Tata Teleservices Complaints & Reviews

The post paid number provided by Tata Teleservices to us is [protected]. This numbers' service is being discontinued from 09/03/2015. Since last 8 days. The reason their executives told us is that our number is suspected. I would like to mention that I use this number only for my personal communication use and no telemarketing activity or any related activity is done from this number. Further no intimation was given to us by Tata teleservices before discontinuing the service. It leads to loss to us. Please give us justice and ask tata teleservices to continue the service . Also because of their fault our customers could not contact us for 8 days and it lead to us losing them. The total amount of loss amounts to more than 2, 50, 000 rupees. Please instruct tata teleservices to pay us compensation.

Dear Team TATA, This is to inform you that I have registered a complain of slow Internet speed on dated 1st march 2015 complain no:test12186554 at 12:21pm, where I had said that resolution will be provided in 4 working hour, I got a call in evening where I have not received solution for the same, on next day I called twice to get resolution but have not received satisfactory service and speed is still slow, I am continuous user of TATA using it from last 2 years from same location, but this time I was fed up with your service as one of customer service executive (shivani) told that I will get same speed which I am getting now, I asked to resolve latency but she was not able to provide solution for that too my ping is more than 1800ms, I got a call from her on 2march 2015 around 6:00pm on my number [protected]. I am still getting bad speed and waiting for resolution. I have also got a message of complain solved from your team where I had mention not to close complain till I get solution, I have got to reopen complain from talking to another customer executive Mr.utkarsh, where his way of talking was not appropriate when I told his my issue of latency and he was rude. Kindly hire educated employees who serve better and know how to talk to customer. Thanks & Regards Vishal Contact:[protected]

I am still yet to hear regarding the same. Resolve this issue with the atmost priortiy. Same delay you people have done while disconnecting my connection and resolving of the issue. SA Associates Office : No. 10, 7th Cross, Advocates & Solicitors Victoria Layout, Bangalore-47 Ref No. Lagal Feb[protected]/2357 /[protected] Account No:[protected]. Subject: Legal Notice on behalf of Tata Teleservices Ltd. Under instructions from our client M/s. Tata Teleservices Limited, 2-A, Old Ishwar Nagar Main Mathura Road, New Delhi - 110065 herein after referred to as our client, we serve you with this legal notice: 1. My client is a leading the a leading Unified Access Service Provider in India and provides various Telecom and other services in various telecom circle in India by virtue of Licenses granted by Department of Telecommunications (DoT), Government of India. 2. That you approached my client for availing services, for which you have duly signed Subscriber Application Form and other related forms and submitted documents as per the norms prescribed by DoT for availing the services. 3. That my client was induced to provide you its services, whereby you were allotted connection nos [protected]. 4. That you represented to my client that you would make timely payment against the usages of the aforesaid connection nos.[protected] charged on you. 5. The basis representation made by you my client activated your connection on 8/8/2013. 6. That you stopped making payments for the services rendered by my client for reason best known to you, despite availing the services of My Client to the Tune of Rs.<Amount>/- That when after repeated requests you failed to make above said payment my client was constrained to Temporarily Suspend/ Deactivate Services of your del no:-[protected] on 9/22/2014 7. That there after my client requested you to make the aforesaid payment, however, in spite of repeated reminders and request, you have failed and neglected to make the payment of the legitimate dues of my client amounting to Rs.2696/-as on date. 8. That you acts and intention clearly amount to breach of trust and dishonesty to our client. Hence you have made yourself liable to be prosecuted under various provisions of civil/criminal laws, as applicable. 9. By this legal notice, you are hereby given an opportunity to make the aforesaid payment of Rs. 2696/- within 7 days hereof, failing which; we have clear instructions from our client to initiate appropriate legal proceedings against you for the aforesaid offences at you costs, risk and consequences. Please Note, In cases you failed to make the requisite payment in given time period, My client may forward you details to the concerned Credit Verification Agencies to take appropriate action in their data base You can also pay using the below link. - For Instant pay - http://www.tatadocomo.com/bill-payment.aspx For any clarification, you may contact MANJUNATH & No-0-[protected] or write to us on same mail Id. Please Note: Hard copy of the notice sent to the above registered address. By SA Associates The information contained in this message (including any attachments) is confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, you must not copy this message or attachment or disclose the contents to any other person. If you have received this transmission in error, please notify the sender immediately by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES LTD. (including its group companies) shall not be liable for any omission or error in the message, improper or incomplete transmission of the information contained in this communication or for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.

