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TATA Capital Complaints & Reviews

2.9
Updated: Apr 2, 2026
Complaints 1011
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560
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TATA Capital reviews & complaints page 17

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D
Diptesh Chakraborty
Jul 22, 2021
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On 9th June, 2021, a request for foreclosing a loan account was requested to which Customer care reverted back on 5th July stating that the Foreclosure approval has been received and requested to visit the nearest Tata capital branch for Closure process.
After visiting the branch, the branch manager stated that nothing will be done from the branch and everything will be done from the customer care.

On following up with customer care again, they have gone completely silent despite multiple follow ups.

I guess Tata Capital Housing Finance is trying to make money from the interests accumulated on top of the loan account of customers or they have invested money into some fraud scheme
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2021
TATA Capital Customer Care's response
Hi Diptesh, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
Jul 23, 2021
Updated by Diptesh Chakraborty
What details you are looking for? I have already shared the case id[protected] in the summary of the complaint?
Jul 26, 2021
Updated by Diptesh Chakraborty
Hi Tata Capital Team, Received your response finally with the foreclosure statement and LOD. Your policies are disgusting and seems only meant to harass customers. Your email was sent on 23rd of July, 12:45 PM (Friday) stating that the foreclosure document is valid for 15 days from 23rd July, 2021. In your email, you have also mentioned that you don't accept cheques between 25th of current month to 2nd of next month. 24th July and 25th July being weekend does not allow any customer to carry out all tasks at bank. So effectively the cheque has to be submitted on 3rd Aug and the foreclosure document will expire by 6th Aug. 15 days is a pure bluff from your end and its effectively 3-4 days offered to customers to clear everything from his end, else be prepared to get harassed again.
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    Deepak Amrutkar
    Jul 10, 2021
    Resolved
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    Resolved

    Address: kalamboli

    I have send 10 email to get forclosure letter since 26 June to till date but didnt get it, , i was applied to axis finance they disbursed the Balance Transfer amount, But tata capital peoples are very iresponsible, even today i visit their Marol Branch, but no one is there to discuss even not able to share any senior contact details, Mentally tortured by tata capital

    worst service experience will advice dont take any loan from tata
    Sep 5, 2021
    Complaint marked as Resolved 
    TATA Capital customer support has been notified about the posted complaint.
    Verified Support
    Jul 12, 2021
    TATA Capital Customer Care's response
    Hi Deepak, we regret the inconvenience caused. We always try to improve our services and offer better solutions to our customers. Please get in touch with our team at [protected]@tatacapital.com and they'll get back with a solution at the earliest. Thank you!
    Verified Support
    Aug 05, 2021
    TATA Capital Customer Care's response
    Hi Deepak, we regret the inconvenience caused. We always try to improve our services and offer better solutions to our customers. Please get in touch with our team at [protected]@tatacapital.com and they'll get back with a solution at the earliest. Thank you!
    Hi,

    i would like to close my loan account and your team is not allowing to close my loan account.

    your are just dragging

    Loan AC No :[protected]
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      R
      Raksh-itha
      Jul 6, 2021
      Resolved
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      I had applied for personal loan in Tata capital, submitted the necessary documents as well, it's been 2 weeks and none of the customer service department people turned up with any sort of an update . The executives are so unprofessional that they don't even respond to the calls. The customer care number never connects to the executive itself. The worst service ever from Tata Capital.
      Aug 7, 2021
      Complaint marked as Resolved 
      TATA Capital customer support has been notified about the posted complaint.
      Verified Support
      Jul 07, 2021
      TATA Capital Customer Care's response
      Hi Rakshitha, we regret the inconvenience caused. We always try to improve our services and offer better solutions to our customers. Please get in touch with our team at [protected]@tatacapital.com and they'll get back with a solution at the earliest. Thank you!
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        S
        SK prudhvi
        from Sirsilla, Telangana
        Jul 1, 2021
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        Today morning i have received a phone call and telling "i am calling from TATA CAPITAL(Contact Number: +91 [protected]" and his head office number: [protected].
        He asked my AADHAAR, PAN, Bank account front page, my pass port photo and selfie.
        After providing those details from me he send a letter which indicates your loan hs been accepted and he mentioned EMI details. In the bottom he mentioned to send Rs 6, 500/- to account number [protected], Bank IFSC: IBKL0000175 and Bank Name: IDBI Bank. Google pay and phone pay No: [protected]. Finally menioned Note as : Cash deposit are not allowed as per company rule and regulation followed by Mr Ratan Tata signature.
        Aug 6, 2021
        Complaint marked as Resolved 
        TATA Capital customer support has been notified about the posted complaint.
        Verified Support
        Jul 03, 2021
        TATA Capital Customer Care's response
        Hi SK Prudhvi, we regret the inconvenience caused. We always try to improve our services and offer better solutions to our customers. Please get in touch with our team at [protected]@tatacapital.com and they'll get back with a solution at the earliest. Thank you!
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          J
          Jiban7
          Jun 29, 2021
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          Resolved

