[Resolved]  Tata Sky — extremely poor response to requests/complaints, cheating, inability to understand and carry out requests/instructions made in english

Address:Mumbai City, Maharashtra
Website:www.tatasky.com

Tata sky call centre employees are bungling up every communication, ignoring and adding to complaints. They do not seem to understand written and verbal english. They remove channels that you have asked them to retain, they add channels you have not asked for, quote exaggerated tariffs against channels you have asked for, and finally de-activate your connection without any warning, even even though there is sufficient balance left in your account. Then tata sky coolly stops responding to your emails and online complaints. This has been happening to us over the past 10 days. It has happened before.

Very harassing and frustrating.

Some of tata group companies like tata sky clearly do not practise what tata’s founder preached (Ref. A tata ad published in toi on 29 july 2017, its founder’s 113rd birth anniversary): ‘…one must forever strive for excellence or even perfection, in any task however small and never be satisfied with second best…’

Tata group of companies should stop lying to the indian public about their ‘pledge to continue (Their) journey as a... Successful global organization, with the community at its heart.’
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Sep 7, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Aug 01, 2017
Appi Appi's response
MY TATASKY IS NOT WORK
Aug 06, 2017
Updated by tanav
A recent article in Times of India article informs us that Tata Sons holds 60% stake in Tata Sky with Temasek and Rupert Murdoch’s 21st Century Fox holding the balance.

Interesting, because Tata Group's politically-active partner, Rupert Murdoch, has been a close friend of British financier Lord Jacob Rothschild. In 2011 Murdoch faced allegations that his companies had been hacking phones of VIPs and public citizens. Murdoch also faces police and government investigations into bribery and corruption in Great Britain and the United States. As for Tata’s second partner in Tata Sky i.e. Temasek Holdings, it is wholly owned by Singapore’s Ministry of Finance; its CEO is Singapore Prime Minister’s wife.

Very controversial partnerships indeed. No wonder Tata Sky is so hopeless.
Verified Support
Aug 06, 2017
Tata Sky Customer Care's response
Hi, we are working on your concern. We will contact you soon.
Complaint comments 

Comments

My Tata sky is not receiving signal
My subscriber id [protected].
My last recharge is on 19th July 2017 of 300 rupees monthly package. But today is 2 August. And tata sky payment reminder start to notify for payment only after 13 days. I give mony for one month they give only 13 days. Please solve this issue
Tata Sky Customer Care's response, Aug 8, 2017
Verified Support
We've just refreshed your account. Please turn off the set top box for few minutes. Turn it on and check if the problem persists.
Mera name janesh Kumar h mera fon no h [protected]
Mera tatasky subscriber I'd [protected]

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