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Tata AIG Insurance Complaints & Reviews

2.2
Updated: Dec 4, 2025
Complaints 563
Resolved
231
Unresolved
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Tata AIG Insurance reviews & complaints page 20

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G
Gajendra P H
Jun 7, 2011
Resolved
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Resolved

Address: Bangalore, Karnataka

Hi,

TATA AIG Health Insurance person called me and renewed my health insurance (Policy No:HC[protected]). They said the renewal documents will be sent to my address within 2 weeks time.

But its almost more then 3 months, I didn't received any postal or courier from TATA AIG. I even wrote a complaint message from their website link, but no one responded for that.

It looks like its a fraud company and they just want to make money and they are not doing their service to people. I need my money back and I donot want to continue their Insuarance.

If anyone knows how to get this done then please help me.

Regards,
Gajendra
[protected]
[protected]@gmail.com
Aug 13, 2020
Complaint marked as Resolved 
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    V
    venke5200
    from Vijayawada, Andhra Pradesh
    Jun 7, 2011
    Resolved
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    Resolved

    Address: Guntur, Andhra Pradesh

    i have a policy invested in tata aig life insurence in the dated of 12/04/2011but we dont have not give any bonds for the company the policy no is u[protected].what we do the next process to take the bonds from the company
    Aug 13, 2020
    Complaint marked as Resolved 
    I have a policy in InvestAssure Flexi (110L055V01) under Tata AIG. Now I want to withdraw the policy, so i like to know my withdrawal amount till date. My policy number is U[protected] and CODE is GUO2.
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      R
      rakesh faridabad
      from Bengaluru, Karnataka
      Jun 3, 2011
      Resolved
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      Resolved

      i have paid for my car insurance for linea emotion regd No HR 29 X 6033 for[protected] thru credit card. I was promised that policy will be delivered to me in 7 days but more than 10 days have lapsed and i have yet to get any information. My last policy is expiring on 04 Jun 2011. No intimation has come even on my email address. I thought service of TATA AIG car insurance will match their professed commitment. Please intimayte the progress and forward the policy at the earliest.
      Aug 13, 2020
      Complaint marked as Resolved 

      Car Insurance — Non receipt of Policy

      Registration no. DL9CQS 3226
      Maruti Alto LX.

      With the reference cover note no. 37312036 dated 04/10/08, in this regard, the policy of the said vehicle has not been received till date. You are requested to send the same asap.

      Thank you and kind regards,
      Raman Gulati
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        007vinod
        from Delhi, Delhi
        Jun 1, 2011
        Resolved
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        Resolved

        Address: West Delhi, Delhi

        its tata aig car insurance co. simran sales executive her mobile no. is [protected], i have called up several times for my complaints about over charged money and wrong product without isi mark which is not working since first day....its really bad that such a big co. is cheating the public by saying that we are sending a nice product with this car insurance but when things come after payment have received by co. which is faulty and not working i m as consumer which is cheated by co. waiting for the reply .

        vinod soni
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        TATA AIG — NOT REFUND CASH

        MENE APNE FATHER KE LIYE 1 POLICY LI THI POLICY NO ITMR[protected] 20 JULY 2009 KO CALL PAR PAYMENT CRADIT CARD SE KI THI JISKE DOKUMENT MUJHE 24 OCT KO RECIVE HUYE USKE BAAD MUJHE PATA CHALA KI YE POLICY MUJHE JHUT BOL KAR BECHI GAYI HAI MUJHSE INKE EXC TARUN NE KUCH AUR BATAYA THA AUR ISPOLICY ME DIYA KUCH AUR THA TO MENE CUSTMER CARE PAR CALL KARKE CONFIRME KIYA AUR POLICY CANCELL KARVA DI TO MUJHE BOLA GAYA THA KI AAPKE 6105 RS ME SE 99 CUT KAR AAPKO 6006 RS MIL JAYENGE AUR MUJHE SIRF 3052 RS HI BHEJE GAYE BAKI PAISO KE LIYE BOL RAHE HAI KI AAPNE 3 MAHINO BAAD POLICY CANCELL KARWAI HAI ISLIYE ITNE HI MILENGE ISKE LIYE ME INPAR KYA KARYVAHI KAR SAKTA HU
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          V
          vimal lad
          from Pune, Maharashtra
          Jun 1, 2011
          Resolved
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          Resolved

