TATA Capital Complaints & Reviews

I had initiated a order on Tata Cliq App on 25th September with Online Payment.

The Order was Confirmed after making the online payment with Order Id[protected] on 25th Sept 2020.

I waited for few days to receive the order but didn't get order delivered, so I had inquired with Tata Cliq Customer Care for the Order Status.

They ask me to wait for another few days for order delivered, but still the order didn't get delivered.

So I ask Tata Cliq Customer Care for refund of the paid order, but they ask me to wait for 4 to 5 days for process of order refund.

After many constant follow up more than one month time still I am unable to get the order refund.

The Tata Cliq Customer Care and its Finance Team responsible for the refund operations gives excuse for wait for 2 more days for refund processing, but never gave the refund of the order paid.

I am very disappointed with the Brand - TATA Cliq for such type of cheating and false excuses for not giving refund for the paid order.

I advise to all the people who do online shopping to boycot the online Shopping from Tata Cliq for such a low grade service for the products and refund of the order.

The Tata Cliq Customer Care as well as its Finance Team responsible for the refund of paid order is a SHAME on the Credit of Brand TATA for spoiling its credit.

I ordered on 31/10/2020 to TATA CLIQ printer of Canon G3010 but i received low model Canon G2010 form TATA CLIQ. It get me on 03/11/2020 and i complained it also 03/11/2020, than they gave me to resolve my problem within 2 or 3 days, but today on 12/11/2020 it did not solve. I call and mail in TATA CLIQ for this purpose many time and share picture and videos on time of open of curior on whatapp numbers TATA CLIQ provide me

Due to Covid I had lost my job, I had availed moratorium for 5 months, after that I could not pay EMI for Sept 20 and Oct 20 but you have debited my accounts unfairly as NACH return charges of Rs.590/- 7 times totaling to Rs.4130/- (on 12th, 16th, 20th, 23rd, 27th, 29th & 30th Oct 2020). This is not fair.

I took a loan from TATA Capitals just because of this name TATA.I had immense faith in this name, just this name.How do I begin telling what mental harrassment TATA Capitals has caused me.I have clean record from the past 10 years but due to lockdown I couldn't pay 3 installments.So this bank agent came to my house and asked me to clear the pending emi's.I told him I will pay clear it all on 10th November.He said ok.My mistake was I believed him.So what happens next is on 9th Nov I was going to pick up my customers in Delhi and some agents from TATA Capitals found me and forcefully entered my car and took me to some unwanted and isolated place.How in the world can someone do something like this.Even if you have to recover your car how can you opt for such gundagardi.I cannot express how insulting this has been for me.Mental harassment I have been subjected to is undescribable.I have lost all my faith in TATA now I am going to make sure I don't buy even a needle from TATA.Is this what you do your customers?Is this how you treat them?

Hi Team

I have been doing flow up Tata cliq for my refund since 15 days still no sms or email confirmation from them.

Order no .[protected] .

Very very disappointed with their service ..

Respected sir/ mam
I took a loan in Tata capital
In corona time also I paid emis regularly

Interest on interest they had paid only 426
EX- gratia only
I want calculations what they have given to me
And how they are calculated
Please help on this

Dear sir

I had placed an order to purchase sonata watch with tatacliq.com with order Id :[protected] on 07 sep 2020..paid through my RBL bank credit card, on the same day i had cancelled this order, till now i didnt got my amount refund.

After giving many complaints ( almost 20+ complaints ) with tatacliq they are saying that this issue is escalated to higher authority..till now no response..

Kindly look into the matter and do the needful.

Thanking you

Praveen Kumar C
[protected]

Ordered a pair of sneakers for INR 3, 200 on 4th October 2020 and the product was cancelled on 17th October by Tata Cliq itself, stating that the package was misplaced in some warehouse. I agreed for the refund initiation and now on 24th October 2020, I still haven't received the refund. The customer service is very poor as they are not even picking up the call. And whenever they call me, according to them they have already refunded the amount but I haven't received any refunded amount. They have also provided an ARN code but my bank can't track the transaction through that given number. Its been more than 20 days and I want money back as soon as possible.
Order ID[protected]

I have taken home loan from tata capital and have paid all the dues and on time. When asked for the original documents, they told to pay 5.5k+ as documents retrieval charges. No other firm or bank is charging like that after paying the loan amount.
And Tata Capital is charging customers like anything when there is no written mandatory rule under RBI or Housing Finance ltd that they can charge customers like that.