          Address: 71, Park Street Kolkata

          I have raise multiple complaints for my Flat's ownership change request, They've closed the request every time without doing anything.
          Aug 6, 2021
          Complaint marked as Resolved 
          TATA Capital customer support has been notified about the posted complaint.
          Verified Support
          Jun 30, 2021
          TATA Capital Customer Care's response
          Hi Jiban, we regret the inconvenience caused. We always try to improve our services and offer better solutions to our customers. Please get in touch with our team at [protected]@tatacapital.com and they'll get back with a solution at the earliest. Thank you!
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            F
            Fanzim Muhammed
            Jun 26, 2021
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            Address: TCFSL : 1st Floor, B 1A/26-27, Sector 51, Noida- 201301

            Unprofessional staff harassing on the name of loan settlement yet not providing details of full and final settlement amount. Rather than that sending abusive messages and personnel to home address.
            Aug 6, 2021
            Complaint marked as Resolved 
            TATA Capital customer support has been notified about the posted complaint.
            Verified Support
            Jun 28, 2021
            TATA Capital Customer Care's response
            Hi Fanzim, we regret the inconvenience caused. We always try to improve our services and offer better solutions to our customers. Please get in touch with our team at [protected]@tatacapital.com and they'll get back with a solution at the earliest. Thank you!
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              S
              Seabiscuit
              Jun 24, 2021
              Resolved
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              Resolved

              Request for foreclosure and LOD

              I requested for FC and LOD in respect of my home loan accounts No. 9886419 and 10050299 via email dated[protected]. Since then I have sent two more mails and requested on all levels of grievance portal, but my request has not been completed. I was informed via mail that documents would be sent within 14 days but more than one month has passed and nothing has been done by tata capital....
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              Virish30
              Jun 19, 2021
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              Website: Tata cliq

              I purchased clothing from tata cliq valued 4000 rs. I returned the shirts and I have been waiting for the refund from last 2 months. The company is fooling me. I’ve been to the bank and they have showed me proof that no money is credited from Tata cliq.
              TATA Capital customer support has been notified about the posted complaint.
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                N
                Jun 17, 2021
                Resolved
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                Resolved

                Subsequent demand Service request ID: 16739694
                Demand from builder - Loan Account Number TCHHL[protected]

                Subsequent demand by builders not yet released last date is 18th June 2021
                Aug 6, 2021
                Complaint marked as Resolved 
                TATA Capital customer support has been notified about the posted complaint.
                Jun 17, 2021
                Updated by [email protected]
                Not yet resolved
                Verified Support
                Jun 19, 2021
                TATA Capital Customer Care's response
                Hi Nadeem, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
                Verified Support
                Jun 19, 2021
                TATA Capital Customer Care's response
                Hi, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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                  Palash Saha
                  from Hyderabad, Telangana
                  Jun 14, 2021
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                  Dear Sir/Madam,
                  I like to inform you that I have taken a PL from Tata Capital in 2018 .
                  I am paying EMI on time. Due to COVID situation I missed 2 EMI .For that I informed them that I will pay ones situation gets settled.

                  And requested them not to represent due EMI repeatedly.But they don’t listen to me and representing 2-3 times in almost every month.

                  I also mailed them and requested over phone they never give any complaint no in mail so I took today over phone.

                  Kindly help me out from this harassment.
                  The complaint no is 16599888.
                  And my loan Ac TCFPL[protected].

                  Kindly make them understand the issue so that they should not represent due emi repeatedly.

