Tata Sky Complaints & Reviews

All of a sudden channels are being dropped, and that too without intimation,

All i am getting is scripted response that in navbharat & indian express they have published, do they expect customers to keep reading these newspapers about tata sky in digital world,
Also when there is subscription renewal they keep calling us over a month and when it comes to such information all we receive is harassment.

Recharged channel 360, viewed the channel for 3 days. After that it says channel is unavailable.
Like this few channels like tamil sutti tv has also disappeared suddenly, v r unable to view those channels. We are unable to address the problem. If we call
[protected] number given as toll free, charges are taken for thecall
Poor customer service...

I have been trying to get in touch with tata sky customer service since morning and they are just giving fake promises of calling back n just not bothered to call back i have ultra pack along with hd but some channels are not available wherein i'm suppose to get all channels even after paying you'll money semi annual package you guys are not showing the channels i feel i'm cheated useless when it came to pay money for semi annual pack all ur helplines were available to talk n today when i have complain to make no1 is responding

Guys let's send a legal notice to tatasky for refund of money. As there are people who paid for yearly, monthly and quarterly as well. So request everyone to send a legal notice to tatasky registered address with refund of money. As we already paid for hese services and if they stopped in between then they need to refund the money to customers. I have connected to customer care multiple time but i have received no response from any of them. Neither for my email, call and chat...

I am tata sky consumer my id is [[protected]], i wish to reset log in, but i forgot my password and registered mobile number. Last one year i contentiously try to contact tata sky by helpline for this request.till i have not get any response from tata sky.

My new phone no. Is [protected]

Dear sir,
My tata sky subscriber id is [protected].
I am trying to contact tata sky customer care since last 02 days. But every time recorded voice instruct me that call volume is higher and they will call me shortly. Till today i did not receive call from tata sky.
Its almost impossible to contact tata sky customer care. Then how & who will resolve our problems regarding tata sky

Hi i am subscribed my annual dhamal mix pkg but for now last 48 hrs not able to see my subscribed channel they guys are not responding over customer services, my subscription id is [protected],
resolve my issue ASAP otherwise refund my money don't want to your services.

This is about Tata sky services.There is an issue of their rivalry with other channels and they have continued to remove channels which they think are not viewed by subscribers or perhaps they don't want us to see.

I am really miffed and exasperated by the axing of important channels by Tata sky.First they removed Epic HD then zee classic and now axing sony channels due to payment issue is enough to loose subscribers.If they continue to do such things for some more time then they are gone forever.

Yesterday most of the people wanted to see KBC on Sony as it was an important episode and there was also a new programme on Star bharat .They deliberately sabotaged Sony programmes yesterday and their viewership as they are connected to Star and would anyway promote their channels try to make down other channels.

When I called yesterday on 1st oct-2018, their phone number were out of order and today when I could get through they pretented to be innocent abt the whole thing.This is the limit to their monopoly and dictatorship.

Today some channel like Aaj Tak, Sony etc has been closed by Tata Sky in my subscriber no [protected] whereas the sufficient balance has been maintained by me. Kindly lodge my complaint and redress immediately. I am very depressed by the unprofessional behavior of the Tata sky. Also I intimate you that there executive are without any means

Abruptly stopped subscribed channels like sony, sony mix and other news channels without information when sufficient balance is being maintained in my account.
Tata sky chat and customer care representatives are unresponsive and i am facing harassment unnecessarily.

The no displayed for restarting service without additional costs is a hoax no and not connecting.
Kindly lodge my complaint and help resolving my problem.

Hi my tata sky id is [protected], i do annual recharge, i did dhamal mix pack recharge last time but my hindi news channels and other channels are not working.. Not able to view. Tried all options of giving miss call and all but still issue remains as is. Even some time set up box card is not detecting, request you to please change the card as well. Please help urgently call me on [protected]/[protected]/[protected]
Thanks

I have recharged 10 days back but from today i am not able to view few channels, although as per instructions, i have given missed call to view channel but no luck,
Although i tried to call customers but no luck and also toll free number chargeable.

This is really rediculas service without notifying how can you block channels line this

Customers i'di have recharged 10 days back but from today i am not able to view few channels, although as per instructions, i have given missed call to view channel but no luck,
Although i tried to call customers but no luck and also toll free number chargeable.

This is really rediculas service without notifying how can you block channels line this

Customers i'd [protected] i have recharged 10 days back but from today i am not able to view few channels, although as per instructions, i have given missed call to view channel but no luck,
Although i tried to call customers but no luck and also toll free number now chargeable.

This is really rediculas service without notifying how can you block channels like this and call centre also not connectable

Customers i'd

Hi team,

I want to share my experience of shifting my tata sky service to a new address with you :

1. To begin with i called the customer care about the charges and since i said the charges seem high i was told as i am using tata sky since 5 years i will given waiver and i will get a call by the next day : after two follow ups and one week - i was retold my phone support that there is no such offer on relocation ever offered.- time consumed 1 week with 3 calls.

