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Tata Motors Complaints & Reviews

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Updated: Feb 10, 2026
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Tata Motors reviews & complaints page 160

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H
Himanshu Vaish
from Noida, Uttar Pradesh
Sep 27, 2018
Resolved
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Address: Lucknow, Uttar Pradesh, 226016

I bought tata nexon xz+ diesel single tone from goldrush motors lucknow on 28th sept 2017. When i am trying to renew my policy i was facing issues. When i checked i found out that they issue me a policy for petrol car. Even the car model was wrong (They mentioned nexon xz+ petrol single tone. I have attached my rc and insurance. The engine number and chassis number is same on both documents but the model is different on insurance.

I believe they wanted to save some cost and so they did this fraud. I have had many issues with this dealer from day 1. Please check the attached pics of the same.
Oct 31, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
Tata Motors Customer Care's response
Dear Himanshu,

We're concerned to know about your experience and want to look into it. Kindly share your contact details and the car chassis number via messages as it will help us to assist you better.

Regards,
The Tata Motors Team
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    B
    from Allahabad, Uttar Pradesh
    Sep 27, 2018
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    Address: Meerut, Uttar Pradesh

    I purchased 2tata truck chassis3718 from SJS Motors Meerut in the name of Nasir Ahmad&mrs Shamim jahan in the month of August 2018.before delivery truck cassis in the tyres of appolo brand .At the time of delivery trucks front wheel of appolo brand&rear 8tyres of JK brand.After delivery of chassis my driver meet to Mr chauhan GM of SJS Motors for the purpose of sale invoice &TR .Mr chauhan harrase my driver 4days.i m blong from Fatehpur(UP)560Km from Meerut Mr chauhan abused to my driver.please needful action against Mr chauhan.
    Tata Motors customer support has been notified about the posted complaint.
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      R
      ronit swift
      from Kolkata, West Bengal
      Sep 26, 2018
      Resolved
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      Resolved

      booking amount refund

      Address: Howrah, West Bengal, 711102

      I recently booked a tata tiago car xz from t. C. Motors (Howrah, west bengal) with a booking amount of rupees 10000.
      Due to some better offer and price i considered another tata motors showroom (R. D. Motor, kolkata) and have finalised my deal with r. D. Motors.

      On cancellation of booking from the previous showroom t. C. Motors, i haven't received my refund of booking amount, they are deducting rupees 4000 unnecessarily....
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      Vishnu.Panchal
      from Aurangabad, Maharashtra
      Sep 26, 2018
      Resolved
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      Resolved

      Address: Latur, Maharashtra

      In my new tata tigor boot lamp, boot top cover and rear power outlet are missing.
      Its very frustrating to see naked boot top, with all wiring are visible.
      "ek to yar aapne tata motors ne price badha di gadi ki 2.2% sep month say or jo pahle se available tha low price me like boot lamp, rear power outlet, boot top cover usko bhi nikal diya".
      Kya itna khhara ya raha tha kya tata walo ki in 2, 3 chijo ka.
      10 se 15 hazar tak to price badhayi hi thi na, to rehne dete wo chije kya.
      Tata tigor thodi popularity kya badh gayi to aap kuch bhi karne lage.
      Oct 28, 2018
      Complaint marked as Resolved 
      Tata Motors customer support has been notified about the posted complaint.
      Verified Support
      Sep 26, 2018
      Tata Motors Customer Care's response
      Dear Vishnu,

      We are concerned to know about the inconvenience caused to you. Our team has been informed of your concern and shall soon connect with you for further assistance.

      Regards,
      The Tata Motors Team
      Verified Support
      Sep 26, 2018
      Tata Motors Customer Care's response
      Dear Vishnu,

      Our team tried to contact you on the provided number, however, the call went unanswered. We request you to share an alternate contact number or a preferred time to call, so that they can soon contact you to assist further.

      Regards,
      The Tata Motors Team
      Verified Support
      Sep 27, 2018
      Tata Motors Customer Care's response
      Dear Vishnu,

      We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help you.

