Tikona Digital Networks Complaints & Reviews

Hi Team, Consumer number - [protected] Irrespective of almost 20 to 30 emails to the customer care, senior desk and the appellate authority of Tikona. I still do not get even 30% of the subscribed upload and download speed as assured by the Internet Service Provider. We have asked the team to change the wifi router on the tower and they have not done so in the last one year or so. Each time the issue gets resolved. It re-occurs...

My user ID with tikona is [protected]. I've been having Very very slow internet connection speeds. I was promised 2 MbPS connection. Not even a single day have i got this speed during the evenings, nights, weekends. 1. Customer care just checks if we're getting the login page. 2. Speed test promises with tikona are all fake 3. Technicians said "Your area has high load. You will not get 2 MBPS but you have to pay Rs.999 4. I have...

I had raised a request with tikona care to change my connection to a new address to thane. After a week, they notified that, it is not feasible for a tikona connection at my new address. So I raised a new request to close my connection. I had paid all my bills, prior to raising this request. I also received a confirmation email from tikona care on sep 13 2014. Below is the email sent from tikona:[protected][protected][protected][protected][protected][protected][protected][p...⇄

i took a internet connection from tikona on September 19th 2014.(4 MBPS) . They took Full payment for 2 Months +installation +taxes=2360in total. While the Connection Was given to me it was said I will receive no inconvenience with the service. I called the Customer care on 19th about the speed issue they said that the 4Mbps line will start 26th sep 2014. I waited for 5 days then after that the rental changed to 4Mbps and the speed they...

Copy of the mail that was sent to customer care, sales support and some executive called nuthan No response yet ! ▼ Hide quoted text On 29-Sep-2014 5:03 PM, "sabyasachi pal> wrote: To whom so ever it may concern, As per your request on the call, PFB the complaint I mailed yesterday. I need answer and action for the below mentioned issue. Then call me regarding the pending amount!!! Regards, Sabyasachi [protected]...

I have taken Tikona connection [protected] after they have shown the speed but the speed was only for 1 day only I have registered the complaint so many times but all in vain. I have also written mail to Mr J Nair for refund of my money. But no reply from him. All false information in the website. Feel cheated and fooled for disconnecting Airtel...

My tikona user-id is [protected]. I used Tikona for many months before I had to switch from Gurgaon to Pune on July 23, 2014. I stopped using Tikona on July 20, 2014 itself and requested for service discontinuation on July 27, 2014. Tikona care took a complete month to accept termination request and sent me a confirmation on Aug 23, 2014 stating that "We will consider your last usage date or Termination request date whichever is...

I am having a very pathetic experience with Tikona. 8 days, my connection is not working, every day I am calling their customer care and they say that there is network problem in your area and will be resolved by next 8 hours... Same is happening for last 8 days. Today the person said, that sir it is upto you that you want the connection or not.
Don't know what to do with them....

Hello Team, I am using TIKONA wired Internet service from last 6 months in pune. I am facing problem in speed from last 2 months. I want to disconnect TIKONA Internet connection & I have given the request for the same on 4th september 2014. But They have not disconnected the TIKONA internet connection in last 20 days. Can you please make the action regarding the this. For detail I have attached the mail conversation...

Hi, I am really frosted with tikona service. User ID [protected]; Account no.[protected]: I am not using services of tikona but they have delayed in taken termination request. Bill which they have generated for July to Aug cycle it's required adjustment but have't provided as per attached July to Aug_sessionData (2) not used internet service in between 24th July to 8th Aug due internet was not working Because of quality of service...

I have already raised a complaint regarding disconnection of service on this June 2014, and asked your executive to adjust the outstanding bill amount with our refund money. Neither a call has been received from your end regarding bill adjustment nor my money is refunded. Plus, you pathetic people charge one month advance payment for new connection. This month your technical engineer had come, an on our behalf, without our knowledge, had...

My tikona connection [protected] was taken at a speed of 512 kbps the person who came for fitting said that no download limits are there, i can enjoy the speed of 512 kbps for my 6 months subscription without any hastle. now after five months you have downgraded my speed and saying i have reached my fair user limit....

SIR MY TIKONA USER ID IS [protected]. I HAVE REGISTER FOR THE DISCONNECTION OF MY TIKONA INTERNET CONNECTION BUT THEY ARE SAYING THAT IT WILL TAKE 15 TO 20 DAYS FOR DISCONNECTION. MY PACK RENEW ON 26TH OF EVERY MONTH. I HAVE GIVEN MY COMPLAIN FOR DISCONNECTION ON 18TH SEPTEMBER 2014, THEY SAID THAT YOU WILL NOT BE CHARGED ANY MONEY UNLESS YOU USE THE INTERNET AFTER 26TH. I AM NOT USING THE INTERNET CONNECTION FROM SEVERAL DAYS AND I HAVE...

Tikona services are worst. I had filed my complaint in there service center 5 times but no action has been taken. I had made a payment of rs 2600 and they are refusing to pay it back. Never buy tikona connection it is a fraud company. Since the day they installed the modem net is not working Mob no- [protected] Address- D-173, prashant vihar, delhi. -85....

I have taken broadband internet connection for my cyber cafe with tikona, I have not been able to access internet due to LAN issue and I am facing this problem every day due to this reason I had bear loss of Rs. 5000 every day because this is for commercial use .I have been calling the customer support and technical support around 20 times till now, but still no response from tikona. Everytime they say that my issue has been set on priority...

Hi, My User Id is "[protected]". Problem started again with Tikona Service. Recent days either the internet is completely down or very slow. Engineers visiting my home says it is the issue at the Access point end but not sure why they keep sending Engineers if the issue couldn't be resoved at the customer place and it has to be looked at the server/Access Point. I work from home. I have been saying to my boss that internet is not available...

My tikona user id [protected]. I given surender application dt.20 aug 2014 and not use from 21 aug 2014 but they charged me till 14 sept 2014 they send me a mail and clearly mantion "the monthly bill charges shall be applicable only till the next bill cycle date based on your last usage date or disconnection request date whichever is later." I ready to pay till 21 aug all dues but they are not agree and date 20 sept 2014 time 15.11 tikona...

Dear Sir, 1. No connectivity since last one and half month. 2. No solution despite repeated complaints. 3. Tikona never informed us that they have withdrawn their services. When enquired, I found that the services has been terminated in the society since June 2014. 4. Bill for the month of June, July & August, 2014 has generated for total amount of Rs 1056 & Rs 1500 demanded for Moden which they have already taken long back &...

Never ever Take Tikona Connection. I took tkona connection just before 12 days and at the time of Demo the speed was perfect 2 Mbps but once the Tikona Guy Left and after few hours the speed was max 250 kbps and a lot of disconnection problem and from that time started giving complain on 1st day they said their is some problem in the Server and the next day they told their is some problem with the out door unit and after 4 days they send...

Dear Concern I would unhappy to inform you that when i received the mail from Tikona digital pvt ltd which mention we payable 1784/- amount ehn i had make a cheque for pament again after three days receive another last mail full and final settlement mail which mentioned that we have not payable any of amount for the Tikona Digital Networks, i'had also called his coustomer care and he also said you dont need to pay the same. you only provide...