TATA Capital Complaints & Reviews

Well I took personal loan from Tata capital, everything was smooth and I was making the payment on EMIs on time but due to this covid situation I couldn’t make the payment n these Tata capital finance services are harrasing and abusing n saying things like Emi bar and tu bahar Gaon se aii hai kya n all n the tone was the worst . I have recvd these kinds of calls many times which is very depressing for a lady . N recently on 1.Jan.21 Tata capital represent the cheque’s if Rs. 2, 35000 in my account without my knowledge n my emi amt is rs 6779 . So regarding this I visited the Ghatkopar branch and they were not ready to help n they don’t have manners to talk, the cluster manager asked to sit in cabin n he started explaining so I thgt for my reference I will remove video on Wat he is explaining he directly tld me Get out . It was very humiliating for me coz no1 has talk to me like this ever and they make me feel like I am a criminal as I haven’t made the payment very depressing . I dialed 100 number the police officer arrived Bt still it was very depressing and insulting . N have decided for settlement n now it’s already in process and on 13.jan.2021 I recvd an msg stating that Tata capital will represent the amt of rs. 6779 in 1 to 3 days . N on the 14 . Jan 21 I called collection lady Bt unfortunately she dent recve my call so I called other executive who called me for confirmation that I am going for settlement n amt is this n all . I called him and this fellow is so rude he told me that u have to make a payment I tld him I have already applied for settlement thing how can I pay the Emi I don’t have amt Bt this fellow was so rude he is stuck on 1 thing that u have to make a payment .and later again I conference the call between that lady employee and that man from Tata capital n he is telling that lady to disconnect the call n he tld me payment kar. I get offended and how he can talk to like this . N we had an argument n at the end he is giving me damki that I will see Kaise tera settlement hota hai n I will reject ur settlement .
I need help m very stressed and depressed n all these things are very insulting for me .
I actually need help ...

Very worst service providing from custoemr care and collection dept.

Seriously saying this is the worst bank i have ever seen in my life. WORST WORST SERVICE.

Trying to close a loan for the past 6moths but no reponse they are asking to go there and there but no solution.

I have taken home loan from tatacapital 4 tesrs back and want to close it since i want to sell the property. Homeloan number is 9910125, Tatacapital agent name is Vinod.

I have sent an email to the concerned person stating that i need the required docs for loan closure, but i haven't got a response even after couple of reminders.

Could you please help me in this regard.

Sir Mene Tata cliq se realme buds 2 Rs.591ka purchase Kiya tha lekin Kuch problem hone ki vja se Mene usko 22/12/2020 me return Kar Diya or Mera 23/12/2020 ko refund clear ho gya lekin mere account me abi tak koi refund nhi Aaya hai sir unhone mujhe reference number bi de Diya h plz MERI help kre
Reference id-17203010345049496558049

Extremely bad experience !!
Ordered a headphone here. The product status changed to delivered before the date of delivery, without me receiving it. Apparently my product has been shipped to a different location from my address.
6 days and all the customer support has to say is they are looking into it, even after numerous calls. My reviews on this app are getting rejected and now am even unable to raise a complaint !
Please take action against this shopping website !
Don't run an inefficient portal and harrass the common person !

April emi deducted for home loan account number 10562333 in the month of July. escalated several times but no response from customer support team. i applied for moratorium from April to August. created so many tickets for this issue but no response. its now 6 months i m doing follow up for refund. no one replying from tatacapital customer support.

I returned shoes worth 849 rs but they on 9 th November and i returned it but one month has passes they Didn't refund my money yet

I have ordered a Marshal Kilburn II speaker from Tatacliq.com but instead I have received a totally wrong product.

Please provide list of document with mention possession letter no.2442-43/05 dt.28/02/05 against office order no.999/04
dt.15/09/04 .over complaint n0. 15158472 dt.19/11/20 Please provide LOD urgently My home loan a/c no. 10300263 thanks

h.s.kushwaha

I have a morgage loan with tata capital Loan account no is TCHHF[protected]
Since 6 months i have been trying to communicate with the company officials but there is no response .I want to make a part prepayment of my loan but no one from the customer care is bothering to reply .I have called them hundred of times but there is no response.

I had initiated a order on Tata Cliq App on 25th September with Online Payment.

The Order was Confirmed after making the online payment with Order Id[protected] on 25th Sept 2020.

I waited for few days to receive the order but didn't get order delivered, so I had inquired with Tata Cliq Customer Care for the Order Status.