          Getting Call after DND

          Address: Mumbai Suburban, Maharashtra

          Hello Sir,

          I am having the Medical Policy with TATA AIG. Now they are calling me for the new policy they introduced. I already told that i am not interested. though they are calling me every alternet day.


          Please suggest me what to do,


          Thanks

          -Vimal Lad
          Kandivali ( East)...
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          K
          Kasinath3449
          from Ernakulam, Kerala
          May 27, 2011
          Resolved
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          Address: Chennai, Tamil Nadu

          URGENT

          KIND ATTENTION OF Atri Chakraborty ( National Head-Operations}

          RSBTM[protected] in the name of S. Kasinathan

          MY SBI CARD [protected]



          It is almost a week since I heard from you . Act fast and not lethargic. My premium is debited from my SBI card everymonth on 12th Inspite of repeated requests and mails IF YOU DEBIT THE CARD THIS MONTH YOU WILL BE DOING SO AT YOUR OWN RISK ONLY AND IF YOU CONTINUE TO DO THAT I WILL BE FORCED TO TAKE LEGAL ACTION AGAINST YOUR COMPANY FOR WILFULL DISOBEYANCE ON YOUR PART
          .Stop debiting and give send me a mail immediately that you have done so. I have been sending mails to you for the past one month and your Company is so slow in giving a reply.

          I repeat my card should not be debited for further premiums. I have sent mails earlier on 19th April and 29th April 2011. I got replies after a gap of more than 3 days which is unusual and against the Customer relation Norms
          Aug 13, 2020
          Complaint marked as Resolved 
          Hello everyone,

          I'm Madhu from Bangalore, last friday just i booked train ticket through my credit card. For that they activated an TATA AIG policy without taking my permission. and also they deducted from my citi bank credit card for 3 month's policy amount even without any instructions from my side.

          Could you pls help anyone for this issue.

          Thanks,
          Madhu.
          Contact no : [protected]
          I am having one policy of TATA AIG, and now i want to cancel that policy. Policy number is IGP[protected]
          Dear Sir,

          Can u revert back for any mails????
          Please do the needful for cancellation of the policy and refund the amount urgently.
          This mail is also sent to customer forum.


          Have a Nice Day,Ahead.
          Thanks and Regards,

          Mr.Deore

          --- On Thu, 28/1/10, ashok deore <[protected]@yahoo.co.in> wrote:


          From: ashok deore <[protected]@yahoo.co.in>
          Subject: Fw: Policy cancelation
          To: "Tata Aig" <[protected]@tata-aig.com>
          Date: Thursday, 28 January, 2010, 8:17 PM


          Dear Sir,
          I have still not received any communication from your side.
          This is very bad impression on any customer.
          Kindly reply with top priority.
          Have a Nice Day,Ahead.
          Thanks and Regards,

          Ashok Deore
          --- On Mon, 18/1/10, ashok deore <[protected]@yahoo.co.in> wrote:


          From: ashok deore <[protected]@yahoo.co.in>
          Subject: Fw: Policy cancelation
          To: [protected]@tata-aig.com
          Date: Monday, 18 January, 2010, 11:24 AM


          Dear Sir,
          I have still not received any communication from your side.
          This is very bad impression on any customer.
          Kindly reply with top priority.

