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Tata Teleservices reviews & complaints page 11

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Address: Maharashtra

Dear Sir,
I had purchased Tata Docomo Post paid connection with 2 Sim cards, I used them and paid all my dues on time. When I thought to dis connect the connection as I was using them hardly, I called the Customer care of Tata Docomo on March 21st 2013. They told me that pa your unbilled amount, and they will disconnect the connection. I immediately paid Rs.,449.00 which includes billed and unbilled amount till 21st Mar 2013 via online...

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Address: No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, Maharashtra

Website: www.tatadocomo.com

Dear Sir,

I am extremely disappointed with the Sales Agents which are selling tata photon connection outside Wipro office in Hinjewaadi phase 2. They don't know their job, and at the end customer is facing the burnt.

I took tata photon 3G corporate connection(Rahul-[protected]) from Gajanan Enterprices (Office No. 6), Indraprastha Mall, 2nd Floor, Mitramandal Chauk, Pune 411002). This fellow doesn't even know how to write English, gave me the dongle, and while noting down my address, didn't bother to write it properly. He said it's not needed, and my photon will be activated in few days. After lots of follow-up, my tata photon got activated. But within few days, it was deactivated again, due to -ve address verification. I again called Rahul, offered him to give my full address proof, and was ready to deliver at his doorsteps, but he said it's not needed and my tata photon will be activated. It was never activated. I called customer care, they asked me to visit local tata photon office, which I did, but I was told that they don't handle corporate connection.

I am in a catch 22 situation. This person Rahul or his boss Vikram is not picking my calls or answering my sms. I requested them to atleast give me some contact address wherein I can go and raise my concern, submit my address proof, but that also they didn't provide.

I don't know when to go, whom to approach. Kindly help to resolve the issue. I look forward in great anticipation.

My tata no is : [protected]
My account no. is[protected]

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Aug 16, 2013

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Aug 21, 2013

Dear Customer,

As per the discussion over call, we would like to inform you that your concern regarding the activation of 3G dongle connection has been resolved as per your confirmation.

For any assistance kindly mail us at [protected]@tatatel.co.in.

Thanks and Regards,
Customer Care
Tata Docomo.

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Address: 2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi 110065, Maharashtra

Website: www.tatadocomo.com/

i have been using a Tata Docomo sim for around 3 years and recently the range on my phone disappears and doesn't come back. The problem of range disappearing is not new as the range would frequently go but come back when the phone was taken outside. Now once the range is lost the phone needs to be switched OFF and turned back ON for any reception. This is extremely problematic as i cannot keep switching the phone OFF and ON all through the day. Other sim cards do not have this problem on the mobile phone.

Aug 14, 2020

Complaint marked as Resolved

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 30, 2013

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

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Address: West Bengal

I am using Tata Photon Whiz since about 10 months. The plan was unlimited with 3.1 mbps upto 1GB and after that unlimited at 153 kbps. After about 3 months of service some call centre staff contacted me on my above mobile and blabbered something which I did not understand what he said. On hearing the monthly post paid charge shall not change I said Yes. After the talk the speed was reduced to >100 kbps and till date I am suffering with...

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Address: Bangalore, Karnataka

Hi,

I have taken a data card from Tata docomo.no: [protected] as post paid connection on 12/7/13
But the service still not getting activated even after 2 weeks.

Whenever i am calling toll free no for getting activated.They are saying to wait 24 hrs as local reference pending ,whereas i am given the same to the sales guy all.

Some one from Kormangalam came to my place,RT Nager,Name : Kalyan. Ph no: [protected].

Manager of that shop is: Anita. :[protected].

Both the person ,not picking up my call,even don't bother to take any step for the solution

Someone from Tata Docomo,introduced as teah lead from tata docomo activation team ,Name : Paranya,is also called me on 22/7/13.And asked 48 hrs but now it is 96 hrs .

I am really getting fed up with Tata Docomo.

I need the solution ASAP or i don't need service.
Take your Plastic BOX ,And give my money back.

Thanks,
Rajib Mondal
[protected]

Aug 14, 2020

Complaint marked as Resolved

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arunGKT

Jul 25, 2013

me to have the same problem

i bought a tata docomo sim with mdn-[protected] on 14th July from an outlet for RS 80 which had an MRP of Rs 20 and they gave me the excuse of activation charge.Now its 10 days passed and am my sim is still deactivated, The customer care service was unable give me a proper answer to my problem
RSN-[protected]
IMSI-[protected]

outlet details

Computer Hardware Dealers, Computer Services & Repair, Computer Peripherals & Accessories Dealers
Phone:[protected],[protected]
Mobile: [protected]
Address: 15, Cellar Floor, 19th Main, 60 Feet Road, Koramangala 6th Block, Bangalore- 560095, Karnataka

Rajib4Tata

from Bengaluru, Karnataka

Jul 31, 2013

Hi,

Any update ?

What else i need to do ?

Thanks,
Rajib

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Address: No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, Maharashtra

Website: www.tatadocomo.com

dear sir
my a/c no is[protected] I have complaint before 1 month to change my combo plan for my phone but there will no change in my phone they charged another combo plan in my bill which I have never request to change my plan now you service centre say me you registar your complain your combo plan change after 1 month but 1 month before same answer given from service centre but no change in my bill plan so I request u please take my complaint and change my combo plan and also change my new bill with 180 combo plan otherwise I will not pay bill amount and I want cancel my all phones I m last 5 year your customer tata give me good service but nowadays some problem of combo plan or bill amount give me bad service and In your service centre for talk to senior we wait for 1 hrs on phone they every time busy there work but not give feedback to customer after 1 hrs automatic phone disconnect and we want revise call to service centre another time for waiting to talk to senior manger please see the matter as soon as possible

best regards
nilesh

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Mahendra Sankhla

from Chennai, Tamil Nadu

tata idicom teleservices ltd. — handsets

I have bought a handset of indicom in the year[protected]
since then i have repaired it so many times the handset which i have is motorolac131
please launch that type of handsets in the market that deosnot requires so much reparing.
so i can buy one of them

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 22, 2013

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

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Address: No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, South West Delhi, Delhi

Website: www.tatadocomo.com

sir ,my name is Anup Ghosh i have purchase a tata safari decore on 1 oct 2012 my vehicle # Dl- 9CZ 3357 , i had a very bad experience after getting this vehicle, first two days engine problem occurs it was rectify problem engine turbo, my safari hardly done 6100 km new problem occurs gear shifting problem when i went to tata service center they said that it is a clutch plate problem and you have to bear the amount whatever the estimate come , my question is that my safari is in under service and warranty why should i pay for that, please help me in this regard.

please note i have also lodge a complaint at tata caLl center my ref no is 1-[protected]

Anup Ghosh

flat # 222 Air lines apt
plot # 5 sec-23 Dwarka

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Shailendra_rn

from Chennai, Tamil Nadu

Mar 29, 2011

Tata Teleservices Ltd — Exploding disconnection grievances

Dear Sir,
We have a corporate phone connection holding account no.[protected]. We have been using the services for last six months. We had a grudge against the service provider from the very beginning. And we always made complaint in this regard but the feedback is non worOur complaint was in regard of billing procedure. We were told that the monthly bill should be Rs. 8000 approximately. But it never happened and the monthly bill exceeded. The billing process conceals some of the essential criteria from their customers.
After having complaint at frequent intervals, the service provided agreed to change the plan with a conviction that the bill would recede under new plan. The plan was changed but a condition is put forward that we have to pay charges in lieu of handsets. They demand an amount of Rs. 1100/- per handset. As it is a known fact that an electronic good undergoes depreciation and we have been using the handset for last six months. Genuinely, the amount per handset after depreciation must not exceed Rs. 200/-. And we are very much all set to pay for handsets after depreciation.
The application for exploding disconnection grievances is as follow:
To
M/s Tata Teleservices Ltd.
Sub.: Exploding disconnection grievances
Dear Sir/Madam,
Bearing account no.[protected], we would like to put forward our grievances regarding the corporate connection. The connection was under Free Zone Services. We were convinced that the would be Rs. 8000 approximately but incessantly the billed amount exceeded the limit. When we complained they offered to change the plan. The connection can be continued only if we are not charged for handsets. We have been using the services for last six months and cleared the asked outstanding. it is very much certain that the cost of handsets should have depreciated . We are ready to pay the amount only after depreciation.
After having enquiry, the billed and un billed amount is Rs.[protected] + 2620). The outstanding has been cleared. As a result, we don't have any dues against our account. So, please disconnect the services as we are not liable to pay any further billed amount. As it is a corporate sector plan, so it is unfeasible to have a control over users. it is very much urgent as if not disconnected then Tata Indicom will be responsible for further billing. if it gets disconnected, the cost of handsets will be paid only amount after depreciation. The payment has been made vide cheque no. 626774, dated 26.03.2011 drawn on Canara Bank, Rajeev Nagar Branch.
We have a receiving copy of the above mentioned application.
After the registered complaint was made (Complaint Reference no. 264540) the mail was sent to us that the complaint will be resolved within six business hours. later, we received another mail the query has been resolved.
But we were intimated though telephone from Free Zone Services that the connection can be continued only after having the amount cleared in lieu of handsets. When we convinced him about the received mail from Service Provider, he told us that he knows better than us about Tata as he holds authorised sales right. He also put forward that it does not matter as the service provider does not act as per customer's commitment.
We have a positive expectation from your side not only for mine but also in public regard.

With warm regards,

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Address: No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, Hyderabad, Andhra Pradesh

Website: www.tatadocomo.com

My balance is being deducted everyday.1.50rs cut evryday fr no reason.i hav no caller tune activated.nothin at al.its been happenin past a week.tried callin customer care bt sadly no response.pls look into the matter soon.
Thankyou.
Roja.a.
[protected]
Hyderabad.