TATA PHOTON IS WORST SERVICE PROVIDER IN THE COUNTRY AS OF TODAY. ABOUT SIX MONTHS BACK I HAD CANCELLED MY SON 'SIDDHANT MIDHA's' TATA PHOTON CONNECTION NO: [protected], ACCOUNT NO:[protected]. I HAD USED THEIR ONLINE CHAT SERVICES TO CANCELL THE PHOTON CONNECTION. BUT SOON THEREAFTER I KEPT RECEIVING CALLS ON MY MOBILE No ON REGULAR BASIS FROM TATA PHOTON CUSTOMER SUPPORT DEPTT AS TO WHY WE WERE CANCELLING THEIR CONNECTION. I TOLD THAT SINCE MY SON IS NOT USING IT THEREFORE THIS CONNECTION WAS NOT REQUIRED ANYMORE AND IT IS FOR THIS REASON THAT I HAD REQUESTED FOR THE CANCELLATION OF THIS CONNECTION WITH IMMEDIATE EFFECT. I HAD EVEN PAID THE LAST OUTSTANDING BILL BEFORE REQUESTING FOR CANCELLATION OF THE CONNECTION. THEREAFTER I RECEIVED NUMEROUS CALLS FROM TATA PHOTON ASKING ME THE REASON AGAIN & AGAIN AS TO WHY I WAS CANCELLING THE CONNECTION. I HAD EVEN GOT ANNOYED WITH SOME OF THEIR CALLERS AS TO WHY I WAS BEING HARASSED UNNECCESSARY FOR A SIMPLE REASON THAT I HAD REQUESTED FOR THE CANCELLATION OF THEIR PHOTON CONNECTION, I HAD EVEN THREATHENED TO TALK TO THEIR SENIOR’S IF THEY DINT STOP CALLING ME AGAIN & AGAIN. THEREAFTER I STOPPED RECEIVING ANY FURTHER CALLS FROM THEM. BUT IT DID NOT STOP THERE. SINCE THE LAST COUPLE OF MONTHS I.E FROM AUG, 2014 ONWARDS THEY STARTED CALLING ON MY SONS ON HIS MOBILE NUMBER WHICH WAS REGISTERED WITH THEM. THEY HAD EVEN SENT A BILL TO OUR RESIDENCE IN GHAZIABAD WITH A CLAIM AMOUNT FOR Rs.1684/-. WHEN NO RESPONSE WAS RECEIVED BY THEM FROM MY SON’S SIDE AND WHEN THEY UNDERSTOOD THAT BY NO MEANS WE ARE GOING TO PAY FOR THE BILL, THEY RESORTED TO ANOTHER UNFAIR MEANS OF TRADE PRACTICE i.e THEY SENT US A NOTICE THROUGH THEIR ADVOCATE Mr.ABHISHEK CHANDRA MISHRA (OFFICE- 2nd FLOOR, 66, BABAR ROAD, BENGALI MARKET, NEW DELHI-110 001) WHO AS PER THE NOTICE LETTER SAYS IS A SUPREME COURT LAWYER. THIS NOTICE HAS A REF NO: TTSL/Conc./OCT-III-2014/E-1118, DATED: 24.10.2014. THE PHOTOPROOF OF THE NOTICE LETTER IS ATTACHED ALONG FOR EVERYONE TO SEE FOR THEMSELVES. THE NOTICE SAYS THAT, “AS PER THE TERMS AND CONDITIONS EXPRESSLY AGREED UPON BETWEEN YOU (i.e MY SON SIDDHANT MIDHA) AND MY CLIENT (i.e TATA TELESERVICES LTD), YOU WERE BOUND TO MAKE PAYMENTS ON TIME AGAINST THE USAGE OFYOUR PHONE. HOWEVER, YOYU HAVE FAILED TO ADHERE TO THE TERMS OF THE PAYMENT AND YOUR ACCOUNT IS OVERDUE. AS PER THE RECORDS OF MY CLIENT, AS ON DATE A SUM OF Rs.1694/- IS DUE AND PAYABLE BY YOU TOWARDS USAGE AND OTHER INCIDENTAL CHARGES, WHICH