      Regards,
      The Tata Motors Team
      Today we got our tata tigor xz but after delivery of car we notice that boot top cover is missing, then we contact dealer they told us that it was not fitted by company, but as my knowledge it is fitted by company.
      My Dealer name is Gargo Motors, DULIAJAN SO kindly do the need full as soon as possible .
      Tata Motors Customer Care's response, Sep 27, 2018
      Verified Support
      Dear Pankaj,

      We're disappointed to hear this. Please share your contact details and the car chassis number via private message, so that we can expedite your concern with the relevant team.

      Regards,
      The Tata Motors Team
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        V
        Vishnu.Panchal
        from Aurangabad, Maharashtra
        Sep 25, 2018
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        Address: Latur, Maharashtra

        Dear sir/madan,

        I purchased new tata tigor car in 19 sep 2018

        In bafna motors, latur, maharashtra.

        In my car, boot top cover, boot light and also rear power outlet was not available.

        I called dealer regarding this but they says that, car comes without boot top cover or it was manufactured without boot top cover, boot light and without rear power outlet.

        In boot all wirings are visible and it look very bad, without boot top cover.

        It feels very ugly and create very bad impression without boot top cover.

        Plz do needfull.

        Regards
        Vishnu panchal
        [protected]
        Tata Motors customer support has been notified about the posted complaint.
        I had purchase new Tata ace on September 2017. I had many time contact to Tata showroom for vehicle number, me also many time calling to Tata showroom's respective person but he told me not proper answer from Tata's respective person.
        please solve my query on aurgent basis

        (M) [protected]
        Where I'm brought tigor boot top cover
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          S
          saikatguptasarma
          from Anand, Gujarat
          Sep 25, 2018
          Resolved
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          Resolved

          Address: Bharuch, Gujarat, 392011
          Website: tatamotors.com

          On 24th sept. I gave my tata tiago car for 3rd servicing as per routine procedure shraddha motors, bharuch, gujarat. I asked for pick up and drop facility. Service person came and noted all issues of my car and took it for servicing. After servicing they gave my car back on 25th sept. I was not at home at that time. They seemed to be in such a hurry that they didn't even bother to address my car's problems whether it has been solved or not. They hurriedly handed over the car to my wife and went away.
          One of my problems is still not solved.in addition to that they have damaged 1 item placed inside my car. On checking gutkha wrapper was found inside the car.
          I am telling you that i am highly disappointed with the service that i have received today from tata motors service centre. Now i come to know why tata motors servicing have got such a bad reputation. I think i have done a big mistake by purchasing a car from tata motors.
          Kindly do the needful at the earliest.

          Regards
          Saikat gupta sarma
          Oct 26, 2018
          Complaint marked as Resolved 
          Tata Motors customer support has been notified about the posted complaint.
          Verified Support
          Sep 25, 2018
          Tata Motors Customer Care's response
          Dear Saikat,

          We're disappointed to know about your experience and would like to look into it. Kindly share your contact information and the car chassis number via messages as it will help us to assist you better.

          Regards,
          The Tata Motors Team
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            T
            tata ace
            from Jayamkondacholapuram, Tamil Nadu
            Sep 25, 2018
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            Address: Salem, Tamil Nadu, 635117
            Website: [email protected]

            Sir, my name is senthil kumar,,, im booked at our tata ace vechle..in vst motors salem...28.8.2018 im paid full amoumt to vechle... Now date is 25.09.2018 but not delverd to vechle this not response the person... Im have paid the money pleaase one month waste the money im very lose the our company person not respone... Please give the my amount immeditly your take the action... Why to late deleverd to our vechle

            Our regards... M. Senthilkumar s/o murugesan..
            [protected].
            Tata Motors customer support has been notified about the posted complaint.
            Sep 25, 2018
            Updated by tata ace
            vst motors salem, , , i have booked one tata ace vechle one month before paid, , but not deliverd vechle...

            our regards senthilkumar s/o murugesan..
            [protected]
            I have already logged a complaint . No has responded properly, my car is running without key, you people need to streamline . I waiting for your feedback from last two months.
            Tata Motors Customer Care's response, Sep 27, 2018
            Verified Support
            Dear Customer,

            We're concerned to know about this and have informed the relevant team. They will connect back to you and assist accordingly. We value your cooperation in the meantime.