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Mahesh

from Bengaluru, Karnataka

Tata Teleservices Ltd — Not honoring GPRS pack offering

I'm a Tata DOCOMO postpay customer since Dec 09 and my relationship no is[protected].

It has been a nightmare to communicate with your customer care agents and I have 2 issues unresolved.

1. Ref No[protected]

I have been incorrectly signed up on a 899 blackberry plan when I specifically asked to be signed up on the 299 plan. Further more, a customer care agent who called back (and couldn't speak english) said that I would be put on the 299 plan from the next billing cycle which is 326 days away! I refuse to pay for BB services and have asked for it to be cancelled.

2. Ref No[protected]

Your website shows a 199 GPRS plan which allows for 500MB o[censored]sage (Karnataka Circle) for postpay customers. The customer care agents are unaware and when I asked for a clarification, another incompetent agent called back to say that there was an error in advertising these plans and these plans don't exit!

I need a senior executive from TTSL to please address my concerns.

Any help appreciated.

PS: Any TTSL representative monitoring this forum, you know how to reach me!

money deducted every day - Comment #1794720 - Image #0

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 17, 2013

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 19, 2013

Dear Ms.Roja,

We tried to speak to you personally on your alternate number to understand your concerns regarding balance deduction however; we were unable to contact you, since your call was not answered.

We would like to inform you that Rs. 22.50 has been credited to your account vide docket number ABAL[protected] on 17-JUL-2013 and we request you to kindly dial 155223(tollfree) to deactivate all unwanted VAS from your number to stop balance deduction.

Further, we request you to kindly send a mail to [protected]@tatadocomo.com for any assistance.

Thanks and Regards,
Customer care,
Tata Docomo.

gajjarmd

from Mumbai, Maharashtra

Jun 13, 2016

Internet Speed is Very Slow

[protected] [protected] [protected]:27:21.0 Slow Speed Open [protected]:27:21.0 We regret the delay in resolving the complaint it will take 48hrs to Resolve your complaint

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Address: No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, Bangalore, Karnataka

Website: www.tatadocomo.com

TATA DOCOMO KARNATAKA - Number ported to tata not yet active
Hi ,

I ported my Vodafone number [protected] from Vodafone to tata docomo , Unqiue porting ID is VX422954 , request raised on[protected] .
On[protected] I got an SMS saying "porting will complete on[protected]" , since then my old Vodafone SIM is deactivated, but the new docomo SIM is not yet active . The tata docomo SIM does not even connect show the network . Talked to tata docomo customer care & they are not aware of how to fix it.
I have contacted 2 persons in customer care
Krishna : [protected]
Hari: [protected]
Every time I called them they convince me that it will done by 1 day, 2 day and giving all kinds of excuses. Now they are not picking my call at all.
I feel like cheated now, They took Rs.350 from me for the sim and connection. My bank transaction, calls everything messed up from the day I ported.

Please let me know when will my tata docomo be active , & who shall compensate for the financial/professional losses I incur .

My alternate no: [protected]
-
Krishna Kumar

Aug 14, 2020

Complaint marked as Resolved

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yadunandan

from Tumkur, Karnataka

TATA TELESERVICES LIMITED — Internet connection not activated.

Dear sir
My name is yadunandan, i had purchased an internet connection form TATA Indicom company on 05-Feb-2008 and the promise of activation was for one working day which was suppose to be on 06-Feb-2008 but today is already three days complited but still it is not activated when i approch the help desk their response was very bad, when i ask them to cancel the connection they say we can but you dont get the money back please justify to the report, There is already huge lose to me becuase of the delay in activation of the internet.
product description[protected] SXC-1080 CDMA 1 X USB MODEM-BIG. Cost of the product Rs 2850/-
Invoice No: I2007 - 08/[protected]

satish upadhyay

from Bengaluru, Karnataka

tata telesrvices ltd — credit card

required status of my credit card

ref no:-1222513

contect no:-[protected]

S.Viswanathan

from Bengaluru, Karnataka

Tata Teleservices — Failure to collect Instrument

Disconnection despite paying bill in advance of due date
S.Viswanathan, Bangalore-66

ADDL.DGOF, MOB: [protected]

MIN OF DEFENCE (rtd)

Sub; INCORRECT BILLING-UNSATIFACTORY SERVICES-TERMINATION of connection,

Dear Sir,

I was a customer of TataTeleservices and had been provided with Tata Indicom Telephone connection number[protected], a/c number[protected]plan Home2Mobile349, modified by you to Plan Talk India 225 in Dec 2007.

2. Despite my clearing the bill No[protected] dt 2-2-08, Rs 888/= much in advance of due date, 9-2-08, my connection had been cut and was NOT RESTORED DESPITE SEVERAL E MAILS CALLS, coorespondence EXPLAINING THE POSITION.

3. Despite my havibg paid the bill for Feb 08, Rs 888/=, a Bill No[protected] dt 2-3-08 was sent to me, for Rs 1915, which is INCORRECT on account of the following:
The amount Rs 888/= already paid by in included. Bank pass Book entry attached

2.The plan, Home 2 mobile 349 has been adopted for billing, in both your bills dated 2 –2-08 and 2-3-08, as agianst Plan Talk India 225 wef 1-1-08 vide your UNSOLICITED letter no [protected] dt Dec 2007, thus OVERCHARGING ME by about Rs 124/= on both the bills, a total of Rs 248/=..

3.There has been NO service available on my telephone number 65303452 wef 28-2-08. Hence NO chrges are payable from this date.

4.Hence the bill may be corrected, after deducting wrongly billed amounts and adjusting my Deposit paid at the time of giving the connection. In view of this incoorect billing it has notr been paid..

I informed vide my letter dt 2-3-08, the Tata Teleservices that I DO WANT THE TELEPHONE CONNECTION and that THE INTRUMENT MAY BE COLLECTED BY THIEIR REP, with an authority letter from the authorized signitory of the Company. this I did to cover myself as I did not want to face problems stating that the telephone instrument has been collected by an unauthgorized person, as my cheque deposited in an company authozied outlet is reportedly not received by the company!

Please intervene so that the telephone insteument is collected by a Company rep, with an authority letter from the authorized signitory, and that a corrected bill as stated above is sent to me immediately. With my expereince I would never like to have a TATA INDICOM CONNECTION AGAIN OR RECOMMEND TO ANYBODY-THE COMPANY IS NOT SENSITIZED TO HANDLE customer grievances - but chooses to operate thrrough cluless call centre operators.

I HAD COMPLAINED TO THE NODAL OFFICER, APPELLATTE AUTHORITY DESIGNATED BY TRAI OF TATA RTELESERVICES LTD BUT THERE HAS BEEN NO SATISFATORY RESOLUTION

Thanking you,
Yours faithfully,
S.Viswanthan

Rajesh N. Sarvaiya

from Chennai, Tamil Nadu

The misleading advertisements by the company...

Pranav S Shah

from Pune, Maharashtra

Tata Teleservices — Non Receipt of Single Credit Card Bill & not aware of Outstanding

Dear Sir

I had HDFC Credit Card 3-4 yrs back i had used the same only once & made the payment but i had never ever received the Statement for the same

I had informed an number of times to the HDFC Credit Card executive & even i had given call to customer care to send me the same but till date i have not received the same

My Credit Card no. is [protected]

Would request you to send me my complete statement of Credit Card so that i can come to know about my current outstanding in any

Hoping to get some positive result from your side by sending me the statement on my residential address as well as on my below mentioned email addresses

Residence Address : 23, Kalpataru Society,
Opp.Deshna Appt., Mirambica Road,
Naranpura, Ahmedabad - 13
Email Address : pranav.[protected]@tatatel.co.in
[protected]@yahoo.com

Regards,

Pranav Shah

Gunam.m

from Hyderabad, Telangana

why this is very very slow i want to upgrade my SXC-1080 tata indicom wireless now itself i want to upgrade my internet into very fast such as 400 Kb speed.

thank you!

PRAVEEN TUKARAM KURADE

from Mumbai, Maharashtra

Tata Teleservices — O/G & I/G NOT RESTORED EVEN AFTER SUBMISSION OF DOCUMENTS

TATA INDICOM NUMBER [protected], i had taken connection from Kagal TVS, dealer name Annappa, who has sold me activated handset, (without my knowledge), & i had given my documents to him by name: praveen t kurade, om sai nivas b/s mgm hospital near panth mandir nipani, during phone verification, i understood that i have been sold activated number (first cust name Imran), hence i called up dealer annappa, no response & not picking up call, hence i resubmitted documents at your Vashi Store (Bsel Tech Park, Gr Flr Shop No 7 & 8, Nr Vashi Railway Stn, Vashi, Navi Mumbai Mumbai)..but today my o/g & i/c is barred...i want to know the reason & immediate restoration...(I HAVE ALSO PAID RS50 FOR RECHARGE ON THE DAY OF ACTIVATION, WHICH IS NOT RECHARGED BY DEALER)..I HAD CUST CARE..THEY ARE REFUSING TO REGISTER COMPLAINT..PLS HELP ME MY ALT CONTACT NO IS [protected] & [protected]

Ajay Sheth

from Pune, Maharashtra

EPS — EPS Claim

Dear Sir,

I am unaware of the EPS amount withdrawal procedure.

