TATA Capital Complaints & Reviews

Respected Sir,
I undersign Mr. Pradeep Kumar Singh, wants to bring to your notice an incident that happened
to me. I had applied an OD loan in Tata Capital for amount Rs. 2550799 (Loan A/C no: 9109410). The concerned authority (Ms. Anu Ph no: [protected] and Mr. Arphit Ph no: [protected]) had promised me that there would be no processing fee or any other charges would be charged on the loan amount. The loan that got sanctioned after all the documentation in my account was Rs. 24, 818, 21; the remaining amount Rs. 68978 deducted by Tata Capital was on name of “processing fee and Insurance charges”. On asking Mr. Arphit and Ms. Anu about the amount that was deducted from the loan amount; they said that they were unaware that the processing fee and insurance charges would be charged and he gave me the reason as the criteria of my age (this would have been informed me earlier which was not done).
I am transferring Rs. 24, 818, 21 which was transferred to me by Tata Capital. I do not want to proceed with the loan as the commitments promised by Tata Capital were not fulfilled. I would request you to look in to this matter and take necessary action against them. I hope you will do the needful.

Thanks and Regards,
Pradeep Kumar Singh.

At the time of taking the loan, sales person and customer service told that insurance will cancel at the time of closing the loan but now changed the words that you have to pay the full amount to cancel...

I Kandaswamy Muthuswamy having an PL-OD A/C No.82003269 in TATA Capital.

Sir, due to COVID 19, I am unable to pay my Monthly Interest on time, Hence I request you please convert the Loan Amount along with the Interest into Monthly EMI.
I mailed on 27th April 2021 still no response from TATA Capitol

Please do the needful help.

I had ordered a jeans from Tata Cliq site and the supplier sent me the wrong item, thus i returned the order and opted to get refund in my cliq cash wallet. There is a balance of Rs 688/- displaying on my cliq cash wallet, but i cannot use it to purchase other items through my cliq cash balance for the reasons best known to Tata Cliq experts who are so inefficient that they are still trying their best to solve this technical glitch since...

I have closed my loan tcfpl[protected] on 29th Oct through 17903451 request and got No Due certificate on 1st Nov 2021. After termination of Loan again EMI amount of RS. 22035/- have been withdrawn from my account (Ref:[protected] on 6th Nov 2021. Till now the amount has been refunded. When i called the customer care they are saying it will take another 6 days (till 18th Nov) to reverse the amount. How can Tata Capital can initiate EMI for the terminated Loan. If its initiated why the amount is not returned to the account till now after 6 days . Till i didn't raise the complaint 18011694 they have not even initiated the return process. Is it not a Flow in the system. If some one didn't check the msg or balance in the account Amount will be with Tata Capital only. Is it a type cheating with the customers. Even RBI says if customer amount has been credited with fail status it should returned with in 24hrs but here Tata Capital didn't even bother till i raised complaint. This really questions credibility of Tata Capital. With this Loan itself i have two different experiences which show there are Flaws in the process and they can easily keep customer money if no one raise question. When they are keeping my money with them they have to pay Interest the same which they charge for late payment.

I have ordered a product from tata cliq and then i cancelled the order due to delayed delivery and then on 5 November my refund was intiated and then on 10 November on Tata cliq app there it is showing that 0.0 rs refunded successfully but i didn't get anything in my account....

I have loan with tata capital.
I have made part payment of 40lakhs in february. Emi paid 88, 000
they did not reduce the emi amount in month of march. Emi paid 88, 000.
Thy reduced the emi in month of april.
I have been asking for the explanation for delay.But no response since 4 months.

I have a home loan account with Tata Capital Housing finance Ltd, today I went to their office at Lajpat Nagar New Delhi branch for foreclosure of my loan account alongwith the cheque of balance loan amount. The receptionist refused to accept my cheque and refused to foreclose my loan account. When I talked to the senior officer, he also refuse to accept my cheque and foreclose the loan account. They made me run from pillar to post but nobody hear me. This is very shameful behaviour of Tata Capital employees. I want to foreclose my loan account as soon as possible before expiry of my cheque within two days. Ply help.