I had ordered a smart watch on Oct 16th 2020 and after some time I realised there was a cheaper offer elsewhere and cancelled my order within a few hours.

Later after couple of days I checked to see the status of the refund and it says refund processed successfully whereas I did not get the money credited into my ICICI bank credit card account yet and today is 19th. I have raised multiple tickets but the issue is yet to be resolved.

Not sure why is status showing as refund processed when it is not actually the case.

Sir,
My name is SR Venkatachapathi contact No [protected].
I am staying in chennai this covid time using fradu to take money from public
Expecally your collection team not inform before and website also closing and not showing due date after due day asking money to pubic using women speaking badly and collecting money to pubic in this fradu your team member also involing in chennai.
The goverment saying no cash transection money but your team members asking money

HI team,

My loan no TCFPL[protected] is deducted twice one through ECS and same day I was asked by your representative to pay through online portal, even when I told him it will be represented but he said no it will not be represented you have to pay online now amount is paid twice.

Please reverse the amount back on urgent basis as one more ECS will be presented in my account.

Regards,

Shweta

My acer laptop charger failed and I searched for it online. I found a similar product on Tatacliq shopping site but I was totally disappointed.
See the photo

1. This is the only photo and even though it has arrow marks there are no more photos available of the product
2. The pin is not visible in the photo
3. The exact models of acer laptop with which this charger is compatible is not mentioned anywhere on the product page

How does Tatacliq expect me to buy this product with such poorly stated information and incomplete photo?
What the heck the top management is doing? Is this company making any profit and if not have they tried to find out the reasons why?
This is poorly managed site with no adequate information to buy the product with confidence.

I have no option but to look elsewhere or in a local market!
Regards

Hello,

This is regarding the order#[protected].

I had bought croma7.4 kg washing machine & got a defective piece. Immediately i spoke to the customer care & initiated a return.

I had followed up with you tata cliq team day in and out. After tremendously following up, i received a call from their large appliances team. Based on their instructions i uploaded all required screenshots & return was approved.

My extended warranty from zooper got cancelled and the amount got refunded.

However, it's been 4 months now still my defective washing machine has not got picked up & i didn't receive any refund.

I would have called their customer care number 1000 times and every time i got the same reply that it would get picked up in 24 hrs, but all in vain.

I had even requested to atleast refund me the amount in tata clique account so that i can buy a new washing machine & get the old one picked up as and when they can. But there has been no response.

I am very frustrated & harassed with the horrible experience.

Regards,
Rahul telang.
[protected]

Refund amount not credited to my account. I chasing customer care for past 20days still not resolved and they close the ticket stating they already transferred, however, I didn't not got the payment yet. if someone investigates in details and help me with the refund payment would be great.

Regards
Selvi
[protected]

A very poor service from tatacapital home loan department. They have deducted emi on an unknown date even though applied for moratorium and when asked for refund no one is replying from tcfsl team. More than 15 email i sent to customer care but no reply. Following up since july. I don't need refund but atleast they could reply on email.. When called customer care they are saying their own rules which is different from rbi. I will transfer all my home loans to other bank. Fed up following with tcfsl team.

I was purchased one water purifier through Tata cliq online e commerce site, unfortunately I was chosen wrong product upto now I didn't opened the box also and I was kept return request to the e commerce app but there is no response from 1 week onwards

Purchased a t shirt from Tata cliq which was returned and after pick up I received an email that I will get my refund within 24-48 hours but a month has been passed but no refund is initiated.I have raised many complaints but no response from company.

[protected]
Refund processed is incomplete as cliq cash was not refunded in account.

Please check and provide cliq cash.

I would like to bring it to your notice that I have purchased a product from Tata cliq app thinking its a made in India app. The product was not upto the mark so we requested a return. Its been 3 weeks now, either the customer number is busy or they dont respond. 2 of the service person of customer care attended the call and said you will get a call back and email regarding this. But we didn't receive any email or call. The product is still at my place without having any use.

Please look into this matter as soon as possible. There return date is just 1 week away from now.