They ask me to wait for another few days for order delivered, but still the order didn't get delivered.

So I ask Tata Cliq Customer Care for refund of the paid order, but they ask me to wait for 4 to 5 days for process of order refund.

After many constant follow up more than one month time still I am unable to get the order refund.

The Tata Cliq Customer Care and its Finance Team responsible for the refund operations gives excuse for wait for 2 more days for refund processing, but never gave the refund of the order paid.

I am very disappointed with the Brand - TATA Cliq for such type of cheating and false excuses for not giving refund for the paid order.

I advise to all the people who do online shopping to boycot the online Shopping from Tata Cliq for such a low grade service for the products and refund of the order.

The Tata Cliq Customer Care as well as its Finance Team responsible for the refund of paid order is a SHAME on the Credit of Brand TATA for spoiling its credit.

Dear Sir,

I have placed an order at tata cliq online shopping application at 17/10/2020 under condition of my old exchange phone.

Tata cliq exchange/return policy is they can place order 1st then with in 3 working days they can pickup exchange (old) product.

I have recived the new phone at 22/10/2020 but my old phone still not exchange.

I have tried & raised return request to tata...

I ordered on 31/10/2020 to TATA CLIQ printer of Canon G3010 but i received low model Canon G2010 form TATA CLIQ. It get me on 03/11/2020 and i complained it also 03/11/2020, than they gave me to resolve my problem within 2 or 3 days, but today on 12/11/2020 it did not solve. I call and mail in TATA CLIQ for this purpose many time and share picture and videos on time of open of curior on whatapp numbers TATA CLIQ provide me

Due to Covid I had lost my job, I had availed moratorium for 5 months, after that I could not pay EMI for Sept 20 and Oct 20 but you have debited my accounts unfairly as NACH return charges of Rs.590/- 7 times totaling to Rs.4130/- (on 12th, 16th, 20th, 23rd, 27th, 29th & 30th Oct 2020). This is not fair.

I took a loan from TATA Capitals just because of this name TATA.I had immense faith in this name, just this name.How do I begin telling what mental harrassment TATA Capitals has caused me.I have clean record from the past 10 years but due to lockdown I couldn't pay 3 installments.So this bank agent came to my house and asked me to clear the pending emi's.I told him I will pay clear it all on 10th November.He said ok.My mistake was I believed him.So what happens next is on 9th Nov I was going to pick up my customers in Delhi and some agents from TATA Capitals found me and forcefully entered my car and took me to some unwanted and isolated place.How in the world can someone do something like this.Even if you have to recover your car how can you opt for such gundagardi.I cannot express how insulting this has been for me.Mental harassment I have been subjected to is undescribable.I have lost all my faith in TATA now I am going to make sure I don't buy even a needle from TATA.Is this what you do your customers?Is this how you treat them?

Hi Team

I have been doing flow up Tata cliq for my refund since 15 days still no sms or email confirmation from them.

Order no .[protected] .

Very very disappointed with their service ..

Respected sir/ mam
I took a loan in Tata capital
In corona time also I paid emis regularly

Interest on interest they had paid only 426
EX- gratia only
I want calculations what they have given to me
And how they are calculated
Please help on this

Dear sir

I had placed an order to purchase sonata watch with tatacliq.com with order Id :[protected] on 07 sep 2020..paid through my RBL bank credit card, on the same day i had cancelled this order, till now i didnt got my amount refund.

After giving many complaints ( almost 20+ complaints ) with tatacliq they are saying that this issue is escalated to higher authority..till now no response..

Kindly look into the matter and do the needful.

Thanking you

Praveen Kumar C
[protected]

Ordered a pair of sneakers for INR 3, 200 on 4th October 2020 and the product was cancelled on 17th October by Tata Cliq itself, stating that the package was misplaced in some warehouse. I agreed for the refund initiation and now on 24th October 2020, I still haven't received the refund. The customer service is very poor as they are not even picking up the call. And whenever they call me, according to them they have already refunded the amount but I haven't received any refunded amount. They have also provided an ARN code but my bank can't track the transaction through that given number. Its been more than 20 days and I want money back as soon as possible.
Order ID[protected]

I have taken home loan from tata capital and have paid all the dues and on time. When asked for the original documents, they told to pay 5.5k+ as documents retrieval charges. No other firm or bank is charging like that after paying the loan amount.
And Tata Capital is charging customers like anything when there is no written mandatory rule under RBI or Housing Finance ltd that they can charge customers like that.