            Regards,
            The Tata Motors Team
            Tata Motors Customer Care's response, Oct 1, 2018
            Verified Support
            Dear Donipati,

            We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help you.

            Regards,
            The Tata Motors Team
            Tata Motors — nexon diesel engine jerks and sudden pause in acceleration and
            sudden taking high pickup on same acceleration speed.

            from feb2018 still i m waiting for resolsution
            Tata Motors Customer Care's response, Sep 27, 2018
            Verified Support
            Dear Sushil,

            We never want our customers to feel this way. Please share your contact details and car chassis number along with the dealer details via messages, so that we can highlight your concern to the relevant team.

            Regards,
            The Tata Motors Team
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              R
              Rekha Unnati
              from Bengaluru, Karnataka
              Sep 25, 2018
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560016

              Dear Sir,

              We have booked Tata Sumo Gold GX car in KHT motors Domlur Bangalore on 30 Aug 2018 for Rs. 25000. Then on 17 we have paid down payment of 2.75 lakhs and bank approved a loan of 7.5 lakhs.

              We paid all the full amount to the dealer of Rs. 10.5 lakhs. But still now we are not able to get our vehicle. When we enquired the speak rudy with us with bad words and telling us that they couldnt tract the vehicle.

              kindly help us regarding this either refund our full payment and deliver us our vehicle immediately.

              Kindly take action on the KHT motors dealer, domlur bangalore.

              Regards
              Subramani
              Oct 27, 2018
              Complaint marked as Resolved 
              Tata Motors customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2018
              Tata Motors Customer Care's response
              Dear Subramani,

              We apologise for the inconvenience caused to you. Please share your contact details via private message as it will help us take your concern forward with the respective team.

              Regards,
              The Tata Motors Team
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                S
                shubhamsunil
                from Deoband, Uttar Pradesh
                Sep 25, 2018
                Resolved
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                Resolved

                Address: Agra, Uttar Pradesh, 282003

                There are some issues with the service station regarding my car service which is still not resolved and no more reconsidration on my matter which was been taken into the considration of the sales executive from where i have purchased my car... I've purchased the car in 2018 and there are so many issues with th service department. My car number is up80ep1552 agra. And there also no call from the head office mumbai asking about the score which the customer have to give or feed back.
                Oct 26, 2018
                Complaint marked as Resolved 
                Tata Motors customer support has been notified about the posted complaint.
                Verified Support
                Sep 25, 2018
                Tata Motors Customer Care's response
                Dear Customer,

                We never want our customers to feel this way. Please share your contact details and the dealer details via messages, so that we can highlight your concern to the relevant team.

                Regards,
                The Tata Motors Team
                Shriman hamane aapke Cama Motors (Ahmedabad) branch se last year August me Tata Hexa car purchase kiya tha. Hamane hamare car ko accident ke claim me ratha tha par insurance copy hamara pura claim amount pay nahi kar rahi hay.
                Campany Name: ICICI Lombard General Insurance Co.
                Policy No.3001/tmp[protected]/00/00
                Vehicle Number : GJ27BL5594
                Tata Motors Customer Care's response, Sep 27, 2018
                Verified Support
                Namaste Divyakant,

                Hum aapki asuvidha ko samajh sakte hain aur is vishay par aapki madad karna chahenge. Kripya apna contact number message dwara share karein taaki hum jald se jald aapki sahayata kar sakein.

                Regards,
                The Tata Motors Team
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                  S
                  shailesh1972
                  from Vada, Maharashtra
                  Sep 25, 2018
                  Resolved
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                  Resolved

                  Address: Ratnagiri, Maharashtra

                  Sir, my name is shailesh b. Bondale.. I have puechased tata tiagoxz from bafna motors ratnagiri maharashtra state at 11/9/2018.. Vehicle chassis no.
                  Mat626281jkh81180 i got two different tax invoices wherescoutation amount and final purchase amount is different means excess second
                  Thing is that durig delivery of vehicle they did not follow the check list parameters and without checking the vehicle they had handovered the vehicle its a great cheeting experiance for me third thing is that they had not given music system warranty card and they promised us the excessory item like floor mats but during delivery it was made not available for me fourth things about ragistraton they took all ragisration money from us but during ragistration their agent charged me some extra money in this way i have get very bad experiance from bafna motors ratnagiri i had never received the feedback call from tata motors still this date tata motors having very good vehicies but unfortunately the service centres are very bad hereafter i will never recommand the bafna motors ratnagiri to my fri. Ends and relatives so please take a serious action on this issue and make me sure about. Tatas reability as for as dealer service is concerned m. Y mobile no is [protected] please contact me on above mobile no so i can explain my bad experience with you thanks yours faithfully mr shailesh bondale
                  Nov 29, 2018
                  Complaint marked as Resolved 
                  Tata Motors customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2018
                  Tata Motors Customer Care's response
                  Dear Shailesh,

