Tata Sky — Tata Sky amount deducted from account but recharge didn't happen.

I have done recharge of Rs. 492 for my TataSky account on 15/09/2021. Money was deducted from my account but money has not credited to my Tatasky account. Hence My TataSky account has been deactivated because of low balance.

Please solve the issue immediately, either by way of refund or by completion of recharge to my tatasky account.
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Hi! That's not how it should have been. Kindly share your Registered Mobile Number/Sub ID and we’ll sort this right away for you.
swapnil khoke's [Complaint's author] reply, Sep 16, 2021
Sub ID : 1395841446
Hi! Thank you for sharing the Subscriber Id. We have raised a Service Request to resolve your concern. We are prioritizing the same and will connect with you at the earliest.
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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