Tata Sky Complaints & Reviews

Sir, I have subscribed for TATASKY with standard set-up box through M/s Unisyn Enterprises, Hyderabad who is a authorized dealer of Tata Sky and marketed by M/s appco Marketing (India) Pvt Ltd and the Tata Sky executive Mr. Devi Prasad, Mobile No. [protected] to whom a cheque for Rs.2320/- dt. 2-4-2013 was given in favour of M/s Unisyn Enterprises, Hyderabad and the same was cleared within a week. I was told by the executive that installation would be done within 7 days on honoring of my given cheque. According to their promises for getting connection will be benefited at cheap prices but not he is fake person who is lying everytime to us.Now we want our refund as we have already cancelled this installation in the month of October which is already done by you but and for refund nobody responded to us. How ridiculous...??????????? Somebody told us courier to us, but our home is locked as we both are working and nobody is at home at day time. Please check all your account nobody given our money back... Tata sky customer care is saying ask your dealer, its not my dealer its your dealer APPCo marketing and sub dealer UNIsyn Enterprises. In this regard I request the concerned Tata Sky authority to look into the matter to examine my case and do the needful at an early date please. With regards, Gurpreet Kaur [protected]/ [protected] NEW DELHI

dear sir, my name is amjad khan and i am working in taj mahal hotel and i m using tata dht from last one year i am very happy by using that.but i had renew my mega pack on 15december 2014 and i had paid whole year amount.but were i had bougth a new home the soceity is not allowing anybody to put a dth of any company.so kinndly lookup in this matter.please do the needfull .my register mobile number is [protected]. if possible kindly give my yearly fees what i had paid 7000/-rs.refund.what for ur reply.as we are working for the same company tata. with regards amjad khan

New tatasky helpline no.which are [protected] and [protected] etc might only be called from MTNL network . So please update or send me a new helpline no. which can connect from ALL PHONE LINE IN INDIA. Else I will file or register a complaint. As we are facing a lots of problem with these new helpline no. Regards M shangreichui

New tatasky helpline no.which are [protected] and [protected] etc might only be called from MTNL network . So please update or send me a new helpline no. which can connect from ALL PHONE LINE IN INDIA. Else i will file or register a complaint.we are facing a lots of problem with your new helpline no.


Regards

M shangreichui

I am residing at Chandernagar West Bengal. I am facing no signal condition from late morning of 3.1.15. After waiting for a day I booked for the fault in the service centre. I immediately got the work order number.( Tata Sky work order no G7S33LY ) However they are yet to attend the call. When I contacted over phone the person having phone no [protected] said that i had to wait more since he was heavily engaged.( in a rough mood). I talked another person in the centre bearing phone no [protected], who also said that he had allotted the work and it was the responsibility of the concerned technician.

Sir, I have paid Rs 600 on 4 Jan 2015 for activating my account no [protected] . but so far the connection is not been made and not able to see the programme. Request to activate immediately & confirm thro msg on my mobile phone no [protected] Colin Peter .

Dear Team, Sub ID - [protected] I had called for a technician for a problem pertaining to visibility in the service on november 6, the person cam to the house and tried solving the issue, however the issue continued and next time he came with offer to upgrade to HD box @ Rs. 990 which comes with 1 year HD channels free, the offer was good so i switch to HD after year of normal box. A month later i get a message from TATA Sky that the free HD pack was over and i will be charged rs 125 evey month here on (the free pack was told to us was for a year). I raised the complaint twice with the Tata Sky help line for the same but they the resolvers banged the phone after they were not helpful (last one begin someone Josh - who was not ready to agree that the dealer offered one year subscription free offer) Now i have paid 1000 for nothing as i do not want to pay for HD services as i was happy without them, nor is the dealer or the Tata Sky helpline ready to listen. The Dealer has not provided us with any receipt of payment i did in cash, just recharged and the money got deducted. All i want i my 1000 and old set top box to be returned or one year free HD subcribtion. My complaints to tata sky were useless and this is a clear case of earning money by the technicians by providing false information. The name of the technicians boss was either Dharmendra or Dhananyjay.

