TATA Capital Complaints & Reviews

Respected sir,

My Loan A/C no[protected]

I had taken loan from Tata capital on 26/12/2018 and I had taken flat in the Mahindra Happinest Palghar Project at the time of Loan they had given me assurity that you are eligible for the Pradhan Mantri Awas Yojana on the basis of my Documents. Now they are Rejecting my PMAY. Reason what they are giving is that my home comes under rural area that's why I am not eligible.

But before me another customer of mahindra who had taken the loan of Tata capital from the same place had received PMAY. so why don't I. Also if its rural sub-area then before processing a loan, they should inform me that they will not be able to give me a PMAY. now after 2 years they tell me that the executive left the post that had contacted you now we don't know what she had committed to you.

sir please help me to process my PMAY.

I have missed one month's payment and clearly stated it to the executive that the same will be paid next month but i have been receiving continuous threats from her and misuse of language.

If i had missed the payment for more than 3 months then i understand- for 1 month delay no executive can call and yell at a customer and give threats and use words like you are just a customer going and hiding? Like why will any executive talk like this- with yelling and screaming inspite of stating the same will be paid next month.

The executive with ph- [protected] has been continuously calling and texting with abusive threats- i want immediate action against this lady or i am raising this issue at consumer forum irrespective of continuously stating i will pay the same next month.

If the customer skipped 3 months or more payment then i understand- This was one month and it has been communicated appropriately- i still am receiving threats stating ill send executive to home and office- like what is the use when i clearly stated the same will be paid next month. This is pure abuse and i didnt expect tata capital to treat customers the way i am treated,

Online payment was made on 5th Feb 2021 for the swipe slate 2 tablet. Order was confirmed but did not processed. I called to their customer care on 8th Feb 2021 and registered my complaint. They assured me the problem will resolved in 3 working days. Every time when I called them, they said minimum 3 days required but didn't resolved my issue. Also, i can not cancel the product from my online account. Today they mailed me regarding closing of 1 complaint and they stated wrong Order ID in the mail. My order ID is[protected] and Transaction ID is [protected]

Refrnce no.80968087
Aplctn no.43981415
is it geniune loan or fake kindly tell me ..he was taking charges 40k still he was telling 15k charges

Tata Cliq — Order Not received and no updates on regular complaints.
M
Myeuas
Feb 4, 2021Feb 4, 2021
Mark as Resolved

I had ordered a washing machine worth 30, 500 from my credit card in the republic day sale, which was supposed to be delivered by 30 Jan, 2020.

I raised a complaint in 30th itself that the order tracking shows - order confirmed and no further updates, and to speed up the process.
I have been regularly calling customer care service, and get update that complaint has been logged, they will resolve it within 3 days, but today is 5th day and no further action is done, even after repeated inquiring from my side.

Today, after calling the team again, they informed they will refund my money back. Also, if I buy the same product again, I need to pay bank interest on my credit card, plus after republic day sale is over it is going to cost me[protected] extra at least.

I am not getting any resolution from their side, and I am not in state to reorder the product, specially this was supposed to be a gift to my wife. We do not want a refund, we want the product asap.

The order details are as follows:
Registered email: [protected]@gmail.com
Order placed on : 23 Jan 2021
Order ID :[protected]
Transaction ID : [protected]
Product: IFB 7.5 Kg Fully Automatic Front Load Washing Machine (ELITE PLUS SXR, Silver)

I had ordered a washing machine worth 30, 500 from my credit card in the republic day sale, which was supposed to be delivered by 30 Jan, 2020.

I raised a complaint in 30th itself that the order tracking shows - order confirmed and no further updates, and to speed up the process.
I have been regularly calling customer care service, and get update that complaint has been logged, they will resolve it within 3 days, but today is 5th day and no further action is done, even after repeated inquiring from my side.

Today, after calling the team again, they informed they will refund my money back. Also, if I buy the same product again, I need to pay bank interest on my credit card, plus after republic day sale is over it is going to cost me[protected] extra at least.

I am not getting any resolution from their side, and I am not in state to reorder the product, specially this was supposed to be a gift to my wife. We do not want a refund, we want the product asap.

The order details are as follows:
Registered email: [protected]@gmail.com
Order placed on : 23 Jan 2021
Order ID :[protected]
Transaction ID : [protected]
Product: IFB 7.5 Kg Fully Automatic Front Load Washing Machine (ELITE PLUS SXR, Silver)

Tried to make a purchase (order #[protected] on 23rd Dec'20 on Tata Cliq website, did a payment thru UPI (G-pay) -ref #[protected] payment was debited from my account however payment timed out on Tata Cliq website. I was told the amount will be credit back to my account in 4- 8 days but the amount was never credited back. Raised multiple complaints with the company but till date amount is still not credited back. All tickets raised to resolve the issues are closed out without any resolution.

Sir,
I have a personal loan from tata capital services pvt ltd. All thing are going smooth and all emi paid on same date but due to covid pandemic i am job less and first get a 3months moratorium then government increase the moratorium period am also increase the same. Total 5 month moratorium taken by my side. Currently first off all tenure was increase by 48 months to 58 months second sanctioned amount also increase by the company 4 lakh 53 thousand to 4 lakh 83 thousand and when he disbursed only 4 lakh 36 thousand in my account but today in statement he shows 4 lakh 83 thousand disburse and no any amount retun by company against EX gratia scheme launched by RBI.kindly take action

Find the below loan no
TCFPL[protected]

Regards
Saurabh shukla

The item with order number[protected] was ordered on 14th Jan 2021 and the item is ready to be shipped since 16th Jan 2021 but the item is yet not shipped till date. Raised a complaint through the Tata Cliq app but always receive an email that we tried contacting you but have not received a single call regarding my complaint.