Regards,
Ajay Sheth

Nilesh khakhar

from Mumbai, Maharashtra

Tata Teleservices — Disconnection not done in spite of repeated requests

Hi,
I was using WLL phone of TATA INDICOM (Tel no[protected] from 2004 without any problem.However before 6 months signal got disappeared from instrument and phone was not usable.I had raised complains with their customer support by phone/e-mail and several times their technicians visited my premises to check and troubleshoot problem however nothing happened.They suggest to install antena on my terrace and use phone as a land line wired phone which I rejected.
I requested TATA to disconnect my services however they never acted on it and kept sending me bills by adding recurring charges(@Rs.150) every month + late payment charges
Now they have send me letter from their lawyer demanding Rs.2000 urgently otherwise threat of legal proceeding.
Please suggest suitable recommendation or way forward
Thanks
Nilesh K
M-91-[protected]

NITIN TANDON

from Jammu, Jammu and Kashmir

Tata Teleservices — EPS claim pending

sir i had worked for tata teleservices ltd and i left the job on 30/10/2008 and i applied for my pf claim and i had recived that in time but my EPS is still pending from the last 5 months.you are requested to help me in releasing the eps claim.

M khan

from Pune, Maharashtra

tata indicom/postpaid connection — NOn-refund of caution money

I was given a postpaid mobile phone connection by the selling agents of Tata indicom in Apr 2008 at Air Force station Halwara (Ludhiana).The mobile connection no. was [protected] for which they took the mandatory caution money of Rs 500 on the promise that whenever the connection is terminated, the caution money will be refunded. The same connection was surrendered in Dec2008,but in spite of severe efforts, the caution money was not refunded by Tata Teleservices. & is yet to refund.

wonder ! Can one expect this type of management from Tata's !!

Anil Joshi

from Jaipur, Rajasthan

Tata Teleservices — charges without service,and request

My mobile no is [protected]..on 21.01.09 without my request I was charged for SMS service on Bible messages. I talked to customer care but nothing could be done. I sent SMS for unsubscription.
Today again Rs. 30 deducted for SMS on Bible from my Balance without my request.

When I have not requested for SMS service why the balance is deducted.
This is fraud and looting by Tata teleservices ltd. Pl. arrange to get the refund of the amount. Pl. advise the service provider to stop looting the customers

Anil Joshi
D-2/392, Chitrakoot Scheme
Jaipur-302021
Mob-[protected]

Raj Kumar Sharma

from Pune, Maharashtra

Tata Teleservices — Material Not Delivered after 7 Days within State

To whomsoever it may concern

1 cartoon box containing 17 Faulty and Deactive NIU (Wireless Phones) was handed over to Ondot currier agent at Una (HP) on dated 18th Feb-2010, which supposed to be submitted at TTSL office Shimla with 3 working days. But sad to state that even after reapeated reminders and folowups at Shimla/una and Ambala centers till date neither material has delivered at desired destination nor any confirmation are given to sender or recipient.
Kindly treat this as a priodic intimation as next course of action would be towards penelisation against faulty services.

Thanks

Number ported to tata not yet active - Comment #1979186 - Image #0

DIPAKBHAI LUHARIYA

from Pune, Maharashtra

Tata Teleservices Ltd — SERVICE RELATED

I AM USING TATA POST PAID CONNECTION SINCE LAST 1.5 YEARS.SINCE LAST 4 MONTHS WE ALL CUSTOMERS IN KHAMBHAT REGION ARE FACING TREMENDOUS NETWORK PROBLEMS TO WHICH THE COMPANY OFFICIALS DENY TO ACCEPT.OVER AND ABOVE I HAVE GONE THROUGH HEAVY FINANCIAL LOSS DUE TO THE SAME.NOR THE DEALER NOR THE DIRECT EMPLOYES OF COMPANY TAKE ANY ACTION ON SAME.WE ARE ALSO NOT GETTING LOCAL BILL PAYMENT OPTION SINCE THE DAY OF INCEPTION OF POST PAID SERVICES.POST PAID TO PRE PAID ALSO DENIED.WRONG BILLS CHARGED SINCE 3 MONTHS TO WHICH VERBLY ACCEPTED BUT NOT RECTIFIED.
MY PHONE NO :[protected]
A/C NO.:[protected]
POSTAL CODE :388620
AREA : GUJARAT

Sunil Nagpal

from Mumbai, Maharashtra

TATA TeleServices — Prepaid balance

I thought that my issues with Tata have come to an end, however I was wrong, forget the issues that have ended the relationship. Pls go thru the mail again to refresh your memory & my agony. Now the problem is as follows : I m given to understand that my connection is deactivated bcoz of AV/CV, & I was told that I was not contactable on my Tata no. [protected], now how can I b contactable on this no. when its very obvious that I was a USB postpaid customer & then was migrated to prepaid I don’t have a CDMA phone with me…with so many hassles I did my recharge of 225/- & now the gallery guys are telling me that there is no balance on your account . While doing the recharge I was told that this will be valid for a month & if not recharged the balance will continue to be there for 90 days. I m not in a position to call u guys as well as I don’t have a CDMA phone & hence forced to write a mail. Half of the time ur gallery guys are unaware of the schemes & offers available which leads to misinformation & end result customer suffering, my concern now is I want my balance back to my account & deduct Rs 98/- for lifetime validity. I m also looking to forward to buy a postpaid walky, but again I m told that its out of stalk so why boast of something which Tata cant deliver.. I m still ready to be ur customer in this competitive market provided to u want one. Please address this issue as early as possible & avoid any further escalations .

Tata DoCoMo Customer Care

from Pune, Maharashtra

"Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because o[censored]s.

Please be informed that your connection is reactivated

Should you require any further assistance please mail us at customer.[protected]@tatatel.co.in

Thanking you

Customer Care – Tata Indicom

nsraj73

from Kovilpatti, Tamil Nadu

Tata Teleservices — RENTAL CHARGES FOR NON-FUNCTIONING OF MOBILE NO.9205021756 DESPITE GETTING GOOD NETWORK

SIR,

1. I BEING IN DEFENCE, WAS ON DEPLOYMENT IN GULMARG AREA FROM 01 FEB 10 TO 01 APR 10.

2. ON 03 FEB 10, MY HANDSET BECAME UNSERVICEABLE, HENCE I WAS NOT ABLE TO UTILISE THE SERVICES. I PUT UP A TELEPHONIC COMPLAINT TO TATA TELESERVICES OFFICE AT SRINAGAR AND ALSO SENT A COPY OF WRITTEN COMPLAINT THROUGH MAIL.

3. ON 01 APR 10, I CAME BACK FROM GULMARG AREA AND GOT MY HANDSET REPAIRED. AFTER SWITCHING ON THE SET I FOUND THE OUTGOING CALLS WERE BARRED HOWEVER THE INCOMING CALLS WERE ACCESSIBLE. THEN, I RANG UP TO CUSTOMER CARE AT 121 AND CAME TO KNOW THAT THE CONNECTION IS BARRED. I GOT IT OPENED FROM THE SRINAGAR OFFICE. AFTER 2 DAYS IT WAS BARRED AGAIN. ON ENQUIRING, I CAME TO KNOW THAT THE CONNECTION IS BARRED DUE TO NON PAYMENT. I REQUESTED TO WAIVE OFF THE RENTAL OF THE SAID PERIOD DURING WHICH I COULD NOT AVAIL THE SERVICES. BUT IT WAS DECLINED BY THE CUSTOMER CARE.

4. THE SIMILAR CASE HAPPENED, IN THE MONTH OF JUN 09 WHEN DURING MY STAY IN GULMARG AREA, DESPITE GETTING GOOD NETWORK, I WAS NOT ABLE TO MAKE OR RECEIVE ANY CALLS FROM MY ABOVE SAID CONNECTION. THAT TIME ALSO MY CONNECTION WAS CLOSED FROM 17 JUN 09 TO 30 AUG 09. I WAS NOT PROVIDED ANY RENTAL WAIVER FOR THE SAID PERIOD ALSO DESPITE A PROPER COMPLAINT.

5. SEEING SUCH ATTITUDE BY THE REPRESENTATIVES THE TATA TELESERVICES, I REQUESTED TO CLOSE MY SAID CONNECTION DESPITE THE ESSENTIAL REQUIREMENT OF THE CONNECTION.

6. IN VIEW OF THE ABOVE, YOU ARE REQUESTED TO INTERVENE AND PROVIDE ME JUSTICE BY WAIVING OFF THE RENTAL CHARGES OF BOTH THE PERIODS.

THANKING YOU.

YOURS SINCERELY,

NS RAJPUT
[protected]
[protected]@rediffmail.com

Tata Teleservices

from Pune, Maharashtra

Dear Customer

Greetings from Tata Indicom!

We would like to inform you that we have confirmed from concerned department that you have only requested for barring the services and not for cancellation. Hence, the rentals cannot be waived off as per company’s policy.

Further, if you have any receiving from the concerned agency, TVH, please provide the same, which will assist us in doing the needful.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in .

Thanking you
Customer Care - Tata Indicom."

sonujindal1984

from Kolkata, West Bengal

Tata Teleservices — NOT ACTIVATION MY NUMBER

Dear Sir / Madam,
Some time before registered a complained for tata teleservices that i am purchased a new connection of tata teleservices claint and he activated only two days afterthat he unactivatied my connection and reason o[censored]nactivated cheque Bounce but i am given cash of tata claint. i complained many time tata customerr care there asked that my connection activatied 8th may but connection not activated. i told to saurav (tata claint mob no.[protected] he asked that connection activited today (dated : 10.05.2010) but connection not activated please help me i atteched copy of consumer receipts

thanks
bijender gupta
[protected]

Number ported to tata not yet active - Comment #1980577 - Image #0

Tata Teleservices

from Pune, Maharashtra

Dear Customer,

As we are unable to contact you on the provided alternate number, request you to provide us the Tata Indicom connection details or application number, which will assist us in doing the needful.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in.