Dear sir, madam mera tata sky id [protected] mere a/c ke uper atuomatic free packge dete hai aur 15 din ke bad package add kar dete hai aise 2 bar huwa hai complaint karane ke bad thik se batatate nahi. javed akhtar pack add kiya hoowa hai, muze mere 45 ruppes refund chahiye aur turant ac chalu kijiye thanks dayanand sajekar

Hi, I registered complaint on for charging foul payment on 25the December the complaint no. is 1-[protected]. It is pending since last 10 days, I have called at least 10 times, every time the customer care person say we willl take action within next 24 hours but till date nothing has been done. One call atleast takes half an hour, so I am spending big amount on calling them but to no avail. Will my concern be taken into consideration or should i need to go to the consumer court. Thanks and regards, Jai Vats, [protected]

Last few weeks I, Satinath Banerjee (ID-[protected]), not getting Bengali Channels, whereas rest all channels are O.K. The problem is not of any Hardware problem, which can be viewed and solved from your system, I suppose. To see the problem, if some representative comes to home an amount of Rs170/ will be charged, as your local Service Centre says. Why should it be there? Since, it's a problem of matching the frequency of those 04-05 Bengali Channels. This problem can be solved from your system itself. Please do the needful. I am one your oldest Customer. Please acknowledge and do the needful.

HELLO TEAM, I HAD DONE TATA SKY RECHARGE THROUGH INTERNET BANKING AND AMOUNT OF RS:100 DEDUCTED FROM MY ACCOUNT AND STILL TV RECHARGE NOT DONE.I ALSO SPOKE TO TATA SKY CUSTOMER CARE THEY SAID THE AMOUNT WILL BE CREDITED INTO MY ACCOUNT WITH IN 12 HOURS.SO KINDLY LOOK INTO THESE AS STILL RECEIVE MY MONEY BACK.PLEASE FIND THE BELOW DETAILS: SUSCRIBER ID:[protected] TRANSACTIONS DETAILS: 04-Jan[protected]Jan-2015) TO TRANSFER INB Tata sky Ltd TECH_TATASKYL Paymen [protected]IG00KDQKH4 TRANSFER TO [protected] STATE BANK OF INDIA O 100.00

Dear Sir, I have already lodged a complain on 27th Dec 2014 regarding HD channel deactivation and News channel problems so in this matter after a few days News channel's problem has been sort out but HD channel will not be deactivate yet. I also inform to you that I have recharge to the amount of RS. 230 on 30.12.2014 but due date of recharge is expired whenever no any information has been given to me in this regard that how many reason behind this amount deduction so please sort out the problem soon as possible.

We hold a TATA SKY connection vide [protected]...the said connectivity was lost from Dec31 raised the complaint and the engineer visited on 02/01/2015. He said he needs to change the wire and informed about the charges, immediately when we called to the TATA SKY call centre the supervisor has clearly mentioned that we would be charged only for the service visit charges 170/- and we will not be charged for the cable. Today we receive a message asking us to pay 606/-, when called to the call centre now they say for 10mts its free and for 16 mts its chargeable...is it not the responsibility of the provider to call back to the customer after work was done and inform that 16mts wire was used so the charges of this amount would be charged ...instead of just debiting from the balance... when asking this the supervisor who spoke today says that will be charged, if you want you can write to some thing @tatasky.com BTW the service engineers have left without even informing after work done A very careless and taken for granted attitude towards customer

