TATA Capital Complaints & Reviews

Hi,
This is regarding the very first order placed on TataCliq and pathetic experience thus far.
We received the wrong color. Called customer care, Swati lekha gupta said the order is not marked as delivered in the system and gave a ticket number 03012308 verbally and said the same will be sent in email and phone. But nothing came in sms or email.
Later we managed to create a return request on the app with images.Later got a call from Suyog, who asked for the outer packaging, he was informed that tape was off on the shabby outside box. Then Suyog started speaking in a derogatory manner to which he was told to connect to someone respectful and professional, he hung up saying someone will call back. No call came.

Any quick internet search shows scores of complaints on Tata cliq and similar such instances.
Kindly process the return/refund immediately without further hassles

order id:[protected]

I applied for personal loan. I got approval but amount is not credited yet. They promised after I confirmed disburse now, within 2 hours the amount will be credited. But it was not happen yet. It has been two days, but no proper response.

The contact persons are
1. Gurumani
+[protected]
gurumani.[protected]@tatacapital.com

2. Muthukumaran
+[protected]
Coimbatore.[protected]@finnexbspl.com

3. Afrin
+[protected]
EAfrin.[protected]@tatacapital.com

They just gave me false commitments which leads to some financial loss and family problems to me.

So, I’m not like to get loan from such undedicated team and organisation. Kindly accept my request to can my loan application immediately.

My EMI was debited AGAIN on 7th September 3906/- Rs. I have already made the payment of the overdue amount with interest. The payment was done on 4437 Rs on 6th September. This is Fraud and want by money to be reversed.
[protected] - Reg Number

I have made a payment of Rs.2804/- for outstanding EMI of last month Rs. 2638/- and late fees Rs.166/- on 05/Sept/2021. payment has been debited from my account. Transaction Id is also generated but confirmation message is not yet received from Tata Capital. It is still showing that I have outstanding EMI with late fees which is I already paid. I called on customer care number but it is not connecting. Please do the needful at the earliest.

Hi sir mera naam santosh chavan hai.moojhe pre approved business loan ka five lakh ka offer thaa. Verification thik se nahi hone ke kaaran ye loan approval nahi huaa.is baat ko 7se8month ho chooke hai abhi tak business loan ke call aa rahe hai. Par loan nahi mila. Sir sab se pahale 5 lakh ka pre approved personal ka offer mila phir area negative batakar rejectekiya.phir ek mahine ke baad 1.98 lakh ka offer diya phir wah bhi reject kiya .tab maine aapke banjaara hill head office jaakar loan officer se baat karane par oonhone moojhse agar aapka koi personal loan chal rah hai tho ooska track dene ko bolaa .Kotak Mahindra byne moojhe pre approved personal loan 90k diya thaa.jise kareeb 2 saal ho chooke the.ooska statement sir ko forward kiya .3days me amount account transfer ho gaya.ooske six months baad five lakh top up milega bole the.na top up mila na buisness loan mila . please do some fever.aur jo bhi loan mil sakta hai dila dijiye.thank you. My contact number [protected]/[protected]

Hello, I have raised 5 tickets for the same request as the team was closing the ticket without providing any resolution. The case ids are as follows :
Case ID[protected]
CASE ID : 17264576
Case ID[protected]
Case Id : 17076939
Case Id : 17076550

The request is to provide foreclosure documents for loan# 9632770.
Secondly, on the portal i can see miscellaneous requests like address change which I have not raised.
I really don't know what's going on. We don't expect such low service from TATA Company. Request your immediate intervention.
Thanks,
Ankur Midha

I am Hussain Ali Bohra S/o Haider Ali Lokhandwala Mochi Bazar Dungarpur 314001 (Raj.), I had taken a loan from Tata Capital Finance for Tata Hitachi Model: Ex 200 LC Super, LoanA/c No. [protected] Loan Sanction Date 23/01/2018, Loan Sanction Amt 42, 50, 000/-(Forty Two Lakh fifty Thousand Only). EMI: 1, 38, 150/- Every Month Regular EMI: 1, 38, 150/- Deposited but still NOC not found. In the above subject, I have contacted your company's authorized officer Mr. Govind choubisa ji and Mr. Zakir Khan ji branch Udaipur many times through phone, but they have not answered the call till date and have not given any correct answer.

Hello tata capital I am very disappointed 😞 to inform you that I have already paid my two vehicle loan in Covid 2020 pandemic but in this covide situation you are applied late fees or bounce charges to my loan. Even I also applied for moratorium in March 2020 for that I had paid 725 Rs. For moratorium charges then why now I should pay bounce charges after applying moratorium please resolve my case