                  We're concerned to know about your experience and have informed the relevant team about this. They will connect with you soon to assist further.

                  Regards,
                  The Tata Motors Team
                  Verified Support
                  Sep 26, 2018
                  Tata Motors Customer Care's response
                  Dear Shailesh,

                  Our team tried to contact you on the provided number, however, the call went unanswered. We request you to share an alternate contact number or a preferred time to call, so that they can soon contact you to assist further.

                  Regards,
                  The Tata Motors Team
                  Verified Support
                  Sep 27, 2018
                  Tata Motors Customer Care's response
                  Dear Shailesh,

                  We believe that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

                  Regards,
                  The Tata Motors Team
                  Verified Support
                  Sep 30, 2018
                  Tata Motors Customer Care's response
                  Dear Shailesh,

                  We understand that our team has contacted you. They have confirmed to us that you will be visiting the dealership to expedite your concern’s resolution process. We value your cooperation in the meantime.

                  Regards,
                  The Tata Motors Team
                  Verified Support
                  Oct 22, 2018
                  Tata Motors Customer Care's response
                  Dear Shailesh,

                  We have been updated by our team that they’ve contacted you and shared the necessary information regarding your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it.

                  Regards,
                  The Tata Motors Team
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                    P
                    prajoth gondi
                    from Hyderabad, Telangana
                    Sep 25, 2018
                    Resolved
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                    Resolved

                    Address: 500037

                    Dear sir
                    I had purchase the car from sree venkateswara motors india pvt ltd on 22/9/18 i had drive tata nexon xza+ orange with dual tone they had shown all futures in car like. 1. Reverse parking camera with prak assistance button in dash board and 2. Fog lamp button with turn indication mode and 3. Rear charging socket 4. Rear bumper stop light. I had booked the vehicle on 15/09/18 and i had received vehicle on yesterday but we don't have same futures in new brand car i asked the manger about it they are telling that they don't have any update about this first if tata motors are fooling the customer about this why should we buy tata product it's my worst experience of buy a first car in my life i need a solution for this. Immediate and customer are buying new car of worth around 13 lakhs what is the benefit of it.
                    Oct 26, 2018
                    Complaint marked as Resolved 
                    Tata Motors customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2018
                    Tata Motors Customer Care's response
                    Dear Prajoth,

                    We're concerned to know about your experience. Kindly share your contact details and the car chassis number via messages, as it will help us to assist you accordingly.

                    Regards,
                    The Tata Motors Family
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                      L
                      Lakhanianand
                      from Ahmedabad, Gujarat
                      Sep 25, 2018
                      Resolved
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                      Resolved

                      Address: Rajkot, Gujarat, 360002

                      Dear sir,
                      My name is anand lakhani and i own a zest xt diesel, rto no. Gj 03 hr 2856. Car is in the name of my father jagdish lakhani.
                      I met with an accident and got broken both the alloy wheels on the left hand side due to broken road near surendranagar on viramgam highway on 25/8/2018.
                      I toedput the car in service center on the same day and being told from service center (Sc) that they don't have same alloy in the store of sc. And they promised to get it in a week. I've continuously followed up for a month and they answered as per following.

                      1. Tata motors don't have same alloy wheels any where and they stopped making it.
                      2. Tata motors didn't find this kind of alloy wheels from anywhere.
                      3. So now after 2 weeks tata motors sc team is having discussions regarding whether tata motors will provide or not provide all four alloy wheels.
                      4.in the 3rd week they confirmed that tata motors will provide all four alloy wheels.
                      5. After confirmation tata motors sent shipment containing all four alloy wheels and will reach in four days.
                      6. It did not arrived and sc team doesn't have any shipment tracking data provided.
                      7. I visited yesterday but got an answer that now store did find two same alloy wheels from somewhere and now waiting for the shipment containing 2 alloy wheels which is same as the old ones. Still they don't know when it will arrive by lacking data regarding shipment tracking.

