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Updated: Aug 4, 2025
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V
vimal lad
from Pune, Maharashtra
Jun 1, 2011
Feb 20, 2023
This thread was updated on Feb 20, 2023
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Resolved

Getting Call after DND

Address: Mumbai Suburban, Maharashtra

Hello Sir,

I am having the Medical Policy with TATA AIG. Now they are calling me for the new policy they introduced. I already told that i am not interested. though they are calling me every alternet day.


Please suggest me what to do,


Thanks

-Vimal Lad
Kandivali ( East)...
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Kasinath3449
from Ernakulam, Kerala
May 27, 2011
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Resolved

Address: Chennai, Tamil Nadu

URGENT

KIND ATTENTION OF Atri Chakraborty ( National Head-Operations}

RSBTM[protected] in the name of S. Kasinathan

MY SBI CARD [protected]



It is almost a week since I heard from you . Act fast and not lethargic. My premium is debited from my SBI card everymonth on 12th Inspite of repeated requests and mails IF YOU DEBIT THE CARD THIS MONTH YOU WILL BE DOING SO AT YOUR OWN RISK ONLY AND IF YOU CONTINUE TO DO THAT I WILL BE FORCED TO TAKE LEGAL ACTION AGAINST YOUR COMPANY FOR WILFULL DISOBEYANCE ON YOUR PART
.Stop debiting and give send me a mail immediately that you have done so. I have been sending mails to you for the past one month and your Company is so slow in giving a reply.

I repeat my card should not be debited for further premiums. I have sent mails earlier on 19th April and 29th April 2011. I got replies after a gap of more than 3 days which is unusual and against the Customer relation Norms
Aug 13, 2020
Complaint marked as Resolved 
View replies
Hello everyone,

I'm Madhu from Bangalore, last friday just i booked train ticket through my credit card. For that they activated an TATA AIG policy without taking my permission. and also they deducted from my citi bank credit card for 3 month's policy amount even without any instructions from my side.

Could you pls help anyone for this issue.

Thanks,
Madhu.
Contact no : [protected]
Reply
I am having one policy of TATA AIG, and now i want to cancel that policy. Policy number is IGP[protected]
Reply
Dear Sir,

Can u revert back for any mails????
Please do the needful for cancellation of the policy and refund the amount urgently.
This mail is also sent to customer forum.


Have a Nice Day,Ahead.
Thanks and Regards,

Mr.Deore

--- On Thu, 28/1/10, ashok deore <[protected]@yahoo.co.in> wrote:


From: ashok deore <[protected]@yahoo.co.in>
Subject: Fw: Policy cancelation
To: "Tata Aig" <[protected]@tata-aig.com>
Date: Thursday, 28 January, 2010, 8:17 PM


Dear Sir,
I have still not received any communication from your side.
This is very bad impression on any customer.
Kindly reply with top priority.
Have a Nice Day,Ahead.
Thanks and Regards,

Ashok Deore
--- On Mon, 18/1/10, ashok deore <[protected]@yahoo.co.in> wrote:


From: ashok deore <[protected]@yahoo.co.in>
Subject: Fw: Policy cancelation
To: [protected]@tata-aig.com
Date: Monday, 18 January, 2010, 11:24 AM


Dear Sir,
I have still not received any communication from your side.
This is very bad impression on any customer.
Kindly reply with top priority.

Have a Nice Day,Ahead.
Thanks and Regards,



Ashok D. Deore


--- On Thu, 7/1/10, ashok deore <[protected]@yahoo.co.in> wrote:


From: ashok deore <[protected]@yahoo.co.in>
Subject: Policy cancelation
To: [protected]@tata-aig.com
Date: Thursday, 7 January, 2010, 8:17 PM


Dear Sir,
I have received today a policy no. ITMR[protected] dated 04/01/2010.
But I regret to inform you that I wish to cancel this policy. I required a policy which will cover illness, hospitalisation and medical check up.
Therefore please terminate this policy and refund the premium at the earliest.

Have a Nice Day,Ahead.
Thanks and Regards,


Ashok D. Deore
Reply
Hi,

Customer service is not satisfactory.

Regards,
Sujeet
[protected]
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    A
    abhishekvishnoiin
    from Agra, Uttar Pradesh
    May 27, 2011
    Resolved
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    Resolved

    False Statement from Insurance Company and not giving me Claim

    Dear Concerned,

    I have put this complain to TATA Aig and waiting for their response. I am copying issue and complain below, which I have written to TATA AIG.