Thanks and Regards

Customer care

Tata Indicom

kapilch

from Delhi, Delhi

To

TATA Teleservices limited. Date- 09.06.2010
Delhi

Sub:-final request against faulty connection[protected], 65288572

Dear Sir,

We regret, that in spite of our numberless requests / complaints against our above said faulty connection no.[protected] nothing has been done till today. Even our official has personally visited at your customer care center, Secter-3, Rohini, New Delhi . A nd requested to take the necessary action immediately against this faulty connection vide complaint no.[protected] date. 26.05.10.

We feel sorry to say, that we are your one of the most valued customer since last many years holding near about ten connections at our different offices. Even, we have provided the Tata mobile phone to our staff members also.
So, keeping in view of our existing connectivity we again request you, to replace this faulty instrument with immediate effects.

And if the necessary action has not been taken with in 24 hours, we request you to disconnect our both connection[protected], 65288572. under the name of Mr. Suresh Chander Sahni C/o M/s Pragti Steel furniture, C-8/562, Sector-8, Rohini, Delhi- 110085

Thanking you in anticipations

Yours truly,

Suresh Chander Sahni

Niranjana123

from Mumbai, Maharashtra

TATA TeleServices — not working

I am 70 year old woman. And My TATA phone number[protected] is not working from last 10 days.
No one is answering properly on 121. and customer care.

Please do the needful.

Thanking you in anticipation.

Sincerely,

Niranjana A. Shah

Rohit Jain2009

from Ludhiana, Punjab

Idea Teleservices — non activation of new connection

i have got new connection from Idea Telleservises on dated 01.10.2010 & they commited to activate this within 24 Hours but till Time After 5 Days approx it's not activeted

So Pls help me on this

nolinchitnis

from Mumbai, Maharashtra

Tata Teleservices — Incorrect Billing

I had a Tata Surf to Whiz connection which I got upgraded to Tata Photon Plus (950 unlimited usage plan) about a month and a half back. At the time of filling up the form I was told by the executives at the gallery that I would be getting a discount of Rs 125/- every month for one year and my monthly bill thus would be Rs 825/- plus taxes. Based on this I signed up the form and got the plan upgraded (I have a copy of the same). Also at the time I was shown various brochures and pamphlets which clearly mention that the usage is unlimited and only the speed drops beyond 5GB. The other plans state the rates (0.50 and 1.00) for additional usage.

I received my first bill which was slightly on the higher side but paid the same thinking it must have been since a part of the usage was under the old plan. I have now received my second bill for a whopping Rs 9383/-!!!!

I went to the gallery and they told me it was a system error in which the unlimited plan was not reflecting and hence the billing was high, and the bill amount would be corrected within 48 hours. I also got the complaint registration number. In this time I got a call from a customer service executive saying saying that the bill was correct since the usage beyond 5 GB was chargeable and hence I would have to pay the bill amount. I tried to explain the various points but she closed the complaint without further discussion.

I again went to the gallery and they for the second time have assured me that it is an internal system error and somehow my account is not reflecting as unlimited and hence the error. I am now waiting for Tata to take corrective action.

Points to note : I[censored]sage beyond 5GB is chargeable then what is unlimited? If this is the case then why are the additional charges not mentioned on the approval form which simply states NA against the unlimited plans, whereas other plans have clear charges of 0.50 and 1.00 mentioned against them?

anubhav srivastava

from Chennai, Tamil Nadu

Jan 9, 2011

Tata Teleservices — Wrong Contact No & Wrong Statement

Hi,

I had purchased the Tata Photon+ prepaid no [protected] in 2009 in month of August. I got a call from Harjasai Communication in month of March some body Mr. Neeraj. He told me to convert my prepaid account to postpaid Photon Whiz by issuing a sim card. I agreed for that and he issued me a Sim no:[protected], which I had returned to them in April as it was a flase statement made by them, on this Harjasai Communication cancelled that Sim and returned my money back to me.

But unfortunately the no was not been closed by them. I got continous calls from Tata Teleservices related to the payment option.They called me up saying my bill is of Rs.2472 . I had already made two payments of Rs2043 and Rs2000 last which I made in month of December. I requested them to closed my no for which I got a confirmation message on my no stating that the SR Cancellation has been closed,but the no is still working and somebody else is utilizing that no.

Last call which I recived was made by Mr. Manish, he told me that your no has been closed.

As a proof to I have all the transaction slip along with me. Please help me out.

anubhav srivastava

from Chennai, Tamil Nadu

Jan 9, 2011

I'm irritated by their this behaviour. How can one belive on such companies which always make use of thier customer

Rambangalore

May 19, 2011

Tata Docomo — Mobile service deactivated. Not in active state

Sir/Madam,

I am using Tata Docomo Prepaid connection. Name: Ramachandran Number [protected]. Location bangalore.
Currently my mobile number is de-activated. There is no incoming/outgoing call facility in my mobile. I have to switch OFF & ON my mobile. Only one call able to talk. From second call onwards i am unable to call while dialing second call it says "Error in connection". I suspect problem araise from handset. I have tried the same SIM in 2 mobiles the same problem exits. So ensured problem with network not with handset. I informed Customer care about my problem. I didn't file any report against this. They is no response from him. Please help me to solve this problem.

Thanks & Regards,
Ram

Rambangalore

May 23, 2011

So Finally consumer complaints also help less. What to do???
I think this is a fake site. There is no remedy for my problem.

Thanks,
Ram

sunny10

from Mumbai, Maharashtra

Jun 16, 2011

TATA Indicom — sim not activated since last 7 days

I am using Tata Photon Plus since Last 8 months.Last week I got a mail regarding gold connection of Tata CDMA.I had applied online for the same. Then I had received a call from customer care The executive MR.Aman([protected]).He told me that he will send an executive to me and after collecting the docs will tell me regarding the phone no which they are going to issue me. The executive Mr.Manpreet([protected]) from Trimax Solution Okhla Ind Area Phase2.came to me and collects the docs on thursday 9.06.11.When i had called him on next day he gave me the no of Mr.Naemudin([protected]).Mr.Naem told me that due to some problem he will provide the no on saturday.Since last 4 days I am trying his no but he is not picking up my phone. I am very much disappointing with this kind of service I am tata user of Land line,Mobile and broad band since a long time.Plz solve the issue on priority.

Regards
Dharmender Grover
[protected]

sunil consumerforum vns

from Ramnagar, Uttar Pradesh

Jul 7, 2011

Tata Teleservices — ILLEGAL CHARGE

SIR
I WAS USING SERVICES OF TATA TELECOMMUNICATION IN FORM OF TATA PHOTON AND TATA INDICOM . I REQUESTED THE COMPANYIN FEBRUARY 2011 IN WRITTING TO STOP MY SERVICES BECAUSE I ALONG WITH MY FAMILY GOING OUT SIDE THE CITY.
AFTER REQUEST TO STOP SERVICES COMPANY IS CONTINOUSLY CHARGING .
I REQUEST YOU TO TAKE QUICK ACTION ON THE ISSUE.

sunil consumerforum vns

from Ramnagar, Uttar Pradesh

Jul 23, 2011

Sir
Further, tata tele services from lucknow through a lawyer sent me threghtening letter to give him/ company nonsense payment for the services that I have not used.
my email address is [protected]@yahoo.co.in,
tataphoton no. [protected]

ajash

from Noida, Uttar Pradesh

Aug 10, 2011

tata tele sim — non activation

i purchased one hand set and sim with 700/-cash payment and a cheque of rs 1499/- as advancepayment for one year rental on 30th july2011 but till 10thaug. 2011 it is not activated even after no. of phonecalls and assurance of activation by today only from last 9 days .
myself kailash chand goel ,74 yrs old ,retired govt servent and suffering from poor health
pl. do needful
thanks
kailash chand goel
sec-4,rohini delhi=110085
ajash.prof.[protected]@gmail.com

kulkarni a

from Pune, Maharashtra

Oct 28, 2011

TATA TeleServices — Internet service not working

i have tata telesrevices landline(with wired) with internet connection.since last 5-6 days this i/net is not working due to dna problem.i enquired at cust.care.there i got information that i have not paid bill for october,till sept.2011 all dues are cleared.Now at my end i have not received any such bill for oct.2011,so how i come to know for the same.Eventhough i am ready to pay it on urgent basis but due to nonavailabilty of internet i am facing so much problems.i told this to operator but till today complaint is not resolved.My internet account no.is[protected] and my tataindicom no.is[protected].And my landline phone no.is[protected].My alternate contact no. is [protected]. And my email is [protected]@rediffmail.com
please look into this matter.

Thanking you!

ANAND D KULKARNI

Manoj_choud

from Ernakulam, Kerala

Dec 20, 2011

Tata Teleservices — Connection not stopped and continuously raising bills

Dear Sir/madam

I had tata photon plus postpaid connection having account no:[protected] and tata indicom no:[protected] which is from Kolkata circle. In the month of July (dated 16th July 2011) I had submitted the written request to stop the Internet service (CDMA) at Tata Indicom City Center outlet to Mr. Sanjoy (EDP No. 600592) and received the duly signed copy. Mr. Sanjoy said that he has stopped the service but current months bill will be raised for 15 days, your caution money is Rs.200, he said tata indicom will call you to know the reason for stopping service and ask to pay the outstanding bill. You tell him to make up from caution money. I have already paid the Rs.200 extra in the month of July, 2011 along with June month bill due to not having change.
But it has not stopped the connection instead of repeated reminder to customer service to disconnect my account and they assured me that it would be disconnected..But every time i got the bill and it got double every month. I was not using the service from July, 2011 on wards as i have already purchased the TATA PHOTON.

In the month of October, 2011, they have sent his person to collect the money from my house. I told him that i have already given you the written letter to your employee. (I have the duly signed copy of written letter to disconnect the service)

Yesterday (19th December, 2011) I have received the legal notice to pay an amount of Rs.886 within 7 days of receiving.

Please check into this matter.