          Have a Nice Day,Ahead.
          Thanks and Regards,



          Ashok D. Deore


          --- On Thu, 7/1/10, ashok deore <[protected]@yahoo.co.in> wrote:


          From: ashok deore <[protected]@yahoo.co.in>
          Subject: Policy cancelation
          To: [protected]@tata-aig.com
          Date: Thursday, 7 January, 2010, 8:17 PM


          Dear Sir,
          I have received today a policy no. ITMR[protected] dated 04/01/2010.
          But I regret to inform you that I wish to cancel this policy. I required a policy which will cover illness, hospitalisation and medical check up.
          Therefore please terminate this policy and refund the premium at the earliest.

          Have a Nice Day,Ahead.
          Thanks and Regards,


          Ashok D. Deore
          Hi,

          Customer service is not satisfactory.

          Regards,
          Sujeet
          [protected]
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            A
            abhishekvishnoiin
            from Agra, Uttar Pradesh
            May 27, 2011
            Resolved
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            Resolved

            False Statement from Insurance Company and not giving me Claim

            Dear Concerned,

            I have put this complain to TATA Aig and waiting for their response. I am copying issue and complain below, which I have written to TATA AIG.



            Dear Concerned,

            It seems that I have made a blunder mistake after purchasing a Motor Policy from your company. Your service is one of worst service, I have received from any kind of service provider. I have a car Policy[protected]...
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            A
            amina
            from Surat, Gujarat
            May 26, 2011
            Resolved
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            Resolved

            Address: Surat, Gujarat

            sir i complaind hundred times but nobody can answer, so u please call me personally , then i will give u full details. as soon as possible u call me. i m waiting for your humbly reply. ok. thanks.84343
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Ms. Amina,

            We understand that you have certain concerns regarding your policy. However in absence of your policy number we are unable investigate the matter.

            We request you to kindly send us an email on our email id [protected]@tata-aig.com to address your concerns appropriately.

            In case of any further queries/clarifications, please feel free to contact us on our toll-free Help line at[protected]for MTNL & BSNL users). For reaching us through other Telecom service providers, please call at[protected], (only local call charges will apply)

            Regards,
            Customercare Team
            Tata AIG Life
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              B
              BCP Singh
              May 23, 2011
              Resolved
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              Resolved

              Address: Delhi

              Hello

              My car's insurance is due to lapse in June 2011. In the past one month, I have received 8-10 calls from Tata AIG Insurance saying they will renew my insurance. The number is from New Delhi landline number ([protected])

              (1) My mobile number is registered in DNC and still I am getting at least one call in two days.

              (2) In spite of declining them, they are sending me mails and making calls.

              (3) I am being disturbed on office days, though clearly requesting them not to make any calls to me as I am not interested to buy any insurance plan from them.

              (4) I complained the same thing to callers but no body takes care. Teh telecaller not even say they will not call again nor apologise for making unwanted calls.

              PLEASE TAKE ACTION, AS THESE TATA_AIG are literally harassing me.

              Thanks
              Brijesh Singh
              brijesh.cp.[protected]@gmail.com
              Aug 13, 2020
              Complaint marked as Resolved 

              TATA AIG — UNWANTED PHONE CALL

              Harassing phone calls
              TATA AIG people keep harassing you on the phone to take more policies. Which makes one ban taking any policies from TATA AIG in the future no mater how good it MAYBE!!. I suggest Don't ever buy a policy from them as you will be harassed by their phone calls every time.PHONE NUMBER ARE[protected],66455000,120,4764600,
              THEY SHOUTING AT MY RESSIDENCE NUMBER HELLO WHY YOU ARE NOT TAKING OUR POLICY BEN-CHOD , BHOSDIKE PHONE LE KE RAKHA HAI AUR HAMARI POLCIY LE NI HI HOGI,
              WHAT IS THIS ? I DONT UNDERSTAND.WHERE WE GO FOR THIS
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                R
                RAMESH H.PAWAR
                from Visakhapatnam, Andhra Pradesh
                May 9, 2011
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                Address: Belgaum, Karnataka