    Dear Concerned,

    It seems that I have made a blunder mistake after purchasing a Motor Policy from your company. Your service is one of worst service, I have received from any kind of service provider. I have a car Policy[protected]...
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    A
    amina
    from Surat, Gujarat
    May 26, 2011
    Resolved
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    Resolved

    Address: Surat, Gujarat

    sir i complaind hundred times but nobody can answer, so u please call me personally , then i will give u full details. as soon as possible u call me. i m waiting for your humbly reply. ok. thanks.84343
    Aug 13, 2020
    Complaint marked as Resolved 
    View replies
    Dear Ms. Amina,

    We understand that you have certain concerns regarding your policy. However in absence of your policy number we are unable investigate the matter.

    We request you to kindly send us an email on our email id [protected]@tata-aig.com to address your concerns appropriately.

    In case of any further queries/clarifications, please feel free to contact us on our toll-free Help line at[protected]for MTNL & BSNL users). For reaching us through other Telecom service providers, please call at[protected], (only local call charges will apply)

    Regards,
    Customercare Team
    Tata AIG Life
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      B
      BCP Singh
      May 23, 2011
      Resolved
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      Resolved

      Address: Delhi

      Hello

      My car's insurance is due to lapse in June 2011. In the past one month, I have received 8-10 calls from Tata AIG Insurance saying they will renew my insurance. The number is from New Delhi landline number ([protected])

      (1) My mobile number is registered in DNC and still I am getting at least one call in two days.

      (2) In spite of declining them, they are sending me mails and making calls.

      (3) I am being disturbed on office days, though clearly requesting them not to make any calls to me as I am not interested to buy any insurance plan from them.

      (4) I complained the same thing to callers but no body takes care. Teh telecaller not even say they will not call again nor apologise for making unwanted calls.

      PLEASE TAKE ACTION, AS THESE TATA_AIG are literally harassing me.

      Thanks
      Brijesh Singh
      brijesh.cp.[protected]@gmail.com
      Aug 13, 2020
      Complaint marked as Resolved 
      View replies

      TATA AIG — UNWANTED PHONE CALL

      Harassing phone calls
      TATA AIG people keep harassing you on the phone to take more policies. Which makes one ban taking any policies from TATA AIG in the future no mater how good it MAYBE!!. I suggest Don't ever buy a policy from them as you will be harassed by their phone calls every time.PHONE NUMBER ARE[protected],66455000,120,4764600,
      THEY SHOUTING AT MY RESSIDENCE NUMBER HELLO WHY YOU ARE NOT TAKING OUR POLICY BEN-CHOD , BHOSDIKE PHONE LE KE RAKHA HAI AUR HAMARI POLCIY LE NI HI HOGI,
      WHAT IS THIS ? I DONT UNDERSTAND.WHERE WE GO FOR THIS
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        R
        RAMESH H.PAWAR
        from Visakhapatnam, Andhra Pradesh
        May 9, 2011
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        Address: Belgaum, Karnataka

        I Ramesh H.Pawar having Maha Life Gold policy bearing No.C23351863 dtd.9-9-2010 which was received on[protected] for which have paid the premium of Rs.5000/- where as the receipt is only Rs.4954/- and also in the Policy records so many wrong information was filled by Broker i.e. INDIA INFOLINE INSURANCE BROKERS LTD. BELGAUM. Hence had applied for cancellation of Policy within 15 days from the date of receipt of policy i.e. on[protected] and petition send to the company Customer Service Centre at Malad(e) Mumbai with a copy to Broker. Further again I have given One peititon to Broker on [protected] and finally I have submitted One more peitition to Company Customer Service Centre at Malad(e) Mumbai on[protected] with a copy to Bangalore Customer Service centre and Insurance Ombudsman Hyderabad. But till today nobody responded to my petition. Therefore, the Broker has cheated me and hence take action against him and arrange to cancell my policy contract which was applied within 15days from the date of receipt. Thanking you. - RAMESH H.PAWAR.
        Aug 13, 2020
        Complaint marked as Resolved 
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          J
          jaswinder singh123456
          from Jorhat, Assam
          May 6, 2011
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          Address: East Singhbhum, Jharkhand

          sir ,
          i took pol noc[protected] and pol no-c[protected] from tata aig agent. iused to pay the i used to pay primum on time but the agent has not paid it on time. when ever i came to jamshedpur i asked the office about the policies but now office people are not giving information and are saying that i will not get a single rupee for my policies, what to do now?
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            D
            dushyantraj
            from Pune, Maharashtra
            May 2, 2011
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            Address: Chandigarh, Chandigarh

            DEAR SIR ,

            POLICY NO. -- C[protected]
            PREMIUM - RS.52721/= YLY , TERM 15 YRS , SA = RS. 593000.00

            [ POLICY SERVING BR = TATA AIG , 2ND FLOOR , SCO 41-42 , SEC-8C , MADHYA MARG , CHANDIGARH - 160017 ]

            PREMIUM WAS CALCULATED AND TAKEN , COSIDERING THE FOLLOWING BENEFITS , BUT WHEN POLICY RECEIVED , NO BENEFITS WAS SHOWN IN THE POLICY .