                  Regards,
                  Palash Saha
                  Kolkata
                  [protected]
                  [protected]@gmail.com
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  TATA Capital customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 19, 2021
                  TATA Capital Customer Care's response
                  Hi, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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                    Chandrashekharkatta40
                    Jun 6, 2021
                    Resolved
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                    Address: Regency sarvam Titwala east

                    Sir i have take a home loan from tata capital housing finance ltd of 3900000 in Feb 2019 for 20 years(242 months) i have paid 28 instalments according to me now pending instalments should be 214 but according to them my installments are 299 and now pending 5 emi amortization for last years they said its becouse of increase of rate of intrest but i said why are u increase my tenure please increase my monthly emi but the refused or take my pending 5 emi at a time .please help me .
                    Chandra shekhar katta
                    Loan no 10580737.
                    Monthly emi 39000.
                    Mobile [protected].
                    Home loan @tatacapital home loan.
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    TATA Capital customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 21, 2021
                    TATA Capital Customer Care's response
                    Hi Chandrashekharkatta40, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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                      A
                      Afreenkhan001
                      May 31, 2021
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                      Resolved

                      Online Scam

                      Dear Sir/Madam, On Wednesdat May 05, 2021 i was looking for work from home job and i received one number from google [protected] where he guided me and sent me few details which is attached above he asked me to click on the link given and register there after registration he asked me to recharge wallet with 200 rupees and after that he guided me to earn 290 rupees then he told me to withdraw the amount and then again asked me to recharge with...
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                      D
                      Devchoudhary
                      May 27, 2021
                      Resolved
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                      Resolved

                      Address: Mumbai, Maharashtra
                      Website: Www.tatacliq.com

                      I had ordered a tshirts which I received on 22april2021 but i received partial order, one T-shirt is missing from my order. And I call the tata cliq customer care and they told me that your refund will be initiated in few days but it's been a month completed and I haven't received my refund yet and when I call them they always said that they already shared a Paynimo link to my mail I'd which I never received on my mail I'd, now I'm so tired to call them daily and to listen same thing everyday, they are not initiating my refund, please help me. My order I'd is[protected].and all other e-mails are coming on my mail except paynimo link.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      TATA Capital customer support has been notified about the posted complaint.
                      Verified Support
                      May 29, 2021
                      TATA Capital Customer Care's response
                      Hi Devchoudhary,
                      This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
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                        Devchoudhary
                        May 27, 2021
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                        Address: Mumbai, Maharashtra

                        I had ordered a tshirts which I received on 22april but i received partial order, one T-shirt is missing from my order. And I call the tata cliq customer care and they told me that your refund will be initiated in few days but it's been a month completed and I haven't received my refund yet and when I call them they always said that they already shared a Paynimo link to my mail I'd which I never received on my mail I'd, now I'm so tired to call them daily and to listen same thing everyday, they are not initiating my refund, please help me. My order I'd is[protected].and all other e-mails are coming on my mail except paynimo link.
                        TATA Capital customer support has been notified about the posted complaint.
                        Verified Support
                        May 29, 2021
                        TATA Capital Customer Care's response
                        Hi Devchoudhary,
                        This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
                        May 29, 2021
                        Updated by Devchoudhary
                        Tata cliq is not available on this site, what can i do now?
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                          S
                          Sumit Chaudhuri
                          from Hyderabad, Telangana
                          May 23, 2021
                          Resolved
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                          Resolved

                          Fraud Company - Sends tampered product and disowns itself from any accountability

                          Address: Tata Unistore Limited, 1st Floor, Empire Plaza 2, Lal Bahadur Shastri Marg, Chandan Nagar, Vikhroli West, Mumbai, Maharashtra 400083, India
                          Website: www.tatacliq.com

                          I have purchased a medical device(oximeter) for my health needs from Tulip Sales, who is listed as an "authorized" seller on Tata Cliq.

                          Upon unboxing, it was found that the promised accessories(strap / belt pouch) were fraudulently "taken out" from the original box contents and repackaged before final delivery. A false well-printed "sticker" was applied to the product box, in an attempt to conceal this fraud.

                          I...
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                          Raghav Shah
                          May 21, 2021
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                          Amount not being refunded

                          Website: www.tatacliq.com

                          I had placed an order for 2 T-shirts from TATA CLIQ on the 23rd April 2021 for a total amount of Rs.1976.00 (Order ID:[protected]

                          Blackberrys Navy Slim Fit Printed Polo T-Shirt for Rs.1077.00 was delivered on 26th April 2021.