Regards

Manoj Choudhary

chrav79

from Kolkata, West Bengal

Dec 30, 2011

Tata Teleservices — TataDocomo prepaid balance depletion

I have a tata DoCoMo prepaid connection, and every time Amount is being depleted by Rs.30 every time, In last 2-3 weeks alone it got depleted by Rs.120 and i don't have a record of the previous.

ashu_07

from Bengaluru, Karnataka

Feb 22, 2012

Tata Teleservices — Did not deliver Router and Goofed up the billing plan. not refunding my money

I have opted for Broadband connection (A/C No- ACC[protected] only because Tata Teleservice executives (Mateen and MUniraju) promised to provide free wi-fi router. As i m already a user of Tata photon since last one year, i wanted to go ahead with this offer so that i can connect my home machine and laptop.

It is almost a month since the modem installation was done, I have not received router and above this tatateleservice has also goofed up my billing plan. When i asked for termination of connection (i hv not used this connection at all), they are asking me to refund 1100rs and deduct installation charge.

I am not able to uderstand the logic behind itt, as i have not received my equipment so what is point of installation charges. I spoke to almost all of their Point of Contacts from Customer Service to Nodal officer to regional officer, but all in vein.

I am attahcing the mail which i sent to tata teleserive on 13th Feb'12

Regards,
Ashwani

dhaval34

from Bengaluru, Karnataka

Mar 16, 2012

Tata Teleservices — BAD SERVICE and Asking for payments

Dear Sir,

I have applied for TATA Photon + Data card in July 2011 and got it. TATA guys normally says up to 3.1 MBPS speed when i Checked in with the card it was not even 100 kbps ( 0.01 MBPS). I have lodged several complaints and several mails but did not rcvd any resolution on that. My complaint is still active since 7 months. They are telling network outage and etc.. they are also aware of the problem but do not want to rectify it rather than they are generating bill and charging me amount. I have sent lots emails and lots of phones but no one is ready to resolve my problem.

REALLY VERY BAD SERVICE.

Nodal Officer and Appellate Authority is also useless and they are not ready to discuss.

DEL NUMBER [protected]
ACCOUNT NUMBER [protected]

Regards,
Dhaval

nsuri65

from Hyderabad, Telangana

Aug 19, 2012

Tata Teleservices — Speed of the photon is not good as explained by sales person

Hi Sir,

i purchased tata photon plus on 6th of Aug 2012 and the speed was committed up to 3.1 Mbps and after activation of the device speed was not good it is about 60 kbps which is not good for me. i raise the concern with tatatel on 9th of Aug 2012 but still not getting any resolution. every time when i contact customer service via the toll free number ([protected]) they increase resolution time for next 2 days.

first resolution date given to me was[protected], next[protected], next[protected] and today i got message that resolution time for my ticket number[protected] is increased to 2012/08/21 17:18:17

sir , as this is hampring my work as work. i don't want such service so need my money back(Rs 1200).

amjadjamal

Nov 15, 2012

Tata Teleservices — Internet services not available for 15 days

our Tata teleservices internet connection( Account no :[protected] is down for 15 days. For the past 12 days we have been following up with the customer care centre. They daily tell us that the connection will be restored by the end of the day and a technician will be availble the end of the day.
IF they are unable to manage internet connections let them tell upfront that they are not capable to manage it.
I have never seen service providers with such lethargy. 15 days to solve a single internet connection is unimaginable.
Tata teleservices are just fooling us and making us waste our time and lethargy.
Last month we had the same problem when internet was down for 8 days. They have charged the full amount of the rent for the same.

Horrible services and equally horrible follow up measures.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 17, 2013

Dear Mr. Kumar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.

krishnau2

from Ahmedabad, Gujarat

Jul 29, 2013

Dear Tata Docomo

The issue is still not resolved, I got couple of calls from your technical team asking for Internet speed issue. I don't know were they got such information.

krishnau2

from Ahmedabad, Gujarat

Jul 31, 2013

Now I came to know from one of the executive from the customer care that my sim is going to be deactivated because I have not called 59059 for the verification. If I am not able to make calls even to 59059 from the day I got sim how the hell you expect me to call. Because of your technical problem why I have to suffer.

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Address: 2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi 110065, Rangareddy, Andhra Pradesh

Website: www.tatadocomo.com/photon-plus.aspx

i have lost my device and not even using it....how can they send me the billing details every mnth....[protected] my photon no.,and when i am requesting for deactivation of my account,,the customer executive is saying to pay the bala....without using how can i pay my bill...and i am not even intrstd in photon...moreover...daily they r caling and harrasing to pay the bill...im not using the device how the bill is generated every month.

View replies

Lakshmi Rao

from Bengaluru, Karnataka

Tata Docomo — Harrasment to the customer

Dear Sir,

I have a Tata Docomo Connection with me. I have deposited 300 Rs. deposite with them. I was out of country for 3 months and was not able to make the payment. I returned only last week to get a notice from Lokayukta to which the complaint has been lodged by Docomo people. I am very much angered with the step of theirs. I had promised them that i will make the payment of 798 Rs. by this weekend. They have taken a hasty step before that itself. I thought this forum would be appropriate to file a complaint against the company.

There is no such instruction that if the person do not make the payment they will file the complaint in Lokayukta. I will take necessary legal action against the company.

kiran.r. patel

from Pune, Maharashtra

sir my name is sanjay.j.patel. mobail no [protected]. sir today my no is sim is off condiction why sir? so please and i requested to my no is restart sir.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 17, 2013

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 19, 2013

Dear Customer,

As per our discussion over the call, we would like to inform you that as per your request cancellation have been registered vide docket number[protected] and the same is under process. Kindly note that your account holds an outstanding amount of Rs. 2082/-. We request you to clear the same.

For further assistance, write to us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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Address: 2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi 110065, Mumbai City, Maharashtra

Website: www.tatadocomo.com/photon-plus.aspx

I had purchased a tata photon plus 3G with number [protected] in mumbai on 13th Jun 2013 and the speed which was getting was 0.07Mbps
Almost 75% of my data was unused and it will expire in another 3 days. I had called to even customer care few times and the response which i got was "cal us after 2 hrs"( at 10 pm night).......Even today also, i visited the tata docomo office in Andheri West, they werent able to identify the issue and speaking very rudely. So please take necessary against them

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Asharam Dube

from Chennai, Tamil Nadu

Dec 27, 2011

Tata Photon Plus — Very Slow Speed in Andheri

Account No.-[protected]
Name - Asharam Dube
Contact No.[protected]

Dear sir,

while taking Tata Photon dongle, I was assured that i will get a speed of 3.1 mbps however i am getting speed of only 0.28 mbps which is unbearable.
i lodged omplaint vide docket number[protected]. company engineer comes but complain remain unresolved and in between i got call from Tata Photon that speed will remain same but failed to resolved the problem.on 26.12.2011 i got mail stating my complain is resolved without resolving complain. in Mail they write that "Hope you are satisfied." kindly look into this and resolve my problem otherwise pay my advance rent taken from me if Tata Photon can not give assured speed.

Tata DoCoMo Customer Care

from Pune, Maharashtra

Dec 28, 2011

Dear Mr. Asharam Dube,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the complaint bearing vide docket number[protected].

Hence, according to your given complaint we regret to inform you that the speed remains same for your Tata Photon Dongle.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 11, 2013

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 17, 2013

Dear Mr. Venukishore,

As discussed over call, we would like to inform you that our team is working on your concern. We have accorded it top priority and are expressly working towards resolving it at the earliest. We shall revert to you in next 2 working days.

Further, we request you to kindly send a mail to [protected]@tatadocomo.com for any assistance.

Thanks and Regards,
Customer care,
Tata Docomo.

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Address: Ahmedabad, Gujarat

Dear Mr Big Frauds at Tata Docomo (Tata Teleservices Limited)

I had earlier taken up broadband connection via Tata Docomo and after using it for a month with uninterrupted problems (yes, only the problems were consistent, not the service) I went with another provider, compared service at both ends and finally decided against using your services.

However, when I try to cancel the connection, I had tried calling...

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Address: Solan, Himachal Pradesh

i have two tata mobile handset which was out o[censored]se for some time. Now i got a job in company name Indo Farm.They give me tata sim card.this sim is not working in both tata phone.when insert sim a massage came pls contact service center.Now tell me what to do.

Aug 14, 2020

Complaint marked as Resolved

View replies

adarsh srivastava

from Delhi, Delhi

TATA — Mobile of Tata Huawai

My Huawai Tata Set No 2900 Will be Hanged and I will submit my handset and bill to service centre in Gonda Address LG & huawai Service Suraj complex malviya nagar gonda . in oct 2008 and after 1 year I can't find set
Very Poor Service of Tata Huawai Service Centre

Please return My Phone or Cost of Phone With Interest (1800).
Adarsh Srivastava
629 Patel Nagar Gonda
Mob [protected]
[protected]
Ph:- [protected]

Email:- [protected]@gmail.com
Web Site:- gondai.webs.com

RAKESH

from Gurgaon, Haryana

HAEWAI — Phon lock

My Tata indicom mobile phone is locked . It is asking to contact to customer care. Plz tell me what to do.So urgently want
sos code. & RESET CODE
phone model - Huawei C2900

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 8, 2013

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jul 10, 2013

Dear Customer,

Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata Docomo.

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Address: Pune, Maharashtra

Website: www.tatateleservices.com/t-aboutus-ttml-organization.aspx

I have till date not received my bills for the month of Dec 2012, Jan 2013 and Feb 2013. I started a chain of mail communication with [protected]@tatatel.co.in.