YOU HAVE FAILED AND NEGLECTED TO MAKE PAYMENTS DESPITE NUMEROUS DEMANDS AND PERSONAL FOLLOW-UPS BY MY CLIENT”.. “IN CASE YOU ARE INTRESTED IN SETTLING THE MATTER AMICABLY AND OUT OF COURT BY THE AFOREMENTIONED PROCESS OF CONCILITATION AS PRESCRIBED UNDER SECTION 62 OF THE ARBITRATION AND CONCILIATION ACT, 1996, YOU ARE CALLED UPON TO ATTEND THE CONCILLIATION CAMP BEING ORGANISED AT 17, M C SETALVAD CHAMBERS BLOCK (ARBITRATION ROOM), SUPREME COURT OF INDIA, NEW DELHI - 110 001 ON 30.10.2014 BETWEEN 11.00 A.M TO 4.00 P.M. HOWEVER, IN CASE YOU FAIL/AVOID TO COME FORWARD FOR CONCILIATION ON THE SAID DATE, THE PRESENT INVITATION SHALL BE DEEMED TO HAVE BEEN LAPSED/ REJECTED AND THE COMPANY SHALL BE AT FULL LIBERTY TO INITIATE APPROPRIATE LEGAL PROCEEDINGS, AGAINST YOU FOR THE RECOVERY OF ITS LEGITIMATE DUES, AT YOUR ABSOLUTE COSTS, RISKS AND COSEQUENCES”. WHY I GAVE THE ABOVE COMPLETE DETAILS IS BCOS I WANT EVERYONE TO KNOW THAT HOW LOW TATA TELESERVICES LTD HAS STOOPED DOWN TO IN ORDER TO SAVE ITS EVER ERODING CUSTOMER BASE BCOS OF THEIR HIGH HEADEDNESS AND THEIR GUNDA TYPE APPROACH & STYLE OF WORKING. . ITS A SHAME THAT AT 'TATA’s THERE IS NOT EVEN A SINGLE SENIOR PERSON TO LOOK INTO HOW THEIR Co's NAME IS BEING MIS-USED BY THEIR WORKING STAFF WHO ARE HANDLING THE CUSTOMER SUPPORT DEPTTS OR WHO KNOWS, IT MUST BE TATA ITSELF THAT IS PROMOTING SUCH A DOWNGRADED WORK CULTURE WITHIN ITS OWN Co. IF WITHIN THE NEXT 24 Hrs THE ABOVE STATED SO TO SAY LEGAL NOITICE IS NOT WITHDRAWN OR TAKEN BACK BY THE TATA TELESERVICES LTD AND ALSO IF AN UN-CONDITIONAL APOLOGY IS NOT GIVEN FOR THEIR MIS-BEHAVIOUR WITH US THEN WE SHALL HAVE NO OPTION BUT TO APPROACH THE CONSUMER COURT AND ALSO THE POLICE WITH OUR COMPLIANT & GREVIENCE IN THIS MATTER. THE BALL IS NOW IN TATA TELESERVICE’S COURT. I HOPE GOOD SENSE PREVAILS IN THEIR Co AND THEY WOULD DO THE NEEDFUL TO TAKE STOCK OF THE SITUATION IN ORDER TO BRING SOME SANITY TO THEIR WORKING STYLE AND WOULD TRY TO SOLVE THE CURRENT SITUATION. WE HAVE BEEN MENTALLY HARASSED AND TORTURED TO SUCH AN EXTENT THAT IF THIS MATTER DOES NOT GET SOLVED VERY QUICKLY THEN WE ARE TODAY SERIOUSLY THINKING OF TAKEN A STERN & A STICKT ACTION THROUGH LEGAL PROCEDURES. LOOKING AT THE WAY TATA TELESEVICES LTD HAS HANDLLED THIS WHOLE CASE SO SHABBILLY THAT NOW I ALSO WISH TO CANCELL MY OWN TATA PHOTON NO: [protected] & ACCOUNT NO:[protected]. A VERY VERY ANGRY & AN AGGRIEVED CUSTOMER ‘SANJEEV MIDHA’ ALONG WITH MY SON ‘SIDDHANT MIDHA’