Further i would request you to please help in shipping the item or cancel the order with full refund.

Well I took personal loan from Tata capital, everything was smooth and I was making the payment on EMIs on time but due to this covid situation I couldn’t make the payment n these Tata capital finance services are harrasing and abusing n saying things like Emi bar and tu bahar Gaon se aii hai kya n all n the tone was the worst . I have recvd these kinds of calls many times which is very depressing for a lady . N recently on 1.Jan.21 Tata capital represent the cheque’s if Rs. 2, 35000 in my account without my knowledge n my emi amt is rs 6779 . So regarding this I visited the Ghatkopar branch and they were not ready to help n they don’t have manners to talk, the cluster manager asked to sit in cabin n he started explaining so I thgt for my reference I will remove video on Wat he is explaining he directly tld me Get out . It was very humiliating for me coz no1 has talk to me like this ever and they make me feel like I am a criminal as I haven’t made the payment very depressing . I dialed 100 number the police officer arrived Bt still it was very depressing and insulting . N have decided for settlement n now it’s already in process and on 13.jan.2021 I recvd an msg stating that Tata capital will represent the amt of rs. 6779 in 1 to 3 days . N on the 14 . Jan 21 I called collection lady Bt unfortunately she dent recve my call so I called other executive who called me for confirmation that I am going for settlement n amt is this n all . I called him and this fellow is so rude he told me that u have to make a payment I tld him I have already applied for settlement thing how can I pay the Emi I don’t have amt Bt this fellow was so rude he is stuck on 1 thing that u have to make a payment .and later again I conference the call between that lady employee and that man from Tata capital n he is telling that lady to disconnect the call n he tld me payment kar. I get offended and how he can talk to like this . N we had an argument n at the end he is giving me damki that I will see Kaise tera settlement hota hai n I will reject ur settlement .
I need help m very stressed and depressed n all these things are very insulting for me .
I actually need help ...

Very worst service providing from custoemr care and collection dept.

Seriously saying this is the worst bank i have ever seen in my life. WORST WORST SERVICE.

Trying to close a loan for the past 6moths but no reponse they are asking to go there and there but no solution.

I have taken home loan from tatacapital 4 tesrs back and want to close it since i want to sell the property. Homeloan number is 9910125, Tatacapital agent name is Vinod.

I have sent an email to the concerned person stating that i need the required docs for loan closure, but i haven't got a response even after couple of reminders.

Could you please help me in this regard.

Sir Mene Tata cliq se realme buds 2 Rs.591ka purchase Kiya tha lekin Kuch problem hone ki vja se Mene usko 22/12/2020 me return Kar Diya or Mera 23/12/2020 ko refund clear ho gya lekin mere account me abi tak koi refund nhi Aaya hai sir unhone mujhe reference number bi de Diya h plz MERI help kre
Reference id-17203010345049496558049

Extremely bad experience !!
Ordered a headphone here. The product status changed to delivered before the date of delivery, without me receiving it. Apparently my product has been shipped to a different location from my address.
6 days and all the customer support has to say is they are looking into it, even after numerous calls. My reviews on this app are getting rejected and now am even unable to raise a complaint !
Please take action against this shopping website !
Don't run an inefficient portal and harrass the common person !

April emi deducted for home loan account number 10562333 in the month of July. escalated several times but no response from customer support team. i applied for moratorium from April to August. created so many tickets for this issue but no response. its now 6 months i m doing follow up for refund. no one replying from tatacapital customer support.

I returned shoes worth 849 rs but they on 9 th November and i returned it but one month has passes they Didn't refund my money yet

I have ordered a Marshal Kilburn II speaker from Tatacliq.com but instead I have received a totally wrong product.

Please provide list of document with mention possession letter no.2442-43/05 dt.28/02/05 against office order no.999/04
dt.15/09/04 .over complaint n0. 15158472 dt.19/11/20 Please provide LOD urgently My home loan a/c no. 10300263 thanks

h.s.kushwaha

I have a morgage loan with tata capital Loan account no is TCHHF[protected]
Since 6 months i have been trying to communicate with the company officials but there is no response .I want to make a part prepayment of my loan but no one from the customer care is bothering to reply .I have called them hundred of times but there is no response.

I had initiated a order on Tata Cliq App on 25th September with Online Payment.

The Order was Confirmed after making the online payment with Order Id[protected] on 25th Sept 2020.

I waited for few days to receive the order but didn't get order delivered, so I had inquired with Tata Cliq Customer Care for the Order Status.

They ask me to wait for another few days for order delivered, but still the order didn't get delivered.

So I ask Tata Cliq Customer Care for refund of the paid order, but they ask me to wait for 4 to 5 days for process of order refund.

After many constant follow up more than one month time still I am unable to get the order refund.

The Tata Cliq Customer Care and its Finance Team responsible for the refund operations gives excuse for wait for 2 more days for refund processing, but never gave the refund of the order paid.

I am very disappointed with the Brand - TATA Cliq for such type of cheating and false excuses for not giving refund for the paid order.

I advise to all the people who do online shopping to boycot the online Shopping from Tata Cliq for such a low grade service for the products and refund of the order.

The Tata Cliq Customer Care as well as its Finance Team responsible for the refund of paid order is a SHAME on the Credit of Brand TATA for spoiling its credit.