[Resolved] Tata Croma — croma portable ac gas filling | |||
Dear Team, I purchase carom portable ac product serial No-CRC[protected].1st I complain 18-2014, after that I follow up for service after 5day carom executive came for ac pick up for service center then I follow up for deliver and call carom customer care service. When I call carom customer care executive engineer call back 24 hr.after 10 day follow up carom deliver my ac and after 29days Ac gas finesh then I register complain dated[protected]. Then start coma same active another complain dated[protected] I talk 1hr about my ac gas filling executive after that I tack customer care TL Mis/Mrs.Proomilea she com mite me next day till dated 11am carom engineer pick your ac but carom engineer come my home for ac pick up dated-14.06.2014 then another follow up for ac deliver dated[protected].I talk carom customer care executive 1hr carom customer care executive say me 24 hr deliver you ac . I wait 24 hr then I wait dated -19, 20, 21, after that I call carom customer care executive for ac deliver executive not give me satisfaction answer an croma customer care executive cut my phone 3 time .after that corma customer care received and cut my phone then i talk croma customer executive TL Mis/Mrs-proomila she not give me satisfaction answer then i talk customer executive TL Mis/Mrs-proomila supervisor Mr. Ajay Kumar i hold phone TIME :7:30 to 9:30 no one solve my problem and give me 24 hr . when i told i want talk you supervisor they answar me supervisor not available ???? I wait and hold my phone now one solve my problem... Note:- corma people mentally and physically harassment and no one solve my problem i want whatever commitment me kindly mail me . croma customer care executive and supervisor Mis/Mrs-proomila, Mr.Ajaykumar as well as Jagidish kumar( Emp. id-86016) With Regards Amit Kumar [protected] [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. | |||
6 Comments | |||
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i now rating for tata croma
Reply
Dear Customer,
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We have escalated this issue to the concerned team and we will get back with the closure soon.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We have escalated this issue to the concerned team and we will get back with the closure soon.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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