2. I asked the support to get me a re installation at new address with full charges : the executive sent did not get necessary tools the first day, did not get cable the next day and on the third day my set top box supposedly stopped working overnight - time consumed - another 3 days

3. I asked the executive to replace my set top box : here are the charges quoted : sd 750 / hd 899. When i called the customer care they said set top box replacement cost is only 350 rs.-misinformation round one

4. I raised a complain and i was told i will get a call back by 10am next day. Never got one.
I called the executive and said customer care has clarified charges as only 350 rs. He came back with a semi broken box and told me if i want a cheap box he can provide only this with only 1 month warranty.-misinformation round two

5. When i called customer care again they said warranty should be 1year with 350rs charges. I raised a complain again, was promised call back by 10am next day-no call came, i also requested change in executive-no resolution done.

6. I deactivated my account - everytime i called customer care they couldnt decide if i can get a resolution with account deactivated voluntarily or not.

7. After over ten days of above time and efforts being wasted and inefficieny in tata sky system, i finally threw my set top box aside and took an alternative connection from a service provider. I called customer care to disconnect my connection and return my balance i was told i would get a call within one day to confirm i wanted cash or cheque.

8. Two days after surrender request i was posted material and relocation charges in my account : for a connection never completed successfully and with multiple complaints.

9. I called the customer care yet again, i was told they take this very seriously and this will be escallated to seniors. After two days i got a call back today morning; stating that they cannot do anything about my charges but will make sure no other customer faces such issues.

Request numbers : 17yk1n6t, 17t928hg, 17tfnquy, 17maat5u etc

My simple question is : when i deactivated my account i had a balance of 148 rupees. Do i consider myself cheated even of that? Please give me a written confirmation this time as i am tired of multiple calls and misinformation. This really reflects on the integrity that a brand has and how it treats its consumers. It was the most inconvenient experience i have ever faced as a consumer and this makes me loose all trust in the brand tata sky.

Awaiting a response.

Many channels are automatically shut off!! Dialed prescribed numbers which are busy!!!
Customer care numbers are busy continuously

Pathetic and worst service
Tried to contact vikram kaushik... But number wrong!!!

Many different numbers for activation of channels which are not working,!!!

Tatasky bankrupt ho gaya kya???

1st oct 2018, sony channels not coming on tatasky. Showing on channel no 128 of tatasky to dial [protected]. Dialed 15 times, connected twice and got 2 sms also but still channel not shown. Called their toll free no and got connected after trying for 15 mins. Was on hold for 10 mins and finally some executive spoke to me.
His reason was that tatasky and sony channels are having some financial negotiations because of which channels are not coming. I have paid subscription charges for entire year to tatasky, so why the hell is my channel shut down because of financial problem of sony and tata sky.
My call log no is [protected]. Spoke to few executives,
Vijay gupta - sr executive,
Sanjay kr majumdar - cce,
Saugoto vishwas - team mgr. All giving same reasons that finanicial negotiations of sony and tatasky going on.
My very well known vinita jain's episode was there in kaun banega crorepati today and i have missed that. So very upset, trying to give missed calls, trying to speak on helpline but all in vain.

Mr. Saugoto vishwas finally calculated and told me that rs. 18 can be refunded to me. Wow, what a great calculation by a team leader.

I was so mentally stressed that even after paying in advance for entire 1 year, i have to struggle to watch channels for which i have paid.

I appeal to get back entire 1 year subscription fees with interest and an apology letter.

Also after doing all calculations, tatasky has taken money in advance, so either its a loss or profit, why should a cuatomer suffer at the end of the day.

Anurag jain
[protected]

I am very unsatisfied with the services of tata sky without any information and intimation suddenly the 2 above channels i m unable to view and because of that i didn't see my favorite program kbc 1 crore episode and more so ever the company call centre and consumer no is unable to response and even nodal officer no is also not responding at all. I feel very cheated because i paid advance payment and i cant see these 2 above stated channels.

Today some channel like Sony etc has been closed by Tata Sky in my subscriber no [protected], whereas the sufficient balance has been maintained by me. Kindly lodge my complaint and redress immediately. I am very disappointed with the way tata sky has closed all avenues for resolving the problem. Chat is unavailable, customer care no is unresponsibe, so also fb messanger. Please treat this as urgent on top priority. Highly disappointing that the no displayed on the channel for giving miss call on registered mobile doesnot connect.

[protected] is subscriber ID in the name of Nilesh Veera. I m unable to watch[protected] these channels inspite of regular prepayment. I tried helpline numbers at least 3 to 4 hours but no reply at all. It is totally harassment and worstest ever customer experience.
I want refund of all my recharge amount and set top box coast.hope for quick response

Regards

I have been a tatasky customer for last ten years and have been subscribing for prepaid services. My mobile no is [protected] and my customer id is [protected] . On 29 sept I approached your customer care as i could not view KBC. The problem was set riht by your customer care executive .However, today we could not view the programme as we could not get confirmation from [protected] .It seems that the package i have subscribed for is not being made available for veiwing . pl resolve this problem or terminate my connection immediately.

The Tata sky and locked the usage of Sony channels on the Tata sky along with few other channels like Aaj tak. They have asked to call on certain nos to watch that channel free of cost but when I am calling on that no it is continuously busy, it has been almost 2 hours trying to call on that number but failed to connect.

Then I tried calling the Tata sky helpline nos, I have tried all possible nos but unable to connect. I was surprised to be in call waiting on one of the helpline number. It has been almost 2 hours trying to do that, but couldn't connect.