Dear Sir, This complaint is with regards to tata docomo photon 3g internet connection post paid I made an online payment of 1390 as on 30/08/2014, at 4 p.m towards the amnesty scheme provided by tata docomo. The bank has confirmed that the payment has been deducted from Tata Teleservices. However, tata docomo customer care is stating that payment is not been made. The amnesty scheme is going to end today. I would request tata docomo to either reconfirm or refund or apply the above said amount towards the due payment. Thanks Suman

Wrong Product & Tremendous Harassment by Tata Teleservices Kolkata Mr. Purna Maity- Asst. Manager Tata Teleservices Saltlake, Kolkata
we had a requirement of an additional Broadband line with wifi and this person Mr. Purna Maity, Asst Manager, Tata Tele Services Kolkata - Mob - [protected] & his team without any proper product knowledge misguided us confidently, took the money and gave us a walky connection instead and then told us they will provide broadband connection in our area after few days and then from tata mumbai office we came to know that Tata does not have BB-wifi facility in our pincode and it has no connection with walky and then we cancelled the whole order but this person is playing hide and seek and did not refund us /did not take the walky back and now it's already 4 months...his attitude is too bad and threatening coldly that "do whatever you do", he is not receiving calls ( (he received call when we called him from different numbers.)), not answering in mails and more than ever, he is not even apologizing or bringing this issue to his seniors to sort this out...normally we don't have intention to mention someone's name this way, but the situation has gone beyond tolerance level. If this comes into the notice of any Tata Sr. officials, hope they can look into this issue.
Attached is the receipt no.

Mr. Purna Maity's profile links -Facebook link - https://www.facebook.com/purna.maity
Linkedin link - https://www.linkedin.com/pub/purna-maity/79/205/73b

Tata officials - look into this ASAP and sort it out

Tags - Tata teleservices fraud, tata teleservices cheat, tata indicom cheating, tata teleservices kolkata cheater, Tata teleservices purna maity fraud, tata teleservices scam, tata teleservices liar

Wrong Product and tremendous Harassment by Tata Teleservices Kolkata Mr. Purna Maity Asst. Manager we had a requirement of an additional Broadband line with wifi and this person Mr. Purna Maity, Asst Manager, Tata Tele Services Kolkata / Tata Indicom- Mob - [protected] & his team without any proper product knowledge misguided us confidently, took the money and gave us a walky connection instead and then told us they will provide broadband connection in our area after few days and then from tata mumbai office we came to know that Tata does not have BB-wifi facility in our pincode and it has no connection with walky and then we cancelled the whole order but this person is playing hide and seek and did not refund us /did not take the walky back and now it's already 4 months...his attitude is too bad and threatening coldly that "do whatever you do", he is not receiving calls ( (he received call when we called him from different numbers.)), not answering in mails and more than ever, he is not even apologizing or bringing this issue to his seniors to sort this out...normally we don't have intention to mention someone's name this way, but the situation has gone beyond tolerance level. If this comes into the notice of any Tata Sr. officials, hope they can look into this issue & take action against their employee for unnecessary harassing customers. Attached is the receipt no. Mr. Purna Maity's profile links -Facebook link - https://www.facebook.com/purna.maity Linkedin link - https://www.linkedin.com/pub/purna-maity/79/205/73b Tata officials - look into this ASAP and sort it out Tags - Tata teleservices fraud, tata teleservices cheat, tata indicom cheating, tata teleservices kolkata cheater, Tata teleservices purna maity fraud, tata teleservices scam, tata teleservices liar

Non payment of rental amount of Rs 7, 00, 000 for Tower at the terrace - WIRELESS TT INFO SERVICES LIMITED (Tata Teleservices Limited),

From,
K. ASOKAN,
No.16, 57TH STREET,
Ashok Nagar,
Chennai – 600083.
Mobile No - [protected]

I have given my property terrace area at No.1, Narasimman Street, West Mambalam, Chennai – 33 for rent to WIRELESS TT INFO SERVICE LIMITED (ADDRESS : #5-9-62, Khan Lateef Khan Estate, Fateh Maidan Road, Hyderabad - 500001), based on 18th JULY 2009 for Mobile Tower.

Rent money of about Rs 7, 00, 000 For past 18 MONTHS, was not paid by WIRELESS TT INFO SERVICE
LIMITED (ADDRESS : #5-9-62, Khan Lateef Khan Estate, Fateh Maidan Road, Hyderabad - 500001).

