TATA Capital Complaints & Reviews

I have raise multiple complaints for my Flat's ownership change request, They've closed the request every time without doing anything.

Unprofessional staff harassing on the name of loan settlement yet not providing details of full and final settlement amount. Rather than that sending abusive messages and personnel to home address.

I requested for FC and LOD in respect of my home loan accounts No. 9886419 and 10050299 via email dated[protected]. Since then I have sent two more mails and requested on all levels of grievance portal, but my request has not been completed. I was informed via mail that documents would be sent within 14 days but more than one month has passed and nothing has been done by tata capital....

I purchased clothing from tata cliq valued 4000 rs. I returned the shirts and I have been waiting for the refund from last 2 months. The company is fooling me. I’ve been to the bank and they have showed me proof that no money is credited from Tata cliq.

Subsequent demand Service request ID: 16739694
Demand from builder - Loan Account Number TCHHL[protected]

Subsequent demand by builders not yet released last date is 18th June 2021

Dear Sir/Madam,
I like to inform you that I have taken a PL from Tata Capital in 2018 .
I am paying EMI on time. Due to COVID situation I missed 2 EMI .For that I informed them that I will pay ones situation gets settled.

And requested them not to represent due EMI repeatedly.But they don’t listen to me and representing 2-3 times in almost every month.

I also mailed them and requested over phone they never give any complaint no in mail so I took today over phone.

Kindly help me out from this harassment.
The complaint no is 16599888.
And my loan Ac TCFPL[protected].

Kindly make them understand the issue so that they should not represent due emi repeatedly.

Regards,
Palash Saha
Kolkata
[protected]
[protected]@gmail.com

Sir i have take a home loan from tata capital housing finance ltd of 3900000 in Feb 2019 for 20 years(242 months) i have paid 28 instalments according to me now pending instalments should be 214 but according to them my installments are 299 and now pending 5 emi amortization for last years they said its becouse of increase of rate of intrest but i said why are u increase my tenure please increase my monthly emi but the refused or take my pending 5 emi at a time .please help me .
Chandra shekhar katta
Loan no 10580737.
Monthly emi 39000.
Mobile [protected].
Home loan @tatacapital home loan.

Dear Sir/Madam, On Wednesdat May 05, 2021 i was looking for work from home job and i received one number from google [protected] where he guided me and sent me few details which is attached above he asked me to click on the link given and register there after registration he asked me to recharge wallet with 200 rupees and after that he guided me to earn 290 rupees then he told me to withdraw the amount and then again asked me to recharge with...

I had ordered a tshirts which I received on 22april2021 but i received partial order, one T-shirt is missing from my order. And I call the tata cliq customer care and they told me that your refund will be initiated in few days but it's been a month completed and I haven't received my refund yet and when I call them they always said that they already shared a Paynimo link to my mail I'd which I never received on my mail I'd, now I'm so tired to call them daily and to listen same thing everyday, they are not initiating my refund, please help me. My order I'd is[protected].and all other e-mails are coming on my mail except paynimo link.

I had ordered a tshirts which I received on 22april but i received partial order, one T-shirt is missing from my order. And I call the tata cliq customer care and they told me that your refund will be initiated in few days but it's been a month completed and I haven't received my refund yet and when I call them they always said that they already shared a Paynimo link to my mail I'd which I never received on my mail I'd, now I'm so tired to call them daily and to listen same thing everyday, they are not initiating my refund, please help me. My order I'd is[protected].and all other e-mails are coming on my mail except paynimo link.

I have purchased a medical device(oximeter) for my health needs from Tulip Sales, who is listed as an "authorized" seller on Tata Cliq.

Upon unboxing, it was found that the promised accessories(strap / belt pouch) were fraudulently "taken out" from the original box contents and repackaged before final delivery. A false well-printed "sticker" was applied to the product box, in an attempt to conceal this fraud.

I...

I had placed an order for 2 T-shirts from TATA CLIQ on the 23rd April 2021 for a total amount of Rs.1976.00 (Order ID:[protected]

Blackberrys Navy Slim Fit Printed Polo T-Shirt for Rs.1077.00 was delivered on 26th April 2021.

Mufti Blue Cotton Slim Fit Polo T-Shirt (Transaction ID: [protected]) for Rs.899.00 was cancelled from Tata CLIQ's end on 30th April 2021.
No cancellation request was initiated...

Due to problem in google pay the amount got failed and when trying to pay the amount it shows the due date of June not of may. And in EMI they are charging extra, when we ask for the details they failed to do so.

We failed to pay only one EMI, and this TATA Capital employees so so so so so so bad, they don't even know how to talk to customers.

Below is the number of lady who called, and we will moving to court in this week. We have taken a Loan, and we haven't sold our self respect.

You guys only come to us sir do you want loan, do you want loan, do you want loan

Tata Capital Employee mobile : [protected]

I would like to inform that there is a fraud loan issued on my name which is reflecting in my cibil history taken by a fraudster and i have done multiple follow upon your organization email id and there has not been any response. In today's time when customer interaction is so important, I don't know how your team is managing your group emailbox for customer complaints.
Loan number - [protected]

I cannot share my personal details here.. Request you to immediately call and have this loan removed from my cibil history. Not sure how you do KYC and attach loans of fraud customer to genuine customer and impacting their cibil history whereas fraudster enjoy loans.

Urgent attention needed. Already did email follow up for more then month.