Dear Sir/Madam,
I had ordered a Sony MDR XB 510AS earphone, having an order Id :[protected] on 03/08/2021 at ₹2699 from TATA CLIQ e-commerce app. The product was delivered to me on 06/08/2021 by tatacliq.
When I opened it and used it, I found some problems in the earphone that sometimes sound goes off or stopped from the earphone. I immediately applied for return of this sony earphone on 06/08/2021, as they have " 7 DAYS EASY RETURN POLICY" for this sony MDR XB510AS earphone which was clearly mentioned just above the BUY NOW Button in app . Their 7 days return policy for this earphone is also clearly mentioned in the invoice page (Image 1) which I got just after buying the earphone through prepaid payment mode and that's why I was comfortable before the earphone being delivered to me.
But when I applied for return on 06/08/2021, just after few hours one of their customer care executive of tata cliq had called me and said that, sir you have to take "BRAND CONFIRMATION" of your Sony MDR XB510AS from Sony India and submit before us only then we will accept RETURN .
And when I called sony India whose Toll free no is[protected], they said that TATA CLIQ is not our "APPROVED DEALER" so we can't help you . Sony India also send the written mail ( sonyindia.[protected]@sony.in ) " KINDLY CONTACT TO YOUR DEALER FROM WHERE YOU HAVE PURCHASED THE SET "
I had sent copy of that mail to TATA CLIQ Whose proof I have also send to you in form of Images no 2, 3, 4, 5 . Now again when I told the whole matter to TATA CLIQ they DENIED to take return and give my refund amount of ₹2699 and demanded for those thing i.e BRAND CONFIRMATION which was not mentioned in their return policy ( All Policies Must be Written and Clearly Visible ACCORDING TO "CONSUMER PROTECTION ACT" ...Image no 6) .
I am totally SURPRISED when TATA CLIQ customer care executive said that, we will not take return if the product will be OK, it means that even IF CUSTOMER WANT TO RETURN THE PRODUCT IF NOT LIKED IT, TATA CLIQ WILL NOT TAKE RETURN, While " they sell almost all the products in the name of 7 DAYS EASY RETURN . And they have never been mentioned these stupid and unethical policies .
But after again and again continuous 2 days of calling and request to their customer care executive, they initiate my request but even even after more than 6 days they neither THEY NEITHER PICKUP MY PRODUCT NOR THEY GIVE REFUND OF ₹ 2699 TILL NOW ...(Image 7) .
I AM TOTALLY FRUSTRATED WITH TATA CLIQ BEHAVIOUR.
CONCLUSION:- From my whole conversation with TATACLIQ Customer care, I would like to say that TATA CLIQ just want to sell the product and didn't want to take RETURNS .
Thesee ways of Fooling customer and practising Unethically in their e-commerce site TATA CLIQ must be stopped . (They did'nt want to obey even CONSUMER PROTECTION ACT ...Image no 8) .
REQUEST and DEMAND :- I want immediate REFUND OF ₹2699 of Sony mdr xb510as.
Thank you. Date:13/08/2021.

Hi, My name is Suresh, I took a PL (Loan number: 6906734) of 1 lakh and paid till 2020 March, Due to covid I could not pay the further EMI.

In June 2021, A person named Monisha ([protected]) called me, I Requested her for loan settlement and some reduction of late payment charges. She told me that she needs to check with her manager and come back. But she never called me back.

Today 26th July 2021, A person named Anu([protected]) called me and using abusing words against me. I told her about above conversation with Monisha. But Anu is not at all listen I'm saying and continued using abusive language against me.

Here, I want to file compliant against Anu for her abusive words.

Hi,
ICICI & Tata Capital
Why my amount was deducted two times under this following statements. Why i am getting all charges from my account? I asked about Tata Capital and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help & clarify me And why you will charges like these under the name of "nach_ad_rtn_chrg~hdbfin".

Please stop all these.

Regards
Harasit Das

Why my amount was deducted Two times under this following statements. Why i am getting all charges from my account? I asked about tata capital and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~tata capital

Please stop all these.

Regards
Harasit Das

On 9th June, 2021, a request for foreclosing a loan account was requested to which Customer care reverted back on 5th July stating that the Foreclosure approval has been received and requested to visit the nearest Tata capital branch for Closure process.
After visiting the branch, the branch manager stated that nothing will be done from the branch and everything will be done from the customer care.

On following up with customer care again, they have gone completely silent despite multiple follow ups.

I guess Tata Capital Housing Finance is trying to make money from the interests accumulated on top of the loan account of customers or they have invested money into some fraud scheme

I have send 10 email to get forclosure letter since 26 June to till date but didnt get it, , i was applied to axis finance they disbursed the Balance Transfer amount, But tata capital peoples are very iresponsible, even today i visit their Marol Branch, but no one is there to discuss even not able to share any senior contact details, Mentally tortured by tata capital

worst service experience will advice dont take any loan from tata

I had applied for personal loan in Tata capital, submitted the necessary documents as well, it's been 2 weeks and none of the customer service department people turned up with any sort of an update . The executives are so unprofessional that they don't even respond to the calls. The customer care number never connects to the executive itself. The worst service ever from Tata Capital.

Today morning i have received a phone call and telling "i am calling from TATA CAPITAL(Contact Number: +91 [protected]" and his head office number: [protected].
He asked my AADHAAR, PAN, Bank account front page, my pass port photo and selfie.
After providing those details from me he send a letter which indicates your loan hs been accepted and he mentioned EMI details. In the bottom he mentioned to send Rs 6, 500/- to account number [protected], Bank IFSC: IBKL0000175 and Bank Name: IDBI Bank. Google pay and phone pay No: [protected]. Finally menioned Note as : Cash deposit are not allowed as per company rule and regulation followed by Mr Ratan Tata signature.

I have raise multiple complaints for my Flat's ownership change request, They've closed the request every time without doing anything.

Unprofessional staff harassing on the name of loan settlement yet not providing details of full and final settlement amount. Rather than that sending abusive messages and personnel to home address.

I purchased clothing from tata cliq valued 4000 rs. I returned the shirts and I have been waiting for the refund from last 2 months. The company is fooling me. I’ve been to the bank and they have showed me proof that no money is credited from Tata cliq.

Subsequent demand Service request ID: 16739694
Demand from builder - Loan Account Number TCHHL[protected]

Subsequent demand by builders not yet released last date is 18th June 2021