Please help in receiving my rent.

From,

K. ASOKAN,

No.16, 57TH STREET,

Ashok Nagar,

Chennai – 600083.

Mobile No - [protected]

I have given my
property terrace area at No.1, Narasimman
Street, West Mambalam, Chennai – 33 for rent to WIRELESS TT INFO SERVICE
LIMITED (ADDRESS : #5-9-62, Khan Lateef
Khan Estate, Fateh Maidan Road, Hyderabad -...

I had purchased a new tata photon device in jaipur company begged for high speed plan for 700 per month and now after activating the device they are saying that in your area we dont have enough speed. This is total cheating on custemer side very very very poor services speed is below 0.04 mbps shamefull.

Tata teleservices did not discontinued the broadband service even afeter i send many request. I visited my nearby tata docomo outlet and informed the sales man mr.Nitesh at managlore k.S.Rao road branch for closing the tata docomo internet postpaid connection as they were charging ver high rental. But they did not discontinued the service, but they were keep on sending bills for the closed account and try to do illegal recovery. And now they filed a case against me in a bangalore court. If it continues than i might do something for myself whereas am not able to accept their torcher.. Pls help me.

I h problem.ave take a mobile connection from Tatadocomo mobile for my business purpose. I already have a mobile connection [protected] for my personal use. My customers were not able to contact me when they want to speak to me. Calls to my number were not connected to my mobile due to tower/technical problem. I used to get Missed Call Alerts from Tatadocomo informing that you have 3/5/8/12 missed calls. I represented my difficulties to the company's office in Anna Nagar, Chennai from where i have taken the connection. But they didi not rectify my problem

I sent a mail to the company regarding my problem, but there was no response from them. Hence I stopped using the mobile and i stopped payment of their bill. I sent a letter to the company's Delhi office with a copy to their Chennai office on 28/3/14. I have not yet received any reply from them.

Please advice me further steps to be taken in this matter.

Thanking you

Sajeendran
Mobile No.[protected]

Tata docom distributor in Moga suggested me a scheme of 3 months advance rental plan for Internet and he( Mr Rejinder) assured me that after 3 months there would not be any additional charge if i do not extend the connection . But i am surprised that i got a demand notice from Tata teliservises of Rs 1854 than i went to tata tel shop keeper /dealer and shocked by his he was not aware on additional charge policy if we discontinued this scheme after 3months

Sir, I, Renu Jain, a customer of Tata Docomo Fixed Line Internet have been facing internet speed issues for more than a year. Account No.[protected] Docomo No. [protected] I had earlier subscribed to the 1mbps plan for around 1 year and then upgraded my internet speed to 2mbps. While I was using the 1mbps speed I never received that speed because the port installed at my place is just of 512kbps. I had put up a complaint to check why I was not receiving a good speed. To this their technician and other employees made different excuses saying that their is some connection problem in the area etc...none of which was correct. I was deceived and was then asked by tata teleservices official to upgrade my plan to 2mbps to get a better speed. I upgraded my plan to 2mbps and was fooled since again I was never given a speed greater than 512kbps. I raised my complaint regarding this issue. Ref: Complaint No.[protected] Employee: Mr.Sushil Mr. Sushil informed me that my problem will be solved within the next 2-3hrs. Their technician Anup came after a day and told me that he is unable to solve the issue and will be sending another person to do the same in the next half an hour. No one came after and I was left in the lurch. I called up their customer care and I was informed that the technician will be sent immediately and at least before 48hours from the complaint which were getting over on 11.51am on Saturday that is 14th June 2014. I tried to contact the senior person in their customer care office but was kept waiting for 1 hour twice on the phone and even then no senior person replied. I would mention that these were normal working hours when I had made my call. Again on Saturday no one turned up and when I called up their technician he said the issue cannot be resolved by him since he has not been provided with a port of 2mbps to be installed at my place. He said it would have to be arranged from someone else's connection. So on 14th June I again called up customer care. I talked to the person there who couldn't give me a proper response. So again I asked to transfer it to the senior person. Thankfully after waiting for half an hour my call was transferred to Mr. Arjun. Mr. Arjun expressed his regret and said that since 48 hours have been already crossed the issue will be resolved till 8pm that day. I had called at around 1.30pm. I, knowing that again the issue won't be solved in time and was being harassed mentally by my serious complaint being ignored. I requested Mr. Arjun to transfer the call to his senior. After waiting for a while my call was transferred to Mr. Kumtal Patil- team leader. I explained him my situation and then again he said that the issue would be resolved anyhow before 8pm in the evening. I talked to him regarding the charges for 1mbps and 2mbps that I have been charged for so long whereas I was never given those speeds. He at first was hesitant to reply. I asked him to give my compensation for the wrong speed given to me and for cheating me for such a long period. He then told me that he will book my complaint for wrong billing and will resolve the speed issue until 8pm. Ref: Complain no. 41933461 Today its 17th June, 2014 and still my complaint has not been resolved neither there has been any correspondence from their side. I would ask you to register my complaint against them and ask them to provide me back with all the wrong charges made to me for wrong speeds. They have deceived a loyal and diligent customer who has always paid dues in time. Renu Jain. Contact: 803-804, Silver Arch Bldg, Tardeo Road, Mumbai- 400034. Tel no.- [protected]