                          Mufti Blue Cotton Slim Fit Polo T-Shirt (Transaction ID: [protected]) for Rs.899.00 was cancelled from Tata CLIQ's end on 30th April 2021.
                          No cancellation request was initiated...
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                          Y
                          yash omer
                          May 21, 2021
                          Resolved
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                          Resolved

                          Due to problem in google pay the amount got failed and when trying to pay the amount it shows the due date of June not of may. And in EMI they are charging extra, when we ask for the details they failed to do so.

                          We failed to pay only one EMI, and this TATA Capital employees so so so so so so bad, they don't even know how to talk to customers.

                          Below is the number of lady who called, and we will moving to court in this week. We have taken a Loan, and we haven't sold our self respect.

                          You guys only come to us sir do you want loan, do you want loan, do you want loan

                          Tata Capital Employee mobile : [protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          TATA Capital customer support has been notified about the posted complaint.
                          Verified Support
                          May 21, 2021
                          TATA Capital Customer Care's response
                          Hi Yash, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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                            T
                            Taji08
                            May 10, 2021
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                            I would like to inform that there is a fraud loan issued on my name which is reflecting in my cibil history taken by a fraudster and i have done multiple follow upon your organization email id and there has not been any response. In today's time when customer interaction is so important, I don't know how your team is managing your group emailbox for customer complaints.
                            Loan number - [protected]

                            I cannot share my personal details here.. Request you to immediately call and have this loan removed from my cibil history. Not sure how you do KYC and attach loans of fraud customer to genuine customer and impacting their cibil history whereas fraudster enjoy loans.

                            Urgent attention needed. Already did email follow up for more then month.
                            TATA Capital customer support has been notified about the posted complaint.
                            Verified Support
                            May 10, 2021
                            TATA Capital Customer Care's response
                            Hi Taji08, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
                            May 10, 2021
                            Updated by Taji08
                            You can match the pan number to whom the loan was granted and pan number on cibil history against this loan and you will know the difference. Please remove this from my cibil history at the earliest
                            May 12, 2021
                            Updated by Taji08
                            You are harassing me now and i am really frustrated.. What the hell stopping you to make a call to me and resolve the issue. I have made multiple attempts reaching out to you to different email id's and you guys just don't cre it. I wish such frauds happen with you and your family, then you will come to know how does it feel.. My number is [protected].. If some courtesy is left.. Make a call to resolve my issue..
                            May 12, 2021
                            Updated by Taji08
                            You are harassing me now and i am really frustrated.. What the hell stopping you to make a call to me and resolve the issue. I have made multiple attempts reaching out to you to different email id's and you guys just don't cre it. I wish such frauds happen with you and your family, then you will come to know how does it feel.. My number is [protected].. If some courtesy is left.. Make a call to resolve my issue..
                            You can match the pan number of the person to whom the loan was given and pan number linked to the cibil history.. You will know the difference.. Please remove from my cibil history at the rarliest
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                              C
                              Cyril Praveen
                              May 8, 2021
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                              Fraud

                              Fraudulent with number [protected] hacked my card details and purchased the product from your tata cliq website and got delivered by 03-Mar-2021.

                              Ned refund from this fradulent rs 15828 my account...
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                              Vinaya Divase
                              May 8, 2021
                              Resolved
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                              Resolved

                              I have applied for personal loan of 40 k two months before...and signed e mandate on 24 april..still amount not credited..its a high time now.. really tired of it now...TATA CAPITAL is the worst place to look for 😡😡😡😡😡😡😡...after signing mandate you people took the authority to auto debit my account instead of crediting that amount to account, im receiving calls for another promotion purposes of tata capital and upon asking about loan, agent have no idea about it..they said loan department is different ...no way to contact you as that stupid customer care number doesn't connect from any device and any network existed...you are just making people fool...if your service and grievance team is serious about company reputation, have a courtesy to call back on [protected]...

                              40 k amount is just pending for internal approval since 24 april...look into this matter...CALL ME...otherwise if providing loan is out of your hands, inform me atleast...then I will be free to revoke E mandate..and look for better place..I need call back and ultimatum in 24 hrs..
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              TATA Capital customer support has been notified about the posted complaint.
                              Verified Support
                              May 10, 2021
                              TATA Capital Customer Care's response
                              Hi Vinaya, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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