                      It's been almost a month and i am waiting for the car. I am an architect and having business in three different cities across gujarat. I am paying 3000 rupees per day for taxi service. I am facing lot of problems due to this inconvenience caused by some silly issues of alloy wheels. How one can buy car from tata motors if such small issues can't be handled.

                      I sincerely request that please resolve this issues as early as possible.

                      Thank you & regards.

                      Anand lakhani
                      Architect
                      Spacetime perceptory
                      Studio-spin.com
                      Oct 27, 2018
                      Complaint marked as Resolved 
                      Tata Motors customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2018
                      Tata Motors Customer Care's response
                      Dear Anand,

                      We apologize for the experience you have had and will look into it. Kindly share your contact number with us via messages as it will help us to connect with you and assist further.

                      Regards,
                      The Tata Motors Team
                      Tata tiago KA21P 7278
                      Steering column vibration and rattling..
                      And also annoying noise
                      After service it's not cleared...
                      At Automatrix service center, puttur., Mangalore
                      Karnataka
                      Tata Motors Customer Care's response, Sep 27, 2018
                      Verified Support
                      Dear Prasannabd,

                      We would like to look into your concern. Kindly share your contact number via message as it will help us to connect with you for further assistance.

                      Regards,
                      The Tata Motors Team
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                        N
                        Nipender singh
                        from Dhanaura, Uttar Pradesh
                        Sep 24, 2018
                        Resolved
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                        Resolved

                        Address: Bareilly, Uttar Pradesh

                        Dear sir, i booked a tata nexon xz+diesel dual tone on dated 16/09/2018 by sales representative mr. Arvind saini and gave a check of 10000/-. He filled a order form and we both signed on it but after 3 days company's sales manager mr. Vinay sinha denying to give vehicle according this deal then they came to my home with mr. Arvind on dated 21/09/2018 and they increased 19900/- extra amount in other fresh deal and retured my check with the terms of giving 5000/- cash booking amount on the behalf of new deal so i gave him 5000/- cash and he sent a booking slip which is sent by shivani by whatsapp but i have lost my faith on them so i cancelled my booking on dated 23/09/2018 and sent them a application by speed post for refund my full amount but they are denying to refund my booking amount. So please make refund my booking amount because i have no faith on them now. Thanks, nipender singh chhabra, pilibhit.
                        Nov 9, 2018
                        Complaint marked as Resolved 
                        Tata Motors customer support has been notified about the posted complaint.
                        Sep 24, 2018
                        Updated by Nipender singh
                        Dealer address - Grover trade links pvt. Ltd.bareilly u.p.
                        Verified Support
                        Sep 24, 2018
                        Tata Motors Customer Care's response
                        Dear Nipender,

                        We're concerned to know about the experience you've had. Please share your contact number and the dealer details via a private message, so that we can expedite your concern with the relevant team.

                        Regards,
                        The Tata Motors Team
                        Sep 24, 2018
                        Updated by Nipender singh
                        My contact no.is [protected]. Dealer's name and address - Grover trade links pvt Ltd, 4th km rampur road, c b Ganj, bareilly.
                        Sep 30, 2018
                        Updated by Nipender singh
                        Dear sir, you are not replying or not calling me, while I have called your help line no.so many time and they said that 'our executive will call you, but no any response come to me. Tata nexon dealership are not refunding my booking amount and trying to cheat me many times by sending different quotations of different amounts.so please make refund my 5000/- rs. If you delays or not make refund then no body will trust on tata.
                        Verified Support
                        Oct 05, 2018
                        Tata Motors Customer Care's response
                        Dear Nipender,

                        We trust that our team has contacted you and addressed your concern. Also, they have informed us that you’ll get back to them after a few days post finalizing the car model. We suggest you stay in touch with them and they will help you up to your satisfaction.