I am holder of 2 tata photon account and has visited in odd heat time to almost every outlet notified by tata teleservices phone caller for closing my account as i no more need the srvices.
But in last 3 months, everywhere i went no concrete attendance has been made to close it. No back up team is set to guide on this. Wish foreclosure as fed up taking agents call to submit those payments where account is closed & not used for over 2 months now.
Whom we should call and get relief from this.
Keeping identity reserved to avoid harrassment.
Email id: [protected]@gmail.Com

I am a customer with docomo no: [protected] (account no:[protected] .Our internet is not working and
We tried contacting customer care [protected] but no body is responding.
I really dont understand why do they publish the customer care number if they dont work at all.

First of all i need explanation why does the customer care do not respond .
If this is the case we are more happy to remove the connection and take connection from
a different service provider.
We are extremely unhappy with the customer care services.

Thanks &amp; regards,
Subhash Karnatham

Sir, Civil stating why you people are looting the people's hard-earned money! Tata Indicom was in my mobile number [protected] which was placed where it was robbed by members Indicom! The bill would send thousands of rupees! Frustrated with the loot matter port in Tata Docomo got your number! But simply continued flow of loot! The company's mobile crime so much to keep the balance! Do recharge ten and ten members will benefit not only led to greater balance and neither will bite ..! Tata company is only worth getting just ten rupees recharge The thing is ... a good company then grant out of the port ... I do not want a refund should I balance my cut! I just want to Reach the application of company officers ... Thanks

Dear Sir / Madam, I have using tata docomo post paid connection ( No.[protected] since 16.04.2013, That im giving my hdfc bank cheque amount of rs.850 for Deposit amount, that some bank problem have seen IMAGE NOT CLEAR PLZ PREPRESENT dt of 19.04.2013, Next day Cleared in my bank account but tata docomo company has telling now your cheque was bounced also my no disconnected him since 25.03.2014, I have give Support document Cleared Details, But still now not activated my del, Please help me what i do next process for activated my del, i have loss 1.5 lacs in my business for this issue... Please help to us.. Thanks and Regards Selvakumar A [protected] Alternative Contact No )

Hello, This is Anant Patel. I am using TATA DOCOMO post paid service from last one and half year. I got 7, 036 INR bill of April 2014 month of my number [protected]. I spook to Tata Docomo customer care executive and logged complaint #[protected] on 7th May 2014. Even daily call and email to [protected]@tatadocomo.com and Allellate.[protected]@tatadocomo.com my complaint not resolved. Every time they require 48 hours. They said that my bill increased due to high data usage, but I had call on 9th April 2014 and inform them to deactivate 3G pack and active 2G pack. They only deactivate 3G but not activated 2G on my number. They have audio clip that prove that I told them to active 2G pack. Regards Anant Patel [protected]

We are using a PRI Line[protected] from Tata Teleservices in Mumbai. Surprisingly, there is no one person to whom we can speak as we have not been provided with the details of our account manager. Each time you write to customer care, they come back with an apologetic mail, sating that they are working on this and will come back shortly. this is happening for more than a month now. When I told them that I will only pay the bill once we get to speak with our account manager or any single point of contact, they diactivated our line.

A company like a TATA doing this is very surprising.

Extremely disappointed with this kind of service and behaviour.