[Resolved] Tata Sky — issue of signal not received faced every month.

Dhananjay Gadhvi

from Mumbai, Maharashtra

Address:

Vadodara, Gujarat, 390003

Hello sir,

My registered mobile number is [protected]. I am facing issue of settop box not receiving signal once in a month and whenever your technician comes at my place i have to pay a minimum fees of rs 100. This is very disappointing as there is no rain not even a child is allowed to go on terrace but i dont know why this is happening everytime. This may be due to unexperinced technician handling the problem.

Hoping a positive reply from your side and hope this will not happen next time.

Thanks & regards,
Dhananjay

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Oct 30, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

Tata Sky Customer Care's response Hi, this is not the experience we want you to have. We have raised a service request to sort this and you'll hear from us at the earliest.

Verified Support

Sep 24, 2018

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.