1. No response from the company to my complaints. Not even a single reply.

2. I have made more payment than I am due yet there is no response from the company about my bills.

3. I have been charged installation fee when the connection at this...

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Address: Vadodara, Gujarat

Dear sir,
I have requested TATA photon+ customer care to cancel my data card connection on 27th May 2013. They told to disconnect within 7 days and also gave one reference number as[protected]. But they are not doing what they are supposed to do. Even after sending repeated reminder they are not giving any response. My tata photon number is [protected].
Hence i request you to kindly help me cancelling the connection.

Thanks and Regards.

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Arun

TATA TELE SERVICES — Plan cancellation

Hi All,
I was a premier customer for tata tele services and using from past four years.At the time of product launch they mentioned Tata to Tata unlimited free for five years.But all of a suddent hey canceeled this plan due to global market conditions.To whom i should contact for complaining against them.please help me out.

Thanks in Advance

Regards
Arun

Gaurav narang

TATA TELE SERVICES — TATA Data Card - Usage

Hi,

I was in need of a net connection as an my business requirement so i had applied for a connection of Tata by proiding all necessary details & documents. I had received the Sim card and it was in activated state. However later on next day without prior notice it was subjected to de-activated state.The next day i had to be online on urgent basis but i couldn't. i followed with the Tata customer care and the person who sold me the connection but no response received .The person who sold me the connection in activated state didn't pick my phone not even replied back to me for any updates, I tried almost 2 days continuosly but he didn't respond. And customer care department told me the reason of deactivation was verification failed for the address given. But the person who sold me the sim ensures me all documents are fine and he made the sim activated also.However i still tried them to contact him for rectification but no response received from any of the Tata customer care person.Later i opted another Company's product as to complete my requirement.

Now after 1 onth of this i got a call from Tata customer care department stating that they were not aware about the all stuff etc. And i had also explained them the whole troubles faced because of its deactivation and irresponsive attitide of Customer care peoples and especially the person who sold me the connection. I also stated them i was annoyed of the service and support from Tata and request them to close my connection, i don't want to use it.

However the Tata customer care persons normally called me once in month on recurssive basis and i told them so many times i was not using thios connection since the day i was got deactibvated and explained them all stuff. Still no responsive from Tata reflects their honest and customer friendly relation.

Its really sad to say but its true a respectful company like Tata done this kind of thing.

I am really upset and affected with the Tata services.

Regards,
Gaurav Narang

S.govind

from Mumbai, Maharashtra

It looks liket the address verification and deactivation is a common issue. I had the same issue with Airtel. My blackberry and phone got deactivated due to the address verification. I have to wait for two days to get back online.

Bhavesh Patni

from Vadodara, Gujarat

Dec 28, 2011

Tata Teleservices Vadodara — PF not received

Dear Sir / Madam,

My name is Bhavesh M. Patni & my joining date was 1st June 2006. My job profile was Jr. Sales Executive & I was worked with Tata Teleservices Vadodara behalf of Adecco Flexione (Workforce Solution). My PF was deducted from my salary but still i have not received my PF. May i request to you please provide my PF number after that i will do all the procedure from our end.

Please verify & allow me to provide any further information if needed in this regards...

Thanks & Regards,

Bhavesh Patni
M:- [protected]
Email ID:- [protected]@yahoo.com

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jun 17, 2013

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jun 24, 2013

Dear Customer,

We tried to speak to you personally, to understand your concerns regarding cancellation. However, we are unable to contact you, since your call was not answered.

We would like to inform you that as per your request, cancellation has been registered vide docket number[protected] and the same has been closed as our team spoke with you and offered lower rental plan, for the same you agreed.

However, please be informed that cancellation request registered on 13/06/13 vide docket number[protected] and the same is under process.

Thanks and Regards,
Customer Care
Tata Docomo.

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Address: Chennai, Tamil Nadu

I had a corporate tata photon, now called tata docomo connection (ph no : [protected]) which needed to be disconnected in 2011 , as I did not need it any more and was lying unused for a while though all the payments were being made regularly. So I requested for disconnection. However they told me that I had to pay a final amount, which I paid and then the customer care checked their system and after confirming that there were no outstanding payments, they said that the connection will be disconnected and gave me the acknowledgment number (ref no :[protected] on 30th sep 2011 ) for the same. However I had been been disturbed all the time with calls on payment duemof rs 600 snd so on... now they say that the amount is due for 1490 + 750 legal charges. When all the dues have been closed out and the service disconnected , why would I have to pay more ? These incessant calls continued regularly for a while followed by notices and now a legal notice from an advocate shiva Kumar even after 2 years ! Why should I be tortured by all these and harassed by such notices ??? Just because I took a connection from the tata docomo and that I don't want to use it any more ? Now I just warn all my colleagues of this cheap behaviour and to not get into such a mess , because of the hell one can get into due to disconnection of the same. Please be considerate to the customers and don't take advantage of them. Please can you help to close out on this problem? And i really would appreciate to have reply with a confirmation that i will nor be disturbed by all such harassing mails so that i can be sure that i will Not be in trouble anymore. It's becoming to difficult to tolerate this anymore. Thanks a lot in advance.
Regards, jacintha

Aug 14, 2020

Complaint marked as Resolved

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Yarpula Nagaraju

from Mumbai, Maharashtra

TATA TeleServices — I GET DISTURB FOR TATA

I GET CALLS FROM 66753327, 65874442, 66611588,[protected], 66849687, THESE NUMBERS ATLEAST THREE TO FOUR TIMES A DAY. THEY ASK FOR TAKING ME THE NEW CONNECTION IF I SAY THANK YOU, THEN THEY START ASKING ME THE REFERENCES ETC AND THEY REPEAT IT AS IF ITS THEY ROUTINE JOB TO CALL ME. ITS NOT ONLY ME BUT MOST OF MY COLLEAGES GET DISTURBED FROM THE UNNESSARY CALLS FROM TATA...PLEASE TAKE NECESSARY ACTION. IT WOULD BE OF GREAT HELP IF YOU COULD ASK THESE GUYS NOT TO CALL ME.
REGARDS,

NAGARAJU.Y
[protected]
[protected]

jacin86

from Chennai, Tamil Nadu

Jun 15, 2013

With no dues

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jun 17, 2013

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jun 24, 2013

Dear Ms. Jacintha,

As discussed on, we would like to inform you that your complaint has been put before the concerned department vide docket number[protected]. You can write to us on [protected]@Tatadocomo.com.Please visit our website for more information.

Thanks and Regards,
Customer care,
Tata Docomo.

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Address: Pune, Maharashtra

Respected Madam / Sir,
I had chosen Tata WHIZ PostPaid connection which was unlimited @500/- p.m. with advance payment for Rs. 2999/- for 6 months on 31.07.2011 and my link was started on 03.08.2011 (no.[protected]). After 5 months, Tatatele Executive called me up on 21.12.2011 to upgrade the existing connection Whiz to Photon+ for Rs.1000/- on advance payment which will be adjusted next 10 months @100/-p.m. I asked for my current advance...

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I got a phone call from a lady (her no. [protected]) today at 11 AM telling that she is calling from High Court, New Delhi and there is a case registered in my name regarding forgery, transactional fraud, cheating, high money laundering and cheque bounce. And I was supposed to be in the court today else I'll be prosecuted and sent to jail by High Court. I was shocked and scared on knowing all this. I asked her that I didn't get any notice on anything on which she said, notice was sent to you but was returned due to unavailability. I quickly asked her to tell me as who has registered the case on me, on which she said she cannot tell me the other party name as the file is sealed but can give you the advocate number and the case file number. I asked for the details and she told me that she will call me 20 minutes later till she will hold the case file to pass over to the Magistrate.

She gave me the details:
Name: High Court Adv. Arjun Singh / Nisha Rathore
Mobile No. : [protected]
Case No. : 104/13

I called on the number given and below is the conversation which happened between him and myself.

Arjun Singh: Hello
Me: Hello, sir, I want to know the details of a case 104/13.
Arjun Singh: Why are you asking the details on phone from me, you should be present here in court today.
Me: On what basis sir, I haven't even received any notice yet. And I even don't know what is the case and who did it on me?
Arjun Singh: Notice must have been sent to you but you would have ignored and now it will be very difficult for you. Let me check the case for you. Please tell me the case number again.
Me: Sir, its 104/13.
Arjun Singh: 104/13, ok let me check it in the system. Oh! it is a case of fraud with TTSL.
Me: Sir, TTSL? Who's that?
Arjun Singh: You don't know TTSL? Tata Teleservices Ltd. You used a phone of TTSL 5 years back and didn't pay Rs. 856. It is still pending and I'm their legal counsel and on their behalf, I've filled these cases on you.
Me: I have no pending payments to TTSL as far as I know.
Arjun Singh: If you have receipts, you have to produce them in court today else we might have to take strict action on you.
Me: I cannot come to New Delhi High Court today as I'm in Amritsar right now.
Arjun Singh: No problem, you can deposit Rs. 5000 in our account and we will take a date on your behalf and close the case.
Me: Send me the notice and I'll revert back with my lawyer. And till then stop making fool of innocent people. You'll get punished for doing these kinds of misleading acts.

And I disconnected. Again he called up.

Arjun Singh: Saale fraud, do kori ke insaan, paise hote nahi tumhare pass, dekh kaise teri marta hoo?
Me: Notice bhej and don't call again, phir main bhi dekh loonga .

I disconnected. And since then he's continuously called me till next four hours, I got around 50 calls on my number, few I picked on which he was continually abusing me. I got so much depressed and scared that I cannot do anything whole day of the scare.

I want to take strict legal action, please advise.