Fraudulent with number [protected] hacked my card details and purchased the product from your tata cliq website and got delivered by 03-Mar-2021.

Ned refund from this fradulent rs 15828 my account...

I have applied for personal loan of 40 k two months before...and signed e mandate on 24 april..still amount not credited..its a high time now.. really tired of it now...TATA CAPITAL is the worst place to look for 😡😡😡😡😡😡😡...after signing mandate you people took the authority to auto debit my account instead of crediting that amount to account, im receiving calls for another promotion purposes of tata capital and upon asking about loan, agent have no idea about it..they said loan department is different ...no way to contact you as that stupid customer care number doesn't connect from any device and any network existed...you are just making people fool...if your service and grievance team is serious about company reputation, have a courtesy to call back on [protected]...

40 k amount is just pending for internal approval since 24 april...look into this matter...CALL ME...otherwise if providing loan is out of your hands, inform me atleast...then I will be free to revoke E mandate..and look for better place..I need call back and ultimatum in 24 hrs..

Call me ASAP, amount nit credited yet..how much time will you take to approve it internally? Its been two months now? You think you are dependable? I needed this amount urgently...call me and tell me when I will receive my amount

Call me...its been 2 months..even after signing e mandate I haven't received my amount yet..what kind of service you are providing?..you people took my permission for auto debit and haven't credited amount to my account... isn't it kind of a fraud?

After a lot of tries to contact you and sending request to contact me, I haven't received a single call or resolution..

And not a penny credited yet.. please resolve...

Dear Mr.Upadhaya,

Greetings from Tata Capital!

We Thank you for choosing us as your esteemed financial partner.

I write with reference towards your loan account number TCFPL[protected] and TCFPL[protected].

I apologize for delaying in response.

I understand that you want us to stop presenting your monthly EMI for the month of May'21.

I completely understand your situation as I know how difficult it is to manage funds in this pandemic.

However as per our policy ECS cannot be stopped as it is an auto generated process you shall maintain sufficient balance one day prior to avoid unnecessary charges like bounce charge and late payment charges.

Please note that a loan transaction is always governed by the terms and conditions agreed upon by the customer at the time of availing such facility to make timely payments towards your EMI on monthly basis.

In case of any breach or noncompliance, the company reserves its rights to recover the dues as per the said agreement and in accordance to the applicable law, we are authorized to call and visit for the recovery of the outstanding amount.

As per the company policy I am unable to process your request.

Please accept our sincere apology.

I request your kind co-operation in the interim.

Further request you to maintain sufficient balance one day prior in your account to avoid unnecessary bounce charges.

Your query resolution is important to us.

Hope I have replied to your query to the best of your satisfaction.

If you need any other clarification regarding this, pleases write back to us.

Please be assured of satisfactory response from our side. Every time.

Assuring you best services at all times!!

Thank You,
TATA Capital Financial Services Limited
Megha Nayak
Customer Care Team

Customer Request ...
Dear Team,

Request you not to present the below my PL for the month of May 2021,

Hope you understand the situation in this Pandemic period suffering form Covid,

Hope team will understand the situation & do the needful,

[image.png]

Regards
Surendra Upadhyay
[protected]

With reference to the above i wish to inform you that i have applied a loan of Rs.50, 000-00 through online and one of your executive Mr. Shiva Kumar whose mobile number is [protected] approached me and discuss about the loan issue and he asked me to submit the PAN CARD and AADHAR CARD through his Whatsapp number i.e [protected]. After submission of my pan card and aadhar card he was sent one whatapp message that your loan amount is sanctioned and the tenure is 24 months and you have to pay an amount of Rs.3, 100-00 towards INSURENCE for the tenure. In that approval letter mentioning that please pay the insurance amount to the given below STATE BANK OF INDIA account and i was paid through online. After receiving the same i have received a text message that your loan amount is pending with the bank due to non payment of GST charges of Rs.4, 500-00 and First EMI of Rs.2, 330-00 then only the amount will be credited to your account. And your executive Mr. Shiva Kumar had given another bank account of Syndicate Bank account No : [protected] and i have paid only Rs.4, 500-00 towards GST Charges and Mr Shiva Kumar asked me to contact his superior Mr. Sanjeev Kumar whose mobile No : [protected] and he asked me to pay the First EMI of Rs.2, 330-00 and i was paid the amount of first EMI of Rs.2, 330-00. After one hour he called me and told that your account is in technical problem and please give another account number then we will transfer the same to your account. I had give my another bank account of Central Bank of India and the amount is not yet received. After one hour again i called Mr. Sanjeev Kumar and asked the position. Then he told with me that you have to pay another amount of Rs.4, 200-00 towards Electronic payment system. I could not understand what he told and i told with him that I dont want any loan amount from you and please pay my amount back and he told that it will take minimum 15 days time to send your amount. I waited till today and today i rang phoen to Mr. Shiva kumar, but another executive lift the phone and what upto 11 a.m. I waited upto 2 pm and again call to Mr. Shiva Kumar and he is not lifting the phone and Mr Sanjeev Kumar's phone switched off.

I don't know what is going on and such a reputed company of TATA's also doing like this with the middle class people.

I am submitting herewith the documents which you have sent me and i am enclosing herewith my bank statements which i have made payment to you.

You are hereby requested to kindly look into the matter and do the needful at the earliest.

Thanking you sir.

Yours sincerely,
ARAVA SRINIVAS.

3 Attachments