            BENEFITS PROMISED -- 9 CRITICAL ILLNESS & DOUBLE ACCIDENT BENEFITS .

            THIS TYPE OF CHEATING MUST BE STOOPED , IHOLD TATA AIG RESPONSIBLE FOR THIS CHEATING .

            MUST BE BOOKED UNDER SEC 420 OF IPC .
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              R
              rashidenergy1
              from Delhi, Delhi
              Apr 28, 2011
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              Address: East Delhi, Delhi

              Hi,
              My name is Rashid and I purchase car policy from TATA AIG over telephonic on 31/12/2010 and my previous policy end date was 13/01/2011 my policy no.[protected] and I gave him cheque dated 06/01/2011 cheque no. 758320 after that I received policy cancelation letter from TATA AIG on 19/02/2011, my policy canceled due to cheque could not be honor and cheque return by bank citing the reason post dated cheque. After received letter I visited in New Friends colony, Delhi branch I saw this letter to Miss Sareeka help desk executive and she told me she will find fault and tell that TATA AIG agent did mistake so she told me we will send your cheque again to your bank and your policy will be re-instead. On April 6th cheque cleared from my bank but TATA AIG did not activated my policy whenever I talk to customer care they always said I logged your complaint and your policy will be activate but till now there is no result I not used my car because I don’t have car insurance I received hard copy of policy but they are waste. Please do needful otherwise I will file case in consumer court

              Regards,
              Rashid
              Mobile no. [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                A
                Ancy Thomas purackal
                from Shoranur, Kerala
                Apr 8, 2011
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                Address: Ernakulam, Kerala

                without consent debited money from credit card.I ma not interested for reimbursement policy.Tata AIG is not reimbursing hospital bills for no reasons rejecting the claim , i read.
                need only interested for cashless policy.
                View replies
                Dear Sir,



                We understand that you have certain concerns regarding your policy. However in absence of your policy number we are unable investigate the matter.



                We request you to kindly send us an email on our email id [protected]@tata-aig.com or please feel free to contact our toll-free 24-Hour Help line at[protected]for MTNL & BSNL users) and and[protected]local charges apply) to address your concerns appropriately.



                Regards,

                Customercare Team

                Tata AIG Life
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                  S
                  suyash21
                  from Bengaluru, Karnataka
                  Apr 6, 2011
                  Resolved
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                  Address: Bangalore, Karnataka

                  Hi Consumer Forum,

                  This regard to TATA AIG life insurance policy, I have got a call from Customer care from Mumbai regarding some policy. They know all the details about my credit card and started explaining about the policy. I verbally spoken them i want document then only i can accept your policy i agreed on that and promised me that i will get my details with in 7 day and after that a can reject it also. After 4 month of time i have not received any policy related document from TATA AIG and the deducted amount of 6000 from my credit card. I am trying to reach them by customer care toll free number, after a long time somehow i got my policy number is "OOHCP[protected]******.But still the document have not provided to me.

                  I have already registered a complaint in ministry of finance of India Gov and looking forward to get some information through right to information act for both BANK and TATA AIG.

                  Hopping TATA AIG and Bank will take it so seriously and will give back my money to me and requesting them to please stop it so in future no one can loss his temperament on them.
                  Regards,
                  Suyash
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    manojpv80
                    from Bengaluru, Karnataka
                    Apr 6, 2011
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                    Address: Mumbai City, Maharashtra