I did a payment of Rs4594.65 from paytm wallet linked to mobile number [protected] for tata capital loan. Amount got deducted but bill payment got cancelled and amount not refunded to me.
Order I'd: WPT[protected]
Wallet transaction I'd: [protected]

My name Piyush kashyap s/o Rajendra kashyap. I buy a two wheelers From Ghaziabad hindon Honda meerut road Financing from Tata capital and my last month emi delay from our Financing problem but we saying recovery agents to paid for 5 November But telecaller girl misbehaving and start abuse with me and my wife I have record all call and I am complain against tata capital in legal.
Thank you
Regard
Piyush kashyap
Loan ID:-TCFTW[protected]
Owner kusum Lata my mother
Vehicle no. UP14EQ7565
Contact:- [protected]
[protected]@gmail.com

Hello sir/mam that is a full name is jbl tune 510 bluetooth headphones black order no is[protected] that is a return request raise and my return request declined for company delivered a damage product recived for starches and and sound problem and tata cliq tell me please job sheet product I will return and provide job sheet that tell me your product is no return and provide jbl agent mail send for all reason that company is no product return and no refund my product pricing 3599 and I am a said for that product that is no help for tata cliq I am last choice for cyber court compalint for police that is last choice ok

Order no[protected]M11 SAMSUNG 2 PCS)
Date 5 oct 2021
Sms recv 10 oct your order deliverd
Till date not receive, so manay contact customer care also mail but the dont reply to me..

Customer care not responding any email message from couple of days..I am injured right now and foreclosure request approval need to extend for immediate basis..

I had financed a bike from your bike. My contract number is [protected]. I have not received my NOC yet. Its been more than 5 years i am waiting for NOC

Please provide me the foreclosure letter before i write an email to RBI

My Loan Number: 9048466. I am following up with you people for the last 3 weeks with no response to my email. I just wanted to know that after paying the switch fees amount on 2nd Sept why my tenure has not been reduced and the interest rate remains the same ie 7.9%. At last, I dial your customer care number and someone name Aftab from the retention dept had spoken with me. First of all, he doesn't know how to speak to the customer. He was extremely rude to me and denied helping me with my query. This is how you deal with your customer? I am been a loyal customer with no bad record to date, this is how you treat your customer even though it's your fault. I want management to take action against Aftab and make him understand how to interact with a customer. I am fed up with your service. Till date my answer is unresolved. I took the home loan & 2 wheeler loan (Cleared) by keeping Mr. Ratan Tata in mind. Because he is a true gentleman, but you people are spoiling his name and reputation of his company and troubling your customers with their unacceptable behavior. Have some respect for that person who has a good name in the world.

Management: Suggestion to top management. You need to train your people to how to talk and have some curiosity to reply to a query of the customer.

Regards

Uday Panikar
+ 91 [protected]

I seek your immediate action, explanation and appropriate on the following case.

On 20th September 2021, Monday, I tried to purchase a Rs. 5000 Gift card for someone from Tata Cliqu. To my surprise, the transaction happened but I didn't receive the GV so I called up their representative for an explanation. She explained me that this happened due to some technical glitch and the deducted amount will be credited to my bank account in some time. Further to that, she suggested to purchase another GV.

As the tata Cliq, is a reputed brand I purchased another Rs. 5000 GV. This time also it got failed and the amount got deducted from my account. (Proofs attached) Now total amount is Rs. 10, 000 but neither Tata Cliq nor HDFC Bank is taking any responsibility for the transactions.

Since Monday all the representatives of the tata cliq are misleading me and nobody is explaining to me the exact issue or how and when will I get my money back. They confirmed to me twice that your amount will be credited in your account in next 4-5 days.

TATA Cliq representatives are not providing me any solution to this problem neither they are willing to resolve the issue. I would request somebody from your team to look into this matter on an immediate basis or I will be forced to go to consumer court regarding this issue.

It's not just an amount but harassment from your side as everybody from your side is taking me for a ride.

Please understand I need to explain this entire case to your representative each time I called the bank.

To whom so ever it may concern in your team, please take immediate action and provide some resolution ASAP or I'll be forced to take legal action.

Awaiting your reply.

Im belonging to Telangana Hyderabad..I missed 1month emi of this month coz of personal problems soo I couldn't make a Payment ontime I told them I will pay in this month only then to collection agents are harrassing and torturing me..His name is Shiva Krishna...I couldn't take it anymore sir.. Please doo support for us...

Tata capital finance housing is a worst company with no credibility. It's been two months i have paid of the loan amount, however tata capital still deducts money from my bank account every month. They did not return my paperwork and i have tried to contact them numerous times via phone and email but no response whatsoever. I ever wrote email to md of tchfl with no response. This company is only after customer money rather than providing services to customers and care about customer satisfaction. Please take action against this company which has no ethical and moral values or a sense of responsibility towards their customers.

I Rajen Thakker on behalf of My Wife Rasika Thakker and raising the complaint, we had taken a Personal Loan in my wife's name from Tata capital Loan Account Number TCFPL[protected].
We are unable to make the payments of EMI as our business has closed and out income has stopped due to COVID-19, pre -covid we were completely regular in payments of loans and credit cards be it tata capital or any other bank or NBFC but post- covid we are defaulting everywhere . But the recovery of tata capital is not ready to understand and is making harrassing and provocation calls to us and are threatening us of dire consequences hence wish to raise the complaint