I am a Tata Sky customer for several years. My customer Id is [protected]. The HD + Box has been giving a problem for the last couple of months. After some difficulty the box was changed. But again it has started giving serious trouble. It switches off / on, on its own. At times it happens every few minute, thus making it impossible to watch TV. I made complaint on the customer care number. Firstly it is very very difficult to get through the customer care number. The computerized menu is faulty. Again and again it brings you back to the start. If one is lucky to get through the customer care executive the call will just get disconnected all of a sudden. Be that as it may, after I made the complaint, someone came to attend the complaint. But after seeing the fault, he categorically stated that the boxes have inherent problem and cant be rectified. Though he promised he would forward the complaint to his seniors. Twice call was received confirming the fault, but to no avail. Again calls were made to the customer care. Out of 7-8 times, thrice call was connected but during the conversation with the executive on all occasions the calls got disconnected. No one has contacted since then. Just left high and dry. This is NOT EXPECTED FROM A TATA COMPANY. There is no direct online complaint mechanism. It appears even Tata's have given up the policy of "customer care" or "their reputation". Hope someone wakes up and do something about the suffering customers. Maneesh Goyal

sir my subscriber id[protected] my due date is 3/1/2015, today i paid the same, my next due date should be 3/2/2/2015 but iam getting msg 2/2/2015, last month also my due date was 4/12/2014 after payment i got msg dnext due date is3/1/2015, why u every month reducing one day? S Narasimhan

My ID is [protected], a request was placed at call centre that all english channels cannot be viewed, on 2nd Jan 15 a technician came to my place and went to terrace to rectify the problem, he was communicating on cell phone to check if there was a improvement in our signal, when my wife replied no Change, he responded that this was not our dish and again called up to check if there was a improvement, which was confirmed, after signing off the paper he left saying the Rs 170/- charges shall be deducted from account, while attending to our dish he first handled the adjacent <neighbour 's > dish, and it was found in the evening that neighbours TV was not working, a compiant was registered at call centre on 3rd Jan 15 for unethicial practise of this technician -he was aware that he has handled some other dish but never had the courtesy to feedback and check, so on 3rd Jan I have again called call centre to help fix neibhours probblem, a new technician came and attended, while he asked me to acknowledge the form that complaint was attended, i have signed it by adding Remarks, however since I did not pay him, while leaving out of door, i saw him scriblling back on the same form again that he added some content in the form, I protested that he should first complete the form by himself with his observations and later ask us to acknowledge and sign, I am attaching the copy which I clicked on cell phone, I did register a complaint on call centre however response was not encouraging, hope this shall be attended.

My Registered Mobile No. is [protected] which is linked with my Tata sky connection. For last few days the regional Odia channels are not being viewed properly due to channel/link problem. Plz ask the companu to rectify it. Thanks, Sincerely yours, SP Ghose, Sakhipara New Colony, Sambalpur, Odisha-768001

Sir, my subscriber id [protected]. registered mobile no.[protected].i have already subscribed in supremesports kids pack.today i have rechared an amount of Rs.2000/ .ason date i have a balance amount of Rs2567/. my existing package supreme sports kids packege is expired on 4th jan 2015.afterthat i wish to change mybase pack to south sports kids pack.please take necessary immediate steps in this regard. karthikeyan murugesan The above is my request to tatasky help desk. please take necessary action.Thnking you.

Dear Sir, I am Mayank chaubey consumer of tatasky which subscriber id is [protected]. All free chanels including Sudarshan news donot play on my TV screen. when i call customer care excutive about my problem he has suggested me to change setup box. I can't change my setup box because change of setup box price rs500.In my opanion change of setup box should be free because another service provider vediocon giving all free chanels including sudarshan &peace of soul chanels. if all free chanels did not start as soon as i assured change service another service provider. Give me response soonely. Thanking You.

Dear sir/madam TATA SKY GROUP In this regard i want to say that i am Vinay kumar chauhan my tata sky id is -[protected] and my contact no is -+91-[protected] before three days a call come your tata sky costumer care and gave me details that you take a recharge amount of 1210 /- and get 1 year validity with many channel but after recharge i am found that a per TV screen our validity for 8 month only. so contect me soon and solve my problem because i could not found any satisfaction fro your costumer representative .