Tikona Digital Networks Complaints & Reviews

I am gunabushanam my customer id is [protected]. I requested to disconnect my broad band service to customer care.(before[protected] They asked about reason for disconnection and after they said service people will called u regarding cancelling the connection. The called my after 10 days. After that the service people said that i will get a confirmation mail to mail account. But the next 2nd of the service call i got a bill for the june.that...

Dear Sir/Madam, I have been taken Tikona Wireles BroadBand internet connection 3 months ago after paying 3 months advance rent. My Tikona account number is- [protected]. After getting the connection it worked for few days and after that I didn't get proper internet connection. I have called their customer care help and informed via email [protected]@tikona.in regarding non working of the internet connection. They haven't given proper...

USER ID: [protected] DATA PLAN : ADULH300K Plan Duration: 07-Nov-2013 to 25-Apr-2014 Payment: 3000.00 (on 07-Nov-2013) Last Used: 23rd March 2014 (Moved Bangalore-KA) April 1st week I called customer care for transfer the connection to Bangalore, but due to some issue didn’t happened on same call I have requested for disconnection then (Don’t have any ticket number), as per his/her communication account automatically deactivate...

Amount Paid for 07-Nov-2013 to 25-Apr-2014
User ID #[protected]
I am not using this connection from March-2014 mid as I have moved Bangalore, I have called customer care for transfer the connection but not available in my area so IN CALL I have requested for disconnection the account in March only

But in May mid I have received BILL for overdue Rs 2, 496.38, So I called again on 30th May to resolve the issue and...

I was holding a tikona connection with user ID: [protected].

I have been getting calls from some lawyer Pankaj Rajput from Tikona (Numbers- [protected],[protected] threatening me that a case had been filed in the Delhi court and that I would need to visit the Delhi court or the police will take action against me. They say it is for the so called pending bill of Rs 1300 something and that they had filed a case against me....

I bought the new connection on 17th May 2014, and the following negatives happened: 1) They collected the documents after a month. 2) No engineer (Visit or Support both) was skillful enough to resolve the issue 3) I opted for 4 Mbps connection and never experienced over 1 Mbps 4) Tried to contact Appellate and they never contacted me 5) Opened over 10 complaints in a month with absolutely no resolution at all...

Dear Tikona, My user ID: [protected] I had disconnected the connection on 25th Feb 14 and I have the CPE Removal Letter with sign from Tikona Agent saying he has received the antenna and other accessories. I have emailed the same to customer care before also. I can arrange to email the scanned copy once again if you want. Now I get email from Tikona asking me to pay Rs. 1613 on pending bills for March, April 2014. When I had disconnected...

I was a user of tikona services ( id - [protected] ) for about 2 years and I had never defaulted on my billing. I stopped using the services in november 2013 and in Feb 2014 I paid the last dues wherin on call, the customer care representative told me my connection would be cancelled. I had not heard from them till yesterday when I got a call from some random number telling me that a FIR has been lodged in mumbai against me for non payment...

Hi Team, I am Justin from Chennai(Perungudi). I had Tikona connection since Oct 2013, as the connection was very poor, I place the disconnection request, and wanted them to refund the money that i paid then as it is a pre paid connection. Initially i paid approx 4000/- but this guys did not return the money till Jan 2014 end, then they said only Rs.500/- will be returned.then the other option they gave was to extend the connection...

My account number is [protected]. In between 26th Apr, 14-29th Apr, 14, I called custoemr care to disconnect my connection. My bill geneartion date was 26th of every month and tikona has rule to take money in advance for the month before we use. So I call them to disconnect my connection as I was shifting to some other place. Cusomer Care executive said please transfer your connection there we can check whether signal are coming or not. I...

Earlier this year, I disconnected my Tikona Broadband connection. A rep from Tikona came around and collected the modem the very next day. I paid my last bill and I thought that was the end of it. Soon after, I received a bill for Rs 1500 charging me for not returning the modem. I started receiving calls from Tikona where they kept insisting that I did not return the equipment and that I should pay up. This continued for months till yesterday...

Hi, I have installed the tikona on 4th of april and paid 2600 rs as Security. This was a very bad service, so bad that i have used internet for only two days, and i was raising complaint every other day. I requested the disconnection on 27th April. They disconnected on 9th of may. now they are asking me to pay the amount of 1055.68. I do not know why i asked them in the mail they have not replied on that. Today i received a call from...

Iam Abul Kalam Asath.

My customer no is [protected].my tikona connection is not wroking properly for more than 3 weeks.and stopped working last week.so i raised the complaint by calling customer care on 07-jun-2014.they said
they will fix the problem .but i received the message saying that my propblem had been fixed. but no one has visited my home or fixed the problem.after that i have raised 2 more complaints but there...

Hello Tikona Care, I am facing Very Very Low Speed & Frequent Disconnections from the beginning after my subscription. (from the past 4 days..the internet connectivity was not there 30 % of the times, and 60 % of time the speed was very very poor, it may be around 1 kbps, and only 10 % time i observed around 1 mbps speed) USER ID : [protected] Plan Name: ADBBM699 my online request number is 1-[protected](raised on 6th Jun 2014). i...

They have been harassing my room mate and me for a few months. I have not been using their services since feb. They called me and threatened me to pay my dues or else i would be dragged to court. I spoke to their customer care and was instructed to pay the due amount of Rs.2255 and then they will disconnect the connection and not bother me again. I did so and cleared all my dues and sent their customer care an email to discontinue my connection....

Worst Experience ever USER ID- [protected] Name- Ravinder Singh Mehra Contact No. [protected], [protected]. I applied for the Tikona broadband couple of weeks ago. A engineer visited & did the wiring work but he was not able to login because of some problem which he didn’t tell me n said my ID is not working n will come tomorrow but no1 came for next 2-3 days. He didn’t even fix the wire didn’t do clipping work. After making...

Hi, I have been facing issues with my broadband connection for past 20 days and have made nearly 10 complaints regarding the issue. But none of them have been handled and the issue is not resolved. I have never seen a bad service with any other ISPs so far. Even after so many complaints made its really a shame that they never took a step to reolve the issue but sent the monthly bill on time. I will never suggest Tikona to even my worst enemies....

I installed a new connection of TIKONA to make sure i get the service on time and hence disconnected my previous local ISP as their operational time was only during day and not on night. To avoid any circumstances to getting services delayed i swtiched to Tikona . However that was a a bad move and a biggest mistake i ever made. It a nightmare since i installes this connection . 25th May 2014 when i installed this Tikona and i payed INR.3100...

Two months back i received call from a
Lady from delhi that tikona has field case against me regarding the outstanding
Amt of rs.500 and acceserios of rs.1501 if i dont pay the same then they will
File the case accordingly i have paid the amt of rs.2001 on[protected] also i
Have inform tikon to disconnect my servicess through e-mail but there is no
Confirmation from their side.

Though i am...

Hello, I am registering this complain as Tikona is making many prank calls and I am in conversation with many people to whom these types of pranks calls are being made. First Tikona tell this : [protected] - Is this number is their official number or are they related to this number in any way ? I am going to Delhi soon for registering a complain against Tikona if it was a fake call. I have full proof of my final settlement details...