                    I WANTED TO RENEW MY CAR`S INSURANCE POLICY WITH TATA AIG GENERAL INSURANCE COMPANY LTD.MY PREVIOUS INSURANCE IS ALSO INSURED WITH THE ABOVE COMPANY.
                    I GOT A CALL FROM MUMBAI FOR THE RENEWAL ,AS I HAD REQUESTED FOR THE SAME,
                    MY POLICY PREMIUM OF RS4956/- WAS PAID THROUGH MY CREDIT CARD ONLINE THROUGH PHONE.ON 28/03/2011
                    MY POLICY WAS TO EXPIRE ON 1/04/2011.
                    I HAVE MADE THE PAYMENT ON 28/03/2011
                    I WAS TOLD I WILL BE GETTING:
                    1)ACKNOWLEDGEMENT FOR PAYMENT MADE
                    2)ACKNOWLEDGEMENT FOR POLICY RENEWAL
                    WITH IN 2DAYS i.e.(30/03/2011).
                    NOTE:IS IT NOT THE COMPANY`S RESPONSIBILITY TO PROVIDE ME THE ACKNOWLEDGEMENT
                    AND THE POLICY WITH IN THE STIPULATED PERIOD.?.
                    YESTERDAY 05/03/2011
                    I WANTED TO RAISE THE ISSUE AND CALLED THE CUSTOMER HELPLINE.
                    I WAS SHOCKED TO HEAR FROM THE HELP LINE THAT THERE IS NO UPDATE OF THE
                    PAYMENT MADE,SO HE HAS NO IDEA WHETHER THE POLICY IS RENEWED /NOT?
                    WORSER HE REQUESTS ME TO WAIT FOR ANOTHER 48 HOURS ONLY TO KNOW
                    WHETHER THE POLICY IS RENEWED /NOT?
                    THE LACK OF RESPONSIBILITY,NEGLIGENCE,NOT HOLDING ITS PROMISES HAS AFFECTED ME A LOT AS I WAS NOT SUPPOSED TO DRIVE MY CAR LEGALLY WITH OUT HOLDING A VALID INSURANCE.I WAS DISTURBED A LOT AFTER HEARING FROM THEM THAT THERE WAS NO UPDATE OF THE PAYMENT MADE .
                    PLEASE TAKE NECESSARY LEGAL ACTION FOR NOT PROVIDING ME THE INSURANCE POLICY ON TIME
                    MY INSURANCE POLICY #:[protected]
                    CLIENT ID: 3374731
                    NAME: MANOJ.P.V.
                    View replies
                    I TOTALLY DISAGREE WITH THE IRRESPONSIBLE NATURE OF THE COMPANY TOWARDS THERE CUSTOMERS
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                      D
                      deepika 23
                      from Bathinda, Punjab
                      Mar 28, 2011
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                      Address: SAS Nagar, Punjab

                      dear sir/ mam ,
                      in jan 2011 i took general insurance policy from tata aig online through telephonic conversation and transactions from credit card .i was being told by their staff that i will be recieving policy between 7 working days , i waited for 15 days but no policy came , inspite of many calls to tata aig customer care service always i was being given lies like we have despatched policy in jan ,than excuses like seven working days you will recieve policy .my three installment s have been deducted from my bank to tata aig even till now i havnt recieved any policy papers n m not even aware about wt the policy details .i have the sataement of transactions being done to tata aig.,even when i told their customer care to cancel my policy and refund my monay they again started making excuses.

                      please help me i need that a strict action should be taken against them and my money to be refund and
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      View replies
                      YES, TATA AIG COMPANY IS NOT TAKING ANY MATTER SEROIUSLY AND NOT TAKING PROPER CARE OF VALUED CUSTOMERS WHO HAVE PUT THEIR TRUST AND FAITH IN THIS COMPANY
                      IN FACT THE REAL EXPERINCE IS EXACTLY OPPOSITE COMPARE TO TATA GROUP AND AIG GROUP
                      CONSUMER FORUM MUST TAKE VERY STRICK ACTION AND SET AN EXAMPLE SO THAT SUCH CHEATING CASE SHOULD NOT HAPPEN
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                        S
                        sonal_agarwal
                        Mar 16, 2011
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                        Resolved

                        Harrasment by Tata Aig

                        Address: South Delhi, Delhi

                        Hi
                        I have done my travel insurance from Tata Aig for my malaysia travel but during the flight I lost my bag and after that I filed a claim of bag loss from Tata Aig then tata aig alloted me One staff Mr Nitin Gajre as a claim officer but I have'nt received any information from him.I mark so many request to customer care for call to me from Mr Nitin Gajre but no response for a month now I am fed up to chase with tata aig
                        They...
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                        R
                        rjgopal1
                        from Ernakulam, Kerala
                        Mar 10, 2011
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                        Address: Mysore, Karnataka

                        I doubt Ratan Tata's credentials now. For 2 and half years now, they are constantly refusing to accept my premiums because I missed one in the beginning. Their unwillingness and unreasonableness is unbelievable to say the least. They insist on paying all five premiums together which is impossible now and was so earlier. I could have somehow paid 2 at a time earlier and now I am ready to pay all five in a space of 20 days but the MILF are stubborn and unmoving. The worst thing is, the redemption is at 30% of my total payments.