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Address: Gandhinagar, Gujarat

NAME = RONAK RAJENDRAKUMAR SHAH
ADDRESS = D/5 VAKHARIYANAGAR FLAT
OPP.POLICE GROUND KALOL = 382721
MO.NO.=[protected]
A/C NO.=[protected]

(SUB.=A COMPLAIN FOR REFUND OF DEPOSIT FROM TATA TELESERVICES LTD. TATA INDICOM.)
RESPECTED SIR,

(MY COMPLAIN IS CLOSED THANK YOU) 04/05/2013

YOU SINCERELY
RONAK R.SHAH

Complaint marked as Resolved

my complaint is closed 15-08-2013 so dont screen message And Dont Any Sand Email So Thank you And My Complaint Is All Right Save

Jul 11, 2014

Updated by ronakshah88 my complaint is closed[protected] so dont screen message

Apr 10, 2015

Updated by ronakshah88 please closed my complaint

View replies

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

May 4, 2013

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

ronakshah88

from Kheralu, Gujarat

Aug 15, 2013

my complaint is closed[protected] so dont screen message

ronakshah88

from Kheralu, Gujarat

Apr 10, 2015

closed

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Address: Chennai, Tamil Nadu

Approximately 6 months back I have subscribed to Tata - docomo unlimited plan which is Rs. 899/- with 2G Internet pack. My subscribed number was[protected]. I have received first month bill amount as Rs. 3199/-. After receiving the bill, I called Tata customer care and asked for the split-up and bill details. They have replied that around INR 2000 was due to data usage and 1000 for voice usage. I also replied them saying I have NOT done date usage more than two days and how is it possible to get the huge amount. They replied tha they will clarify on this issue. I have NOT got any response from Tata Teleservice after that. And after 2 months I received the post card saying that I need to pay bill amount of Rs. 8222/- and when asked for the clarification and following up through emails, they asked me to settle the amount of Rs. 2419/-. I again replied them in the mail asking for clarification on my usage for Rs. 2419 and I was NOT having any response from them.
Just two days back I got notice from advocate stating that I need to present in Alandur court on April 30 2013 for the final settlement in mutual concern. After receiving this notice, again I sent a mail to earlier(same) mail thread and after several conversation they are asking me to pay Rs. 4111/- as my final settlement. Can you please help me in getting proper justice in this case.
My current number is +[protected].

PFB my recent mail conversation for your reference, if needed please send me your email id I can forward the entire mail thread. ::

Fri, Apr 26, 2013 at 3:27 PM

3:27 PM

Message starred

FROM Ravichandran R TO You + 7 More

RE: complaint

Hide Details

From Ravichandran R
To Loguji
Bharrani Dharan E S
Mohan Kesavan
CC Krishnamoorthy S
Kishorereddy Borra
M R Dayanand
2 More...

Dear Logu

There is usage and you need to pay below mentioned amount to close the issue.

R.Ravichandran
Customer Service Delivery
TATA Teleservices Ltd., No.283 & 284 13th Floor, Prince Infocity-II, Rajiv Gandhi Salai, Chennai-600 096.

Mob: +91-[protected] Landline:[protected]

From: Loguji [mailto:[protected]@yahoo.com]
Sent: Friday, April 26, 2013 3:25 PM
To: Ravichandran R; Bharrani Dharan E S; Mohan Kesavan
Cc: Krishnamoorthy S; Kishorereddy Borra; M R Dayanand; Ravindran S; Ashok Kumar C; Loguji
Subject: Re: complaint

Dear Ravichandran,

How can I pay the amount which I have NOT used. Also I was keep on backing customer care after receiving the first month bill for the clarification. But I have NOT got proper info or solution on my query. Please suggest on how to take forward to get proper justice for me.

Regards,

Loganathan.

From: Ravichandran R <Ravichandran.[protected]@tatadocomo.com>
To: Loguji <[protected]@yahoo.com>; Bharrani Dharan E S <BharraniDharan.[protected]@tatatel.co.in>; Mohan Kesavan <Mohan.[protected]@tatatel.co.in>
Cc: Krishnamoorthy S <Krishnamoorthy.[protected]@tatatel.co.in>; Kishorereddy Borra <Kishorereddy.[protected]@tatadocomo.com>; M R Dayanand <M.[protected]@tatatel.co.in>; Ravindran S <Ravindran.[protected]@tatatel.co.in>; Ashok Kumar C <AshokKumar.[protected]@tatatel.co.in>
Sent: Friday, April 26, 2013 2:59 PM
Subject: RE: complaint

Dear Logu

Finally you need to pay 50% of dues as Full and Final settlement.

Mohan will also call and discuss the same.

R.Ravichandran
Customer Service Delivery
TATA Teleservices Ltd., No.283 & 284 13th Floor, Prince Infocity-II, Rajiv Gandhi Salai, Chennai-600 096.

Mob: +91-[protected] Landline:[protected]

From: Loguji [mailto:[protected]@yahoo.com]
Sent: Friday, April 26, 2013 2:55 PM
To: Ravichandran R; Bharrani Dharan E S; Mohan Kesavan
Cc: Krishnamoorthy S; Kishorereddy Borra; M R Dayanand; Ravindran S; Ashok Kumar C; Loguji
Subject: Re: complaint

Dear Ravichandran,

Two days back I asked mohan the details on my bill amount. He informed me that only due to my usage the amount came around Rs.8222/-. Later I pointed out that Bhranaitharan sent me a mail of settlement amount of Rs. 2419/- one month back and to the same mail I have asked for clarification on my data usage. Mohan informed me that he does NOT know how bhranitharan arrived to the amount Rs.2419/- and also he said he will cross verify that bill and get me back.

Again he called me back and asked me how much I can pay finally. I replied saying I am ready to pay what ever I am used and also he told me that my connection was active for 2 months and then I promised him to pay Rs. 2020/- for two months usage. But I have NOT used the connection after receiving the first month bill and also I have NOT availed said data usage.

Finally today he called and said that he spoke with you and you asked to waive 50% of total amount (Rs. 8222/-). This is what happened so far. Please let me know for any clarification.

Regards,

Loganathan.

From: Ravichandran R <Ravichandran.[protected]@tatadocomo.com>
To: Loguji <[protected]@yahoo.com>; Bharrani Dharan E S <BharraniDharan.[protected]@tatatel.co.in>; Mohan Kesavan <Mohan.[protected]@tatatel.co.in>
Cc: Krishnamoorthy S <Krishnamoorthy.[protected]@tatatel.co.in>; Kishorereddy Borra <Kishorereddy.[protected]@tatadocomo.com>; M R Dayanand <M.[protected]@tatatel.co.in>; Ravindran S <Ravindran.[protected]@tatatel.co.in>; Ashok Kumar C <AshokKumar.[protected]@tatatel.co.in>
Sent: Friday, April 26, 2013 2:41 PM
Subject: RE: complaint

Hi Mohan

Can you please call and explain in detail to Mr.Loguji.

R.Ravichandran
Customer Service Delivery
TATA Teleservices Ltd., No.283 & 284 13th Floor, Prince Infocity-II, Rajiv Gandhi Salai, Chennai-600 096.

Mob: +91-[protected] Landline:[protected]

From: Loguji [mailto:[protected]@yahoo.com]
Sent: Friday, April 26, 2013 2:37 PM
To: Ravichandran R; Bharrani Dharan E S; Mohan Kesavan
Cc: Krishnamoorthy S; Kishorereddy Borra; M R Dayanand; Ravindran S; Ashok Kumar C; Loguji
Subject: Re: complaint

Dear Ravichandran,

I need clarification on the bill amount to be paid. Earlier Bharanitharan sent me a bill which should be paid around Rs.2500/- and again I asked for the clarification on my usage. But even after that I have NOT got any reply to my query. But now you are asking me to pay amount of Rs.4111/-. Please clarify on my usage.

Overall I have used this number only for one month and the data usage is very much limited and have used only for 2 days which I said earlier itself. Kindly justify me on my bill amount.

Regards,

Loganathan.

From: Ravichandran R <Ravichandran.[protected]@tatadocomo.com>
To: Loguji <[protected]@yahoo.com>; Bharrani Dharan E S <BharraniDharan.[protected]@tatatel.co.in>; Mohan Kesavan <Mohan.[protected]@tatatel.co.in>
Cc: Krishnamoorthy S <Krishnamoorthy.[protected]@tatatel.co.in>; Kishorereddy Borra <Kishorereddy.[protected]@tatadocomo.com>; M R Dayanand <M.[protected]@tatatel.co.in>; Ravindran S <Ravindran.[protected]@tatatel.co.in>; Ashok Kumar C <AshokKumar.[protected]@tatatel.co.in>
Sent: Friday, April 26, 2013 1:14 PM
Subject: RE: complaint

Dear Loguji

We checked the usage on your connection and we would like you to make payment of Rs.4111/- for full and final settlement.

We can proceed further if we have this payment updated, which will enable us to provide F&F letter.

R.Ravichandran
Customer Service Delivery
TATA Teleservices Ltd., No.283 & 284 13th Floor, Prince Infocity-II, Rajiv Gandhi Salai, Chennai-600 096.

Mob: +91-[protected] Landline:[protected]

From: Loguji [mailto:[protected]@yahoo.com]
Sent: Friday, April 26, 2013 1:11 PM
To: Ravichandran R; Bharrani Dharan E S; Mohan Kesavan
Cc: Krishnamoorthy S; Kishorereddy Borra; M R Dayanand; Ravindran S; Ashok Kumar C; Loguji
Subject: Re: complaint

Dear Ravichandran,

Right now I received call from Mohan and he asked me to pay Rs.4111/-. Can you please clarify me on this. As mentioned earlier from the beginning, I have used this connection for one month and later it got disconnected. But Mohan claimed that my connection was active for 2 months period and so I agreed to pay Rs.2020/- (which is inclusive of tax).

I am ready to pay Rs.2020 through online now.

Please clarify me.

Regards,

Loganathan.