                I Ramesh H.Pawar having Maha Life Gold policy bearing No.C23351863 dtd.9-9-2010 which was received on[protected] for which have paid the premium of Rs.5000/- where as the receipt is only Rs.4954/- and also in the Policy records so many wrong information was filled by Broker i.e. INDIA INFOLINE INSURANCE BROKERS LTD. BELGAUM. Hence had applied for cancellation of Policy within 15 days from the date of receipt of policy i.e. on[protected] and petition send to the company Customer Service Centre at Malad(e) Mumbai with a copy to Broker. Further again I have given One peititon to Broker on [protected] and finally I have submitted One more peitition to Company Customer Service Centre at Malad(e) Mumbai on[protected] with a copy to Bangalore Customer Service centre and Insurance Ombudsman Hyderabad. But till today nobody responded to my petition. Therefore, the Broker has cheated me and hence take action against him and arrange to cancell my policy contract which was applied within 15days from the date of receipt. Thanking you. - RAMESH H.PAWAR.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  J
                  jaswinder singh123456
                  from Jorhat, Assam
                  May 6, 2011
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                  Address: East Singhbhum, Jharkhand

                  sir ,
                  i took pol noc[protected] and pol no-c[protected] from tata aig agent. iused to pay the i used to pay primum on time but the agent has not paid it on time. when ever i came to jamshedpur i asked the office about the policies but now office people are not giving information and are saying that i will not get a single rupee for my policies, what to do now?
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                    D
                    dushyantraj
                    from Pune, Maharashtra
                    May 2, 2011
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                    Address: Chandigarh, Chandigarh

                    DEAR SIR ,

                    POLICY NO. -- C[protected]
                    PREMIUM - RS.52721/= YLY , TERM 15 YRS , SA = RS. 593000.00

                    [ POLICY SERVING BR = TATA AIG , 2ND FLOOR , SCO 41-42 , SEC-8C , MADHYA MARG , CHANDIGARH - 160017 ]

                    PREMIUM WAS CALCULATED AND TAKEN , COSIDERING THE FOLLOWING BENEFITS , BUT WHEN POLICY RECEIVED , NO BENEFITS WAS SHOWN IN THE POLICY .

                    BENEFITS PROMISED -- 9 CRITICAL ILLNESS & DOUBLE ACCIDENT BENEFITS .

                    THIS TYPE OF CHEATING MUST BE STOOPED , IHOLD TATA AIG RESPONSIBLE FOR THIS CHEATING .

                    MUST BE BOOKED UNDER SEC 420 OF IPC .
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                      R
                      rashidenergy1
                      from Delhi, Delhi
                      Apr 28, 2011
                      Resolved
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                      Address: East Delhi, Delhi

                      Hi,
                      My name is Rashid and I purchase car policy from TATA AIG over telephonic on 31/12/2010 and my previous policy end date was 13/01/2011 my policy no.[protected] and I gave him cheque dated 06/01/2011 cheque no. 758320 after that I received policy cancelation letter from TATA AIG on 19/02/2011, my policy canceled due to cheque could not be honor and cheque return by bank citing the reason post dated cheque. After received letter I visited in New Friends colony, Delhi branch I saw this letter to Miss Sareeka help desk executive and she told me she will find fault and tell that TATA AIG agent did mistake so she told me we will send your cheque again to your bank and your policy will be re-instead. On April 6th cheque cleared from my bank but TATA AIG did not activated my policy whenever I talk to customer care they always said I logged your complaint and your policy will be activate but till now there is no result I not used my car because I don’t have car insurance I received hard copy of policy but they are waste. Please do needful otherwise I will file case in consumer court

                      Regards,
                      Rashid
                      Mobile no. [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        A
                        Ancy Thomas purackal
                        from Shoranur, Kerala
                        Apr 8, 2011
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                        Address: Ernakulam, Kerala

                        without consent debited money from credit card.I ma not interested for reimbursement policy.Tata AIG is not reimbursing hospital bills for no reasons rejecting the claim , i read.
                        need only interested for cashless policy.
                        Dear Sir,



                        We understand that you have certain concerns regarding your policy. However in absence of your policy number we are unable investigate the matter.