                        Please stay away from Ratan Tata and his products. Have had similar complaints with his Tata Indicom and Internet connections earlier.
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                          V
                          vikas patil
                          from Mumbai, Maharashtra
                          Mar 1, 2011
                          Resolved
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                          Resolved

                          Address: Nashik, Maharashtra

                          Respected Sir,
                          I have taken car policy from tata aig office situated near kalika mandir from Mr Ganesh and he has given me a cover note (No[protected] on 12/2/11.
                          Now i met with an accident and informed to concern dept.now the car is ready and now tata aig office people saying that my details is not yrt been uploaded.It doesnt take so much of time to upload a details in heir system.
                          Now showroom of seva ambad are not releasing the car becoz they have not received a liability letter from tata aig.
                          People of tata aig is giving bad words fm pune ie Mr Amol-[protected]/Mr.Ranjeet-[protected] as i am contacting them .
                          Sir please look into the matter and give a positive reply.
                          thankin You,
                          Yours faithfully,
                          MR.FULCHAND C PATIL
                          PRESIDENT-INDIAN EX SERVICEMAN LEAGUE(NASIK DISTRICT
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            C
                            chirantan1
                            from Delhi, Delhi
                            Feb 26, 2011
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                            Address: South Delhi, Delhi

                            I got a call from customer executive Divya from Tata AIG, she offered me for renewal of my car's insurance policy from TATA AIG, as per the conversion i have renewed my car's through Tata AIG executive Mr. Kailash. I have provided the Policy renewal cheque to the executive and the required documents on[protected] and was ensured that my policy will get renewed and will be dispatched to me prior to my expiry of my existing policy. Till this date[protected]. I havent received my policy and my existing policy also got expired. Due to non existence of the Renewed policy i am not able use my vehicle as can be challaned by Traffic Police personnel. and not even have the information through the executives or the company what tentative date it would e dispatched. The more pain that the numbers provided by the executives are not even reachable or non answered. I hope to get an action against the concerned persons.
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                              N
                              NSateesh
                              from Hyderabad, Telangana
                              Feb 18, 2011
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              Hi,

                              I have renewed my I10 car insurence with TATA AIG in Aug 2010, still I have not get any master copy of that policy and I am now running on Feb 2011.

                              There is no customer support and when I am trying to call toll free no. which is posted on site, it is saying not working. This is really ridiculous.

                              I FEEL VERY BAD FOR CHOOSEN THIS KIND OF WORST INSURENCE PROVIDER.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                B
                                bhumeshg
                                from Bengaluru, Karnataka
                                Feb 17, 2011
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                                Address: Bangalore, Karnataka

                                I have TATA AIG car policy#[protected], I am cursing myself that why I have moved from Bajaj Allianz to TATA AIG. At the time of contract their marketing guys promised a lot about hassle free claim, green channel etc but reality face have seen when claim first time again claim#[protected].

                                There are two damages in an accident but they are ready to approve only one. It has been more than two week of accident, scratches has rusted out. Based on that they themselves have deiced not to approve the claim, the surveyor attitude is worst. Company will obviously fever him for saving the money and making the fool to customers.

                                I would strongly suggest to all my friends, not to go for TATA AIG car insurance. Previously I had Bajan Allianze policy, I haven’t faced this problem with them.


                                Best Regards,
                                Bhumesh Gupta
                                Cell: [protected]
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                                  maksudmidday
                                  from Mumbai, Maharashtra
                                  Feb 16, 2011
                                  Resolved
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                                  Resolved

                                  Address: Howrah, West Bengal

                                  Dear Sir/ Madam,

                                  I am Maksud Middya, I take a policy to get education loan from UBI Bank (Chengail branch). My eduction Loan A/C No.[protected]. This Policy is TATA AIG Life Insurance, My Policy No. was U[protected]. After complete My B.Tech, I got a Job and I paying My Education Loan. So I Applied for Surrender my Policy and. To decrease my Loan amount. But This policy agent fraud with me. This policy surrenders and without my permission it converts into two policy (U[protected], C[protected] with help of my duplicate signature. Branch Manger (Howrah Brunch) avoids me for discussing about this policy. Against also misguide with me for 4 month. This money so needful for me to pay my education loan. Please Please help me.

                                  Regards
                                  Maksud Midday
                                  [protected],[protected]
                                  +1 photos
                                  Dec 8, 2016
                                  Complaint marked as Resolved 
                                  Issue resolved
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                                  Dear Team,

                                  I got my money (Given money only and no benefits and interest) after long fight and help of your support.


                                  Thank You...
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