                        Regards,
                        The Tata Motors Team
                        Oct 07, 2018
                        Updated by Nipender singh
                        Thanks for your reply. Please make refund my 5000/- from the dealership which is being late.
                        My mobile no.is [protected]. Dealer's name and address - Grover trade links pvt Ltd., 4th km rampur road, c b Ganj, bareilly u.p.
                        Tata Motors Customer Care's response, Sep 25, 2018
                        Verified Support
                        Dear Nipender,

                        Thank you for sharing the requisite details. We've shared them with the relevant team and they'll soon get in touch with you to address your concern.

                        Regards,
                        The Tata Motors Team
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                          subhash4553
                          from Punalur, Kerala
                          Sep 24, 2018
                          Resolved
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                          Resolved

                          Address: Kollam, Kerala, 691333
                          Website: [email protected]

                          My tata tiago (Chassis no - mat626241jkf54224) met with an accident on last month, for the maintenance work and claiming purpose i was submitted my vehicles temporary permit, insurance and my original driving licence at trivandrum motors service center at trivandrum. 19/09/2018 my vehicle, vehicle tp and insurance get back after all works, and didnt get my original driving licence. The concerned authority was treat me as fool. I want immediately get back my licence and kindly do the needful for that
                          Oct 28, 2018
                          Complaint marked as Resolved 
                          Tata Motors customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 24, 2018
                          Tata Motors Customer Care's response
                          Dear Subhash,

                          We're concerned to know about the experience you've had. Please share your contact number via a private message, so that we can expedite your concern with the relevant team.

                          Regards,
                          The Tata Motors Team
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                            A
                            ankumar1974
                            Sep 24, 2018
                            Resolved
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                            Resolved

                            Address: 577002

                            Client - adishakthi cars private limited (Tata motors)
                            Avaragere village, pb road,
                            Davangere - 577002, next aradya steel factory (Map)
                            Phone - 91 [protected]

                            Incident date -21-sep-2018

                            Description - i did recommended to buy tata hexa at davanagere karnataka on jan 1st 2018 for my brother-in-law. Today when he was driving from davanagere to bengaluru. The steering got jammed and the vehicle was towed to the nearest tata motor service station.

                            They said the some belt has gone, i dont understand being a new car the steering has been jammed so we are now scared to use this car because in a highway if we are driving in a speed and steering wheel gets jammed which may lead into accident which may cost our lives.

                            From this we come to know that there is no safety and we lost trust on tata vehicles..

                            Please investigate this issue and let us know the permanent resolution and root cause of the issue.

                            We don't have any trust on this vehicle so please do see that we get a refund for this vehicle.

                            Looking forward for your response.

                            Contact numbers 1. Sathish - [protected]
                            2. Anil - [protected]

                            Thanks
                            Anil
                            Nov 4, 2018
                            Complaint marked as Resolved 
                            Tata Motors customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 24, 2018
                            Tata Motors Customer Care's response
                            Hi Anil,

                            We sincerely apologize for the inconvenience caused. We've forwarded your concern to the relevant team and they will soon connect with you to assist further.

                            Regards,
                            The Tata Motors Team
                            Verified Support
                            Sep 25, 2018
                            Tata Motors Customer Care's response
                            Dear Anil,

                            Our team tried to contact you on the number provided however, the calls went unanswered. Please help us with an alternate contact number or a convenient time to connect with you so we can resolve your concern.

                            Regards,
                            The Tata Motors Team
                            Sep 25, 2018
                            Updated by ankumar1974
                            Please do call me on my number - [protected]/[protected]
                            Verified Support
                            Sep 26, 2018
                            Tata Motors Customer Care's response
                            Dear Anil,

                            We have been updated by our on-ground team that they have connected with you and registered your concern. Be assured, they will soon get back to you with further updates. Your cooperation in the meantime is highly appreciated.

                            Regards,
                            The Tata Motors Team
                            Sep 27, 2018
                            Updated by ankumar1974
                            Hi Team,

                            Please do expedite this request it is already 3 days.

                            Thanks
                            Anil
                            Verified Support
                            Sep 27, 2018
                            Tata Motors Customer Care's response
                            Dear Anil,

                            We understand that our team is working on your concern. We value your cooperation in the meantime.