                        We request you to kindly send us an email on our email id [protected]@tata-aig.com or please feel free to contact our toll-free 24-Hour Help line at[protected]for MTNL & BSNL users) and and[protected]local charges apply) to address your concerns appropriately.



                        Regards,

                        Customercare Team

                        Tata AIG Life
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                          S
                          suyash21
                          from Bengaluru, Karnataka
                          Apr 6, 2011
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Hi Consumer Forum,

                          This regard to TATA AIG life insurance policy, I have got a call from Customer care from Mumbai regarding some policy. They know all the details about my credit card and started explaining about the policy. I verbally spoken them i want document then only i can accept your policy i agreed on that and promised me that i will get my details with in 7 day and after that a can reject it also. After 4 month of time i have not received any policy related document from TATA AIG and the deducted amount of 6000 from my credit card. I am trying to reach them by customer care toll free number, after a long time somehow i got my policy number is "OOHCP[protected]******.But still the document have not provided to me.

                          I have already registered a complaint in ministry of finance of India Gov and looking forward to get some information through right to information act for both BANK and TATA AIG.

                          Hopping TATA AIG and Bank will take it so seriously and will give back my money to me and requesting them to please stop it so in future no one can loss his temperament on them.
                          Regards,
                          Suyash
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            M
                            manojpv80
                            from Bengaluru, Karnataka
                            Apr 6, 2011
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                            Address: Mumbai City, Maharashtra

                            I WANTED TO RENEW MY CAR`S INSURANCE POLICY WITH TATA AIG GENERAL INSURANCE COMPANY LTD.MY PREVIOUS INSURANCE IS ALSO INSURED WITH THE ABOVE COMPANY.
                            I GOT A CALL FROM MUMBAI FOR THE RENEWAL ,AS I HAD REQUESTED FOR THE SAME,
                            MY POLICY PREMIUM OF RS4956/- WAS PAID THROUGH MY CREDIT CARD ONLINE THROUGH PHONE.ON 28/03/2011
                            MY POLICY WAS TO EXPIRE ON 1/04/2011.
                            I HAVE MADE THE PAYMENT ON 28/03/2011
                            I WAS TOLD I WILL BE GETTING:
                            1)ACKNOWLEDGEMENT FOR PAYMENT MADE
                            2)ACKNOWLEDGEMENT FOR POLICY RENEWAL
                            WITH IN 2DAYS i.e.(30/03/2011).
                            NOTE:IS IT NOT THE COMPANY`S RESPONSIBILITY TO PROVIDE ME THE ACKNOWLEDGEMENT
                            AND THE POLICY WITH IN THE STIPULATED PERIOD.?.
                            YESTERDAY 05/03/2011
                            I WANTED TO RAISE THE ISSUE AND CALLED THE CUSTOMER HELPLINE.
                            I WAS SHOCKED TO HEAR FROM THE HELP LINE THAT THERE IS NO UPDATE OF THE
                            PAYMENT MADE,SO HE HAS NO IDEA WHETHER THE POLICY IS RENEWED /NOT?
                            WORSER HE REQUESTS ME TO WAIT FOR ANOTHER 48 HOURS ONLY TO KNOW
                            WHETHER THE POLICY IS RENEWED /NOT?
                            THE LACK OF RESPONSIBILITY,NEGLIGENCE,NOT HOLDING ITS PROMISES HAS AFFECTED ME A LOT AS I WAS NOT SUPPOSED TO DRIVE MY CAR LEGALLY WITH OUT HOLDING A VALID INSURANCE.I WAS DISTURBED A LOT AFTER HEARING FROM THEM THAT THERE WAS NO UPDATE OF THE PAYMENT MADE .
                            PLEASE TAKE NECESSARY LEGAL ACTION FOR NOT PROVIDING ME THE INSURANCE POLICY ON TIME
                            MY INSURANCE POLICY #:[protected]
                            CLIENT ID: 3374731
                            NAME: MANOJ.P.V.
                            I TOTALLY DISAGREE WITH THE IRRESPONSIBLE NATURE OF THE COMPANY TOWARDS THERE CUSTOMERS
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                              deepika 23
                              from Bathinda, Punjab
                              Mar 28, 2011
                              Resolved
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                              Resolved