From: Ravichandran R <Ravichandran.[protected]@tatadocomo.com>
To: Loguji <[protected]@yahoo.com>; Bharrani Dharan E S <BharraniDharan.[protected]@tatatel.co.in>; Mohan Kesavan <Mohan.[protected]@tatatel.co.in>
Cc: Krishnamoorthy S <Krishnamoorthy.[protected]@tatatel.co.in>; Kishorereddy Borra <Kishorereddy.[protected]@tatadocomo.com>; M R Dayanand <M.[protected]@tatatel.co.in>; Ravindran S <Ravindran.[protected]@tatatel.co.in>; Ashok Kumar C <AshokKumar.[protected]@tatatel.co.in>
Sent: Friday, April 26, 2013 12:30 PM
Subject: RE: complaint

Dear Loguji

Have you made the payment.

Hi Mohan

Have you closed the issue.

R.Ravichandran
Customer Service Delivery
TATA Teleservices Ltd., No.283 & 284 13th Floor, Prince Infocity-II, Rajiv Gandhi Salai, Chennai-600 096.

Mob: +91-[protected] Landline:[protected]

From: Loguji [mailto:[protected]@yahoo.com]
Sent: Friday, April 26, 2013 12:24 PM
To: Ravichandran R; Bharrani Dharan E S
Cc: Krishnamoorthy S; Kishorereddy Borra; M R Dayanand; Ravindran S; Ashok Kumar C
Subject: Re: complaint

Dear Sir,

Can you please update on my below query.

Regards,
Loganathan.

From: Loguji <[protected]@yahoo.com>
To: Ravichandran R <Ravichandran.[protected]@tatadocomo.com>; Bharrani Dharan E S <BharraniDharan.[protected]@tatatel.co.in>
Cc: Krishnamoorthy S <Krishnamoorthy.[protected]@tatatel.co.in>; Kishorereddy Borra <Kishorereddy.[protected]@tatadocomo.com>; M R Dayanand <M.[protected]@tatatel.co.in>; Ravindran S <Ravindran.[protected]@tatatel.co.in>; Ashok Kumar C <AshokKumar.[protected]@tatatel.co.in>
Sent: Wednesday, April 24, 2013 3:22 PM
Subject: Re: complaint

Just now had a discussion with Mr.Mohan and he was insisting me that my phone usage was for 2 months and so I am ready to pay Rs.2020/- for the usage amount which is inclusive of tax. Please let me know the procedure of the same.

Also I like to get clarification on my data usage plan.

Regards,

Loganathan.

From: Ravichandran R <Ravichandran.[protected]@tatadocomo.com>
To: Loguji <[protected]@yahoo.com>; Bharrani Dharan E S <BharraniDharan.[protected]@tatatel.co.in>
Cc: Krishnamoorthy S <Krishnamoorthy.[protected]@tatatel.co.in>; Kishorereddy Borra <Kishorereddy.[protected]@tatadocomo.com>; M R Dayanand <M.[protected]@tatatel.co.in>; Ravindran S <Ravindran.[protected]@tatatel.co.in>; Ashok Kumar C <AshokKumar.[protected]@tatatel.co.in>
Sent: Wednesday, April 24, 2013 2:28 PM
Subject: RE: complaint

Hi KM

Can you ask Mohan to meet this customer in person and close this issue.

R.Ravichandran
Customer Service Delivery
TATA Teleservices Ltd., No.283 & 284 13th Floor, Prince Infocity-II, Rajiv Gandhi Salai, Chennai-600 096.

Mob: +91-[protected] Landline:[protected]

From: Loguji [mailto:[protected]@yahoo.com]
Sent: Wednesday, April 24, 2013 2:28 PM
To: Bharrani Dharan E S
Cc: Krishnamoorthy S; Ravichandran R; Kishorereddy Borra; M R Dayanand; Ravindran S; Ashok Kumar C
Subject: Re: complaint

Hi Bharanidharan,

I have received advocate notice that I need to present in court on April 30th in Alandur court for settlement. From the beginning I have been querying for the bill clarification. But there is NO response from your side.

I have used for one month and I have NOT availed any data services and still my data charges are included and it came around Rs.3000/- for the first month itself. Kindly clarify me on this.

Regards,

Loganathan.

From: Loguji <[protected]@yahoo.com>
To: Bharrani Dharan E S <BharraniDharan.[protected]@tatatel.co.in>
Cc: Krishnamoorthy S <Krishnamoorthy.[protected]@tatatel.co.in>; Ravichandran R <Ravichandran.[protected]@tatadocomo.com>; Kishorereddy Borra <Kishorereddy.[protected]@tatadocomo.com>; M R Dayanand <M.[protected]@tatatel.co.in>; Ravindran S <Ravindran.[protected]@tatatel.co.in>; Ashok Kumar C <AshokKumar.[protected]@tatatel.co.in>
Sent: Friday, March 15, 2013 10:20 PM
Subject: Re: complaint

Thanks for the details. In the attached bills, data charges are calculated in which I have NOT used it. This is the reason for which I have gone for clarification to customer care and still I see data charges are billed. Please clarify.

Regards,

Loganathan.

From: Bharrani Dharan E S <BharraniDharan.[protected]@tatatel.co.in>
To: Loguji <[protected]@yahoo.com>
Cc: Krishnamoorthy S <Krishnamoorthy.[protected]@tatatel.co.in>; Ravichandran R <Ravichandran.[protected]@tatadocomo.com>; Kishorereddy Borra <Kishorereddy.[protected]@tatadocomo.com>; M R Dayanand <M.[protected]@tatatel.co.in>; Ravindran S <Ravindran.[protected]@tatatel.co.in>; Ashok Kumar C <AshokKumar.[protected]@tatatel.co.in>
Sent: Friday, March 15, 2013 6:23 PM
Subject: RE: complaint

Dear Sir,

Pls find the Split amount and invoice details given below and bill copy attached for your Reference

Billing Period

Due Date

Invoice no

Invoice amount

Eligible Waiver

Balance to pay

5th Aug to 4thsep

24Th Sep

[protected]

3266

2419

847

5Th sep to 4th Oct

24Th Oct

[protected]

5806

4143.42

1662.58

Regards

Bharrani Dharan E S

| Mobility Circle - Customer Service | Tata Teleservices Limited

13th floor | Prince Info City 2 | 283 & 284 | Rajiv Gandhi Salai (OMR) | Kandhanchavdi | Chennai-600096

(

+[protected]

È

[protected]

:

http://www.tatateleservices.com/

From: Loguji [mailto:[protected]@yahoo.com]
Sent: Friday, March 15, 2013 5:45 PM
To: Bharrani Dharan E S
Cc: Krishnamoorthy S; Ravichandran R; Kishorereddy Borra; M R Dayanand; Ravindran S; Ashok Kumar C
Subject: Re: complaint

Dear Sir/Madam,

Sorry for the delayed reply. Somehow I missed this mail.

As mentioned earlier, I was using for only one month and have NOT utilised any data value. I was in unlimited scheme for voice and to maximum my amount will be Rs.1000 inclusive of tax. I really dont understand how you ended with the amount of Rs. 8222/- and then my final settlement to Rs. 2419/- I need more clarity on my due amount. Please clarify.

Regards,

Loganathan.

From: Bharrani Dharan E S <BharraniDharan.[protected]@tatatel.co.in>
To: Loguji <[protected]@yahoo.com>
Cc: Krishnamoorthy S <Krishnamoorthy.[protected]@tatadocomo.com>; Ravichandran R <Ravichandran.[protected]@tatadocomo.com>; Kishorereddy Borra <Kishorereddy.[protected]@tatadocomo.com>; M R Dayanand <M.[protected]@tatatel.co.in>; Ravindran S <Ravindran.[protected]@tatadocomo.com>; Ashok Kumar C <AshokKumar.[protected]@tatatel.co.in>
Sent: Wednesday, February 13, 2013 5:32 PM
Subject: RE: complaint

Dear Sir,

Pls find the Split amount and invoice details given below

Billing Period

Due Date

Invoice no

Invoice amount

Eligible Waiver

Balance to pay

5th Aug to 4thsep

24Th Sep

[protected]

3266

2419

847

5Th sep to 4th Oct

24Th Oct

[protected]

5806

4143.42

1662.58

Regards
Bharrani

________________________________

From: Loguji [mailto:[protected]@yahoo.com]
Sent: Wed 2/13/2013 2:32 PM
To: Bharrani Dharan E S
Cc: Krishnamoorthy S; Ravichandran R; Kishorereddy Borra; M R Dayanand; Ravindran S; Ashok Kumar C
Subject: Re: complaint

Dear Bharanidharan,

Is there any update on my below query.

Regards,
Loganathan.

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======================================i-choose online store at http://www.tataindicom.com/ Your Comfort.Your Convenience.YourChoice.======================================

DISCLAIMER:The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at www.tatadocomo.com/edisclaimer

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at www.tatadocomo.com/edisclaimer

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at www.tatadocomo.com/edisclaimer

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at www.tatadocomo.com/edisclaimer

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at www.tatadocomo.com/edisclaimer

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at www.tatadocomo.com/edisclaimer

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at www.tatadocomo.com/edisclaimer

Aug 13, 2020

Complaint marked as Resolved

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Peeyush Jain

from Delhi, Delhi

TATA TeleServices — Charging more bill bill amount than extra.

I was using a Tata Mobile connection number [protected], in jan 2009 i have stopped using this munber and also informed that iam not using this number please dont send any bill what they did is they havent stopped sending thier bill and added two months rental,

Now they want me to pay the whole amont that is off 1600 and actual is 600, so they started harassing my and my relatives that we are calling from thees hajari court pay the bill.

nfrombaroda

from Mumbai, Maharashtra

the same problem i hv also faced for airtel. any help appreciate.

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