                            Regards,
                            The Tata Motors Team
                            Sep 28, 2018
                            Updated by ankumar1974
                            Hi Team,

                            I don't understand what is going on because no one contacted us from the car dealer . The below is the address of the car dealers where we bought the vehicle Tata Hexa .

                            Client - adishakthi cars private limited (Tata motors)
                            Avaragere village, pb road,
                            Davangere - 577002, next aradya steel factory (Map)

                            Please do reach out to the head of this car dealers, the below are the contact details.

                            Name - Parasuraman
                            Cell Number - [protected]

                            Please contact Parasuraman and see that issue is resolved by getting us the refund of the vehicle.

                            Thanks
                            Anil
                            Oct 01, 2018
                            Updated by ankumar1974
                            Hi Team,

                            Any updates on this issue?

                            Thanks
                            Anil
                            Oct 03, 2018
                            Updated by ankumar1974
                            Hi Nikhil Nugnatti,

                            Please let us know the outcome of the discussion with Parasuraman and also the diagnostic report of the Hexa Vehicle?

                            Thanks
                            Anil
                            Verified Support
                            Oct 04, 2018
                            Tata Motors Customer Care's response
                            Hi Anil,

                            We understand that our service team has contacted you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you.

                            Regards,
                            The Tata Motors Team
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                              G
                              Gondi Prajoth
                              from Hyderabad, Telangana
                              Sep 23, 2018
                              Resolved
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                              Address: 500037

                              Dear sir
                              I had purchase the car from sree venkateswara motors india pvt ltd on 22/9/18 i had drive tata nexon xza+ orange with dual tone they had shown all futures in car like1. Reverse parking camera with prakaccestant button in dash board and 2. Fog lamp button with turn indecation mode and 3. Rear charging scoket i had booked the vechile on 15/09/18 and i had received vechile on yesterday but we don't have same furtures in new brand car i asked the manger about it they are telling that they don't have any update about this first if tata motors are fooling the customer about this why we should buy tata product it's my worst experience of buy a first car in my life i need a solution for this. Immediate and customer are buying new car of worth around 13lakhs what is the benefit of it.
                              Dec 2, 2018
                              Complaint marked as Resolved 
                              Tata Motors customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 23, 2018
                              Tata Motors Customer Care's response
                              Dear Prajoth,

                              We never want our customers to feel this way. Please share your contact details and car chassis number via private message. They will help our team to get in touch with you and address your concern.

                              Regards,
                              The Tata Motors Team
                              Sep 25, 2018
                              Updated by Gondi Prajoth
                              dear sir

                              my contact no is [protected]. pl contact me
                              Verified Support
                              Sep 26, 2018
                              Tata Motors Customer Care's response
                              Dear Prajoth,

                              We believe that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

                              Regards,
                              The Tata Motors Team
                              Verified Support
                              Oct 23, 2018
                              Tata Motors Customer Care's response
                              Dear Prajoth,

                              We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

                              Regards,
                              The Tata Motors Team
                              Dear TATA motors

                              MY NO IS [protected] PL CONTACT TO THIS NO .
                              Tata Motors Customer Care's response, Sep 25, 2018
                              Verified Support
                              Dear Prajoth,

                              Thank you for sharing the contact number. We've shared the same with the relevant team and they'll soon get in touch with you to address your concern.

                              Regards,
                              The Tata Motors Team
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                                dr.arvindkhandal
                                from Jaipur, Rajasthan
                                Sep 22, 2018
                                Resolved
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                                Address: Jaipur, Rajasthan, 302012

                                I have safari storem nov 2015 model, since last few months i noticed that its hand break not working properly and car not stopped on slop or hill. Company service person says its impossible that storme completely stopped more than 15 degree slop or hill after several complain to customer care regional service manager says its fine and storm not stopped completely. And its very disappointed to me, tatas heart line safari brand does not stopped from hand break then why u put this in. If my problem not solved then i go to consumer court.
                                Oct 24, 2018
                                Complaint marked as Resolved 
                                Tata Motors customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 23, 2018
                                Tata Motors Customer Care's response
                                Dear Dr. Arvind,

                                We deeply regret the inconvenience that you’ve been facing. Please share your contact details, car chassis number and dealership details via private message. They will help us to take your concern forward with the relevant team.