                              Address: SAS Nagar, Punjab

                              dear sir/ mam ,
                              in jan 2011 i took general insurance policy from tata aig online through telephonic conversation and transactions from credit card .i was being told by their staff that i will be recieving policy between 7 working days , i waited for 15 days but no policy came , inspite of many calls to tata aig customer care service always i was being given lies like we have despatched policy in jan ,than excuses like seven working days you will recieve policy .my three installment s have been deducted from my bank to tata aig even till now i havnt recieved any policy papers n m not even aware about wt the policy details .i have the sataement of transactions being done to tata aig.,even when i told their customer care to cancel my policy and refund my monay they again started making excuses.

                              please help me i need that a strict action should be taken against them and my money to be refund and
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              YES, TATA AIG COMPANY IS NOT TAKING ANY MATTER SEROIUSLY AND NOT TAKING PROPER CARE OF VALUED CUSTOMERS WHO HAVE PUT THEIR TRUST AND FAITH IN THIS COMPANY
                              IN FACT THE REAL EXPERINCE IS EXACTLY OPPOSITE COMPARE TO TATA GROUP AND AIG GROUP
                              CONSUMER FORUM MUST TAKE VERY STRICK ACTION AND SET AN EXAMPLE SO THAT SUCH CHEATING CASE SHOULD NOT HAPPEN
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                                S
                                sonal_agarwal
                                Mar 16, 2011
                                Resolved
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                                Resolved

                                Harrasment by Tata Aig

                                Address: South Delhi, Delhi

                                Hi
                                I have done my travel insurance from Tata Aig for my malaysia travel but during the flight I lost my bag and after that I filed a claim of bag loss from Tata Aig then tata aig alloted me One staff Mr Nitin Gajre as a claim officer but I have'nt received any information from him.I mark so many request to customer care for call to me from Mr Nitin Gajre but no response for a month now I am fed up to chase with tata aig
                                They...
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                                rjgopal1
                                from Ernakulam, Kerala
                                Mar 10, 2011
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                                Address: Mysore, Karnataka

                                I doubt Ratan Tata's credentials now. For 2 and half years now, they are constantly refusing to accept my premiums because I missed one in the beginning. Their unwillingness and unreasonableness is unbelievable to say the least. They insist on paying all five premiums together which is impossible now and was so earlier. I could have somehow paid 2 at a time earlier and now I am ready to pay all five in a space of 20 days but the MILF are stubborn and unmoving. The worst thing is, the redemption is at 30% of my total payments.

                                Please stay away from Ratan Tata and his products. Have had similar complaints with his Tata Indicom and Internet connections earlier.
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                                  vikas patil
                                  from Mumbai, Maharashtra
                                  Mar 1, 2011
                                  Resolved
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                                  Resolved

                                  Address: Nashik, Maharashtra

                                  Respected Sir,
                                  I have taken car policy from tata aig office situated near kalika mandir from Mr Ganesh and he has given me a cover note (No[protected] on 12/2/11.
                                  Now i met with an accident and informed to concern dept.now the car is ready and now tata aig office people saying that my details is not yrt been uploaded.It doesnt take so much of time to upload a details in heir system.
                                  Now showroom of seva ambad are not releasing the car becoz they have not received a liability letter from tata aig.
                                  People of tata aig is giving bad words fm pune ie Mr Amol-[protected]/Mr.Ranjeet-[protected] as i am contacting them .
                                  Sir please look into the matter and give a positive reply.
                                  thankin You,
                                  Yours faithfully,
                                  MR.FULCHAND C PATIL
                                  PRESIDENT-INDIAN EX SERVICEMAN LEAGUE(NASIK DISTRICT
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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