at the time of need, the ground fact is we are forced to suffer and the response is pathetic. I request you to take immediate action on it or else I will take this matter to consumer forum..!!! Regards, RAKESH GHADI Mobile : +91 – [protected]

This is a written reminder after my verbal communication with your executive on the toll free no. She promised to send the policy through e-mail and through courier. Till date I have not received either. It was sent earlier which went back due to house being locked. The person confirmed the address and said he will send it again. It is surprising that a company of your repute sends a letter of Endorsement of my address!!!(It hasn' t changed) and has not bothered to send my policy. When it comes to collect cheque, I get lot of calls, but there was no call by the courier before coming to my house. You cannot expect somebody to be present all the time at home!!! This is NOT the first time. Last year I received my policy papers after nearly 8 months.

My wife Sunita Bansal purchased a new Verna CRD SX 1.6 BSIV SLEEK SILVER car bearing chasis number 162877, Engine number 346445 bearing registration number HR03R 3950, date of purchase 16/06/2014, from M/s Ultimate Automoblie Private Limited, Plot No. 154-155, Industrial Area, Phase 1, Chandigarh. At the time of purchase of the car the company officials insisted us to go for car insurance from TATA AIG as we were not interested in this company insurance but they insisted us to go for TATA AIG bumper to bumper insurance policy and they told us at that time that we will have to not even a single penny in case of any accident, as the insurance policy is bumper to bumper. I feel that the company/Agency owner might be an agent of the TATA AIG also. That insurance of our Verna car was done by the company officials in the agency premises and cover note number 12852888 of TATA AIG was given to us and we were assured by these people that the insurance claim is cashless and you will have to pay nothing. In the first week of October, the car met with a minor accident, in which the side mirror was broken, bumper of the car was also slightly damaged, even the left tyre of the vehicle was also got damaged along with minor more damages to the car. When we went to the Ultimate Automobiles Private Limited they told us that the repair of the car will be done and there is nothing to worry. But after two days I received a call from some surveyor of the company, who asked me un-necessary questions which frustrated me. And he told me that he will not pass the claim of the right side mirror, tyre, other damages. Later on the company officials told us on telephone that the surveyor has passed the claim of front bumper only, against which I had to pay them 2000/- rupees in cash inspite of bumper to bumper insurance. Sir, this is totally injustice on the part of insurance company M/s TATA AIG and the car dealer M/s Ultimate Automobile private limited. At the time of purchase of the car M/s Ultimate Automobiles Private Limited has made false promises regarding their service and claim from the insurance company but did nothing in our favour. you are requested to look into the matter and do justice with us. Thanking you Yours Faithfully Jagdish Bansal R/o H.No. 555-A, Sector 2 Panchkula.

My wife Sunita Bansal Purchased A VERNA CRD SX 1.6 BSIV Sleek Silver Car From M/s Ultimate Automobiles PVT LTD, Chandigarh on dt 16/06/2014.We got TATA AIG Insurance vide cover note Number 12852886.The insurance policy was Bumper to Bumper.In the first week of oct.the side mirror of my Our car was broken in a minor accident and front bumper was also damaged.There were also minor damages to the car but when we sent our car for repair in the same Company M/s Ultimate Motors Pvt Ltd, We received a call from the surveyor, who told us that he can only pass the claim of Front bumper only and refused the rest claim.The claim of bumper was given, and Rs.2000/-was charged, inspite of the policy was bumper to bumper.At the time of giving policy, we were told that we have not to pay even a single penny in case of any accident.Now we demand the refunf of Rs.2000/-and the rest of repair of the car.Otherwise we have to proceed the court of Law. JAGDISH BANSAL, # 555A, SECTOR 2 PUNCHKULA (HYR) email: evergreen.[protected]@gmail.com

Sir, My wife is having Maruthi Omini and insured with TATA AIG, Hyderbad Branch. We have renewed the policy in September 24th 2014. Our Policy No: is[protected]. We have paid Rs 6725by way of Cheque, the cheque is also cleared, but the policy copy has not yet ready. While we approach the Branch they told that some software problem is there and next day somebody told there are plenty of holidays in MUMBAI so that the policy is delayed. This seems that TATA AIG is having interest in collecting money not giving proper service. The same is occured for my I-10 car policy also. C.Ramesh [protected]

I have had a Tata AIG Travel Insurance from my company when I had travelled in March 2014. I met with an accident during the travel and got a bill of around 1 Lakh rupees. I couldnt pay that amount so I shared the insurance policy to the hospital so they can arrange a direct payment from insurance. But Tata AIG did not pay this for around 3 months and I started getting reminders and warnings from the hospital to clear the bill. I requested Tata AIG to settle the amount for which the conclusion was to pay the amount by myself and then claim it that too by deducting 6000 rupees from the claim amount!!! Well, if I am in a position to pay such a huge bill, why the hell did I wait for 4 months and requested Tata AIG ?!!! Just to get some extra fine i believe!!! The service is very pathetic. They take almost 10 days to reply to your query. Really frustrating. Please dont opt for any service from this insurance. Else they will test your patience.