                                Regards,
                                The Tata Motors Team
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                                  S
                                  Sagar Chhaniyara
                                  from Rajkot, Gujarat
                                  Sep 22, 2018
                                  Resolved
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                                  Address: 360001

                                  I have purchased tata zest from elite autolink rajkot. As a complimentary they have provided me reverse parking car sensor. After few months it was not working properly and whenever i put my car in service station here, they just say they will look into it. Since one year they are saying this. Today, when i put my car on 3rd free service, i have raised the issue again but they now say they cannot do anything.

                                  They even didn't provided me the bill for the accessories they have provided. Now, the elite service station is giving me vague answers. I have refused to take my car back from the service station until they resolve the issue.
                                  Oct 24, 2018
                                  Complaint marked as Resolved 
                                  Tata Motors customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 23, 2018
                                  Tata Motors Customer Care's response
                                  Dear Sagar,

                                  We sincerely apologize for the inconvenience caused. Kindly share your contact details and car chassis number via private message. They will help us to get in touch with you and address your concern.

                                  Regards,
                                  The Tata Motors Team
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                                    V
                                    Vipul Giri
                                    from Pune, Maharashtra
                                    Sep 21, 2018
                                    Resolved
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                                    tata nexon engine pickup & gear shift problem

                                    Dear sir/madam,
                                    I have purchased tata nexon xm (Diesel) befor 1 month and only 1 thousand km's ran. And i am facing problem with its engine and gear shifting.

                                    Engine problem: as i have already given feedback to the tata customer care that my car is not giving proper engine pickup. Engine is not smooth. Specially when my car is loaded with 4-5 persons and there is hill area or stip to climb then it looses its power for...
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                                    vishalrt01
                                    Sep 21, 2018
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411045
                                    Website: Concorde Motors Baner

                                    I took delivery of tata nexon xz+a d on 20sep2018 from concorde motors, baner, pune. To my horror. I realized that the park assist and rear fog lamp switches are missing from the fascia switches, although the switches are mentioned in the owner's manual that i received, and were also present in the demo car on which i took a test drive.

                                    Moreover, the parking sensors don't seem to be working.

                                    The sales agent from the dealer informed me that the fog lamp was removed in latest version. However, this was not informed to me. When the price was increased, at that time, this should have been informed to me. Even at the time of delivery, the sales agent did not inform this.
                                    Oct 29, 2018
                                    Complaint marked as Resolved 
                                    Tata Motors customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 21, 2018
                                    Tata Motors Customer Care's response
                                    Dear Vishal,

                                    We would like to have our team look into your concern. Kindly share your contact details and the car chassis number via messages as it will help us to assist you accordingly.

                                    Regards,
                                    The Tata Motors Team
                                    Sep 22, 2018
                                    Updated by vishalrt01
                                    I have sent message with my contact details and chassis number.
                                    Verified Support
                                    Sep 22, 2018
                                    Tata Motors Customer Care's response
                                    Dear Vishal,

                                    We have acknowledged your details via private message. Rest assured knowing that our team will contact you to help with your concern.

                                    Regards,
                                    The Tata Motors Team
                                    Verified Support
                                    Sep 26, 2018
                                    Tata Motors Customer Care's response
                                    Dear Vishal,

                                    We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

                                    Regards,
                                    The Tata Motors Team
                                    Sep 26, 2018
                                    Updated by vishalrt01
                                    There is no resolution provided. I have already communicated to them on what would be a satisfactory resolution to this issue, and they haven't gotten back to me on the same.
                                    Oct 03, 2018
                                    Updated by vishalrt01
                                    Frustrating experience yet again. No one in tata motors is concerned with my complaint. It has been weeks since i logged an official complaint with tata motors, but no one is bothered about it. Customers, PLEASE DONT BUY CARS FROM TATA MOTORS!!! SAVE YOUR HARD EARNED MONEY AND AVOID FRUSTRATION. DONT HAVE THE SPIRIT OF "BE INDIAN, BUY INDIAN" IN THIS CASE. TRUST ME, IT IS NOT WORTH THE PAIN!!!
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