[Resolved]  Tata Sky — no signal in my tata sky set top box

Mar 27, 2020

Updated by skc112 nil

Mar 27, 2020

Updated by skc112 No Update yet No progress till now

Mar 28, 2020

Updated by skc112 Not addressed yet sir,
only a representative contacted m and took details. as per him my complaint has been forwarded to technical section with assurance that someone will visit m, well, such assurance was given earlier also. I have to wait and see if someone visits m to rectify the fault.

Mar 29, 2020

Updated by skc112 Sir.
24 hrs has elapsed since tata sky representative contacated me with assurance that technical team will send a technician to attend to my 6 days old complaint.
Unfortunately nothing has progressed, Kindly intervene strict measures as Tata sky is harassing a customer.
Surprisingly their recharge due date message has come. where as the fascility is not available due technical fault.

Mar 29, 2020

Updated by skc112 Latest at 2045 hrs 29 Th . A tata technician contacted m at 1500 hrs and verified the address and said will b visiting me at 1600 hrs for rectification. he never turned up. Did not even informed me. wen contacted he said he has not been issued special pass by TAta Sky management hence not allowed to move by police.
Sir, this is too much of harassment for a senior retired Central Govt defence officer and a senior citizen. Tata Sky is just not doing their required job and troubling a regular customer. They r not issuing special passes to their technicians in small towns thereby not letting them attend to complaints. Pls intervene strongly otherwise the very aim of writing to Consumer Forum is lost.

Mar 30, 2020

Updated by skc112 Latest 1023 Hrs today.
Mr Ajit of Tata Sky visited my place at 8 AM. he has attended to my complaint and rectified the fault for time being as my dish needs a change.
I sincerely Thank Tata Sky
&
Consumer Forum ( Complaint)